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Harmony at Martinsburg
Assisted Living & Memory Care · Martinsburg, WV
Exterior view of Harmony at Martinsburg with landscaping Covered entrance of a senior living facility Private resident room with bed and seating area Common area with seating and a fireplace Interior study space with bookshelves and computers Courtyard area with benches and landscaped garden Cozy interior lounge area with decorative items Close-up of flowers in a garden area

Harmony at Martinsburg

Assisted Living & Memory Care · Martinsburg, WV
13857 Apple Harvest Dr, Martinsburg, WV 25403 View map Calculator: See prices in your area
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Overview of Harmony at Martinsburg

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Harmony at Martinsburg operates a 144-bed residential care community in Martinsburg, Berkeley County, West Virginia, combining assisted living and specialized memory care. Located at 13857 Apple Harvest Drive, the facility currently serves 106 residents (71 in assisted living, 35 in memory care) at 74% capacity.

The care model includes 24-hour staffing, on-site nursing, physical and occupational rehabilitation, and respite services. Dining emphasizes restaurant-style meals with flexible programming. Community features include a movie theater, bistro, library, game room, and grounds with walking paths. Housing spans studio units (310–447 square feet) to two-bedroom apartments (699–776 square feet), with pets permitted. Transportation to health appointments and structured activities round out programming.

State regulatory oversight spanning eight years reveals a facility with strong deficiency metrics relative to state peers yet documented operational challenges. Across 31 inspections from 2018–2025, Harmony recorded 129 total deficiencies; 48% better than West Virginia’s 249-deficiency average and ranking 24th among 74 state facilities. Deficiency density was particularly favorable: 4.2 per inspection (state average 14.6).

However, deficiency themes recurred across multiple surveys between 2023 and 2024, indicating systemic rather than isolated issues. Substantiated investigations in 2023 found failure to report major incidents to state regulators within required timeframes and inadequate housekeeping and maintenance (damaged carpets, missing fixtures, dirty sinks). Annual inspections documented persistent staffing gaps on night shift and within the Memory Care Unit, employee training deficiencies in Alzheimer’s and dementia care (required for memory care staff), incomplete resident medical documentation (missing tuberculosis screening, weight-change monitoring), and medication-order recordkeeping failures. Facilities cited for such deficiencies underwent follow-up visits that confirmed corrections; deficiencies did not disappear but reappeared in subsequent inspection cycles, suggesting either staff turnover, training sustainability challenges, or systemic implementation gaps.

Most recent complaint investigations (July 2025) were unsubstantiated with zero new deficiencies, and the February 2025 follow-up confirmed prior corrections.

No fines or license suspensions were documented in available reports.

Walk Score 20 (car-dependent); 3.7 miles from Martinsburg center; 2.5 miles to WVU Cancer Center–Martinsburg.

Harmony at Martinsburg fits residents seeking a larger assisted living or memory care environment with diverse amenities, though prospective residents should understand the facility’s pattern of recurrent compliance findings and inquire directly about ongoing improvements in staffing consistency and operational management.

(304) 596-0996
(304) 596-0996
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Bed community size
144-bed community Rank #5 / 78Bed count — State benchmarkedThis home is ranked 5th out of 78 homes in West Virginia. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 20 / 100 Rank #60 / 89Walk Score — State benchmarkedThis home is ranked 60th out of 89 homes in West Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
74%
Rank #52 / 73Occupancy rate — State benchmarkedThis home is ranked 52nd out of 73 homes in West Virginia. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 73. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the West Virginia average: 89.9%
Occupied beds
106 / 144
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeAssisted Living Residence
StatusActive
IssuanceMay 16, 2026
ExpirationMay 15, 2025 Expired
CountyBerkeley
License LevelAnnual
License Number507590

Ownership & Operating Entity

Harmony at Martinsburg is legally operated by Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ).

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Total beds
144 units

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Fax(304) 901-5824

Amenities & Lifestyle

Movie Theater
Bistro
Library
Game Room
Beautiful Grounds With A Walking Path
Specific ProgramsPhysical and Occupational Therapy, Transportation to health appointments, Engaging activities and events.

Dining & Nutrition

Food DescriptionRestaurant-style dining with a full calendar of social events.

Contact Harmony at Martinsburg

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Since 2018 · 8 years of data 129 deficiencies 31 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. West Virginia state average
Overall vs. WV average 3 Worse Metrics worse than West Virginia average:
• Total inspections (82% above)
• Health investigations (125% above)
• Life safety inspections (33% above) 3 Better Metrics better than West Virginia average:
• Total deficiencies (48% below)
• Deficiencies per year (48% below)
• Deficiencies per inspection (71% below)
Latest Inspection February 12, 2024

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 129249 This facility has 48% fewer total deficiencies than a typical West Virginia assisted living residence (129 vs. WV avg 249).↓ 48% better
Deficiencies per year Info Average deficiencies per year since 2018. 16.131.1 This facility has 48% fewer deficiencies per year than a typical West Virginia assisted living residence (16.1 vs. WV avg 31.1).↓ 48% better
Deficiencies per inspection Info Average deficiencies per inspection. 4.214.6 This facility has 71% fewer deficiencies per inspection than a typical West Virginia assisted living residence (4.2 vs. WV avg 14.6).↓ 71% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3117 This facility has 82% more total inspections than a typical West Virginia assisted living residence (31 vs. WV avg 17).↑ 82% worse
Health investigations Info On-site investigations focused on resident health and care quality. 2712 This facility has 125% more health investigations than a typical West Virginia assisted living residence (27 vs. WV avg 12).↑ 125% worse
Life safety inspections Info Inspections focused on building safety — fire prevention, emergency egress, and similar. 43 This facility has 33% more life safety inspections than a typical West Virginia assisted living residence (4 vs. WV avg 3).↑ 33% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on December 5, 2024, cited nine deficiencies including staff training, medication documentation, staffing levels, housekeeping, resident assessments, and care planning.
  • Multiple prior inspections documented repeated failures in adequate staffing, housekeeping and maintenance, medication management, and care planning, with substantiated complaints and unresolved deficiencies since 2021.
  • Complaint investigations from July 9, 2025, found two recent complaints unsubstantiated with no deficiencies cited during those investigations.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 310 / 314 / 326 - 447 / 459 - 688 / 699 - 776 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans for Harmony at Martinsburg

Harmony At Martinsburg 1 Bed
Harmony At Martinsburg Studio 447
Harmony At Martinsburg Studio 347
Harmony At Martinsburg Studio
Harmony At Martinsburg 2 Bed 1
Harmony At Martinsburg 2 Bed
Harmony At Martinsburg 1 Bed 3
Harmony At Martinsburg 1 Bed 2
Harmony At Martinsburg 1 Bed 1

Places of interest near Harmony at Martinsburg

Address 3.7 miles from city center Info Estimated distance in miles from Martinsburg's city center to Harmony at Martinsburg's address, calculated via Google Maps.

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Compare Assisted Living around Martinsburg

The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.

Harmony at Martinsburg
AL
MC
Martinsburg
144
Facility 144
WV AVG 82
Rank #5 / 78
Yes
20
Facility 20
WV AVG 37
Rank #60 / 89
Studio / 1 Bed / 2 Bed-
73.6%
Facility 73.6%
WV AVG 82.5%
Rank #52 / 70
A+
27
Facility 27
WV AVG 22.6
Rank #45 / 72
4
Facility 4
WV AVG 7.5
Rank #22 / 66
129
Facility 129
WV AVG 249
Rank #24 / 74
4.2
Facility 4.2
WV AVG 14.6
Rank #12 / 74
Celebration Villa of Martinsburg
AL
MC
RC
Martinsburg (I/Con Ventures Lc)
97
Facility 97
WV AVG 82
Rank #28 / 78
Yes
22
Facility 22
WV AVG 37
Rank #57 / 89
Studio / Deluxe Studio / Suite
2
Facility 2
WV AVG 3
Rank #6 / 47
61.9%
Facility 61.9%
WV AVG 82.5%
Rank #64 / 70
-
22
Facility 22
WV AVG 22.6
Rank #40 / 72
3
Facility 3
WV AVG 7.5
Rank #9 / 66
461
Facility 461
WV AVG 249
Rank #69 / 74
18.4
Facility 18.4
WV AVG 14.6
Rank #46 / 74
View all Nearby Homes

Financial Assistance for
Assisted Living in West Virginia

Harmony at Martinsburg is located in Martinsburg, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

Get Financial aid guidance

Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Harmony at Martinsburg

Who is the owner of Harmony at Martinsburg?

The legal owner and operator of Harmony at Martinsburg is Martinsburg Operations, Llc Tradename Harmony at Martinsburg (ALR/ALZ).

Is Harmony at Martinsburg in a walkable area?

Harmony at Martinsburg has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Harmony at Martinsburg?

According to WV state health department records, Harmony at Martinsburg's license number is 507590.

When does Harmony at Martinsburg's license expire?

According to WV state health department records, Harmony at Martinsburg's license expires on May 15, 2025.

What is the occupancy rate at Harmony at Martinsburg?

Harmony at Martinsburg's occupancy is 74%.

How many beds does Harmony at Martinsburg have?

Harmony at Martinsburg has 144 beds.

Are there photos of Harmony at Martinsburg?

Yes — there are 8 photos of Harmony at Martinsburg in the photo gallery on this page.

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