Maine Veterans’ Homes – Scarborough
Nursing Home, Assisted Living, Memory Care, Residential Care, Respite Care & Skilled Nursing · Scarborough, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Maine Veterans’ Homes – Scarborough

Nursing Home, Assisted Living, Memory Care, Residential Care, Respite Care & Skilled Nursing · Scarborough, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Maine Veterans’ Homes – Scarborough accepts Medicare, Medicaid, and private pay.

Overview of Maine Veterans’ Homes – Scarborough

A prestigious senior living community situated in the peaceful residential area of Scarborough, ME, Maine Veterans’ Homes – Scarborough provides a wide array of care options for veterans. These include residential care, memory care, respite care, long-term care, short-term skilled rehabilitation, and outpatient therapy services. A selection of 150 cozy beds await seniors as they move into the serene premises of the community. With its commitment to enhancing seniors’ quality of life, Maine Veterans’ Homes – Scarborough boasts a team of respectful and qualified professionals providing top-tier care and assistance around the clock.

Feel a sense of camaraderie and lead a meaningful life with stimulating activities and enrichment programs. Enjoy mealtimes at your own pace with delicious and healthy meals catering to nutritional needs and preferences. With its vibrant setting and friendly environment, Maine Veterans’ Homes – Scarborough strives to provide a haven for veterans to live a glorious retirement.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 64.5% Above ME avg. ▲ 64.5% Above ME avg.ME average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 75.8% Above ME avg. ▲ 75.8% Above ME avg.ME average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 26.2% Above ME avg. ▲ 26.2% Above ME avg.ME average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 26.7% Below ME avg. ▼ 26.7% Below ME avg.ME average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Maine averages

Rank #2 / 30Nurse hours — State benchmarkedThis home is ranked 2nd out of 30 homes we track in Maine for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 2nd out of 30 homes we track in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 51m

30% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 48m
+72% State avg: 1h 3m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
31m
+14% State avg: 27m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 33m
+24% State avg: 2h 51m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
5h 5m
+30% State avg: 3h 55m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
7m
+78% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
55m
+25% State avg: 44m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Capacity and availability

This home usually has limited availability

Higher occupancy than the Maine average: 87.5%
Occupancy rate
93.3% Rank #132 / 239Occupancy rate — State benchmarkedThis home is ranked 132nd out of 239 homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 239. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Residents per day (avg)
112
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
307 days
Bed community size
120-bed community Rank #5 / 356Bed count — State benchmarkedThis home is ranked 5th out of 356 homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 41 / 100 Rank #146 / 357Walk Score — State benchmarkedThis home is ranked 146th out of 357 homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Awards

First in Maine to achieve the National Gold Award for Excellence in Quality from the American Health Care Association.

Safety & Compliance

Wheelchair Accessible

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Amenities & Lifestyle

Community Kitchen
Cable Tv
Computers
Salon
Ipads
Skype & Facetime Available
Quiet Rooms
ActivitiesResident-driven activities program that includes on-site events and outings to the casino, race track, local restaurants, the movies, fishing, shopping, and more
Specific ProgramsShort-term Skilled Rehabilitation/Nursing Care, Outpatient Therapy Services
Volunteer Program

Contact Maine Veterans’ Homes – Scarborough

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 235
Employees 186
Contractors 49
Staff to resident ratio 2.26 : 1
11% more staff per resident than Maine average
Maine average ratio: 2.03 : 1 Maine average ratio: 2.03 : 1See full Maine ranking
Avg staff/day 77
Average shift 8 hours
0% compared with Maine average
Maine average: 8.1 hours Maine average shift: 8.1 hoursSee full Maine ranking
Total staff hours (quarter) 56,468

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 44 total: 39 full-time employees and 5 contractors. 44
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 13 total: 7 full-time employees and 6 contractors. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 114 total: 80 full-time employees and 34 contractors. 114
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.7%

3,245 contractor hours this quarter

Certified Nursing Assistant: 34 Licensed Practical Nurse: 6 Registered Nurse: 5 Medical Director: 2 Diagnostic X-ray Services Staff: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant803411425,11492100%8.1
Registered Nurse3954411,22892100%8.3
Clinical Nurse Specialist110114,0457885%7.8
Licensed Practical Nurse76133,45592100%8.7
Medication Aide/Technician100102,8098997%8.6
Mental Health Service Worker4041,7206874%8.2
Physical Therapy Assistant5051,3037986%7.4
Other Dietary Services Staff6061,2978896%5.4
Nurse Aide in Training8081,1726571%7.1
Respiratory Therapy Technician7071,1637784%7.6
Qualified Social Worker4046736571%7.2
Therapeutic Recreation Specialist1014976368%7.9
Nurse Practitioner1014886166%8
Dietitian1014725964%8
Administrator1014325459%8
Occupational Therapy Aide1014315964%7.3
Occupational Therapy Assistant0116489%8
Diagnostic X-ray Services Staff011561415%4
Medical Director022502527%2
114 Certified Nursing Assistant
% of Days 100%
44 Registered Nurse
% of Days 100%
11 Clinical Nurse Specialist
% of Days 85%
13 Licensed Practical Nurse
% of Days 100%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.2
14% worse than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 31.0
7% worse than Maine average

Maine average: 29.1

Long-stay resident measures
Average Maine avg: 2.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 32.3%
24% worse than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.1%
In line with Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.7%
In line with Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.3%
20% worse than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.9%
54% worse than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.9%
77% worse than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
16% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.6%
28% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.5%
34% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Maine average

Maine average: 95.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.80
42% better than Maine average

Maine average: 1.39

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.61
71% better than Maine average

Maine average: 2.08

Short-stay resident measures
Below average Maine avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
37% better than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
58% worse than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.3%
29% better than Maine average

Maine average: 74.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.8%
11% worse than Maine average

Maine average: 20.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.2%
9% better than Maine average

Maine average: 15.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 7.1%
827% worse than Maine average

Maine average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 15.5%
71% worse than Maine average

Maine average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 38.7%
23% worse than Maine average

Maine average: 50.6%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

69% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 104
Medicare
5
4.8% of residents
Medicaid
41
39.4% of residents
Private pay or other
58
55.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$86.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$32.2M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$86.7M Rank #1 / 27Net patient revenue — State benchmarkedThis home is ranked 1st out of 27 homes we track in Maine. Shows this facility's net patient revenue compared to the Maine average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$32.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$25.9M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #3 / 27Payroll costs — State benchmarkedThis home is ranked 3rd out of 27 homes we track in Maine. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Maine average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$10.9M 12.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 27Payroll % of net patient revenue — State benchmarkedThis home is ranked 27th out of 27 homes we track in Maine. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$108.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$118.9M

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 10 - 11 months.

Admissions
156 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 69%
Medicaid 10%
Discharges
146 total

Coverage residents most often leave under.

Medicare 11%
Private pay 73%
Medicaid 16%

Managed by Patty Nutting

Administrator

Patty Nutting serves as the Administrator at Maine Veterans' Homes - Scarborough. She leads a vibrant, resident-driven community where Veterans actively participate in planning menus and activities. Under her leadership, the facility prides itself on being the first nursing home in Maine to receive the National Gold Award for Excellence in Quality from the American Health Care Association.

Places of interest near Maine Veterans’ Homes – Scarborough

Address 0.4 miles from city center Info Estimated distance in miles from Scarborough's city center to Maine Veterans’ Homes – Scarborough's address, calculated via Google Maps.

Calculate Travel Distance to Maine Veterans’ Homes – Scarborough

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 52.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Maine Veterans’ Homes – Scarborough
NH
AL
MC
RESC
RC
SNF
Scarborough (Oak Hill)
120
Facility 120
ME AVG 20
Rank #5 / 356
93.3%
Facility 93.3%
ME AVG 87.5
Rank #132 / 239
+7%
5.86
Facility 5.86
ME AVG 4.50
Rank #2 / 30
+25%+30%
$0
Facility $0
ME AVG $26.4k
Rank #1 / 30
9
Facility 9
ME AVG 28.5
Rank #2 / 30
3.0
Facility 3.0
ME AVG 5.9
Rank #1 / 30
-112-
41
Facility 41
ME AVG 36
Rank #146 / 357
Maureen Carland
$86.7MFiscal year ending 06/2024
Facility $86.7MFiscal year ending 06/2024
ME AVG $17.8M
Rank #1 / 27
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
ME AVG $7.2M
Rank #3 / 27
12.5%Fiscal year ending 06/2024
Facility 12.5%Fiscal year ending 06/2024
ME AVG 52.1%
Rank #27 / 27
205127
Mount Joseph at Waterville
NH
HOS
IL
PC
SNF
Waterville
111
Facility 111
ME AVG 20
Rank #7 / 356
84.8%
Facility 84.8%
ME AVG 87.5
Rank #163 / 239
-3%
5.48
Facility 5.48
ME AVG 4.50
Rank #4 / 30
-29%+22%
$83.0k
Facility $83.0k
ME AVG $26.4k
Rank #30 / 30
49
Facility 49
ME AVG 28.5
Rank #27 / 30
12.3
Facility 12.3
ME AVG 5.9
Rank #30 / 30
494A+
36
Facility 36
ME AVG 36
Rank #167 / 357
Bsd Me 26 LLC
$15.0MFiscal year ending 12/2023
Facility $15.0MFiscal year ending 12/2023
ME AVG $17.8M
Rank #8 / 27
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
ME AVG $7.2M
Rank #13 / 27
41.4%Fiscal year ending 12/2023
Facility 41.4%Fiscal year ending 12/2023
ME AVG 52.1%
Rank #24 / 27
205120

Frequently Asked Questions about Maine Veterans’ Homes – Scarborough

What neighborhood is Maine Veterans’ Homes – Scarborough in?

Maine Veterans’ Homes – Scarborough is in the Oak Hill neighborhood of Scarborough.

Is Maine Veterans’ Homes – Scarborough in a walkable area?

Maine Veterans’ Homes – Scarborough has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Maine Veterans’ Homes – Scarborough?

Maine Veterans’ Homes – Scarborough's occupancy is 92.7%.

Are pets allowed at Maine Veterans’ Homes – Scarborough?

No, Maine Veterans’ Homes – Scarborough has a no-pet policy.

Does Maine Veterans’ Homes – Scarborough operate as a for-profit or non-profit?

Maine Veterans’ Homes – Scarborough is registered as a non-profit.

Are there photos of Maine Veterans’ Homes – Scarborough?

Yes — there are 3 photos of Maine Veterans’ Homes – Scarborough in the photo gallery on this page.

What is the address of Maine Veterans’ Homes – Scarborough?

Maine Veterans’ Homes – Scarborough is located at 290 Us-1, Scarborough, ME 04074.

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