Charter Senior Living of Williamsburg
Assisted Living, Memory Care & Respite Care · Williamsburg, VA

Charter Senior Living of Williamsburg

Assisted Living, Memory Care & Respite Care · Williamsburg, VA

Overview of Charter Senior Living of Williamsburg

Experience comfort and security in well-designed accommodations and elegant common areas with Charter Senior Living of Williamsburg, a leading senior living community in Williamsburg, VA. The community provides assisted living, memory care, and short-term stays in a vibrant environment that fosters independence and connections. With a focus on wellness, the community offers 24/7 care by a team of nurses and experienced caregivers.

Residents here are given plenty of opportunities to live a meaningful life with a diverse social calendar of activities and broad range of amenities. Ensuring residents’ holistic needs, the community also provides physical therapy services and various health and wellness services. Residents also benefit from the convenience of services like housekeeping, laundry, bus transportation, and interior and exterior maintenance of buildings, grounds and apartments.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 100 Rank #113 / 311Bed count — State benchmarkedThis assisted living community is ranked 113th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #239 / 336Walk Score — State benchmarkedThis assisted living community is ranked 239th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #174 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 174th out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
61% This home usually has availability
Lower than the Virginia average: 69.8%
Occupied beds
61 / 100

About this community

License Details

Facility TypeAssisted Living Facility
QualificationAssisted Living | Non-Ambulatory | Special Care Un

Ownership & Operating Entity

Charter Senior Living of Williamsburg is administered by Kate Lenz.

Safety & Compliance

Emergency Systems24-hour emergency call system.
Safety FeaturesSmart safety and security features.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Business Hours
12:00AM - 12:00PM
Mon Tue Wed Thu Fri Sat Sun

Amenities & Lifestyle

Fitness Center
Salon
Dining
Scheduled Transportation
Housekeeping
Laundry
Activities
Specific ProgramsFlourish℠ Programming, Short-Term Stays

Pricing & Financial Information

AL$4,495 per month
MC$6,995 per month

Contact Charter Senior Living of Williamsburg

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
47 deficiencies 7 complaints 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 2 Worse Metrics worse than Virginia average:
• Total deficiencies (47% above)
• Deficiencies per inspection (44% above)
2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4732 This facility has 47% more total deficiencies than a typical Virginia assisted living residence (47 vs. VA avg 32).↑ 47% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.92.7 This facility has 44% more deficiencies per inspection than a typical Virginia assisted living residence (3.9 vs. VA avg 2.7).↑ 44% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1214 This facility has had 14% fewer total inspections than the Virginia average (12 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 77 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2021. 1.41.4 This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Kate Lenz

Executive Director

Kate Lenz is the Executive Director at Charter Senior Living of Williamsburg, leading the team in providing outstanding care to residents. She is a Licensed Nursing Home Administrator with a management background in Assisted Living and Skilled Nursing. Passionate about training future administrators, Kate holds an Assisted Living Preceptor License and is committed to supporting the community’s mission with compassion and dedication.

Living Spaces & Floor Plans for Charter Senior Living of Williamsburg

Floor plan 1
Charter Senior Living of Williamsburg, memory care in Williamsburg, VA — Floor plan of a senior living apartment layout

Places of interest near Charter Senior Living of Williamsburg

Address 4.1 miles from city center Info Estimated distance in miles from Williamsburg's city center to Charter Senior Living of Williamsburg's address, calculated via Google Maps. — 0.21 miles to nearest hospital (Riverside Doctors' Hospital Williamsburg)

Calculate Travel Distance to Charter Senior Living of Williamsburg

Add your location

Address

Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Brookdale Staunton
AL
MC
Staunton
144
Facility 144
VA AVG 94
Rank #40 / 311
Yes
16
Facility 16
VA AVG 45
Rank #287 / 336
Studio / 1 Bed / 2 BedApril Sprouse
66.7%
Facility 66.7%
VA AVG 69.8%
Rank #154 / 249
A+8
63%
Facility 63%
VA AVG 59.3%
Rank #157 / 303
9
Facility 9
VA AVG 32
Rank #67 / 248
1.1
Facility 1.1
VA AVG 2.3
Rank #60 / 248
The Wellington at Lake Manassas
AL
IL
MC
RC
Gainesville
140
Facility 140
VA AVG 94
Rank #41 / 311
Yes
44
Facility 44
VA AVG 45
Rank #169 / 336
Studio / 1 Bed / 2 BedBryan Lamartin
75.0%
Facility 75.0%
VA AVG 69.8%
Rank #108 / 249
-8
50%
Facility 50%
VA AVG 59.3%
Rank #88 / 303
6
Facility 6
VA AVG 32
Rank #46 / 248
0.8
Facility 0.8
VA AVG 2.3
Rank #41 / 248
Our Lady Of Peace
AL
MC
NH
Charlottesville
140
Facility 140
VA AVG 94
Rank #41 / 311
No
99
Facility 99
VA AVG 45
Rank #1 / 336
-Rachel Lindberg
99.3%
Facility 99.3%
VA AVG 69.8%
Rank #7 / 249
-5
20%
Facility 20%
VA AVG 59.3%
Rank #22 / 303
8
Facility 8
VA AVG 32
Rank #58 / 248
1.6
Facility 1.6
VA AVG 2.3
Rank #85 / 248
Charter Senior Living of Williamsburg
AL
MC
RC
Williamsburg
100
Facility 100
VA AVG 94
Rank #113 / 311
No
29
Facility 29
VA AVG 45
Rank #239 / 336
Studio / 1 BedKate Lenz
61.0%
Facility 61.0%
VA AVG 69.8%
Rank #174 / 249
-12
58%
Facility 58%
VA AVG 59.3%
Rank #135 / 303
47
Facility 47
VA AVG 32
Rank #195 / 248
3.9
Facility 3.9
VA AVG 2.3
Rank #201 / 248
Brookdale Roanoke
AL
MC
Sw Roanoke (Gaymont)56Yes 38 StudioAaron Rice 98.2% A+1346%161.2

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Charter Senior Living of Williamsburg

Is Charter Senior Living of Williamsburg in a walkable area?

Charter Senior Living of Williamsburg has a walk score of 29. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Charter Senior Living of Williamsburg?

Charter Senior Living of Williamsburg's occupancy is 61%.

Does Charter Senior Living of Williamsburg have different floorplan options?

Yes — see the floorplan options available at Charter Senior Living of Williamsburg on this page.

Are pets allowed at Charter Senior Living of Williamsburg?

No, Charter Senior Living of Williamsburg has a no-pet policy.

Who is the administrator of Charter Senior Living of Williamsburg?

Kate Lenz is the administrator of Charter Senior Living of Williamsburg.

How many beds does Charter Senior Living of Williamsburg have?

Charter Senior Living of Williamsburg has 100 beds.

How much does Charter Senior Living of Williamsburg cost per month?

Pricing at Charter Senior Living of Williamsburg starts at $4,495 per month, with rates varying by floorplan and additional care needs.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance