The Citadel Senior Living Community
Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ

The Citadel Senior Living Community

Assisted Living, Independent Living, Memory Care & Respite Care · Mesa, AZ

Overview of The Citadel Senior Living Community

The Citadel Senior Living Community in Mesa, Arizona offers senior living near me with a warm and supportive environment where they can thrive. With no buy-in fees and convenient month-to-month leases, The Citadel provides flexibility and peace of mind.

The Citadel offers both independent living and assisted living options.  Independent living residents enjoy the freedom of their own apartment without the worry of maintenance or chores. Housekeeping, meal service, and transportation are available for those who desire them. For those who need a helping hand with daily activities, The Citadel’s Assisted Living program provides personalized care plans.  A dedicated staff is available 24/7 to ensure residents’ safety and well-being. The Citadel prioritizes resident wellness and offers a variety of amenities to keep residents active and engaged.  Take a dip in the heated pool, relax in the jacuzzi, or challenge friends to a game of billiards.  A fitness room, library, and beauty salon are also available for resident use.

The Citadel understands the importance of social connection.  A full calendar of activities offers something for everyone, from ice cream socials and arts and crafts classes to lectures and live entertainment.  Regular outings and excursions provide opportunities to explore the Mesa area.

Bed community size
150-bed community Rank #39 / 522Bed count — State benchmarkedThis home is ranked 39th out of 522 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
25 years in operation Rank #384 / 533Years in operation — State benchmarkedThis home is ranked 384th out of 533 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 26 / 100 Rank #529 / 818Walk Score — State benchmarkedThis home is ranked 529th out of 818 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceMarch 15, 2022
ExpirationMarch 14, 2027
License NumberAL12140C
QualificationHealth Care

Ownership & Operating Entity

The Citadel Senior Living Community is administered by Karina Villacorta.

OwnerBlackbird Senior Living, Inc
Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCory Williams (per state records, record updated Jul 2026)

Memory & Specialized Care

1 service
No Alzheimer's certification

Contact The Citadel Senior Living Community

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

19 points below the Arizona average for assisted living residences (82/100)

Inspection score: 63 out of 100. Letter grade D. 19 points below the Arizona average for assisted living residences (82/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (600% above)
• Deficiencies per inspection (17% above)
• Enforcement actions (678% above)
• Total complaints (200% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 639 This facility has 600% more total deficiencies than a typical Arizona assisted living residence (63 vs. AZ avg 9).↑ 600% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.11.8 This facility has 17% more deficiencies per inspection than a typical Arizona assisted living residence (2.1 vs. AZ avg 1.8).↑ 17% worse
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 70.9 This facility has 678% more enforcement actions than a typical Arizona assisted living residence (7 vs. AZ avg 0.9).↑ 678% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 305 This facility has had 500% more total inspections than the Arizona average (30 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 500% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 186 This facility has 200% more total complaints than a typical Arizona assisted living residence (18 vs. AZ avg 6).↑ 200% worse Rank #470 / 482 Total complaints — State benchmarked This home is ranked 470th out of 482 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 482 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: 3-story

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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Citadel Senior Living Community

Address 6.4 miles from city center Info Estimated distance in miles from Mesa's city center to The Citadel Senior Living Community's address, calculated via Google Maps.

Calculate Travel Distance to The Citadel Senior Living Community

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Address

Compare Assisted Living around Mesa

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The Citadel Senior Living Community
AL
IL
MC
RC
Mesa
150
Facility 150
AZ AVG 54
Rank #39 / 522
Yes
26
Facility 26
AZ AVG 37
Rank #529 / 818
-
25
Facility 25
AZ AVG 11
Rank #384 / 533
A+Karina Villacorta6330632.1
Brookdale North Mesa
AL
MC
Mesa (East Brown Road)
103
Facility 103
AZ AVG 54
Rank #124 / 522
Yes
64
Facility 64
AZ AVG 37
Rank #106 / 818
Studio / 1 Bed
24
Facility 24
AZ AVG 11
Rank #56 / 533
-Dylan Morris816183.0
Brookdale East Arbor
AL
Mesa (East Arbor Avenue)
72
Facility 72
AZ AVG 54
Rank #170 / 522
Yes
40
Facility 40
AZ AVG 37
Rank #361 / 818
Suite
30
Facility 30
AZ AVG 11
Rank #38 / 533
A+Samantha E Branson99561.2
Fellowship Square-Mesa
AL
IL
MC
Mesa (East Main Street)
59
Facility 59
AZ AVG 54
Rank #195 / 522
No
56
Facility 56
AZ AVG 37
Rank #189 / 818
1 Bed / 2 Bed
46
Facility 46
AZ AVG 11
Rank #8 / 533
A+Jon S Williams-2--
Windsong Care
AL
HOS
Mesa (Summer Place Trails)
10
Facility 10
AZ AVG 54
Rank #238 / 522
No
48
Facility 48
AZ AVG 37
Rank #278 / 818
Private / Semi-Private
12
Facility 12
AZ AVG 11
Rank #171 / 533
-Ana Mccann-221.0

Financial Assistance for
Assisted Living in Arizona

The Citadel Senior Living Community is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about The Citadel Senior Living Community

Who is the owner of The Citadel Senior Living Community?

The Citadel Senior Living Community is legally operated by Blackbird Senior Living, Inc, and administered by Karina Villacorta.

Is The Citadel Senior Living Community in a walkable area?

The Citadel Senior Living Community has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Citadel Senior Living Community?

According to AZ state health department records, The Citadel Senior Living Community's license number is AL12140C.

When does The Citadel Senior Living Community's license expire?

According to AZ state health department records, The Citadel Senior Living Community's license expires on March 14, 2027.

How long has The Citadel Senior Living Community been in business?

The Citadel Senior Living Community has been operating for approximately 25 years, based on available licensing and registration records.

Are pets allowed at The Citadel Senior Living Community?

Yes, The Citadel Senior Living Community allows residents to bring their pets.

Does The Citadel Senior Living Community operate as a for-profit or non-profit?

The Citadel Senior Living Community is registered as a for-profit in AZ.

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