Serenity Board and Care

Overview of Serenity Board and Care

Operated by Joel Trinidad, Serenity Board and Care is a small assisted living home on Calistoga Road in Santa Rosa, California. Helen Trinidad serves as the administrator. The six-bed board-and-care home has been serving residents for 9 years. Currently, all 6 beds are occupied. Its smaller size creates a more personal setting with closer daily contact between residents and caregivers than many larger communities.

The community offers assisted living, hospice care, residential care, respite care, memory care, incontinence care, and medication management. It also provides a secure setting for residents living with memory loss, giving families a small-home option for memory care. Residents can enjoy a central fireplace, a piano in the shared living room, and both indoor and outdoor common areas. Complimentary transportation and on-site resident parking are available. Pets are welcome in the community.

The area has a Walk Score of 56, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities.

State inspections have mainly focused on isolated issues involving medication records, medication storage, and a caregiver background check delayed during the clearance process. These issues were addressed. Inspection records show no substantiated complaints beyond those isolated findings.

Facility Direct Line (707) 537-1933

6-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

9 years in operation

An established community with some operational experience and growing routines.

Walk Score: 56 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

100%

Higher than the California average: 72.8%

Occupied beds

6 / 6

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceAugust 8, 2016

CountySonoma

Serenity Board and Care is legally operated by Trinidad, Joel, and administered by Helen Trinidad.

Since 2021 · 5 years of data 5 citations 5 total visits 0 complaint visits 5 official inspections 1 complaint investigation

Inspection Score

5 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	5	10	This facility has 50% fewer total citations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	3	This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Average citations per inspection.	1	3.3	This facility has 70% fewer citations per inspection than a typical California assisted living residence (1 vs. CA avg 3.3).↓ 70% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	5	16	This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1386 Complaint visits — State benchmarked This home is ranked 1st out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 29, 2025 inspection found three deficiencies including rodent droppings and unsecured medications, but the medication locking issue was corrected on site with plans to fix structural problems.
The August 1, 2024 inspection cited an immediate jeopardy-level deficiency for allowing a resident without completed fingerprint clearance to live in the facility due to DOJ delays.
The facility had isolated medication documentation and storage lapses in 2023 and 2025, with no substantiated complaints and no deficiencies cited in 2021 and 2022 inspections.

Show Inspection Reports

What does this home offer?

Pets Allowed

3.8 miles from city center Estimated distance in miles from Santa Rosa's city center to Serenity Board and Care's address, calculated via Google Maps.

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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Spring Lake Village	AL NH IL MC	Santa Rosa (Melita)	679 Facility 679 CA AVG 104 Rank #8 / 1644	Yes	13 Facility 13 CA AVG 57 Rank #1921 / 2087	88 Facility 88 CA AVG 81 Rank #513 / 1400	5	6 Facility 6 CA AVG 13 Rank #651 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	39 Facility 39 CA AVG 13 Rank #45 / 1497	0	A+	Front Porch Communities And Services	1 Bed / 2 Bed
Friends House	AL IL	Santa Rosa	145 Facility 145 CA AVG 104 Rank #387 / 1644	Yes	48 Facility 48 CA AVG 57 Rank #1390 / 2087	82 Facility 82 CA AVG 81 Rank #793 / 1400	5	5 Facility 5 CA AVG 13 Rank #589 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	19 Facility 19 CA AVG 13 Rank #401 / 1497	100.0%	-	Front Porch Communities And Services	1 Bed / 2 Bed
Brookdale at Home Santa Rosa	AL HC RC	Santa Rosa	100 Facility 100 CA AVG 104 Rank #697 / 1644	Yes	74 Facility 74 CA AVG 57 Rank #597 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1400	5	10 Facility 10 CA AVG 13 Rank #845 / 1386	1 Facility 1 CA AVG 3 Rank #413 / 1159	14 Facility 14 CA AVG 13 Rank #514 / 1497	71.0%	-	Blc Lodge At Paulin Inc Gp, Blc Lodge At Paulin LP	Private Rooms / Semi-Private Rooms
Cogir of Sonoma	AL IL	Sonoma (Oregon Street)	82 Facility 82 CA AVG 104 Rank #896 / 1644	Yes	74 Facility 74 CA AVG 57 Rank #597 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1400	5	3 Facility 3 CA AVG 13 Rank #442 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	7 Facility 7 CA AVG 13 Rank #815 / 1497	34.1%	A+	Welltower Cogir Tenant And Cogir Management Usa	1 Bed / 2 Bed
Serenity Board and Care	AL HOS RESC RC	Santa Rosa	6 Facility 6 CA AVG 104 Rank #1317 / 1644	Yes	56 Facility 56 CA AVG 57 Rank #1178 / 2087	86 Facility 86 CA AVG 81 Rank #631 / 1400	5	0 Facility 0 CA AVG 13 Rank #1 / 1386	3 Facility 3 CA AVG 3 Rank #753 / 1159	9 Facility 9 CA AVG 13 Rank #710 / 1497	100.0%	-	Joel Trinidad	-

View all Nearby Homes

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Serenity Board and Care?

Serenity Board and Care is legally operated by Trinidad, Joel, and administered by Helen Trinidad.

Is Serenity Board and Care in a walkable area?

Serenity Board and Care has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Serenity Board and Care?

Serenity Board and Care's occupancy is 100%.

How long has Serenity Board and Care been in business?

Serenity Board and Care has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at Serenity Board and Care?

Yes, Serenity Board and Care allows residents to bring their pets.

Who is the administrator of Serenity Board and Care?

Helen Trinidad is the administrator of Serenity Board and Care.

How many beds does Serenity Board and Care have?

Serenity Board and Care has 6 beds.

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