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Charter Senior Living of Williamsburg
Assisted Living, Memory Care & Respite Care · Williamsburg, VA
Exterior view of Charter Senior Living entrance and van Exterior view of Charter Senior Living of Williamsburg Exterior view of Charter Senior Living sign and entrance Elegant dining room set for a meal with flowers and cutlery. Interior common area with chairs and a piano Outdoor seating area with fountain and flowers Cozy lobby area with seating and reception desk Dining room with tables set for meals Cozy resident room decorated with lamps and pillows Cozy private resident room with light decor Interior hallway with flowers and seating Fountain in a landscaped outdoor area Outdoor seating area with plants in a senior living community Cozy resident room with a bed and armchair Common area with tables and chairs in a bright setting A bright, empty hallway in a senior living facility Outdoor seating area with white chairs and umbrella Well-decorated bathroom in a senior living facility

Charter Senior Living of Williamsburg

Assisted Living, Memory Care & Respite Care · Williamsburg, VA
440 Mclaws Cir, Williamsburg, VA 23185 View map Calculator: See prices in your area
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Overview of Charter Senior Living of Williamsburg

Experience comfort and security in well-designed accommodations and elegant common areas with Charter Senior Living of Williamsburg, a leading senior living community in Williamsburg, VA. The community provides assisted living, memory care, and short-term stays in a vibrant environment that fosters independence and connections. With a focus on wellness, the community offers 24/7 care by a team of nurses and experienced caregivers.

Residents here are given plenty of opportunities to live a meaningful life with a diverse social calendar of activities and broad range of amenities. Ensuring residents’ holistic needs, the community also provides physical therapy services and various health and wellness services. Residents also benefit from the convenience of services like housekeeping, laundry, bus transportation, and interior and exterior maintenance of buildings, grounds and apartments.

Facility Direct Line (757) 802-7001
Facility Direct Line (757) 802-7001
Bed community size
100-bed community Rank #139 / 365Bed count — State benchmarkedThis home is ranked 139th out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 29 / 100 Rank #312 / 446Walk Score — State benchmarkedThis home is ranked 312th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
61%
Rank #209 / 297Occupancy rate — State benchmarkedThis home is ranked 209th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
61 / 100
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Charter Senior Living of Williamsburg is administered by Kate Lenz.

Safety & Compliance

Emergency Systems24-hour emergency call system.
Safety FeaturesSmart safety and security features.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Business Hours
12:00AM - 12:00PM
Mon Tue Wed Thu Fri Sat Sun

Amenities & Lifestyle

Fitness Center
Full-Service Beauty Salon
Beautifully Landscaped Grounds
Three Restaurant-Style Meals Served Daily
Scheduled Transportation
Weekly Housekeeping
Laundry Service
Activities
Specific ProgramsFlourish℠ Programming, Short-Term Stays

Pricing & Financial Information

AL$4,495 per month
MC$6,995 per month

Contact Charter Senior Living of Williamsburg

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 47 deficiencies 7 complaints 19 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 3 Worse Metrics worse than Virginia average:
• Total deficiencies (47% above)
• Deficiencies per inspection (9% above)
• Inspections with violations (11% above) 2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg) 1 Better Metrics better than Virginia average:
• Inspection violation rate (17% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4732 This facility has 47% more total deficiencies than a typical Virginia assisted living residence (47 vs. VA avg 32).↑ 47% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.52.3 This facility has 9% more deficiencies per inspection than a typical Virginia assisted living residence (2.5 vs. VA avg 2.3).↑ 9% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1914 This facility has had 36% more total inspections than the Virginia average (19 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 36% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 109 This facility has 11% more inspections with violations than a typical Virginia assisted living residence (10 vs. VA avg 9).↑ 11% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 53%64% This facility has 11 percentage points lower inspection violation rate than a typical Virginia assisted living residence (53% vs. VA avg 64%).↓ 11% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 77 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2021. 1.41.4 This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 21, 2025 inspections found no deficiencies or violations in resident care, physical plant, activities, or menu compliance after multiple monitoring visits.
  • The June 12, 2025 renewal inspection cited five violations including incomplete individualized service plans and failure to administer medications as prescribed.
  • The facility had recurring issues with supervision of residents with wandering behavior and updating assessments, with substantiated complaints and violations from May and June 2025.
Show Inspection Reports

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Kate Lenz

Executive Director

Kate Lenz is the Executive Director at Charter Senior Living of Williamsburg, leading the team in providing outstanding care to residents. She is a Licensed Nursing Home Administrator with a management background in Assisted Living and Skilled Nursing. Passionate about training future administrators, Kate holds an Assisted Living Preceptor License and is committed to supporting the community’s mission with compassion and dedication.

Living Spaces & Floor Plans for Charter Senior Living of Williamsburg

Charter Senior Living of Williamsburg, memory care in Williamsburg, VA — Floor plan of a senior living apartment layout
1 Bedroom

Places of interest near Charter Senior Living of Williamsburg

Address 4.1 miles from city center Info Estimated distance in miles from Williamsburg's city center to Charter Senior Living of Williamsburg's address, calculated via Google Maps. — 0.21 miles to nearest hospital (Riverside Doctors' Hospital Williamsburg)

Calculate Travel Distance to Charter Senior Living of Williamsburg

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Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Charter Senior Living of Williamsburg
AL
MC
RC
Williamsburg
100
Facility 100
VA AVG 96
Rank #139 / 365
No
29
Facility 29
VA AVG 44
Rank #312 / 446
Studio / 1 BedKate Lenz 61.0% -19
52.6%
Facility 52.6%
VA AVG 64.3%
Rank #157 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
47
Facility 47
VA AVG 32
Rank #212 / 271
2.5
Facility 2.5
VA AVG 2.3
Rank #180 / 271
Brandermill Woods Healthcare Communities
AL
IL
MC
NH
SNF
Midlothian (Brandermill)
91
Facility 91
VA AVG 96
Rank #177 / 365
Yes
4
Facility 4
VA AVG 44
Rank #428 / 446
Apartment / Cottage / 1 Bed / 2 Bed / 3 BedCarolyn L. Williams 60.4% -8
62.5%
Facility 62.5%
VA AVG 64.3%
Rank #208 / 330
1
Facility 1
VA AVG 7
Rank #68 / 330
8
Facility 8
VA AVG 32
Rank #62 / 271
1.0
Facility 1.0
VA AVG 2.3
Rank #61 / 271
The Glebe Retirement Community
AL
NH
Daleville
84
Facility 84
VA AVG 96
Rank #205 / 365
Yes
16
Facility 16
VA AVG 44
Rank #373 / 446
-Crystal Larson 60.7% -15
40%
Facility 40%
VA AVG 64.3%
Rank #90 / 330
3
Facility 3
VA AVG 7
Rank #149 / 330
14
Facility 14
VA AVG 32
Rank #102 / 271
0.9
Facility 0.9
VA AVG 2.3
Rank #58 / 271
Birmingham Green
AL
MC
NH
SNF
Manassas
64
Facility 64
VA AVG 96
Rank #263 / 365
No
50
Facility 50
VA AVG 44
Rank #175 / 446
-Carmen Louise--5
20%
Facility 20%
VA AVG 64.3%
Rank #37 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
--
Falcons Landing
AL
IL
MC
NH
SNF
Potomac Falls
60
Facility 60
VA AVG 96
Rank #270 / 365
Yes
33
Facility 33
VA AVG 44
Rank #281 / 446
-- 81.0% A+-----
View all Nearby Homes

Frequently Asked Questions about Charter Senior Living of Williamsburg

Is Charter Senior Living of Williamsburg in a walkable area?

Charter Senior Living of Williamsburg has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Charter Senior Living of Williamsburg?

Charter Senior Living of Williamsburg's occupancy is 61%.

Does Charter Senior Living of Williamsburg have different floorplan options?

Yes — see the floorplan options available at Charter Senior Living of Williamsburg on this page.

Are pets allowed at Charter Senior Living of Williamsburg?

No, Charter Senior Living of Williamsburg has a no-pet policy.

Who is the administrator of Charter Senior Living of Williamsburg?

Kate Lenz is the administrator of Charter Senior Living of Williamsburg.

How many beds does Charter Senior Living of Williamsburg have?

Charter Senior Living of Williamsburg has 100 beds.

Has Charter Senior Living of Williamsburg had any deficiencies?

Charter Senior Living of Williamsburg has had 19 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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