Best Care Senior Living at Winter Haven

Assisted Living, Adult Day Care, Home Care, Memory Care & Nursing Care · Winter Haven, FL

1801 Lake Mariam Dr, Winter Haven, FL 33884 View map

Calculator: See prices in your area

Best Care Senior Living at Winter Haven accepts Insurance and/or HMO, Medicaid, Medicare, and Veteran Affairs Benefits.

Calculator: See prices in your area

Best Care Senior Living at Winter Haven accepts Insurance and/or HMO, Medicaid, Medicare, and Veteran Affairs Benefits.

Overview of Best Care Senior Living at Winter Haven

Situated in Winter Haven, Florida, Best Care Senior Living offers individualized personal care programs for retirees that require that extra bit of support in their golden years. Their services are handled by a professional and compassionate team that bolster a sense of independence and dignity while taking care of personal needs, daily living activities such as housekeeping, laundry, and cooking.

This assisted living facility fosters a warm and welcoming atmosphere. Residents enjoy roomy living areas, chef-curated meals, and a plethora of socialization opportunities and engaging events. On-site amenities also include fitness areas and serene courtyards for peaceful strolls, moments in nature.

Facility Direct Line (863) 877-0413

66-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

7 years in operation

An established community with some operational experience and growing routines.

Walk Score: 18 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility TypeAssisted Living Facility

IssuanceMay 22, 2024

ExpirationMay 21, 2028

CountyPolk

License Number13177

RCFE NumberAL#13177

Best Care Senior Living at Winter Haven is legally operated by Brandywyne Assisted Living Facility LLC, and administered by Donya Colleen Cloud.

Management CompanyBEST CARE SENIOR LIVING LLC

Profit StatusFor-profit

Optional State Supplement

50 units

Private

16 units

Total beds

66 units

Staffing

Key information about the people who lead and staff this community.

English Spanish

ContactMr. Khalid Sakr, Manager (per BBB, record updated Jul 2026)

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Daily Exercise

Movies/Cinema Feature

Bingo

Expansive Library

Board And Card Games

Craft Class

Sing A Longs

Since 2018 · 8 years of data 38 citations 28 inspections 3 fines $3.0K fined

Inspection Score

1 point above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
3
vs 5 avg
↓ 40% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$3k
vs $11.6k
↓ 74% lower than FL avg

Data reflects the most recent 8 years (since 2018).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Florida state average

Overall vs. FL average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	38	33	This facility has 15% more total citations than a typical Florida assisted living residence (38 vs. FL avg 33).↑ 15% worse Rank #581 / 907 Total citations — State benchmarked This home is ranked 581st out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Average citations per inspection.	1.4	1.3	This facility has 8% more citations per inspection than a typical Florida assisted living residence (1.4 vs. FL avg 1.3).↑ 8% worse Rank #621 / 907 Citations per inspection — State benchmarked This home is ranked 621st out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all inspections conducted at this facility.	28	26	This facility has had 8% more total inspections than the Florida average (28 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	14	16	This facility has 13% fewer inspections with citations than a typical Florida assisted living residence (14 vs. FL avg 16).↓ 13% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	50%	62%	This facility has 12 percentage points lower inspection citation rate than a typical Florida assisted living residence (50% vs. FL avg 62%).↓ 12% better Rank #333 / 907 Inspection citation rate — State benchmarked This home is ranked 333rd out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 23, 2025, found three deficiencies, all corrected or cleared, with no substantiated complaints.
Deficiencies have repeatedly involved resident care supervision, medication assistance, and staff training issues across multiple inspections since 2019.
Past inspections cited several Class 3 and Class 4 deficiencies related to medication management, resident rights, and staffing standards, including six deficiencies in 2020 and nine in 2019.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies

2.7 miles from city center Estimated distance in miles from Winter Haven's city center to Best Care Senior Living at Winter Haven's address, calculated via Google Maps. — 1.86 miles to nearest hospital (Winter Haven Hospital)

Quick search

Calculate Travel Distance to Best Care Senior Living at Winter Haven

Add your location

Compare Assisted Living around Winter Haven

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Spring Haven Senior Living	AL IL MC RC	Winter Haven	200 Facility 200 FL AVG 88 Rank #38 / 1058	No	50 Facility 50 FL AVG 40 Rank #524 / 1487	Spring Haven Senior Living LLC	73 Facility 73 FL AVG 83 Rank #692 / 876	67	53.7% Facility 53.7% FL AVG 61.5% Rank #404 / 907	73 Facility 73 FL AVG 33 Rank #816 / 907	1.1 Facility 1.1 FL AVG 1.3 Rank #320 / 907	For-Profit	$6,350	Christopher Matthew Atkins	Studio / 1 Bed / 2 Bed	-
Family Extended Care of Winter Haven	AL MC RC	Winter Haven	82 Facility 82 FL AVG 88 Rank #565 / 1058	No	76 Facility 76 FL AVG 40 Rank #139 / 1487	Best Care Senior Living At Cypress Gardens LLC	88 Facility 88 FL AVG 83 Rank #383 / 876	40	35% Facility 35% FL AVG 61.5% Rank #167 / 907	40 Facility 40 FL AVG 33 Rank #601 / 907	1.0 Facility 1.0 FL AVG 1.3 Rank #158 / 907	Not-For-Profit	$2,500	Quantisha Massaline	-	-
Best Care Senior Living at Winter Haven	AL ADC HC MC NH	Winter Haven	66 Facility 66 FL AVG 88 Rank #655 / 1058	No	18 Facility 18 FL AVG 40 Rank #1130 / 1487	Brandywyne Assisted Living Facility LLC	84 Facility 84 FL AVG 83 Rank #474 / 876	28	50% Facility 50% FL AVG 61.5% Rank #333 / 907	38 Facility 38 FL AVG 33 Rank #581 / 907	1.4 Facility 1.4 FL AVG 1.3 Rank #621 / 907	For-Profit	$3,000	Donya Colleen Cloud	Private Rooms	A+
Lake Howard Heights	AL IL	Winter Haven	65 Facility 65 FL AVG 88 Rank #659 / 1058	Yes	66 Facility 66 FL AVG 40 Rank #262 / 1487	Lake Howard 1818 Opco LLC	94 Facility 94 FL AVG 83 Rank #162 / 876	18	22.2% Facility 22.2% FL AVG 61.5% Rank #95 / 907	22 Facility 22 FL AVG 33 Rank #328 / 907	1.2 Facility 1.2 FL AVG 1.3 Rank #446 / 907	For-Profit	$500	Glenda A Hanley	Studio / 1 Bed / 2 Bed	-
The Club at Bartow	AL	Bartow	36 Facility 36 FL AVG 88 Rank #827 / 1058	Yes	40 Facility 40 FL AVG 40 Rank #726 / 1487	Aus Senior Living At Bartow LLC	83 Facility 83 FL AVG 83 Rank #496 / 876	32	68.8% Facility 68.8% FL AVG 61.5% Rank #669 / 907	43 Facility 43 FL AVG 33 Rank #646 / 907	1.3 Facility 1.3 FL AVG 1.3 Rank #545 / 907	For-Profit	$4,000	Kaitlin Stapleton	Studio / 1 Bed	-

View all Nearby Homes

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

What languages are spoken at Best Care Senior Living at Winter Haven?

The team at Best Care Senior Living at Winter Haven speaks English and Spanish.

Who is the owner of Best Care Senior Living at Winter Haven?

Best Care Senior Living at Winter Haven is legally operated by Brandywyne Assisted Living Facility LLC, and administered by Donya Colleen Cloud.

Is Best Care Senior Living at Winter Haven in a walkable area?

Best Care Senior Living at Winter Haven has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Best Care Senior Living at Winter Haven?

According to FL state health department records, Best Care Senior Living at Winter Haven's license number is 13177.

When does Best Care Senior Living at Winter Haven's license expire?

According to FL state health department records, Best Care Senior Living at Winter Haven's license expires on May 21, 2028.

How long has Best Care Senior Living at Winter Haven been in business?

Best Care Senior Living at Winter Haven has been operating for approximately 7 years, based on available licensing and registration records.

Are pets allowed at Best Care Senior Living at Winter Haven?

No, Best Care Senior Living at Winter Haven has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Best Care Senior Living at Winter Haven