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Harmony at Martinsburg
Assisted Living & Memory Care · Martinsburg, WV
Exterior view of Harmony at Martinsburg with landscaping Covered entrance of a senior living facility Private resident room with bed and seating area Common area with seating and a fireplace Interior study space with bookshelves and computers Courtyard area with benches and landscaped garden Cozy interior lounge area with decorative items Close-up of flowers in a garden area

Harmony at Martinsburg

Assisted Living & Memory Care · Martinsburg, WV
13857 Apple Harvest Dr, Martinsburg, WV 25403 View map Calculator: See prices in your area
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Overview of Harmony at Martinsburg

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Harmony at Martinsburg operates a 144-bed residential care community in Martinsburg, Berkeley County, West Virginia, combining assisted living and specialized memory care. Located at 13857 Apple Harvest Drive, the facility currently serves 106 residents (71 in assisted living, 35 in memory care) at 74% capacity.

The care model includes 24-hour staffing, on-site nursing, physical and occupational rehabilitation, and respite services. Dining emphasizes restaurant-style meals with flexible programming. Community features include a movie theater, bistro, library, game room, and grounds with walking paths. Housing spans studio units (310–447 square feet) to two-bedroom apartments (699–776 square feet), with pets permitted. Transportation to health appointments and structured activities round out programming.

State regulatory oversight spanning eight years reveals a facility with strong deficiency metrics relative to state peers yet documented operational challenges. Across 31 inspections from 2018–2025, Harmony recorded 129 total deficiencies; 48% better than West Virginia’s 249-deficiency average and ranking 24th among 74 state facilities. Deficiency density was particularly favorable: 4.2 per inspection (state average 14.6).

However, deficiency themes recurred across multiple surveys between 2023 and 2024, indicating systemic rather than isolated issues. Substantiated investigations in 2023 found failure to report major incidents to state regulators within required timeframes and inadequate housekeeping and maintenance (damaged carpets, missing fixtures, dirty sinks). Annual inspections documented persistent staffing gaps on night shift and within the Memory Care Unit, employee training deficiencies in Alzheimer’s and dementia care (required for memory care staff), incomplete resident medical documentation (missing tuberculosis screening, weight-change monitoring), and medication-order recordkeeping failures. Facilities cited for such deficiencies underwent follow-up visits that confirmed corrections; deficiencies did not disappear but reappeared in subsequent inspection cycles, suggesting either staff turnover, training sustainability challenges, or systemic implementation gaps.

Most recent complaint investigations (July 2025) were unsubstantiated with zero new deficiencies, and the February 2025 follow-up confirmed prior corrections.

No fines or license suspensions were documented in available reports.

Walk Score 20 (car-dependent); 3.7 miles from Martinsburg center; 2.5 miles to WVU Cancer Center–Martinsburg.

Harmony at Martinsburg fits residents seeking a larger assisted living or memory care environment with diverse amenities, though prospective residents should understand the facility’s pattern of recurrent compliance findings and inquire directly about ongoing improvements in staffing consistency and operational management.

Facility Direct Line (304) 596-0996
Facility Direct Line (304) 596-0996
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Capacity and availability

Residents per day
106
Bed community size
144-bed community Rank #4 / 76Bed count — State benchmarkedThis home is ranked 4th out of 76 homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 20 / 100 Rank #60 / 86Walk Score — State benchmarkedThis home is ranked 60th out of 86 homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
74%
Rank #44 / 64Occupancy rate — State benchmarkedThis home is ranked 44th out of 64 homes we track in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the West Virginia average: 89.9%
Occupied beds
106 / 144
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeAssisted Living Residence
IssuanceMay 16, 2026
CountyBerkeley
License LevelAnnual
License Number507590

Ownership & Operating Entity

Harmony at Martinsburg is legally operated by Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ).

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Total beds
144 units

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(304) 901-5824

Amenities & Lifestyle

Movie Theater
Bistro
Library
Game Room
Walking Paths
Specific ProgramsPhysical and Occupational Therapy, Transportation to health appointments, Engaging activities and events

Contact Harmony at Martinsburg

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 129 deficiencies 31 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. West Virginia state average
Overall vs. WV average 0 Worse No metrics in this bucket. 1 Better Metrics better than West Virginia average:
• Total deficiencies (48% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 129249 This facility has 48% fewer total deficiencies than a typical West Virginia assisted living residence (129 vs. WV avg 249).↓ 48% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3117 This facility has had 82% more total inspections than the West Virginia average (31 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 82% more
Health investigations Info On-site investigations focused on resident health and care quality. 2712 This facility has had 125% more health investigations than the West Virginia average (27 vs. WV avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 125% more
Life safety inspections Info Inspections focused on building safety — fire prevention, emergency egress, and similar. 43 This facility has had 33% more life safety inspections than the West Virginia average (4 vs. WV avg 3). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 310 / 314 / 326 - 447 / 459 - 688 / 699 - 776 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans for Harmony at Martinsburg

1 Bedroom
1 Bedroom
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Studio
Studio
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Studio
Studio
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Studio
Studio
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2 bedroom
2 bedroom
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2 bedroom
2 bedroom
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1 Bedroom
1 Bedroom
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1 Bedroom
1 Bedroom
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1 Bedroom
1 Bedroom
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Places of interest near Harmony at Martinsburg

Address 2.2 miles from city center Info Estimated distance in miles from Martinsburg's city center to Harmony at Martinsburg's address, calculated via Google Maps.

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Compare Assisted Living around Martinsburg

Info below is compiled from the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Health-focused investigations or surveys beyond routine inspections, as reported by the state.
Life-safety–focused inspections (e.g. building and safety code reviews) in the reporting window.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Harmony at Martinsburg
AL
MC
Martinsburg
144
Facility 144
WV AVG 80
Rank #4 / 76
Yes
20
Facility 20
WV AVG 38
Rank #60 / 86
Studio / 1 Bed / 2 Bed- 73.6% A+-
27
Facility 27
WV AVG 19.4
Rank #38 / 54
4
Facility 4
WV AVG 5.1
Rank #21 / 50
129
Facility 129
WV AVG 249
Rank #16 / 51
4.2
Facility 4.2
WV AVG 14.6
Rank #6 / 51
Celebration Villa of Martinsburg
AL
MC
RC
Martinsburg
97
Facility 97
WV AVG 80
Rank #27 / 76
Yes
22
Facility 22
WV AVG 38
Rank #57 / 86
Studio / Deluxe Studio / Suite
2
Facility 2
WV AVG 3
Rank #6 / 52
 61.9% -Trey
22
Facility 22
WV AVG 19.4
Rank #35 / 54
3
Facility 3
WV AVG 5.1
Rank #9 / 50
461
Facility 461
WV AVG 249
Rank #50 / 51
18.4
Facility 18.4
WV AVG 14.6
Rank #35 / 51
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Financial Assistance for
Assisted Living in West Virginia

Harmony at Martinsburg is located in Martinsburg, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

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Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Harmony at Martinsburg

Who is the owner of Harmony at Martinsburg?

Harmony at Martinsburg is legally operated by Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ).

Is Harmony at Martinsburg in a walkable area?

Harmony at Martinsburg has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Harmony at Martinsburg?

According to WV state health department records, Harmony at Martinsburg's license number is 507590.

What is the occupancy rate at Harmony at Martinsburg?

Harmony at Martinsburg's occupancy is 74%.

Are pets allowed at Harmony at Martinsburg?

Yes, Harmony at Martinsburg allows residents to bring their pets.

How many beds does Harmony at Martinsburg have?

Harmony at Martinsburg has 144 beds.

Has Harmony at Martinsburg had any deficiencies?

Harmony at Martinsburg has had 129 reported deficiencies since 2018 according to records from West Virginia Department of Health (OHFLAC).

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