Brookdale Hartwell
Assisted Living, Memory Care & Residential Care · Hartwell, GA
Brookdale Hartwell
Assisted Living, Memory Care & Residential Care · Hartwell, GA
Administered by Tylena Revels, Brookdale Hartwell is a 50-bed community in Hartwell, Georgia, offering assisted living and memory care. Accommodations include alcoves, private suites, and one-bedroom apartments, while personal care services start at $5,495 per month. This covers assistance with bathing, dressing, medication management, housekeeping, and meals. For 48 years, it has supported older adults with changing care needs, allowing residents to transition between personal care and memory care without relocating.
Along with respite services, licensed nurses and certified nursing assistants are available around the clock to provide daily support and monitor residents’ health needs. Moreover, memory care residents benefit from secured neighborhoods with keypad entry, specialized programming, and emergency response systems installed in every room. The surrounding neighborhood is relatively walkable, with some nearby destinations accessible on foot.
Additionally, residents can participate in fitness classes, gardening workshops, evening socials, arts and crafts, and games, or spend time in the courtyard, garden, and greenhouse. A beauty salon and barber shop are also offered, along with restaurant-style dining in a formal dining room.
State oversight has identified opportunities to strengthen medication management, staff certification, and safety systems over time. However, a recent complaint investigation found no rule violations.
50-bed community Rank #488 / 666Bed count — State benchmarkedThis home is ranked 488th out of 666 homes in Georgia for Bed Count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
48 years in operation Rank #53 / 669Years in operation — State benchmarkedThis home is ranked 53rd out of 669 homes in Georgia for Years In Operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 53 / 100 Rank #276 / 870Walk Score — State benchmarkedThis home is ranked 276th out of 870 homes in Georgia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypePersonal Care Home
IssuanceApril 13, 2015
CountyHart
Brookdale Hartwell is administered by Tylena Revels.
Emergency SystemsEmergency Alert System
Safety FeaturesEmergency Response in Each Room, Keypad Entry in Secured Memory Care Units
Staffing
Key information about the people who lead and staff this community.
ContactMr. Steven Swain, Executive Vice President (per BBB, record updated Jul 2026)
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Personal Care Home
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Private Dining Room
Arts & Crafts Studio
Game Room
Activitiesgardening workshops, fitness programs, evening socials
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Personal Care Home$5,495 per month
Memory Care$6,505 per month
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2017 · 9 years of data
17 deficiencies
17 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2017 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than Georgia average:
• Total deficiencies (19% below)
• Deficiencies per year (17% below)
• Deficiencies per inspection (29% below)
• Total deficiencies (19% below)
• Deficiencies per year (17% below)
• Deficiencies per inspection (29% below)
Latest Inspection
August 7, 2025
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 21 | This facility has 19% fewer total deficiencies than a typical Georgia assisted living residence (17 vs. GA avg 21).↓ 19% better |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 1.9 | 2.3 | This facility has 17% fewer deficiencies per year than a typical Georgia assisted living residence (1.9 vs. GA avg 2.3).↓ 17% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 1.4 | This facility has 29% fewer deficiencies per inspection than a typical Georgia assisted living residence (1 vs. GA avg 1.4).↓ 29% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 17 | 15 | This facility has had 13% more total inspections than the Georgia average (17 vs. GA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 13% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 7, 2025 complaint investigation closed with no rule violations cited.
- The October 11, 2023 inspection found four deficiencies including staff lacking current emergency first aid and CPR certification, insufficient medication administration time, and unsafe hot water temperature.
- The June 1, 2023 complaint investigation substantiated medication tampering with Hydrocodone due to poor medication management, resulting in staff termination.
What does this home offer?
Pets Allowed
Housing Options: Alcove / Suite / 1 Bed
Building Type: 2-story
Fitness and Recreation
Type of Rooms Available
1 / 4
1 Bed
1
325 - 408 sq. ft
Living Spaces & Floor Plans for Brookdale Hartwell
Places of interest near Brookdale Hartwell
0.9 miles from city center
Estimated distance in miles from Hartwell's city center to Brookdale Hartwell's address, calculated via Google Maps.
Calculate Travel Distance to Brookdale Hartwell
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Compare Assisted Living around the area
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Baptist Village, Inc. | AL IL NH SNF | Waycross | 254 | No | - | 60 | - |
| Miona Geriatric & Dementia Center | AL HOS MC NH PC SNF | Ideal | 88 | No | - | 11 | - |
| Brookdale Hartwell | AL MC RESC | Hartwell | 50 | Yes | A+ | 53 | Alcove / Suite / 1 Bed |
| Vernon Woods | AL IL | Lagrange | 46 | Yes | A+ | 34 | - |
| Benton Village of Stockbridge | AL MC | Stockbridge | 10 | No | A+ | 34 | Studio / 1 Bed / 2 Bed |
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Operated by
Brookdale
Frequently Asked Questions about Brookdale Hartwell
Is Brookdale Hartwell in a walkable area?
Brookdale Hartwell has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Does Brookdale Hartwell have different floorplan options?
Yes — see the floorplan options available at Brookdale Hartwell on this page.
Are pets allowed at Brookdale Hartwell?
Yes, Brookdale Hartwell allows residents to bring their pets.
What is the best email address for Brookdale Hartwell?
The team at Brookdale Hartwell can be reached at tylena.revels@brookdale.com.
Who is the administrator of Brookdale Hartwell?
Tylena Revels is the administrator of Brookdale Hartwell.
How many beds does Brookdale Hartwell have?
Brookdale Hartwell has 50 beds.
Are there photos of Brookdale Hartwell?
Yes — there are 11 photos of Brookdale Hartwell in the photo gallery on this page.
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