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The Citadel Senior Living Community
Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ
Exterior view of a senior living facility entrance Facility vehicle parked in the outdoor area Swimming pool surrounded by residential units Bright common area with large windows and seating

The Citadel Senior Living Community

Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ
520 S Higley Rd, Mesa, AZ 85206 View map Calculator: See prices in your area
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Overview of The Citadel Senior Living Community

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The Citadel Senior Living Community in Mesa, Arizona offers senior living near me with a warm and supportive environment where they can thrive. With no buy-in fees and convenient month-to-month leases, The Citadel provides flexibility and peace of mind.

The Citadel offers both independent living and assisted living options.  Independent living residents enjoy the freedom of their own apartment without the worry of maintenance or chores. Housekeeping, meal service, and transportation are available for those who desire them. For those who need a helping hand with daily activities, The Citadel’s Assisted Living program provides personalized care plans.  A dedicated staff is available 24/7 to ensure residents’ safety and well-being. The Citadel prioritizes resident wellness and offers a variety of amenities to keep residents active and engaged.  Take a dip in the heated pool, relax in the jacuzzi, or challenge friends to a game of billiards.  A fitness room, library, and beauty salon are also available for resident use.

The Citadel understands the importance of social connection.  A full calendar of activities offers something for everyone, from ice cream socials and arts and crafts classes to lectures and live entertainment.  Regular outings and excursions provide opportunities to explore the Mesa area.

Facility Direct Line (480) 832-7600
Facility Direct Line (480) 832-7600
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 150 Rank #30 / 487Bed count — State benchmarkedThis home is ranked 30th out of 487 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #60 / 529Years in operation — State benchmarkedThis home is ranked 60th out of 529 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
25 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #495 / 740Walk Score — State benchmarkedThis home is ranked 495th out of 740 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceMarch 15, 2022
ExpirationMarch 14, 2027
License NumberAL12140C
QualificationHealth Care

Ownership & Operating Entity

The Citadel Senior Living Community is administered by Karina Villacorta.

OwnerBlackbird Senior Living, Inc
Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCory Williams (per state records, record updated Jul 2026)

Contact The Citadel Senior Living Community

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (445% above)
• Enforcement actions (678% above)
• Total complaints (200% above)
• Complaints per year (200% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (29% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6011 This facility has 445% more total deficiencies than a typical Arizona assisted living residence (60 vs. AZ avg 11).↑ 445% worse Rank #480 / 486 Total deficiencies — State benchmarked This home is ranked 480th out of 486 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.55 This facility has 29% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.8 vs. AZ avg 2.55).↓ 29% better Rank #246 / 486 Deficiencies per inspection — State benchmarked This home is ranked 246th out of 486 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 70.9 This facility has 678% more enforcement actions than a typical Arizona assisted living residence (7 vs. AZ avg 0.9).↑ 678% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 345 This facility has had 580% more total inspections than the Arizona average (34 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 580% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 186 This facility has 200% more total complaints than a typical Arizona assisted living residence (18 vs. AZ avg 6).↑ 200% worse Rank #477 / 489 Total complaints — State benchmarked This home is ranked 477th out of 489 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 489 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 62 This facility has 200% more complaints per year than a typical Arizona assisted living residence (6 vs. AZ avg 2).↑ 200% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Citadel Senior Living Community

Address 6.4 miles from city center Info Estimated distance in miles from Mesa's city center to The Citadel Senior Living Community's address, calculated via Google Maps.

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Compare Assisted Living around Mesa

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC( (Continuing Care Retirement Communities (CCRC)):
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Citadel Senior Living Community
AL
IL
MC
RC
Mesa
150
Facility 150
AZ AVG 49
Rank #30 / 487
Yes
26
Facility 26
AZ AVG 38
Rank #495 / 740
-
25
Facility 25
AZ AVG 12
Rank #60 / 529
A+Karina Villacorta34
18
Facility 18
AZ AVG 6
Rank #477 / 489
60
Facility 60
AZ AVG 9
Rank #480 / 486
1.8
Facility 1.8
AZ AVG 1.8
Rank #246 / 486
Grand Court of Mesa
AL
IL
MC
RC
Mesa (Hohokam Highlands)
140
Facility 140
AZ AVG 49
Rank #40 / 487
Yes
63
Facility 63
AZ AVG 38
Rank #112 / 740
Private, 1 Bed / 2 Bed Rooms
41
Facility 41
AZ AVG 12
Rank #14 / 529
A+Cheyenne Hull13
11
Facility 11
AZ AVG 6
Rank #452 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486
Brookdale North Mesa
AL
MC
Mesa
103
Facility 103
AZ AVG 49
Rank #103 / 487
Yes
64
Facility 64
AZ AVG 38
Rank #102 / 740
Studio / 1 Bed
24
Facility 24
AZ AVG 12
Rank #65 / 529
-Dylan Morris8
4
Facility 4
AZ AVG 6
Rank #354 / 489
4
Facility 4
AZ AVG 9
Rank #177 / 486
0.5
Facility 0.5
AZ AVG 1.8
Rank #111 / 486
Brookdale East Arbor
AL
Mesa
72
Facility 72
AZ AVG 49
Rank #144 / 487
Yes
40
Facility 40
AZ AVG 38
Rank #341 / 740
Suite
30
Facility 30
AZ AVG 12
Rank #32 / 529
A+Samantha E Branson5
2
Facility 2
AZ AVG 6
Rank #273 / 489
6
Facility 6
AZ AVG 9
Rank #224 / 486
1.2
Facility 1.2
AZ AVG 1.8
Rank #202 / 486
Fellowship Square-Mesa
AL
CCRC(
IL
MC
Mesa
59
Facility 59
AZ AVG 49
Rank #164 / 487
No
56
Facility 56
AZ AVG 38
Rank #180 / 740
1 Bed / 2 Bed
46
Facility 46
AZ AVG 12
Rank #8 / 529
A+Jon S Williams4
1
Facility 1
AZ AVG 6
Rank #182 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486

Rank badges are statewide: each community is ranked against every AZ community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Arizona

The Citadel Senior Living Community is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about The Citadel Senior Living Community

Who is the owner of The Citadel Senior Living Community?

The Citadel Senior Living Community is legally operated by Blackbird Senior Living, Inc, and administered by Karina Villacorta.

Is The Citadel Senior Living Community in a walkable area?

The Citadel Senior Living Community has a walk score of 26. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Citadel Senior Living Community?

According to AZ state health department records, The Citadel Senior Living Community's license number is AL12140C.

When does The Citadel Senior Living Community's license expire?

According to AZ state health department records, The Citadel Senior Living Community's license expires on March 14, 2027.

How long has The Citadel Senior Living Community been in business?

The Citadel Senior Living Community has been operating for approximately 25 years, based on available licensing and registration records.

Are pets allowed at The Citadel Senior Living Community?

Yes, The Citadel Senior Living Community allows residents to bring their pets.

Does The Citadel Senior Living Community operate as a for-profit or non-profit?

The Citadel Senior Living Community is registered as a for-profit in AZ.

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