The Citadel Senior Living Community
Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ
The Citadel Senior Living Community
Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ
Overview of The Citadel Senior Living Community
The Citadel Senior Living Community in Mesa, Arizona offers senior living near me with a warm and supportive environment where they can thrive. With no buy-in fees and convenient month-to-month leases, The Citadel provides flexibility and peace of mind.
The Citadel offers both independent living and assisted living options. Independent living residents enjoy the freedom of their own apartment without the worry of maintenance or chores. Housekeeping, meal service, and transportation are available for those who desire them. For those who need a helping hand with daily activities, The Citadel’s Assisted Living program provides personalized care plans. A dedicated staff is available 24/7 to ensure residents’ safety and well-being. The Citadel prioritizes resident wellness and offers a variety of amenities to keep residents active and engaged. Take a dip in the heated pool, relax in the jacuzzi, or challenge friends to a game of billiards. A fitness room, library, and beauty salon are also available for resident use.
The Citadel understands the importance of social connection. A full calendar of activities offers something for everyone, from ice cream socials and arts and crafts classes to lectures and live entertainment. Regular outings and excursions provide opportunities to explore the Mesa area.
150-bed community
A larger shared setting that may offer more common spaces and organized community services.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusActive
IssuanceMarch 15, 2022
ExpirationMarch 14, 2027
License NumberAL12140C
QualificationHealth Care
The Citadel Senior Living Community is administered by Karina Villacorta.
OwnerBlackbird Senior Living, Inc
Profit StatusFor-profit
Staffing
Key information about the people who lead and staff this community.
ContactCory Williams (per state records, record updated May 2026)
No Alzheimer's certification
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. AZ average
2 Worse
Metrics worse than Arizona average:
• Enforcement actions (678% above)
• Total complaints (200% above) 0 Better No metrics in this bucket.
• Enforcement actions (678% above)
• Total complaints (200% above) 0 Better No metrics in this bucket.
Latest Inspection
November 4, 2025
Modification
No deficiencies
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 7 | 0.9 | This facility has 678% more enforcement actions than a typical Arizona assisted living residence (7 vs. AZ avg 0.9).↑ 678% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 30 | 5 | This facility has had 500% more total inspections than the Arizona average (30 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 500% more |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 18 | 6 | This facility has 200% more total complaints than a typical Arizona assisted living residence (18 vs. AZ avg 6).↑ 200% worse Rank #467 / 479 Total complaints — State benchmarked This home is ranked 467th out of 479 homes in Arizona for Complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 479 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 15, 2023 inspection found five deficiencies including missing TB documentation, incomplete resident medical records, and improper hot water temperatures, resulting in a $2,000 fine.
- Multiple complaint investigations in August 2023 led to sixteen violations and enforcement actions requiring corrective measures on staffing ratios, personnel audits, and quality assurance programs.
- Most recent inspection on October 24, 2025 resulted in a $1,250 fine that was paid in full, resolving the enforcement action.
What does this home offer?
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near The Citadel Senior Living Community
6.4 miles from city center
Estimated distance in miles from Mesa's city center to The Citadel Senior Living Community's address, calculated via Google Maps.
Calculate Travel Distance to The Citadel Senior Living Community
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Compare Assisted Living around Mesa
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| The Citadel Senior Living Community | AL IL MC RC | Mesa | 150 | No | 26 | - | 4 | A+ | Karina Villacorta | 30 | 18
Facility
18
AZ AVG
6
Rank
#467 / 479 |
| Brookdale Springs Mesa | AL IL MC NH SNF | Mesa (East Broadway Road) | 103 | Yes | 31 | 1 Bed / 2 Bed | 24 | - | Kenneth Green | 8 | 4
Facility
4
AZ AVG
6
Rank
#340 / 479 |
| Fellowship Square-Mesa | AL IL MC | Mesa (East Main Street) | 59 | No | 56 | 1 Bed / 2 Bed | 46 | A+ | Jon S Williams | 2 | 1
Facility
1
AZ AVG
6
Rank
#173 / 479 |
| Red Mountain Reflections | AL MC | Mesa | 10 | No | 8 | Private Rooms | 30 | C+ | Anthony Zerilli | 2 | 1
Facility
1
AZ AVG
6
Rank
#173 / 479 |
| PureHearts Assisted Living | AL | Mesa (Superstition Springs) | 10 | No | 44 | Private Rooms | 3 | - | Regina A Koomson | 1 | 0
Facility
0
AZ AVG
6
Rank
#1 / 479 |
Financial Assistance for
Assisted Living in Arizona
The Citadel Senior Living Community is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Frequently Asked Questions about The Citadel Senior Living Community
Who is the owner of The Citadel Senior Living Community?
The Citadel Senior Living Community is legally operated by Blackbird Senior Living, Inc, and administered by Karina Villacorta.
Is The Citadel Senior Living Community in a walkable area?
The Citadel Senior Living Community has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Citadel Senior Living Community?
According to AZ state health department records, The Citadel Senior Living Community's license number is AL12140C.
When does The Citadel Senior Living Community's license expire?
According to AZ state health department records, The Citadel Senior Living Community's license expires on March 14, 2027.
Does The Citadel Senior Living Community operate as a for-profit or non-profit?
The Citadel Senior Living Community is registered as a for-profit in AZ.
Who is the administrator of The Citadel Senior Living Community?
Karina Villacorta is the administrator of The Citadel Senior Living Community.
How many beds does The Citadel Senior Living Community have?
The Citadel Senior Living Community has 150 beds.
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