The Vero at Chesapeake
Assisted Living & Memory Care · Chesapeake, VA

The Vero at Chesapeake

Assisted Living & Memory Care · Chesapeake, VA

Overview of The Vero at Chesapeake

Located in the historic setting of Cedar Road, Chesapeake, VA, The Vero at Chesapeake is an idyllic senior living community providing assisted living and memory care. Spend your golden years within the carefully designed and sophisticated studio, one-bedroom, and two-bedroom residences of The Vero at Chesapeake. Receive the utmost care and attention for your every need and aspiration with a dedicated and highly skilled team.

With its signature programs, the community goes above and beyond to ensure seniors keep their dignity and flourish in their golden years. Have the finest dining experience with delightful and nutritious meals that satisfy dietary needs and preferences. The Vero at Chesapeake is a good place for seniors to enjoy a wonderful retirement with its scenic spaces and stunning amenities.

Bed community size
138-bed community Rank #58 / 371Bed count — State benchmarkedThis home is ranked 58th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 49 / 100 Rank #180 / 449Walk Score — State benchmarkedThis home is ranked 180th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: D+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
82%
Rank #104 / 314Occupancy rate — State benchmarkedThis home is ranked 104th out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Virginia average: 85.7%
Occupied beds
113 / 138
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationNovember 11, 2025 Expired
QualificationResidential and Assisted Living Care | Non-Ambulatory

Ownership & Operating Entity

The Vero at Chesapeake is administered by Steven Wilson.

Contact The Vero at Chesapeake

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2023 · 3 years of data 43 deficiencies 7 complaints 17 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (34% above)
• Deficiencies per year (34% above)
• Deficiencies per inspection (9% above)
• Total inspections (21% above)
• Inspections with violations (44% above)
• Inspection violation rate (19% above)
2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg)
0 Better No metrics in this bucket.
Latest Inspection October 22, 2025 Renewal

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility VA Average vs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 43 32 This facility has 34% more total deficiencies than a typical Virginia assisted living residence (43 vs. VA avg 32).↑ 34% worse
Deficiencies per year Info Average deficiencies per year since 2023. 14.3 10.7 This facility has 34% more deficiencies per year than a typical Virginia assisted living residence (14.3 vs. VA avg 10.7).↑ 34% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.5 2.3 This facility has 9% more deficiencies per inspection than a typical Virginia assisted living residence (2.5 vs. VA avg 2.3).↑ 9% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility VA Average vs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 17 14 This facility has 21% more total inspections than a typical Virginia assisted living residence (17 vs. VA avg 14).↑ 21% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 13 9 This facility has 44% more inspections with violations than a typical Virginia assisted living residence (13 vs. VA avg 9).↑ 44% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 76% 64% This facility has 12 percentage points higher inspection violation rate than a typical Virginia assisted living residence (76% vs. VA avg 64%).↑ 12% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility VA Average vs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 7 7 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2023. 2.3 2.3 This facility has complaints per year in line with the Virginia average (2.3 vs. VA avg 2.3).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 22, 2025, found nine deficiencies including missing tuberculosis risk assessments, medication management issues, and lack of fire inspection documentation.
  • Multiple complaint investigations from March to October 2025 substantiated violations in resident care, staff training, supervision, and facility maintenance, including a resident injury caused by staff and failure to maintain required temperatures.
  • Several monitoring visits between 2023 and 2025 noted recurring issues with unsecured doors, incomplete resident assessments, and documentation failures, indicating ongoing challenges in compliance and resident safety.

Living Spaces & Floor Plans for The Vero at Chesapeake

Places of interest near The Vero at Chesapeake

Address 5.8 miles from city center Info Estimated distance in miles from Chesapeake's city center to The Vero at Chesapeake's address, calculated via Google Maps.

Calculate Travel Distance to The Vero at Chesapeake

Add your location

Address

Compare Assisted Living around Chesapeake

The information below is reported by the Virginia Department of Social Services and Department of Health.

The Vero at Chesapeake
AL
MC
Chesapeake (Great Bridge)
138
Facility 138
VA AVG 95
Rank #58 / 371
No
49
Facility 49
VA AVG 44
Rank #180 / 449
- Steven Wilson
81.9%
Facility 81.9%
VA AVG 70.8%
Rank #95 / 297
D+ 17
76.5%
Facility 76.5%
VA AVG 64.3%
Rank #263 / 332
43
Facility 43
VA AVG 32
Rank #267 / 332
2.5
Facility 2.5
VA AVG 2.3
Rank #240 / 332
Harmony at Oakbrooke
AL
IL
MC
Chesapeake (Greenbrier West)
125
Facility 125
VA AVG 95
Rank #80 / 371
Yes
34
Facility 34
VA AVG 44
Rank #271 / 449
Studio / 1 Bed / 2 Bed Ms. Jennifer Stell
68.8%
Facility 68.8%
VA AVG 70.8%
Rank #179 / 297
A+ 15
60%
Facility 60%
VA AVG 64.3%
Rank #183 / 332
41
Facility 41
VA AVG 32
Rank #263 / 332
2.7
Facility 2.7
VA AVG 2.3
Rank #251 / 332
Hampton Manor of Chesapeake
AL
IL
MC
RC
Chesapeake (Pleasant Grove West)
102
Facility 102
VA AVG 95
Rank #139 / 371
No
35
Facility 35
VA AVG 44
Rank #264 / 449
Suite / Studio / 1 Bed / 2 Bed Ms. Angela Taylor - A- 1
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 332
0
Facility 0
VA AVG 32
Rank #1 / 332
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 332
Commonwealth Senior Living at Georgian Manor
AL
MC
RC
Chesapeake (Greenbrier West)
80
Facility 80
VA AVG 95
Rank #214 / 371
Yes
1
Facility 1
VA AVG 44
Rank #435 / 449
Suite Cristy Hansen
97.5%
Facility 97.5%
VA AVG 70.8%
Rank #15 / 297
- 12
83.3%
Facility 83.3%
VA AVG 64.3%
Rank #282 / 332
30
Facility 30
VA AVG 32
Rank #229 / 332
2.5
Facility 2.5
VA AVG 2.3
Rank #240 / 332
Bickford of Chesapeake Place Senior Living
AL
MC
Chesapeake (Greenbrier West)
74
Facility 74
VA AVG 95
Rank #233 / 371
Yes
17
Facility 17
VA AVG 44
Rank #373 / 449
Private Rooms / Semi-Private Rooms Colin Kilborn
83.8%
Facility 83.8%
VA AVG 70.8%
Rank #79 / 297
- 32
93.8%
Facility 93.8%
VA AVG 64.3%
Rank #312 / 332
156
Facility 156
VA AVG 32
Rank #328 / 332
4.9
Facility 4.9
VA AVG 2.3
Rank #305 / 332

Financial Assistance for
Assisted Living in Virginia

The Vero at Chesapeake is located in Chesapeake, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Vero at Chesapeake

What neighborhood is The Vero at Chesapeake in?

The Vero at Chesapeake is in the Great Bridge neighborhood of Chesapeake.

Is The Vero at Chesapeake in a walkable area?

The Vero at Chesapeake has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does The Vero at Chesapeake's license expire?

According to VA state health department records, The Vero at Chesapeake's license expires on November 11, 2025.

What is the occupancy rate at The Vero at Chesapeake?

The Vero at Chesapeake's occupancy is 82%.

Who is the administrator of The Vero at Chesapeake?

Steven Wilson is the administrator of The Vero at Chesapeake.

How many beds does The Vero at Chesapeake have?

The Vero at Chesapeake has 138 beds.

Has The Vero at Chesapeake had any recent deficiencies?

The Vero at Chesapeake has had 17 recently reported deficiencies.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance