(888) 927-9409
Pricing Call
(888) 927-9409
Willows Center
Exterior view of the Willows Center facility with landscaping Cozy resident room with two beds and décor Cozy common area with bookshelves and decorative display Rehabilitation area with equipment and exercise balls Cozy common area with seating and natural light Brightly decorated dining room with round tables Cozy common area with seating and decorative elements

Willows Center

723 Summers St, Parkersburg, WV 26101 View map Calculator: See prices in your area
Willows Center accepts Medicaid and Medicare.
Contact Us Explore Open Rooms
Calculator: See prices in your area
Willows Center accepts Medicaid and Medicare.

Overview of Willows Center

Facebook

Willows Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Willows Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both long-term skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call: nurse practitioners, and physicians.

Facility Direct Line (304) 428-5573
Facility Direct Line (304) 428-5573 thewillowsadulthome@gmail.com
Facebook

Capacity and availability

Residents per day
92
Bed community size
97-bed community Rank #27 / 76Bed count — State benchmarkedThis home is ranked 27th out of 76 homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #20 / 52Years in operation — State benchmarkedThis home is ranked 20th out of 52 homes we track in West Virginia for years in operation. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 11 / 100 Rank #71 / 86Walk Score — State benchmarkedThis home is ranked 71st out of 86 homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
95%
Rank #12 / 64Occupancy rate — State benchmarkedThis home is ranked 12th out of 64 homes we track in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the West Virginia average: 89.9%
Occupied beds
92 / 97
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeNursing Home (NH)
IssuanceMarch 25, 2025
CountyWood
License Number83

Ownership & Operating Entity

Willows Center is legally operated by 723 Summers Street Operations, LLC.

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
97 units
Total beds
97 units

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(304) 428-7784

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Laundry
Dining
Activities
ActivitiesDaily activities and socialization opportunities

Contact Willows Center

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average 1 Worse Metrics worse than West Virginia average:
• Total deficiencies (27% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 316249 This facility has 27% more total deficiencies than a typical West Virginia assisted living residence (316 vs. WV avg 249).↑ 27% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 817 This facility has had 53% fewer total inspections than the West Virginia average (8 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 53% fewer
Health investigations Info On-site investigations focused on resident health and care quality. 612 This facility has had 50% fewer health investigations than the West Virginia average (6 vs. WV avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Life safety inspections Info Inspections focused on building safety — fire prevention, emergency egress, and similar. 23 This facility has had 33% fewer life safety inspections than the West Virginia average (2 vs. WV avg 3). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Show Inspection Reports

Managed by Jacquie Morgante

Administrator & Resident Care Supervisor

25 years of experience

Jacquie Morgante is a licensed speech pathologist with 25 years of experience, including 10 years working with senior residents at Wyoming County Community Health System. She is passionate about caring for the elderly and helping them live healthier, happier, and fuller lives. Jacquie serves as the Administrator and Resident Care Supervisor at Willows Center, ensuring compassionate and expert care for all residents.

Places of interest near Willows Center

Address 0.8 miles from city center Info Estimated distance in miles from Parkersburg's city center to Willows Center's address, calculated via Google Maps.

Calculate Travel Distance to Willows Center

Add your location

Address

Compare Assisted Living around Parkersburg

Info below is compiled from the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Health-focused investigations or surveys beyond routine inspections, as reported by the state.
Life-safety–focused inspections (e.g. building and safety code reviews) in the reporting window.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Willows Center
AL
Parkersburg (Lauckport)
97
Facility 97
WV AVG 80
Rank #27 / 76
No
11
Facility 11
WV AVG 38
Rank #71 / 86
Certified LTC (97)
1
Facility 1
WV AVG 3
Rank #20 / 52
 94.8% -Jacquie Morgante
6
Facility 6
WV AVG 19.4
Rank #8 / 54
2
Facility 2
WV AVG 5.1
Rank #4 / 50
316
Facility 316
WV AVG 249
Rank #39 / 51
39.5
Facility 39.5
WV AVG 14.6
Rank #45 / 51
Cedar Grove Assisted Living
AL
Parkersburg
85
Facility 85
WV AVG 80
Rank #33 / 76
Yes
17
Facility 17
WV AVG 38
Rank #64 / 86
Private Rooms / Semi-Private Rooms
43
Facility 43
WV AVG 3
Rank #1 / 52
-A+Jodi Curry
16
Facility 16
WV AVG 19.4
Rank #29 / 54
3
Facility 3
WV AVG 5.1
Rank #9 / 50
320
Facility 320
WV AVG 249
Rank #40 / 51
16.8
Facility 16.8
WV AVG 14.6
Rank #32 / 51
The Wyngate Senior Living Community – Parkersburg
AL
IL
Parkersburg
65
Facility 65
WV AVG 80
Rank #44 / 76
Yes
11
Facility 11
WV AVG 38
Rank #71 / 86
-
1
Facility 1
WV AVG 3
Rank #20 / 52
 87.7% -Jamie Shutts-Anderson
13
Facility 13
WV AVG 19.4
Rank #27 / 54
4
Facility 4
WV AVG 5.1
Rank #21 / 50
182
Facility 182
WV AVG 249
Rank #27 / 51
10.7
Facility 10.7
WV AVG 14.6
Rank #23 / 51
Milestone Senior Living LLC
AL
IL
MC
Parkersburg
27
Facility 27
WV AVG 80
Rank #70 / 76
No
46
Facility 46
WV AVG 38
Rank #32 / 86
-
1
Facility 1
WV AVG 3
Rank #20 / 52
 88.9% -Carman Leavitt
9
Facility 9
WV AVG 19.4
Rank #20 / 54
4
Facility 4
WV AVG 5.1
Rank #21 / 50
113
Facility 113
WV AVG 249
Rank #12 / 51
8.7
Facility 8.7
WV AVG 14.6
Rank #15 / 51
Love & Care Assisted Living
AL
Parkersburg
15
Facility 15
WV AVG 80
Rank #75 / 76
No
8
Facility 8
WV AVG 38
Rank #79 / 86
Private Rooms- 40.0% -Kyle Inman
7
Facility 7
WV AVG 19.4
Rank #12 / 54
2
Facility 2
WV AVG 5.1
Rank #4 / 50
33
Facility 33
WV AVG 249
Rank #3 / 51
3.7
Facility 3.7
WV AVG 14.6
Rank #5 / 51
View all Nearby Homes

Financial Assistance for
Assisted Living in West Virginia

Willows Center is located in Parkersburg, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

Get Financial aid guidance

Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Willows Center

What neighborhood is Willows Center in?

Willows Center is in the Lauckport neighborhood of Parkersburg.

Who is the owner of Willows Center?

Willows Center is legally operated by 723 Summers Street Operations, LLC.

Is Willows Center in a walkable area?

Willows Center has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Willows Center?

According to WV state health department records, Willows Center's license number is 83.

What is the occupancy rate at Willows Center?

Willows Center's occupancy is 95%.

How long has Willows Center been in business?

Willows Center has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Willows Center?

No, Willows Center has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat