Mount Joseph at Waterville
Nursing Home, Hospice Care, Independent Living, Nursing Care & Palliative Care · Waterville, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Mount Joseph at Waterville

Nursing Home, Hospice Care, Independent Living, Nursing Care & Palliative Care · Waterville, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Mount Joseph at Waterville accepts Medicaid, Medicare, and private pay.

Overview of Mount Joseph at Waterville

Mount Joseph at Waterville is a skilled nursing and rehabilitation center. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Mount Joseph is the trusted nursing facility in the city because of its commitment to supporting its residents with an unwavering amount of compassion and kindness.

Seniors can expect a list of essential and helpful services such as personal care, a team of staff available 24/7, exercise programs, an on-call nurse, scheduled activities, and home-cooked meals served daily. Medical services include wound care, respiratory rehabilitation, fall prevention, and palliative care– among its other comprehensive services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m per day
Rank #6 / 34Nurse hours — State benchmarkedThis home is ranked 6th out of 34 homes in Maine. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 34 Maine facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 53m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 26m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 12m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 14m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 33m per day

Capacity and availability

This home usually has limited availability

Similar occupancy to the state average
Occupancy rate
86.1% Rank #167 / 251Occupancy rate — State benchmarkedThis home is ranked 167th out of 251 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 251. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
163 days
Bed community size
111-bed community Rank #7 / 357Bed count — State benchmarkedThis home is ranked 7th out of 357 homes in Maine. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 36 / 100 Rank #167 / 422Walk Score — State benchmarkedThis home is ranked 167th out of 422 homes in Maine. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Diane Sinclair, Administrator

Staff Details

Total Employees
265
Full-Time Employees
265

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Amenities & Lifestyle

On-Site Café
Beauty Salon
Outdoor Spaces
Walking Paths
Gardens
Daily Life Enrichment Activities
Pastoral Care Support
Specific ProgramsPost Sub-Acute Care

Contact Mount Joseph at Waterville

Health Inspection History

Inspections since 2023
Total health inspections 4

State average N/A


Last Health inspection on Aug 2025

Total health citations
49 Rank #30 / 34Health citations — State benchmarkedThis home is ranked 30th out of 34 homes in Maine. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 34 ME facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
12.25 Rank #34 / 34Citations per inspection — State benchmarkedThis home is ranked 34th out of 34 homes in Maine. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 34 facilities with citation data. Lower is better.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 49 citations resulted from standard inspections; 5 of 49 resulted from complaint investigations; and 32 of 49 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
3
In line with State average

State average: N/A


Serious health citations
1
In line with State average

State average: N/A

3 critical citations State average: N/A

1 serious citation State average: N/A

45 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 3 years)
Infection Control moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Pharmacy moderate citation Aug 28, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 141
Employees 139
Contractors 2
Staff to resident ratio 1.52 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 57
Average shift 9.1 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 47,563

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 15 RN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 8 LPN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 74 total: 72 full-time employees and 2 contractors. 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.8%

361 contractor hours this quarter

Certified Nursing Assistant: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7227423,56392100%9.2
Medication Aide/Technician120125,63192100%11.4
Registered Nurse150155,27492100%9.5
Licensed Practical Nurse8083,45792100%10
Clinical Nurse Specialist5052,3356470%8.3
Mental Health Service Worker3031,3486470%7.7
Other Dietary Services Staff4048646773%7.6
Physical Therapy Assistant3036627683%6.7
Dietitian1015206672%7.9
Administrator1015126470%8
RN Director of Nursing1015105155%10
Respiratory Therapy Technician5054936874%5.4
Occupational Therapy Aide1014886166%8
Speech Language Pathologist1014726368%7.5
Respiratory Therapist1014645863%8
Nurse Practitioner1014245358%8
Qualified Social Worker2023286571%4.9
Dental Services Staff3032193841%5
74 Certified Nursing Assistant
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
15 Registered Nurse
% of Days 100%
8 Licensed Practical Nurse
% of Days 100%
5 Clinical Nurse Specialist
% of Days 70%
3 Mental Health Service Worker
% of Days 70%
4 Other Dietary Services Staff
% of Days 73%
3 Physical Therapy Assistant
% of Days 83%
1 Dietitian
% of Days 72%
1 Administrator
% of Days 70%
1 RN Director of Nursing
% of Days 55%
5 Respiratory Therapy Technician
% of Days 74%
1 Occupational Therapy Aide
% of Days 66%
1 Speech Language Pathologist
% of Days 68%
1 Respiratory Therapist
% of Days 63%
1 Nurse Practitioner
% of Days 58%
2 Qualified Social Worker
% of Days 71%
3 Dental Services Staff
% of Days 41%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $83K Rank #34 / 34Federal fines — State benchmarkedThis home is ranked 34th out of 34 homes in Maine. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 34 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
241% higher than State average

State average: $24K

Number of fines 1
18% fewer fines than State average

State average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.2

Fines amount comparison
Fines amount comparison
This facility $83K
State average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 17, 2024 · $83K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 17, 2024
$83K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.5
16% worse than State average

State average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
10% worse than State average

State average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 34.2%
32% worse than State average

State average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.6%
In line with State average

State average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.3%
5% worse than State average

State average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.5%
23% worse than State average

State average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
21% better than State average

State average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
39% worse than State average

State average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.7%
58% worse than State average

State average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.9%
63% better than State average

State average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.0%
16% worse than State average

State average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
7% worse than State average

State average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.4%
5% worse than State average

State average: 95.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 41.9%
41% worse than State average

State average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
75% worse than State average

State average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
11% worse than State average

State average: 74.5%

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

40% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 93
Medicare
7
7.5% of residents
Medicaid
71
76.3% of residents
Private pay or other
15
16.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$4.0M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.0M Rank #15 / 40Revenue — State benchmarkedThis home is ranked 15th out of 40 homes in Maine. Shows this facility's annual revenue compared to the Maine average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$4.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$767.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #4 / 40Payroll — State benchmarkedThis home is ranked 4th out of 40 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.2M 41.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #1 / 40Payroll % — State benchmarkedThis home is ranked 1st out of 40 homes in Maine. Shows payroll as a percentage of revenue versus the Maine average. Well-run Maine facilities typically land around 60–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.0M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (40% of admissions), and a typical private pay stay runs around 6 - 7 months.

Admissions
192 total

Coverage residents most often arrive under.

Medicare 39%
Private pay 40%
Medicaid 21%
Discharges
207 total

Coverage residents most often leave under.

Medicare 24%
Private pay 38%
Medicaid 39%

Places of interest near Mount Joseph at Waterville

Address 1.4 miles from city center Info Estimated distance in miles from Waterville's city center to Mount Joseph at Waterville's address, calculated via Google Maps. — 1.23 miles to nearest hospital (Maine General Health)

Calculate Travel Distance to Mount Joseph at Waterville

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Address

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The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.

Mount Joseph at Waterville
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Frequently Asked Questions about Mount Joseph at Waterville

What neighborhood is Mount Joseph at Waterville in?

Mount Joseph at Waterville is in the Highwood Street neighborhood of Waterville.

Is Mount Joseph at Waterville in a walkable area?

Mount Joseph at Waterville has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Mount Joseph at Waterville?

Mount Joseph at Waterville's occupancy is 86.1%.

Does Mount Joseph at Waterville operate as a for-profit or non-profit?

Mount Joseph at Waterville is registered as a for-profit in ME.

Are there photos of Mount Joseph at Waterville?

Yes — there are 21 photos of Mount Joseph at Waterville in the photo gallery on this page.

What is the address of Mount Joseph at Waterville?

Mount Joseph at Waterville is located at 7 Highwood St, Waterville, ME 04901.

What is the phone number of Mount Joseph at Waterville?

(207) 873-0705 will put you in contact with the team at Mount Joseph at Waterville.

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