The Citadel Senior Living Community

Overview of The Citadel Senior Living Community

The Citadel Senior Living Community in Mesa, Arizona offers senior living near me with a warm and supportive environment where they can thrive. With no buy-in fees and convenient month-to-month leases, The Citadel provides flexibility and peace of mind.

The Citadel offers both independent living and assisted living options. Independent living residents enjoy the freedom of their own apartment without the worry of maintenance or chores. Housekeeping, meal service, and transportation are available for those who desire them. For those who need a helping hand with daily activities, The Citadel’s Assisted Living program provides personalized care plans. A dedicated staff is available 24/7 to ensure residents’ safety and well-being. The Citadel prioritizes resident wellness and offers a variety of amenities to keep residents active and engaged. Take a dip in the heated pool, relax in the jacuzzi, or challenge friends to a game of billiards. A fitness room, library, and beauty salon are also available for resident use.

The Citadel understands the importance of social connection. A full calendar of activities offers something for everyone, from ice cream socials and arts and crafts classes to lectures and live entertainment. Regular outings and excursions provide opportunities to explore the Mesa area.

(480) 832-7600

150-bed community

A larger shared setting that may offer more common spaces and organized community services.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 26 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Services

Directed Care Services (capacity: 36)

Personal Care Services (capacity: 114)

Supervisory Care Services

About this community

Facility TypeAssisted Living Center

StatusActive

IssuanceMarch 15, 2022

ExpirationMarch 14, 2026

License NumberAL12140C

QualificationHealth Care

The Citadel Senior Living Community is administrated by Karina Villacorta.

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

ContactCory Williams

No Alzheimer's certification

What does this home offer?

Building Type: 3-story

Transportation Services

Fitness and Recreation

Types of Care at The Citadel Senior Living Community

Assisted Living

Since 2023 · 3 years of data 5 deficiencies 18 complaints 20 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average

Overall vs. AZ average

Latest Inspection November 4, 2025 Modification No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	5	9	This facility has 44% fewer total deficiencies than a typical Arizona assisted living residence (5 vs. AZ avg 9). Click this badge to view the full Arizona ranking.↓ 44% better
Deficiencies per year Average deficiencies per year since 2023.	1.7	3	This facility has 43% fewer deficiencies per year than a typical Arizona assisted living residence (1.7 vs. AZ avg 3). Click this badge to view the full Arizona ranking.↓ 43% better
Deficiencies per inspection Average deficiencies per inspection.	0.3	1.8	This facility has 83% fewer deficiencies per inspection than a typical Arizona assisted living residence (0.3 vs. AZ avg 1.8). Click this badge to view the full Arizona ranking.↓ 83% better

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	20	5	This facility has 300% more total inspections than a typical Arizona assisted living residence (20 vs. AZ avg 5). Click this badge to view the full Arizona ranking.↑ 300% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	18	6	This facility has 200% more total complaints than a typical Arizona assisted living residence (18 vs. AZ avg 6). Click this badge to view the full Arizona ranking.↑ 200% worse
Complaints per year Average complaints per year since 2023.	6	2	This facility has 200% more complaints per year than a typical Arizona assisted living residence (6 vs. AZ avg 2). Click this badge to view the full Arizona ranking.↑ 200% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 24, 2025, included deficiencies that resulted in a $1,250 fine, which has been paid. Earlier inspections showed a pattern of enforcement actions with fines ranging from $250 to $5,250 and multiple documented violations, particularly related to staffing ratios, personnel audits, quality assurance programs, and record-keeping issues such as incomplete medical and personnel documentation. Complaint investigations in 2023 led to numerous citations and a settlement agreement addressing these concerns. No license suspensions or immediate jeopardy findings were listed in the available reports. The facility’s inspection history indicates ongoing challenges with compliance, though fines have been resolved through payment and corrective actions.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

7.4 miles from city center Estimated distance in miles from Mesa's city center to The Citadel Senior Living Community's address, calculated via Google Maps.

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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The Citadel Senior Living Community	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Mesa	150	No	26	-	4	A+	Karina Villacorta	20	18	5	0.3
Fellowship Square-Mesa	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Mesa (East Main Street)	59	No	56	-	46	A+	Jon S Williams	1	1	1	1.0
Windsong Care	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Mesa (Summer Place Trails)	10	No	48	-	12	-	Ana Mccann	1	-	2	2.0
Class Act Assisted Living	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Mesa (Northgrove)	-	No	29	-	-	-	-	-	-	-	-
Visions Assisted Living	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Mesa (South Higley Road)	-	No	28	-	8	A+	-	-	-	-	-

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Is The Citadel Senior Living Community in a walkable area?

The Citadel Senior Living Community has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Citadel Senior Living Community?

According to AZ state health department records, The Citadel Senior Living Community's license number is AL12140C.

When does The Citadel Senior Living Community's license expire?

According to AZ state health department records, The Citadel Senior Living Community's license expires on March 14, 2026.

Does The Citadel Senior Living Community operate as a for-profit or non-profit?

The Citadel Senior Living Community is registered as a for-profit in AZ.

Who is the administrator of The Citadel Senior Living Community?

Karina Villacorta is the administrator of The Citadel Senior Living Community.

How many beds does The Citadel Senior Living Community have?

The Citadel Senior Living Community has 150 beds.

What is the address of The Citadel Senior Living Community?

The Citadel Senior Living Community is located at 520 S Higley Rd, Mesa, AZ 85206, United States.