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Arcadia Gardens Retirement Hotel
Assisted Living, Hospice Care, Independent Living, Memory Care & Respite Care · Arcadia, CA
Front view of Arcadia Gardens Retirement Hotel Exterior view of a building surrounded by colorful gardens Outdoor pool area with landscaped gardens and seating Interior lobby with modern decor and seating areas Residents celebrating with leis and food in a cheerful common area Musicians performing in a dining area full of residents Residents participating in a community event in the common area Residents enjoying an activity during a celebration Cultural performance by individuals in traditional attire

Arcadia Gardens Retirement Hotel

Assisted Living, Hospice Care, Independent Living, Memory Care & Respite Care · Arcadia, CA
Arcadia Gardens Retirement Hotel, 720 W Camino Real Ave, Arcadia, CA 91007 View map Calculator: See prices in your area
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Overview of Arcadia Gardens Retirement Hotel

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Two hundred beds, twenty-one years of history, and a location in Arcadia, California that scores a 79 on Walk Score: Arcadia Gardens Retirement Hotel covers a lot of ground for a single community. Assisted living, hospice care, independent living, memory care, and respite care are all offered here, at 720 W Camino Real Ave, and USC Arcadia Hospital sits just over a mile away.

Clinical support runs through licensed nurses and certified nursing assistants, with respite care available for families who need coverage on a short-term basis rather than a permanent move. Daily life includes a dining program, volunteer opportunities, a fitness center, and resident gardens, giving residents both structured and unstructured ways to spend time.

Occupancy sits at 95 percent, with 189 of 200 beds filled. That’s well above what’s typical for a California community of this type, and it’s worth noting as a real signal of sustained demand.

Pamela Parsons administers the community, and Arcadia Gardens Management Corp operates the property. State inspections in California have tended to center on infection prevention, staffing credentials, care documentation, and fall prevention.

Arcadia Gardens brings together a wide range of care types, strong occupancy, and a location close to hospital care, the kind of combination that speaks to a community built for residents whose needs may shift over time, all without requiring a move to a different address.

Facility Direct Line (626) 574-8571
Facility Direct Line (626) 574-8571
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Bed community size
200-bed community Rank #152 / 1644Bed count — State benchmarkedThis home is ranked 152nd out of 1644 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
21 years in operation Rank #337 / 1497Years in operation — State benchmarkedThis home is ranked 337th out of 1497 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100 Rank #450 / 2087Walk Score — State benchmarkedThis home is ranked 450th out of 2087 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
95%
Rank #224 / 1492Occupancy rate — State benchmarkedThis home is ranked 224th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
189 / 200
Average occupied beds in California homes 87 beds

Awards

Favorite Senior Living by Beacon Media’s/Hey Socal 2021 Reader’s Choice awards
Best of Pasadena, CA by Pasadena Weekly
Best Care Centers for Assisted Living in LA County, CA by The Care Centers.

License Details

Facility TypeResidential Care Elderly
IssuanceMarch 14, 2005
CountyLos Angeles

Ownership & Operating Entity

Arcadia Gardens Retirement Hotel is legally operated by Arcadia Gardens Management Corp., and administered by Pamela Parsons.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Amenities & Lifestyle

Volunteer Program

Contact Arcadia Gardens Retirement Hotel

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2019 · 7 years of data 11 citations 42 total visits 35 complaint visits 5 official inspections 27 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

17 points below the California average for assisted living residences (81/100)

Rank #1247 / 1400 in California Inspection Score — State benchmarked This home is ranked 1247th out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 64 out of 100. Letter grade D. 17 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. California state average
Overall vs. CA average 7 Worse Metrics worse than California average:
• Total citations (10% above)
• Serious citations (Type A) (33% above)
• Moderate citations (Type B) (75% above)
• Total visits (163% above)
• Complaint visits (169% above)
• Official inspections (25% above)
• Complaint investigations (170% above) 2 Better Metrics better than California average:
• Citations per inspection (91% below)
• Other visits (71% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1110 This facility has 10% more total citations than a typical California assisted living residence (11 vs. CA avg 10).↑ 10% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 43 This facility has 33% more serious citations (type a) than a typical California assisted living residence (4 vs. CA avg 3).↑ 33% worse Rank #829 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 829th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 74 This facility has 75% more moderate citations (type b) than a typical California assisted living residence (7 vs. CA avg 4).↑ 75% worse
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 4216 This facility has 163% more total visits than a typical California assisted living residence (42 vs. CA avg 16).↑ 163% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 3513 This facility has 169% more complaint visits than a typical California assisted living residence (35 vs. CA avg 13).↑ 169% worse Rank #1285 / 1386 Complaint visits — State benchmarked This home is ranked 1285th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27 This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 2710 This facility has 170% more complaint investigations than a typical California assisted living residence (27 vs. CA avg 10).↑ 170% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 10, 2026 found no deficiencies and full compliance with all regulations including infection control, safety, staffing, and resident care.
  • Two substantiated complaints in 2023 and 2024 documented failures to provide timely medical care and proper documentation for a resident with severe pressure injuries, resulting in a $500 civil penalty.
  • A substantiated complaint in August 2025 found the facility delayed refunding advance deposits due to internal communication issues, violating the admission agreement refund timeline.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Single Suite / Double Suite

Building type icon
Building type icon

Building Type: 2-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Hiaira Miranda

Executive Director

Living Spaces & Floor Plans for Arcadia Gardens Retirement Hotel

Places of interest near Arcadia Gardens Retirement Hotel

Address 2.1 miles from city center Info Estimated distance in miles from Arcadia's city center to Arcadia Gardens Retirement Hotel's address, calculated via Google Maps. — 1.21 miles to nearest hospital (USC Arcadia Hospital)

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Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

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Arcadia Gardens Retirement Hotel
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Financial Assistance for
Assisted Living in California

Arcadia Gardens Retirement Hotel is located in Arcadia, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Arcadia Gardens Retirement Hotel

Who is the owner of Arcadia Gardens Retirement Hotel?

Arcadia Gardens Retirement Hotel is legally operated by Arcadia Gardens Management Corp., and administered by Pamela Parsons.

Is Arcadia Gardens Retirement Hotel in a walkable area?

Arcadia Gardens Retirement Hotel has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Arcadia Gardens Retirement Hotel?

Arcadia Gardens Retirement Hotel's occupancy is 95%.

How long has Arcadia Gardens Retirement Hotel been in business?

Arcadia Gardens Retirement Hotel has been operating for approximately 21 years, based on available licensing and registration records.

Are pets allowed at Arcadia Gardens Retirement Hotel?

No, Arcadia Gardens Retirement Hotel has a no-pet policy.

Who is the administrator of Arcadia Gardens Retirement Hotel?

Pamela Parsons is the administrator of Arcadia Gardens Retirement Hotel.

How many beds does Arcadia Gardens Retirement Hotel have?

Arcadia Gardens Retirement Hotel has 200 beds.

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