Serenity Board and Care
Assisted Living, Hospice Care, Residential Care & Respite Care · Santa Rosa, CA

Serenity Board and Care

Assisted Living, Hospice Care, Residential Care & Respite Care · Santa Rosa, CA

Overview of Serenity Board and Care

Operated by Joel Trinidad, Serenity Board and Care is a small assisted living home on Calistoga Road in Santa Rosa, California. Helen Trinidad serves as the administrator. The six-bed board-and-care home has been serving residents for 9 years. Currently, all 6 beds are occupied. Its smaller size creates a more personal setting with closer daily contact between residents and caregivers than many larger communities.

The community offers assisted living, hospice care, residential care, respite care, memory care, incontinence care, and medication management. It also provides a secure setting for residents living with memory loss, giving families a small-home option for memory care. Residents can enjoy a central fireplace, a piano in the shared living room, and both indoor and outdoor common areas. Complimentary transportation and on-site resident parking are available. Pets are welcome in the community.

The area has a Walk Score of 56, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities.

State inspections have mainly focused on isolated issues involving medication records, medication storage, and a caregiver background check delayed during the clearance process. These issues were addressed. Inspection records show no substantiated complaints beyond those isolated findings.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 6 Rank #1318 / 1645Bed count — State benchmarkedThis home is ranked 1318th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #706 / 1507Years in operation — State benchmarkedThis home is ranked 706th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
10 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #1180 / 2057Walk Score — State benchmarkedThis home is ranked 1180th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
56 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 1452Occupancy rate — State benchmarkedThis home is ranked 1st out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% This home is often near full
Higher than the California average: 72.8%
Occupied beds
6 / 6

About this community

License Details

Facility TypeResidential Care Elderly
IssuanceAugust 8, 2016
CountySonoma

Ownership & Operating Entity

Serenity Board and Care is legally operated by Trinidad, Joel, and administered by Helen Trinidad.

Contact Serenity Board and Care

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 1 Worse Metrics worse than California average:
• Citations per inspection (45% above)
1 At Avg Metrics at California average:
• Serious citations (Type A) (at CA avg)
2 Better Metrics better than California average:
• Total citations (58% below)
• Moderate citations (Type B) (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 512 This facility has 58% fewer total citations than a typical California assisted living residence (5 vs. CA avg 12).↓ 58% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 33 This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #898 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 898th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Info Average citations per inspection. 1.00.69 This facility has 45% more citations per inspection than a typical California assisted living residence (1 vs. CA avg 0.69).↑ 45% worse

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 516 This facility has had 69% fewer total inspections than the California average (5 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 69% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 013 This facility has had 100% fewer complaint visits than the California average (0 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 1387 Complaint visits — State benchmarked This home is ranked 1st out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has had 100% fewer other visits than the California average (0 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 110 This facility has had 90% fewer complaint investigations than the California average (1 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 90% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Serenity Board and Care

Address 3.8 miles from city center Info Estimated distance in miles from Santa Rosa's city center to Serenity Board and Care's address, calculated via Google Maps.

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Address

Compare Assisted Living around Santa Rosa

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Friends House
AL
IL
Santa Rosa
145
Facility 145
CA AVG 103
Rank #386 / 1,645
Yes
48
Facility 48
CA AVG 58
Rank #1,392 / 2,057
12
5
Facility 5
CA AVG 13
Rank #589 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
19
Facility 19
CA AVG 13
Rank #424 / 1,507
100.0%
Facility 100.0%
CA AVG 75.9%
Rank #1 / 1,452
-Front Porch Communities And Services1 Bed / 2 Bed
Brookdale Paulin Creek
AL
IL
MC
Santa Rosa
100
Facility 100
CA AVG 103
Rank #697 / 1,645
Yes
76
Facility 76
CA AVG 58
Rank #529 / 2,057
20
10
Facility 10
CA AVG 13
Rank #845 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
14
Facility 14
CA AVG 13
Rank #540 / 1,507
71.0%
Facility 71.0%
CA AVG 75.9%
Rank #904 / 1,452
-Blc Lodge At Paulin Inc Gp, Blc Lodge At Paulin LPStudio / 1 Bed / 2 Bed
Cogir of Sonoma
AL
IL
Sonoma
82
Facility 82
CA AVG 103
Rank #897 / 1,645
Yes
74
Facility 74
CA AVG 58
Rank #597 / 2,057
12
3
Facility 3
CA AVG 13
Rank #442 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
7
Facility 7
CA AVG 13
Rank #843 / 1,507
34.1%
Facility 34.1%
CA AVG 75.9%
Rank #1,425 / 1,452
A+Welltower Cogir Tenant And Cogir Management Usa1 Bed / 2 Bed
Serenity Board and Care
AL
HOS
RESC
RC
Santa Rosa
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
Yes
56
Facility 56
CA AVG 58
Rank #1,180 / 2,057
5
0
Facility 0
CA AVG 13
Rank #1 / 1,387
3
Facility 3
CA AVG 3
Rank #898 / 1,433
10
Facility 10
CA AVG 13
Rank #706 / 1,507
100.0%
Facility 100.0%
CA AVG 75.9%
Rank #1 / 1,452
-Joel Trinidad-
Silva Board and Care
AL
RESC
RC
Santa Rosa
6
Facility 6
CA AVG 103
Rank #1,318 / 1,645
Yes
72
Facility 72
CA AVG 58
Rank #673 / 2,057
7
0
Facility 0
CA AVG 13
Rank #1 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
28
Facility 28
CA AVG 13
Rank #156 / 1,507
100.0%
Facility 100.0%
CA AVG 75.9%
Rank #1 / 1,452
A+Joel TrinidadPrivate Rooms

Financial Assistance for
Assisted Living in California

Serenity Board and Care is located in Santa Rosa, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Serenity Board and Care

Who is the owner of Serenity Board and Care?

Serenity Board and Care is legally operated by Trinidad, Joel, and administered by Helen Trinidad.

Is Serenity Board and Care in a walkable area?

Serenity Board and Care has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Serenity Board and Care?

Serenity Board and Care's occupancy is 100%.

How long has Serenity Board and Care been in business?

Serenity Board and Care has been operating for approximately 10 years, based on available licensing and registration records.

Are pets allowed at Serenity Board and Care?

Yes, Serenity Board and Care allows residents to bring their pets.

Who is the administrator of Serenity Board and Care?

Helen Trinidad is the administrator of Serenity Board and Care.

How many beds does Serenity Board and Care have?

Serenity Board and Care has 6 beds.

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