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Harmony at Martinsburg operates a 144-bed residential care community in Martinsburg, Berkeley County, West Virginia, combining assisted living and specialized memory care. Located at 13857 Apple Harvest Drive, the facility currently serves 106 residents (71 in assisted living, 35 in memory care) at 74% capacity.
The care model includes 24-hour staffing, on-site nursing, physical and occupational rehabilitation, and respite services. Dining emphasizes restaurant-style meals with flexible programming. Community features include a movie theater, bistro, library, game room, and grounds with walking paths. Housing spans studio units (310–447 square feet) to two-bedroom apartments (699–776 square feet), with pets permitted. Transportation to health appointments and structured activities round out programming.
State regulatory oversight spanning eight years reveals a facility with strong deficiency metrics relative to state peers yet documented operational challenges. Across 31 inspections from 2018–2025, Harmony recorded 129 total deficiencies; 48% better than West Virginia’s 249-deficiency average and ranking 24th among 74 state facilities. Deficiency density was particularly favorable: 4.2 per inspection (state average 14.6).
However, deficiency themes recurred across multiple surveys between 2023 and 2024, indicating systemic rather than isolated issues. Substantiated investigations in 2023 found failure to report major incidents to state regulators within required timeframes and inadequate housekeeping and maintenance (damaged carpets, missing fixtures, dirty sinks). Annual inspections documented persistent staffing gaps on night shift and within the Memory Care Unit, employee training deficiencies in Alzheimer’s and dementia care (required for memory care staff), incomplete resident medical documentation (missing tuberculosis screening, weight-change monitoring), and medication-order recordkeeping failures. Facilities cited for such deficiencies underwent follow-up visits that confirmed corrections; deficiencies did not disappear but reappeared in subsequent inspection cycles, suggesting either staff turnover, training sustainability challenges, or systemic implementation gaps.
Most recent complaint investigations (July 2025) were unsubstantiated with zero new deficiencies, and the February 2025 follow-up confirmed prior corrections.
No fines or license suspensions were documented in available reports.
Walk Score 20 (car-dependent); 3.7 miles from Martinsburg center; 2.5 miles to WVU Cancer Center–Martinsburg.
Harmony at Martinsburg fits residents seeking a larger assisted living or memory care environment with diverse amenities, though prospective residents should understand the facility’s pattern of recurrent compliance findings and inquire directly about ongoing improvements in staffing consistency and operational management.
Lower than the West Virginia average: 89.9%Harmony at Martinsburg is legally operated by Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ), and administrated by Unknown.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 129 | 249 | This facility has 48% fewer total deficiencies than a typical West Virginia assisted living residence (129 vs. WV avg 249).↓ 48% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 16.1 | 31.1 | This facility has 48% fewer deficiencies per year than a typical West Virginia assisted living residence (16.1 vs. WV avg 31.1).↓ 48% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.2 | 14.6 | This facility has 71% fewer deficiencies per inspection than a typical West Virginia assisted living residence (4.2 vs. WV avg 14.6).↓ 71% better |
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 31 | 17 | This facility has 82% more total inspections than a typical West Virginia assisted living residence (31 vs. WV avg 17).↑ 82% worse |
|
Health investigations
On-site investigations focused on resident health and care quality.
| 27 | 12 | This facility has 125% more health investigations than a typical West Virginia assisted living residence (27 vs. WV avg 12).↑ 125% worse |
|
Life safety inspections
Inspections focused on building safety — fire prevention, emergency egress, and similar.
| 4 | 3 | This facility has 33% more life safety inspections than a typical West Virginia assisted living residence (4 vs. WV avg 3).↑ 33% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Room Sizes: 310 / 314 / 326 - 447 / 459 - 688 / 699 - 776 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
3.7 miles from city center
Estimated distance in miles from Martinsburg's city center to Harmony at Martinsburg's address, calculated via Google Maps.
— 2.5 miles to nearest hospital (WVU Cancer Center - Martinsburg)
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Harmony at Martinsburg is located in Martinsburg, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| Harmony at Martinsburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Martinsburg | 144 | Yes | 20 | Studio / 1 Bed / 2 Bed | - |
73.6%
Facility
73.6%
WV AVG
82.5%
Rank
#52 / 70 | A+ | Unknown | 27
Facility
27
WV AVG
22.6
Rank
#45 / 72 | 4
Facility
4
WV AVG
7.5
Rank
#22 / 66 | 129
Facility
129
WV AVG
231.9
Rank
#24 / 74 | 4.2
Facility
4.2
WV AVG
20.3
Rank
#12 / 74 |
| Celebration Villa of Martinsburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Martinsburg (I/Con Ventures Lc) | 97 | Yes | 22 | Studio / 1 Bed / 2 Bed | 2
Facility
2
WV AVG
3
Rank
#6 / 47 |
61.9%
Facility
61.9%
WV AVG
82.5%
Rank
#64 / 70 | - | Unknown | 22
Facility
22
WV AVG
22.6
Rank
#40 / 72 | 3
Facility
3
WV AVG
7.5
Rank
#9 / 66 | 461
Facility
461
WV AVG
231.9
Rank
#69 / 74 | 18.4
Facility
18.4
WV AVG
20.3
Rank
#46 / 74 |
The legal owner and operator of Harmony at Martinsburg is Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ).
Harmony at Martinsburg has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to WV state health department records, Harmony at Martinsburg's license number is 507590.
According to WV state health department records, Harmony at Martinsburg's license expires on May 15, 2025.
Harmony at Martinsburg's occupancy is 74%.
Harmony at Martinsburg has 144 beds.
Yes — there are 8 photos of Harmony at Martinsburg in the photo gallery on this page.
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