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Better Living Carehome LLC
Assisted Living & Memory Care · Mesa, AZ

Better Living Carehome LLC

Assisted Living & Memory Care · Mesa, AZ
9321 East Carmel Avenue, Mesa, AZ 85208 View map Calculator: See prices in your area
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Overview of Better Living Carehome

Situated along the serene East Carmel Avenue, Mesa, AZ, Better Living Care Home, LLC is a trusted community that provides assisted living. Memory care, incontinence care, and diabetic care are also offered to meet residents’ unique needs. The community strives to provide the highest quality of care with a compassionate and highly trained team available 24/7, ensuring their comfort and convenience.

Enrich your retirement with fun and engaging programs conducted for your leisure and wellness. Here, residents have a delightful dining experience with healthy and delicious meals catering to dietary needs and tastes. Medication management, respite care, and transportation services are also provided for residents’ healthcare needs. The community is a great option for those who need assistance in living their daily lives without worries, thanks to its dedicated care and age-friendly amenities.

Facility Direct Line (480) 361-6278
Facility Direct Line (480) 361-6278
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 5 Rank #413 / 487Bed count — State benchmarkedThis home is ranked 413th out of 487 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #147 / 529Years in operation — State benchmarkedThis home is ranked 147th out of 529 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
15 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #274 / 740Walk Score — State benchmarkedThis home is ranked 274th out of 740 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
47 / 100

About this community

License Details

Facility TypeAssisted Living Home
StatusActive
IssuanceJanuary 3, 2011
ExpirationFebruary 28, 2027
License NumberAL8327H
QualificationHealth Care

Ownership & Operating Entity

Better Living Carehome LLC is administered by Lourdes A Alaan.

OwnerBetter Living Carehome LLC

Contact Better Living Carehome LLC

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2024 · 2 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 0 deficiencies 1 complaint 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Arizona state average
Overall vs. AZ average 0 Worse No metrics in this bucket. 3 Better Metrics better than Arizona average:
• Total deficiencies (100% below)
• Total complaints (83% below)
• Complaints per year (83% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 011 This facility has 100% fewer total deficiencies than a typical Arizona assisted living residence (0 vs. AZ avg 11).↓ 100% better Rank #1 / 486 Total deficiencies — State benchmarked This home is ranked 1st out of 486 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 25 This facility has had 60% fewer total inspections than the Arizona average (2 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 16 This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #182 / 489 Total complaints — State benchmarked This home is ranked 182nd out of 489 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 489 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2024. 0.53 This facility has 83% fewer complaints per year than a typical Arizona assisted living residence (0.5 vs. AZ avg 3).↓ 83% better
Show Inspection Reports

What does this home offer?

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Housing Options: Private / Semi-Private Rooms

Building type icon
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Building Type: Single-story

Transportation services icon
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Transportation Services

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Beauty Services

Parking Available icon

Parking Available

Reviews (1)

Better Living Carehome LLC Reviews

Kelley Richens
My grandmother was placed in this home in late October 2025. During her stay, she was verbally berated, physically abused by helpers, not provided with female assistants, not given food or medicine, and the male care givers were witnessed taking another (nonverbal) female patient into a room for almost an hour. Since my grandmothers passing, we have found that several items of jewelry went missing during her stay. WOULD NOT RECOMMEND> PLEASE PROTECT YOUR FAMILY MEMBERS

Rating Their Experiences

What do you like most about living here?

nothing. this place is unsafe and horrid conditions

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

No

How do you feel about the level of social interaction available with other residents?

horrible

How was the units offered in this community?

horrible

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

horrible

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

unsure

Would you recommend this community to others looking for senior living options?

never

Is there anything you wish you knew before moving in?

this facility is unsafe and poorly managed

Places of interest near Better Living Carehome LLC

Address 9321 East Carmel Avenue, Mesa, AZ 85208

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Compare Assisted Living around Mesa

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC( (Continuing Care Retirement Communities (CCRC)):
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Grand Court of Mesa
AL
IL
MC
RC
Mesa (Hohokam Highlands)
140
Facility 140
AZ AVG 49
Rank #40 / 487
Yes
63
Facility 63
AZ AVG 38
Rank #112 / 740
Private, 1 Bed / 2 Bed Rooms
41
Facility 41
AZ AVG 12
Rank #14 / 529
A+Cheyenne Hull13
11
Facility 11
AZ AVG 6
Rank #452 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486
Brookdale North Mesa
AL
MC
Mesa
103
Facility 103
AZ AVG 49
Rank #103 / 487
Yes
64
Facility 64
AZ AVG 38
Rank #102 / 740
Studio / 1 Bed
24
Facility 24
AZ AVG 12
Rank #65 / 529
-Dylan Morris8
4
Facility 4
AZ AVG 6
Rank #354 / 489
4
Facility 4
AZ AVG 9
Rank #177 / 486
0.5
Facility 0.5
AZ AVG 1.8
Rank #111 / 486
Brookdale East Arbor
AL
Mesa
72
Facility 72
AZ AVG 49
Rank #144 / 487
Yes
40
Facility 40
AZ AVG 38
Rank #341 / 740
Suite
30
Facility 30
AZ AVG 12
Rank #32 / 529
A+Samantha E Branson5
2
Facility 2
AZ AVG 6
Rank #273 / 489
6
Facility 6
AZ AVG 9
Rank #224 / 486
1.2
Facility 1.2
AZ AVG 1.8
Rank #202 / 486
Fellowship Square-Mesa
AL
CCRC(
IL
MC
Mesa
59
Facility 59
AZ AVG 49
Rank #164 / 487
No
56
Facility 56
AZ AVG 38
Rank #180 / 740
1 Bed / 2 Bed
46
Facility 46
AZ AVG 12
Rank #8 / 529
A+Jon S Williams4
1
Facility 1
AZ AVG 6
Rank #182 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486
Better Living Carehome LLC
AL
MC
Mesa (Wynstone)
5
Facility 5
AZ AVG 49
Rank #413 / 487
No
47
Facility 47
AZ AVG 38
Rank #274 / 740
Private / Semi-Private Rooms
15
Facility 15
AZ AVG 12
Rank #147 / 529
-Lourdes A Alaan2
1
Facility 1
AZ AVG 6
Rank #182 / 489
0
Facility 0
AZ AVG 9
Rank #1 / 486
0.0
Facility 0.0
AZ AVG 1.8
Rank #1 / 486

Rank badges are statewide: each community is ranked against every AZ community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Arizona

Better Living Carehome LLC is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Better Living Carehome LLC

What neighborhood is Better Living Carehome LLC in?

Better Living Carehome LLC is in the Wynstone neighborhood of Mesa.

Is Better Living Carehome LLC in a walkable area?

Better Living Carehome LLC has a walk score of 47. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Better Living Carehome LLC?

According to AZ state health department records, Better Living Carehome LLC's license number is AL8327H.

When does Better Living Carehome LLC's license expire?

According to AZ state health department records, Better Living Carehome LLC's license expires on February 28, 2027.

How long has Better Living Carehome LLC been in business?

Better Living Carehome LLC has been operating for approximately 15 years, based on available licensing and registration records.

Are pets allowed at Better Living Carehome LLC?

No, Better Living Carehome LLC has a no-pet policy.

Who is the administrator of Better Living Carehome LLC?

Lourdes A Alaan is the administrator of Better Living Carehome LLC.

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