Inspection Reports for
Brighter Living Assisted Living and Memory Care
5301 Plaza Dr, Hopewell, VA 23860, United States, VA, 20743
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Inspection Reports Summary
Covers 20 inspections · Jan 2021 – Nov 2025Visit Reason
This report covers 20 inspections of Brighter Living Assisted Living and Memory Care from January 26, 2021 to November 5, 2025, including complaint and routine inspections.
Complaint Details
Eight inspections were prompted by complaints regarding personnel, staffing, resident care, and related services. Investigations found no violations in some cases, while others supported allegations resulting in violations.
Findings
Across that history VDSS cited 37 violations under 22 distinct standards. 8 inspections were prompted by a complaint.
Violations (37)
22VAC40-73-680-D: Medications not administered per physician's or prescriber's instructions.
22VAC40-73-1090-A: Resident admitted to SSE without proper physician assessment of inability to recognize danger.
22VAC40-73-680-I: MAR lacked date, time, and initials of staff administering medication.
22VAC40-73-650-B: Physician’s orders lacked diagnosis or indications for medications.
22VAC40-73-450-H: Individualized service plan care and services not consistently provided.
22VAC40-73-325-B: Fall risk rating not reviewed or updated after resident falls.
22VAC40-73-40-A: Facility failed to comply with its own fall management policies.
22VAC40-73-680-I: MAR missing diagnosis or indications for medications or supplements.
22VAC40-73-680-D: Medications not administered according to physician’s instructions.
22VAC40-73-325-B: Fall risk rating not updated after resident fall.
22VAC40-73-640-A: Medication management plan not implemented including SOPs.
22VAC40-73-1090-A: Resident admitted to SSE without proper clinical psychologist or physician assessment.
22VAC40-73-460-B: Care personalization and prompt staff response to resident needs lacking.
22VAC40-73-460-D: Failed to provide supervision to prevent falls and wandering.
22VAC40-73-320-A: Physical exam lacked description of reactions to known allergies.
22VAC40-73-440-A: UAI not completed after significant change in resident condition.
22VAC40-73-450-F: ISPs not reviewed and updated annually or after significant change.
22VAC40-73-680-D: Medications not administered per physician’s instructions (medication error).
22VAC40-73-520-I: Activity schedule lacked hour of activity.
22VAC40-73-440-A: UAI not completed annually.
22VAC40-73-450-C: ISP failed to include identified needs dates and home health services.
22VAC40-73-710-E: Restraints used without documentation in resident’s service plan.
22VAC40-73-560-D: Resident agreements and required notifications not signed by all parties.
22VAC40-73-450-F: ISPs not reviewed and updated at least annually.
22VAC40-73-680-D: Medications administered not per physician’s instructions (wrong timing).
22VAC40-73-325-B: Fall risk rating not updated after resident fall.
22VAC40-73-450-C: ISP lacked dates of identified needs and allergy documentation.
22VAC40-73-640-A: Medication management plan lacked verification methods for MAR accuracy.
22VAC40-73-460-D: Failed to provide attention to specialized needs such as wandering.
22VAC40-90-30-C: Staff made materially false statements on sworn statements about convictions.
22VAC40-73-320-A: Physical exams lacked date and allergy reaction descriptions.
22VAC40-73-440-A: UAI not updated after significant changes in resident condition.
22VAC40-73-1130-C: Less than two awake direct care staff on night shift in SCU with 22 or fewer residents.
22VAC40-73-1130-A: Less than two awake direct care staff on day and evening shifts in SCU with 20 or fewer residents.
22VAC40-73-460-D: Failed to supervise resident schedules and care including wandering prevention.
22VAC40-73-70-A: Failed to report major incidents affecting resident safety within 24 hours.
22VAC40-73-550-G: Resident rights not reviewed annually with resident or representative.
Report Facts
Violations cited: 37
Distinct standards: 22
Inspections on page: 20
Inspections with violations: 8
Complaint visits: 8
Employees mentioned
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