Apex Healthcare Services

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Apex Healthcare Services accepts Medicaid and Medicare.

Overview of Apex Healthcare Services

Serving Western Massachusetts, Apex Home Care Services has been a steadfast source of support for individuals and families, offering top-notch in-home care for over two decades. With a solid commitment to quality and well-being, they offer quality care in the region. Their team of Certified Nursing Assistants and Home Care Aides deliver personalized care and homemaking services to clients throughout Greater Springfield and Western Massachusetts, covering areas such as Hampden County, Hampshire County, and many towns in the Pioneer Valley.
Above all, Apex Home Care’s paramount focus is enabling clients to continue residing in the comfort of their own homes. They can provide support in various settings, whether at home, in a hospital, a nursing home, or an assisted living facility. Their expertise extends to assisting clients diagnosed with various conditions, including Parkinson’s disease, cancer, dementia, Alzheimer’s, cardiac disease, and more. Their dedication lies in preserving the quality of life through providing essential care and unwavering support. This community operates under the vigilant supervision of a Registered Nurse, ensuring the highest standards of care.

Years in operation
27 years in operation Rank #62 / 181Years in operation — State benchmarkedThis home is ranked 62nd out of 181 homes in Massachusetts for years in operation. Shows how long this facility has been in operation compared to other Massachusetts facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 78 / 100 Rank #133 / 498Walk Score — State benchmarkedThis home is ranked 133rd out of 498 homes in Massachusetts for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

CertificationsHIPAA Compliant

Type Of Units

Low Income Rooms Yes/No from payment or funding tags indicating low-income accessibility options in state disclosures—not a determination of personal eligibility. No

Safety & Compliance

Emergency SystemsYes
Safety FeaturesSingle floor facility with double door access

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Cheryl Rumley, President/CEO (per BBB, record updated May 2026)

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
Licensed Nurses/CNAs

Additional Policies & Features

Admission CriteriaCalifornia ID Card, Insurance ID Card for new patients

Amenities & Lifestyle

Touring HoursMon-Fri  9:00am – 8:00pm; Saturday 9am – 5pm; Mon-Fri 9:00 am - 5:00 pm; Sat 9am-5pm

Contact Apex Healthcare Services

Places of interest near Apex Healthcare Services

Address 0.6 miles from city center Info Estimated distance in miles from Springfield's city center to Apex Healthcare Services's address, calculated via Google Maps. — 0.56 miles to nearest hospital (Mercy Medical Center)

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Compare Assisted Living around Springfield

Info below is compiled from the MA Executive Office of Elder Affairs, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Heritage Woods
AL
MC
RC
Agawam (Main Street)
109
Facility 109
MA AVG 94
Rank #84 / 276
Yes18
21
Facility 21
MA AVG 53
Rank #412 / 498
Traditional (91), Special Care (18)
29
Facility 29
MA AVG 22
Rank #27 / 181
-NoNo
River Mills Assisted Living at Chicopee Falls
AL
MC
RC
Chicopee
95
Facility 95
MA AVG 94
Rank #110 / 276
No22
67
Facility 67
MA AVG 53
Rank #185 / 498
Studio / 1 Bed / 2 Bed--NoNo
Mason Wright
AL
IL
MC
Springfield (Six Corners)
90
Facility 90
MA AVG 94
Rank #125 / 276
No23
82
Facility 82
MA AVG 53
Rank #108 / 498
Traditional (67), Special Care (23)
29
Facility 29
MA AVG 22
Rank #27 / 181
-YesNo
East Longmeadow Memory Care Assisted Living
AL
MC
NH
SNF
East Longmeadow
20
Facility 20
MA AVG 94
Rank #274 / 276
No20
20
Facility 20
MA AVG 53
Rank #419 / 498
Special Care (20)--NoNo
Apex Healthcare Services
AL
Springfield (Metro Center)-No-
78
Facility 78
MA AVG 53
Rank #133 / 498
-
27
Facility 27
MA AVG 22
Rank #62 / 181
A+No-

Financial Assistance for
Assisted Living in Massachusetts

Apex Healthcare Services is located in Springfield, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.

Get Financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+
General Massachusetts resident, at risk of nursing home placement.
Income Limits (2025) ~$1,500/month individual, varies by region
Asset Limits $2,000 individual, excludes home, car
MA

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Benefits
In-home care (3-5 hours/day) Homemaker services Respite care (up to 14 days/year) Adult day care (~$75/day)

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+
General Massachusetts resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MA

Requires clinical eligibility determination.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Adult day care (~$75/day) Home health services

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+
General Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
Income Limits (2025) ~$2,829/month (300% FBR, individual); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
MA

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Benefits
Personal care (5-7 hours/day) Medical care Respite (240 hours/year) Adult

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled
General Massachusetts resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MA

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MA

27 ASAPs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training Supplies (~$500/year)

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled
General Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
Income Limits (2025) No strict limit; copays vary by income ~$24,980-$75,000/year individual
Asset Limits Not assessed.
MA

Supplements Medicare Part D; no enrollment fee for low-income.

Benefits
Covers prescription copays ($5-$40/drug) Fills coverage gaps Catastrophic cost protection ($4,000+ covered)

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MA

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Apex Healthcare Services

What neighborhood is Apex Healthcare Services in?

Apex Healthcare Services is in the Metro Center neighborhood of Springfield.

Is Apex Healthcare Services in a walkable area?

Apex Healthcare Services has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

How long has Apex Healthcare Services been in business?

Apex Healthcare Services has been operating for approximately 27 years, based on available licensing and registration records.

Are pets allowed at Apex Healthcare Services?

No, Apex Healthcare Services has a no-pet policy.

Are there photos of Apex Healthcare Services?

Yes — there is 1 photo of Apex Healthcare Services in the photo gallery on this page.

What is the address of Apex Healthcare Services?

Apex Healthcare Services is located at 1985 Main St, Springfield, MA 01103.

What is the phone number of Apex Healthcare Services?

(413) 746-4663 will put you in contact with the team at Apex Healthcare Services.

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