The Orchards Health Center

Overview of The Orchards Health Center

Operated by The Orchards HC LLC, The Orchards Health Center is a nursing home in Mission Viejo, California, offering assisted living, memory care, skilled nursing, and respite care in one community. Kelly Conk serves as the administrator. The community has been operating for more than 5 years. It has 90 beds, with current occupancy at 57%. The several levels of care allow residents to remain in the community as their needs change over time.

Daily support includes oversight from an on-call medical director, along with weekly housekeeping and personal laundry services. Restaurant-style meals are served daily. Residents who need memory support live in a dedicated memory care neighborhood with studio and one-bedroom apartments and shared gathering spaces. Recreational programs and mentally stimulating activities are part of the daily schedule, so residents can stay active, engaged, and socially connected.

The neighborhood has a Walk Score of 6, which is car-dependent. Most errands and outings require a vehicle. Residents and visiting family should plan on driving when leaving the community.

State inspections have shown The Orchards Health Center has been consistently compliant with regulatory standards over time. Families comparing senior living options should ask how the memory care neighborhood is staffed throughout the day and how care is tailored to residents with changing cognitive needs.

Facility Direct Line (949) 545-2260

90-bed community

A larger shared setting that may offer more common spaces and organized community services.

5 years in operation

An established community with some operational experience and growing routines.

Walk Score: 6 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

57%

Lower than the California average: 72.8%

Occupied beds

51 / 90

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceNovember 24, 2020

CountyOrange

The Orchards Health Center is legally operated by The Orchards Hc LLC, and administered by Kelly Conk.

Pets not allowed

Since 2021 · 5 years of data These figures come from state-published inspection data. 1 citation 9 total visits 2 complaint visits 4 official inspections 2 complaint investigations

Inspection Score

13 points above the California average for nursing homes (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	10	This facility has 90% fewer total citations than a typical California nursing home (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	0	3	This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% better Rank #1 / 1434 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1434 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1434 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	1	4	This facility has 75% fewer moderate citations (type b) than a typical California nursing home (1 vs. CA avg 4).↓ 75% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	9	16	This facility has had 44% fewer total inspections than the California average (9 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has had 85% fewer complaint visits than the California average (2 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer Rank #326 / 1388 Complaint visits — State benchmarked This home is ranked 326th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7	This facility has had 57% fewer other visits than the California average (3 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has had 80% fewer complaint investigations than the California average (2 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer

Show Inspection Reports

5.4 miles from city center Estimated distance in miles from Mission Viejo's city center to The Orchards Health Center's address, calculated via Google Maps. — 3.37 miles to nearest hospital (Providence Mission Hospital Mission Viejo)

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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

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Nursing Home Explorer

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of The Orchards Health Center?

The Orchards Health Center is legally operated by The Orchards Hc LLC, and administered by Kelly Conk.

Is The Orchards Health Center in a walkable area?

The Orchards Health Center has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Orchards Health Center?

The Orchards Health Center's occupancy is 57%.

How long has The Orchards Health Center been in business?

The Orchards Health Center has been operating for approximately 5 years, based on available licensing and registration records.

Are pets allowed at The Orchards Health Center?

No, The Orchards Health Center has a no-pet policy.

Who is the administrator of The Orchards Health Center?

Kelly Conk is the administrator of The Orchards Health Center.

How many beds does The Orchards Health Center have?

The Orchards Health Center has 90 beds.

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