Ashton Manor at Sugarloaf

Q: What is the best email address for Ashton Manor at Sugarloaf?

The team at Ashton Manor at Sugarloaf can be reached at robert.howell@mainstayseniorliving.com.

Overview of Ashton Manor at Sugarloaf

Situated in the heart of Lawrenceville, GA, Ashton Manor at Sugarloaf is an esteemed senior living community offering assisted living, independent living, and memory care services. As personal needs change, the community offers the perfect transition for the latter part of life’s journey. Moreover, it provides assisted living for residents who need supportive care, medication management, and specialized services, with all the comforts of a beautiful, safe home environment.

With its top-of-the-line amenities and services, residents can enjoy the following: delicious meals served daily in their restaurant-style dining rooms, discreet and dignified personal assistance, an expansive wellness/rehabilitation gym, housekeeping and laundry service, a 24/7 care team, and more. Engage in activities designed to appeal to every resident, such as crafts, movies, games, reminiscing, and gardening. Equipped with the right tools and people, seniors are guaranteed an all-encompassing living experience with Ashton Manor at Sugarloaf.

(770) 963-4837

70-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

6 years in operation

An established community with some operational experience and growing routines.

Walk Score: 49 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility TypeAssisted Living Community

StatusLicensed

IssuanceAugust 15, 2019

CountyGwinnett

Ashton Manor at Sugarloaf is administrated by Robert Howell.

Email [email protected]

Since 2019 · 7 years of data 46 deficiencies 24 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Georgia state average

Overall vs. GA average

Latest Inspection September 23, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	GA Average	vs. GA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	46	21	This facility has 119% more total deficiencies than a typical Georgia assisted living residence (46 vs. GA avg 21).↑ 119% worse
Deficiencies per year Average deficiencies per year since 2019.	6.6	3	This facility has 120% more deficiencies per year than a typical Georgia assisted living residence (6.6 vs. GA avg 3).↑ 120% worse
Deficiencies per inspection Average deficiencies per inspection.	1.9	2.1	This facility has 10% fewer deficiencies per inspection than a typical Georgia assisted living residence (1.9 vs. GA avg 2.1).↓ 10% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	GA Average	vs. GA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	24	10	This facility has 140% more total inspections than a typical Georgia assisted living residence (24 vs. GA avg 10).↑ 140% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

June 25, 2025 complaint investigation found four deficiencies in staff training and fire safety, including missing fire drill logs and lack of required emergency first aid and CPR certifications.
September 23, 2025 complaint investigation found no rule violations and no deficiencies from the most recent visit.
December 13, 2023 complaint investigation substantiated unsafe conditions with slippery dining room floors and non-functioning alert call pendants for two residents.

Show Inspection Reports

What does this home offer?

Building Type: 3-story

Fitness and Recreation

Ashton Manor at Sugarloaf Reviews

Mold exposure and roaches. Your parent will not get bathed or cared for. Its sad to watch. Your loved one will be soiled in their own fluids and bitten by insects.What do you like most about living here? Answer: Nothing Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 1 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: There is none How was the units offered in this community? Answer: Mold infested, bed bugs, roaches and ants Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: They don't Are there any hidden fees or unexpected charges? Answer: No Would you recommend this community to others looking for senior living options? Answer: Absolutely NOT Is there anything you wish you knew before moving in? Answer: That my father would be neglected and not showered, and his clothes, not washed. He was also left to die if I didn't find him.

1.8 miles from city center Estimated distance in miles from Lawrenceville's city center to Ashton Manor at Sugarloaf's address, calculated via Google Maps.

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Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High rural demand; waitlists possible.

Benefits

Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Georgia resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on metro and rural balance.

Benefits

In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+

General Georgia resident, functionally impaired, at risk of nursing home placement.

Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.

Asset Limits Not specified; need-based.

Non-Medicaid; AAA-managed.

Benefits

Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled

General Georgia resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; entitlement benefit.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+

General Georgia resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited areas (e.g., Macon, Augusta).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled

General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.

Income Limits (2025) ~$914/month (SSI level); QIT allowed.

Asset Limits $2,000 (individual), $3,000 (couple).

Enhanced primary care model; statewide via 12 sites.

Benefits

Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled

General Georgia resident, in approved facility, low-income/SSI recipient.

Income Limits (2025) ~$1,004/month including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

~$20-$489/month based on facility type.

Benefits

Cash (~$20-$489/month) for room/board in personal care homes

Compare Assisted Living around Lawrenceville

The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.


Sunrise at Webb Gin	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lawrenceville	100 Facility 100 GA AVG 88 Rank #194 / 672	Yes	54 Facility 54 GA AVG 39 Rank #271 / 873	-	9 Facility 9 GA AVG 14 Rank #273 / 670	Jim Schneeberger	16	14 Facility 14 GA AVG 21 Rank #339 / 574	0.9 Facility 0.9 GA AVG 2.1 Rank #299 / 574
Atria Park of Tucker	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Tucker	75 Facility 75 GA AVG 88 Rank #357 / 672	No	35 Facility 35 GA AVG 39 Rank #487 / 873	-	12 Facility 12 GA AVG 14 Rank #181 / 670	Rajae Idir	7	6 Facility 6 GA AVG 21 Rank #243 / 574	0.9 Facility 0.9 GA AVG 2.1 Rank #299 / 574
Brookdale Lawrenceville	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lawrenceville (River Centre Place)	72 Facility 72 GA AVG 88 Rank #378 / 672	Yes	50 Facility 50 GA AVG 39 Rank #313 / 873	-	4 Facility 4 GA AVG 14 Rank #525 / 670	Jacquenette Weightman	3	0 Facility 0 GA AVG 21 Rank #1 / 574	0.0 Facility 0.0 GA AVG 2.1 Rank #1 / 574
Ashton Manor at Sugarloaf	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lawrenceville (Hanarry Estates)	70 Facility 70 GA AVG 88 Rank #397 / 672	No	49 Facility 49 GA AVG 39 Rank #324 / 873	-	6 Facility 6 GA AVG 14 Rank #442 / 670	Robert Howell	24	46 Facility 46 GA AVG 21 Rank #473 / 574	1.9 Facility 1.9 GA AVG 2.1 Rank #458 / 574
Tender Personal Care Home II	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Lawrenceville	9 Facility 9 GA AVG 88 Rank #648 / 672	No	21 Facility 21 GA AVG 39 Rank #623 / 873	Private / Semi-Private Rooms	13 Facility 13 GA AVG 14 Rank #172 / 670	Daniel Emerich	4	5 Facility 5 GA AVG 21 Rank #226 / 574	1.3 Facility 1.3 GA AVG 2.1 Rank #370 / 574

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What neighborhood is Ashton Manor at Sugarloaf in?

Ashton Manor at Sugarloaf is in the Hanarry Estates neighborhood of Lawrenceville.

Is Ashton Manor at Sugarloaf in a walkable area?

Ashton Manor at Sugarloaf has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the best email address for Ashton Manor at Sugarloaf?

The team at Ashton Manor at Sugarloaf can be reached at [email protected].

Who is the administrator of Ashton Manor at Sugarloaf?

Robert Howell is the administrator of Ashton Manor at Sugarloaf.

How many beds does Ashton Manor at Sugarloaf have?

Ashton Manor at Sugarloaf has 70 beds.

Are there photos of Ashton Manor at Sugarloaf?

Yes — there are 4 photos of Ashton Manor at Sugarloaf in the photo gallery on this page.

What is the phone number of Ashton Manor at Sugarloaf?

(770) 963-4837 will put you in contact with the team at Ashton Manor at Sugarloaf.

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