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Terrabella Shelby is a quality senior living community burrowed in the quiet city of Shelby, NC, offering assisted living and memory care. The community features spacious apartments with a kitchenette, emergency call system, and natural light, ensuring a comfortable and safe living environment. With their person-centered memory care programs, residents living with Alzheimer’s and dementia are encouraged to nurture their current skills, engage in purposeful activities, and live an enriched life.
Committed to elevating its residents’ standard of living, Terrabella Shelby offers five exclusive senior lifestyle programs. From chef-prepared meals and a full schedule of activities to an all-encompassing approach to health and wellness, residents find everything they need right here. To make an even greater difference in how residents live each day, the community also offers various amenities, including a professional beauty salon and barber shop on-site, a lifetime veterans savings program, visiting physicians, local outings & excursions, and housekeeping services, making residents’ lives more at ease and carefree.
Lower than the North Carolina average: 76.4%Key information about the people who lead and staff this community.
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 58 | 46 | This facility has 26% more total deficiencies than a typical North Carolina assisted living residence (58 vs. NC avg 46).↑ 26% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 5.3 | 4.2 | This facility has 26% more deficiencies per year than a typical North Carolina assisted living residence (5.3 vs. NC avg 4.2).↑ 26% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2.2 | This facility has 5% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2.1 vs. NC avg 2.2).↓ 5% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 27 | 21 | This facility has 29% more total inspections than a typical North Carolina assisted living residence (27 vs. NC avg 21).↑ 29% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 20 | 19 | This facility has 5% more inspections with deficiencies than a typical North Carolina assisted living residence (20 vs. NC avg 19).↑ 5% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 74% | 90% | This facility has 16 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (74% vs. NC avg 90%).↓ 16% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 5, 2025 identified deficiencies related to medication labeling and inaccuracies in the electronic Medication Administration Record for oxygen administration. Earlier inspections showed a pattern of issues with resident supervision, medication management, and care plan completion, including substantiated complaints about resident elopement and delayed healthcare follow-up after falls. Prior reports also noted physical plant and fire safety deficiencies, though these were primarily addressed in construction surveys and not linked to enforcement actions. Complaint investigations were mostly substantiated when related to supervision and healthcare follow-up, while other complaints were unsubstantiated or not listed. The facility’s inspection history shows ongoing challenges with medication and resident supervision, with some improvements in documentation but persistent concerns in these areas.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Minimum Age: 55
Building Type: Single story building
2.5 miles from city center
Estimated distance in miles from Shelby's city center to TerraBella Shelby's address, calculated via Google Maps.
— 2.13 miles to nearest hospital (NextCare Urgent Care Shelby)
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TerraBella Shelby is located in Shelby, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| The Laurels & The Haven in Highland Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte (Highland Creek) | 105 | Yes | 2 | 34.3% | - | 89.00/200 | 31 | 87.1% | Studio / 1 Bed / 2 Bed / Private / Companion Suite | |
| TerraBella Shelby |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shelby (Brittain Village) | 96 | No | 10 | 14.6% | A+ | 99.50/200 | 27 | 74.1% | - | |
| The Addison of Lincolnton |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lincolnton | 96 | Yes | 21 | 18.8% | - | 82.00/200 | 30 | 76.7% | - | |
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200 | 20 | 80% | - | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77 | Yes | 12 | 71.5% | A+ | 98.75/200 | 15 | 80% | - |
TerraBella Shelby is in the Brittain Village neighborhood of Shelby.
TerraBella Shelby has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, TerraBella Shelby's license number is HAL-023-048.
TerraBella Shelby's occupancy is 15%.
TerraBella Shelby has 96 beds.
(704) 471-2828 will put you in contact with the team at TerraBella Shelby.
TerraBella Shelby is in Cleveland County.
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