Northlake House
Northlake House
Located in the charming city of Charlotte, North Carolina, Northlake House is a senior living community that offers exceptional memory care services in a cozy and inviting environment. The community is dedicated to providing the highest quality of care and aims to create a warm and nurturing atmosphere for its residents.
At Northlake House, the residents are considered part of the extended family. The community understands the importance of choosing the right place for quality memory care, whether it’s for oneself or a loved one. The memory care neighborhood is designed with the safety and comfort of the residents in mind, incorporating necessary security features. The dedicated team at Northlake House is passionate about enhancing the lives of the residents and ensuring a fulfilling and enjoyable experience for everyone in the community.
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-177
Emergency SystemsEmergency response system available in each apartment.
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingas, Director of Corporate Compliance (per state records, record updated Jun 2026)
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
HousekeepingYes
Restaurant-Style Dining
Housekeeping Services
Scheduled Transportation
Diverse Daily Social Activities
In-House Maintenance Services
Illuminated Entryways
Pet-Friendly Environment
Activitieswellness programs, social groups, outings to area attractions, outings to restaurants, outings to community events
Starting Price$5,410 per month
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2018 · 8 years of data
30 deficiencies
24 inspections
1 penalty
$1.5K fined
18 inspections with deficiencies
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
1——
-
$1.5k——
Data reflects the most recent 8 years (since 2018).
- 2024-04-19 $1,500 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2018 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
5 Better
Metrics better than North Carolina average:
• Total deficiencies (35% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (41% below)
• Inspections with deficiencies (5% below)
• Inspection deficiency rate (17% below)
• Total deficiencies (35% below)
• Deficiencies per year (34% below)
• Deficiencies per inspection (41% below)
• Inspections with deficiencies (5% below)
• Inspection deficiency rate (17% below)
Latest Inspection
June 24, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 30 | 46 | This facility has 35% fewer total deficiencies than a typical North Carolina assisted living residence (30 vs. NC avg 46).↓ 35% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 3.8 | 5.8 | This facility has 34% fewer deficiencies per year than a typical North Carolina assisted living residence (3.8 vs. NC avg 5.8).↓ 34% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 2.2 | This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 21 | This facility has had 14% more total inspections than the North Carolina average (24 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 18 | 19 | This facility has 5% fewer inspections with deficiencies than a typical North Carolina assisted living residence (18 vs. NC avg 19).↓ 5% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 75% | 90% | This facility has 15 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (75% vs. NC avg 90%).↓ 15% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The June 24, 2025 follow-up survey confirmed all prior deficiencies were corrected with no further action needed.
- The March 1, 2024 complaint investigation substantiated a resident eloped due to failure in supervision and unsecured doors, posing substantial risk of harm.
- The August 16, 2024 annual inspection found 2 deficiencies for failing to update Special Care Unit resident profiles quarterly and one care plan annually.
Places of interest near Northlake House
7.8 miles from city center
Estimated distance in miles from Charlotte's city center to Northlake House's address, calculated via Google Maps.
— 4.6 miles to nearest hospital (Novant Health Huntersville Medical Center)
Calculate Travel Distance to Northlake House
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Compare Memory Care around Charlotte
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Brookdale South Charlotte | MC AL | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 321 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#168 / 333 | Private Rooms / Semi-Private Rooms | |
| Brookdale Carriage Club Providence | MC AL IL NH SNF | Charlotte (Olde Providence North) | 77 | Yes | 12 | - | A+ | 98.75/200
Facility
98.75/200
NC AVG
92.2
Rank
#167 / 321 | 15 | 80%
Facility
80%
NC AVG
76.2%
Rank
#168 / 333 | Studio / 1 Bed / 2 Bed | |
| Brookdale South Park | MC | Charlotte (Closeburn - Glenkirk) | 56 | Yes | 50 | 82.1% | A+ | 93.50/200
Facility
93.50/200
NC AVG
92.2
Rank
#233 / 321 | 26 | 88.5%
Facility
88.5%
NC AVG
76.2%
Rank
#280 / 333 | Apartment / Shared Apartment | |
| Northlake House | MC | Charlotte (Wedgewood) | 48 | No | 26 | - | - | 94.50/200
Facility
94.50/200
NC AVG
92.2
Rank
#224 / 321 | 24 | 75%
Facility
75%
NC AVG
76.2%
Rank
#119 / 333 | - | |
| Preston House | MC | Charlotte (West Sugar Creek) | 40 | No | 53 | - | A+ | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 321 | 16 | 62.5%
Facility
62.5%
NC AVG
76.2%
Rank
#53 / 333 | Private Rooms |
Financial Assistance for
Memory Care in North Carolina
Northlake House is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Northlake House
What neighborhood is Northlake House in?
Northlake House is in the Wedgewood neighborhood of Charlotte.
Is Northlake House in a walkable area?
Northlake House has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Northlake House?
According to NC state health department records, Northlake House's license number is HAL-060-177.
Does Northlake House have different floorplan options?
Yes — see the floorplan options available at Northlake House on this page.
How many beds does Northlake House have?
Northlake House has 48 beds.
Are there photos of Northlake House?
Yes — there are 5 photos of Northlake House in the photo gallery on this page.
What is the address of Northlake House?
Northlake House is located at 9108 Reames Rd, Charlotte, NC 28216.
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