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Brighter Living Assisted Living and Memory Care
Assisted Living, Nursing Care & Respite Care · Hopewell, VA
Exterior view of Brighter Living Assisted Living facility sign Exterior view of Brighter Living Assisted Living sign Cozy private bedroom with a view and decor Bright dining room setup with tables and chairs Well-lit private resident room with a bed and seating area Interior view of a resident's room with decorations Cozy corner of a facility's living space with chairs and decor

Brighter Living Assisted Living and Memory Care

Assisted Living, Nursing Care & Respite Care · Hopewell, VA
5301 Plaza Dr, Hopewell, VA 23860 View map Calculator: See prices in your area
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Overview of Brighter Living Assisted Living and Memory Care

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Tucked away in the neighborhood of Hopewell, VA, Brighter Living Assisted Living and Memory Care is a supportive community for those looking for assisted living and memory care. A team of reliable caregivers and nurses are always available to assist residents with their daily living activities. From medication management and personal care to daily housekeeping, the community has it all to guarantee a comfortable retirement.

An array of planned community activities keep everyone active and happy while helping maintain their overall well-being. Those living with memory loss are provided a safe and secure environment tailored to helping them maintain their current cognitive abilities. With its individualized care plans and vibrant programs, the community ensures residents enjoy a blissful retirement tailored to their uniqueness.

Facility Direct Line (804) 458-5830
Facility Direct Line (804) 458-5830
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Bed community size
100-bed community Rank #139 / 365Bed count — State benchmarkedThis home is ranked 139th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 46 / 100 Rank #201 / 446Walk Score — State benchmarkedThis home is ranked 201st out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
61%
Rank #209 / 297Occupancy rate — State benchmarkedThis home is ranked 209th out of 297 homes in Virginia for Occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
61 / 100
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationAugust 13, 2026
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Brighter Living Assisted Living and Memory Care is administered by Carrie Jackson.

Therapy & Rehabilitation

1 service
Respite Care

Contact Information

Business Hours24 hours , Monday - Sunday

Amenities & Lifestyle

Individual Heating/Cooling Systems
Sunroom
Multiple Social Rooms
Salon Services
Transportation Services

Contact Brighter Living Assisted Living and Memory Care

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 37 deficiencies 8 complaints 20 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Total deficiencies (16% above)
• Deficiencies per year (16% above)
• Total complaints (14% above)
• Complaints per year (14% above) 3 Better Metrics better than Virginia average:
• Deficiencies per inspection (17% below)
• Inspections with violations (11% below)
• Inspection violation rate (38% below)
Latest Inspection November 5, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3732 This facility has 16% more total deficiencies than a typical Virginia assisted living residence (37 vs. VA avg 32).↑ 16% worse
Deficiencies per year Info Average deficiencies per year since 2021. 7.46.4 This facility has 16% more deficiencies per year than a typical Virginia assisted living residence (7.4 vs. VA avg 6.4).↑ 16% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.92.3 This facility has 17% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.9 vs. VA avg 2.3).↓ 17% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2014 This facility has had 43% more total inspections than the Virginia average (20 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 43% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 89 This facility has 11% fewer inspections with violations than a typical Virginia assisted living residence (8 vs. VA avg 9).↓ 11% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 40%64% This facility has 24 percentage points lower inspection violation rate than a typical Virginia assisted living residence (40% vs. VA avg 64%).↓ 24% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 87 This facility has 14% more total complaints than a typical Virginia assisted living residence (8 vs. VA avg 7).↑ 14% worse
Complaints per year Info Average complaints per year since 2021. 1.61.4 This facility has 14% more complaints per year than a typical Virginia assisted living residence (1.6 vs. VA avg 1.4).↑ 14% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 5, 2025, found no deficiencies and substantiated no complaints related to personnel, staffing, or resident care.
  • Past inspections from 2023 to 2024 showed recurring medication administration errors and incomplete resident assessments, including failure to update fall risk ratings and individualized service plans.
  • A September 7, 2021 complaint investigation substantiated violations for staffing shortages, inadequate supervision, and failure to report major incidents within required timeframes.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Managed by Shasta Ayala

Administrator

Shasta Ayala has been in health care since 2006, beginning as a CNA and becoming an administrator in 2017. She is dedicated to her staff and residents at Brighter Living Assisted Living and Memory Care. Outside of work, Shasta enjoys camping and supporting her four children at their sporting events.

Places of interest near Brighter Living Assisted Living and Memory Care

Address 3.8 miles from city center Info Estimated distance in miles from Hopewell's city center to Brighter Living Assisted Living and Memory Care's address, calculated via Google Maps.

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Compare Assisted Living around Petersburg

The information below is reported by the Virginia Department of Social Services and Department of Health.

Brighter Living Assisted Living and Memory Care
AL
NH
RC
Hopewell
100
Facility 100
VA AVG 96
Rank #139 / 365
No
46
Facility 46
VA AVG 44
Rank #201 / 446
Private / Semi-Private RoomsCarrie Jackson 61.0% -20
40%
Facility 40%
VA AVG 64.3%
Rank #89 / 330
8
Facility 8
VA AVG 7
Rank #250 / 330
37
Facility 37
VA AVG 32
Rank #190 / 271
1.9
Facility 1.9
VA AVG 2.3
Rank #137 / 271
Petersburg Home for Ladies
AL
MC
Petersburg (Blandford)
54
Facility 54
VA AVG 96
Rank #294 / 365
No
48
Facility 48
VA AVG 44
Rank #185 / 446
Private RoomsJessica Hancock 75.9% A+6
33.3%
Facility 33.3%
VA AVG 64.3%
Rank #62 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
9
Facility 9
VA AVG 32
Rank #71 / 271
1.5
Facility 1.5
VA AVG 2.3
Rank #105 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Brighter Living Assisted Living and Memory Care is located in Hopewell, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Brighter Living Assisted Living and Memory Care

Is Brighter Living Assisted Living and Memory Care in a walkable area?

Brighter Living Assisted Living and Memory Care has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Brighter Living Assisted Living and Memory Care's license expire?

According to VA state health department records, Brighter Living Assisted Living and Memory Care's license expires on August 13, 2026.

What is the occupancy rate at Brighter Living Assisted Living and Memory Care?

Brighter Living Assisted Living and Memory Care's occupancy is 61%.

Are pets allowed at Brighter Living Assisted Living and Memory Care?

No, Brighter Living Assisted Living and Memory Care has a no-pet policy.

Who is the administrator of Brighter Living Assisted Living and Memory Care?

Carrie Jackson is the administrator of Brighter Living Assisted Living and Memory Care.

How many beds does Brighter Living Assisted Living and Memory Care have?

Brighter Living Assisted Living and Memory Care has 100 beds.

Has Brighter Living Assisted Living and Memory Care had any deficiencies?

Brighter Living Assisted Living and Memory Care has had 20 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).

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