Faith Hospice

Overview of Faith Hospice

Faith Hospice of Arizona, formerly Sacred Heart Hospice in Phoenix, Arizona, has provided specialized support to individuals facing life-limiting illnesses since its founding in 2006. Their mission is to help patients with severe conditions live life fully, addressing their physical needs and spiritual, social, and emotional well-being. The hospice employs a dedicated interdisciplinary team comprising physicians, skilled nurses, certified nursing assistants, chaplains, social workers, and volunteers. This collaborative approach ensures patients and their families receive comprehensive care tailored to their unique needs, fostering an atmosphere of respect and compassion.
Faith Hospice is committed to enabling patients to remain in the comfort of their homes whenever possible, with services extending to those in long-term care facilities as well. They excel in pain management and symptom control, allowing patients to maximize their remaining time. The hospice’s support is available around the clock, with a 24/7 hospice team. Their services include delivering medications and medical equipment to patients’ doors, providing caregiver education, offering specialized programs for facility residents, bereavement services, volunteer companionship, respite care for families, and short-term in-patient care for crisis management. Faith Hospice’s dedication to accessible, high-quality hospice care, regardless of age, diagnosis, or ability to pay, underscores its unwavering commitment to walking together with those it serves, providing support with utmost compassion and respect.

(616) 235-5113

19 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 35 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeHospice Service Agency

StatusActive

IssuanceJuly 14, 2006

ExpirationApril 30, 2026

License NumberHSPC8279

CMS Certification Number31588

QualificationHealth Care

AccreditationsMedicare certified, accredited by the Joint Commission

Faith Hospice is legally operated by Faith Hospice, and administrated by Leslie Cooper.

Staffing

Key information about the people who lead and staff this community.

ContactMs. April Bolles, CEO

Accept Medicare

24-Hour Staffing

Specific ProgramsOur Care, Hospice Eligibility

Volunteer ProgramsYes

Operating Hours24/7

Since 2024 · 2 years of data 1 deficiency 1 complaint 1 inspection

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Arizona state average

Overall vs. AZ average

Latest Inspection May 13, 2024 Complaint 6 deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	1	9	This facility has 89% fewer total deficiencies than a typical Arizona nursing home (1 vs. AZ avg 9).↓ 89% better
Deficiencies per year Average deficiencies per year since 2024.	0.5	4.5	This facility has 89% fewer deficiencies per year than a typical Arizona nursing home (0.5 vs. AZ avg 4.5).↓ 89% better
Deficiencies per inspection Average deficiencies per inspection.	1	1.8	This facility has 44% fewer deficiencies per inspection than a typical Arizona nursing home (1 vs. AZ avg 1.8).↓ 44% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	1	5	This facility has 80% fewer total inspections than a typical Arizona nursing home (1 vs. AZ avg 5).↓ 80% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	6	This facility has 83% fewer total complaints than a typical Arizona nursing home (1 vs. AZ avg 6).↓ 83% better
Complaints per year Average complaints per year since 2024.	0.5	3	This facility has 83% fewer complaints per year than a typical Arizona nursing home (0.5 vs. AZ avg 3).↓ 83% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on May 13, 2024, identified deficiencies related to admission assessments, care plan authentication, and medical record orders. Earlier inspections showed a generally mixed pattern with similar issues in documentation and care planning. Inspectors cited primarily administrative and medical record-keeping deficiencies without enforcement actions or fines listed in the available reports. Complaint investigations were part of the most recent survey, but no substantiated complaints involving harm or enforcement were noted. The facility’s inspection history suggests ongoing challenges with documentation processes, with no clear trend of improvement or worsening over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

4.9 miles from city center Estimated distance in miles from Phoenix's city center to Faith Hospice's address, calculated via Google Maps. — 3.54 miles to nearest hospital (Phoenix Children's Hospital Thomas Campus - Pulmonology)

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What neighborhood is Faith Hospice in?

Faith Hospice is in the Phoenix Gateway neighborhood of Phoenix.

Is Faith Hospice in a walkable area?

Faith Hospice has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Faith Hospice?

According to AZ state health department records, Faith Hospice's license number is HSPC8279.

When does Faith Hospice's license expire?

According to AZ state health department records, Faith Hospice's license expires on April 30, 2026.

Who is the administrator of Faith Hospice?

Leslie Cooper is the administrator of Faith Hospice.

What is the phone number of Faith Hospice?

(616) 235-5113 will put you in contact with the team at Faith Hospice.

Is Faith Hospice Medicare or Medicaid certified?

Yes — Faith Hospice is a CMS-certified provider of Medicare and Medicaid.