Better Living of Walcott

Overview of Better Living of Walcott

Better Living of Walcott is a 67-bed memory care facility located at 510 N. Main Street in Walcott, Iowa. Administered by Christian Jordan, the community serves Scott County under license S0413, which remains active through August 22, 2027. The facility currently reports 34% occupancy with 23 of 67 beds filled, a figure significantly below the Iowa state average of 75.4%. The location holds a Walk Score of 40, indicating that most errands require a vehicle.

Regulatory oversight from the Iowa Department of Inspections, Appeals, and Licensing highlights a history of persistent compliance challenges. Since 2019, the facility has accumulated 27 deficiencies over five inspections, averaging 5.4 violations per review—a rate 200% above the state average. While no recent inspections resulted in a citations-per-inspection rate of zero, a January 2022 recertification identified 16 deficiencies involving medication administration errors, insufficient emergency procedures, and failures in incident reporting. The most recent survey in March 2025 cited three deficiencies regarding incomplete resident evaluations and service plans.

Clinical care is provided through assisted living, memory care, and respite services. A 2022 complaint investigation substantiated four violations, including a failure to ensure 24-hour awake staff coverage in the dementia program and the retention of a bed-bound resident whose needs exceeded the facility’s level of care. Professional support includes private resident rooms and dining facilities, though records show a recurring pattern of staff failing to follow medical orders and neglecting to update service plans after significant changes in resident health.

The physical environment includes bright common areas and dedicated activity spaces intended for personalized support. Historical data from 2020 revealed failures in infection control protocols, while 2019 records noted foundational gaps in incident reporting policies. Despite operating for six years, the community continues to face documented difficulties in completing required admission evaluations and maintaining proper documentation for discharged residents.

Prospective residents should exercise caution given the lack of improvement in the facility’s regulatory record and the low occupancy rate. It is necessary to verify current staffing levels and confirm that 24-hour awake coverage is consistently maintained in the memory care unit. Interested individuals may contact the administrator at (563) 284-4113 to discuss recent remediation efforts and to ensure care standards align with 2026 safety expectations.

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Facility Direct Line (563) 284-4211