Northlake House
Memory Care · Charlotte, NC
Northlake House
Memory Care · Charlotte, NC
Overview of Northlake House
Located in the charming city of Charlotte, North Carolina, Northlake House is a senior living community that offers exceptional memory care services in a cozy and inviting environment. The community is dedicated to providing the highest quality of care and aims to create a warm and nurturing atmosphere for its residents.
At Northlake House, the residents are considered part of the extended family. The community understands the importance of choosing the right place for quality memory care, whether it’s for oneself or a loved one. The memory care neighborhood is designed with the safety and comfort of the residents in mind, incorporating necessary security features. The dedicated team at Northlake House is passionate about enhancing the lives of the residents and ensuring a fulfilling and enjoyable experience for everyone in the community.
Types of Care at Northlake House
Memory Care
48-bed community Rank #317 / 397Bed count — State benchmarkedThis home is ranked 317th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 26 / 100 Rank #340 / 572Walk Score — State benchmarkedThis home is ranked 340th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-177
Emergency SystemsEmergency response system available in each apartment.
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingas, Director of Corporate Compliance
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
HousekeepingYes
Restaurant-Style Dining
Housekeeping Services
Scheduled Transportation
Diverse Daily Social Activities
In-House Maintenance Services
Illuminated Entryways
Pet-Friendly Environment
ActivitiesDiverse daily social activities including wellness programs, social groups and outings to area attractions, restaurants, and community events.
Starting Price$5,410 per month
Food DescriptionDelicious dining and snacks available daily.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2018 · 8 years of data
30 deficiencies
21 inspections
1 penalty
$1.5K fined
17 inspections with deficiencies
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
11— At NC avg
-
$1.5k$2k↓ 25% lower than NC avg
Data reflects the most recent 8 years (since 2018).
- 2024-04-19 $1,500 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2018 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at North Carolina average:
• Total inspections (at NC avg) 5 Better Metrics better than North Carolina average:
• Total deficiencies (35% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (36% below)
• Inspections with deficiencies (11% below)
• Inspection deficiency rate (10% below)
• Total inspections (at NC avg) 5 Better Metrics better than North Carolina average:
• Total deficiencies (35% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (36% below)
• Inspections with deficiencies (11% below)
• Inspection deficiency rate (10% below)
Latest Inspection
June 24, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 30 | 46 | This facility has 35% fewer total deficiencies than a typical North Carolina assisted living residence (30 vs. NC avg 46).↓ 35% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 3.8 | 5.8 | This facility has 34% fewer deficiencies per year than a typical North Carolina assisted living residence (3.8 vs. NC avg 5.8).↓ 34% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 2.2 | This facility has 36% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.4 vs. NC avg 2.2).↓ 36% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 21 | This facility has total inspections in line with the North Carolina average (21 vs. NC avg 21).— At avg |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 17 | 19 | This facility has 11% fewer inspections with deficiencies than a typical North Carolina assisted living residence (17 vs. NC avg 19).↓ 11% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 81% | 90% | This facility has 9 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (81% vs. NC avg 90%).↓ 9% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 24, 2025, found no deficiencies after verifying correction of previously identified issues. Earlier inspections showed a pattern of deficiencies related mainly to resident care documentation in the Special Care Unit and building maintenance concerns such as fire safety and ventilation. A substantiated complaint investigation in March 2024 cited a failure to provide proper supervision that resulted in a resident eloping from the facility. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have addressed prior deficiencies over time, with the latest follow-up confirming corrections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Northlake House
9.0 miles from city center
Estimated distance in miles from Charlotte's city center to Northlake House's address, calculated via Google Maps.
— 4.6 miles to nearest hospital (Novant Health Huntersville Medical Center)
Calculate Travel Distance to Northlake House
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Financial Assistance for
Memory Care in North Carolina
Northlake House is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Memory Care around Charlotte
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| The Laurels & The Haven in Highland Creek |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Charlotte (Highland Creek) | 105 | Yes | 2 | 34.3% | - | 89.00/200 | 31 | 87.1% | Studio / 1 Bed / 2 Bed / Private / Companion Suite | |
| TerraBella Shelby |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shelby (Brittain Village) | 96 | No | 10 | 14.6% | A+ | 99.50/200 | 27 | 74.1% | - | |
| Brookdale South Charlotte |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200 | 20 | 80% | - | |
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77 | Yes | 12 | 71.5% | A+ | 98.75/200 | 15 | 80% | - | |
| Northlake House |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wedgewood) | 48 | No | 26 | - | - | 100.50/200 | 21 | 81% | - |
Frequently Asked Questions about Northlake House
What neighborhood is Northlake House in?
Northlake House is in the Wedgewood neighborhood of Charlotte.
Is Northlake House in a walkable area?
Northlake House has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Northlake House?
According to NC state health department records, Northlake House's license number is HAL-060-177.
Does Northlake House have different floorplan options?
Yes — see the floorplan options available at Northlake House on this page.
How many beds does Northlake House have?
Northlake House has 48 beds.
What is the phone number of Northlake House?
(980) 577-0143 will put you in contact with the team at Northlake House.
What county is Northlake House located in?
Northlake House is in Mecklenburg County.
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