Brookdale Lake Highlands
Assisted Living & Memory Care · Dallas, TX

Brookdale Lake Highlands

Assisted Living & Memory Care · Dallas, TX

Overview of Brookdale Lake Highlands

Brookdale Lake Highlands is a highly recognized assisted living and memory care community in Dallas, TX, that offers 24-hour care. With pet-friendly accommodations, older adults still have the lifestyle of their preferences and feel a sense of familiarity. Brookdale Health Plus is also offered to care for residents’ chronic conditions. The community helps residents experience a better quality of life in retirement through personalized care plans tailored to their unique needs. 

Arts and crafts, gardening, and piano are some of the community’s variety of lifestyle offerings, providing residents with opportunities to explore new interests and interact with peers. A spacious courtyard, serene walking paths, and a porch allow residents to have a moment for themselves. BB Owen Park and public transportation are situated nearby, providing the utmost convenience for visitors and family members. This senior living community in Texas is one of U.S. News & World Report’s best assisted living and best memory care, as reflected by its high-quality services. 

What you will love about this neighborhood
  • Ideally situated in the middle-class community of Lake Highlands in Northeast Dallas, this location can easily access White Rock Lake for recreation.
  • Dallas Arboretum & Botanical Gardens and Lake Highlands Town Center are located within 5 miles of the neighborhood, ensuring residents’ enjoyment and wellness.
  • Home to the 87-acre Fair Park that features Art Deco architecture, the neighborhood has come a long way from its ranch-style residences to housing plenty of cultural attractions.
Bed community size
116-bed community Rank #275 / 988Bed count — State benchmarkedThis home is ranked 275th out of 988 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation Rank #46 / 583Years in operation — State benchmarkedThis home is ranked 46th out of 583 homes in Texas. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 60 / 100 Rank #293 / 1391Walk Score — State benchmarkedThis home is ranked 293rd out of 1391 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeType B
StatusLicensed
ExpirationJanuary 10, 2027
CountyDallas
License Number148018
Year Opened11/12/2014

Ownership & Operating Entity

Brookdale Lake Highlands is legally operated by Esc-Ngh, L.p., and administered by Rocio Vega.

OwnerESCNGH, LP
Ownership TypeLIMITED PARTNERSHIP

Type Of Units

Alzheimer's Units
26 units
Total beds
116 units

Safety & Compliance

Wheelchair Accessible
Secured Perimeter
Emergency SystemsYes
Safety FeaturesEmergency alert systems, secured entrances and exits.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Denise Warren, Interim CEO
Administrator Emailrosie.vega@brookdale.com

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Memory & Specialized Care

1 service
Alzheimer's Certification

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Concierge Service
Beauty/Barber Shop
Courtyard And Garden
Gardening / Greenhouse
Private Dining Room
Arts & Crafts Studio
Game Room
Walking Paths
Landscaped Grounds
Community Kitchen
Piano
ActivitiesDaily activities include Chair Zumba, Brain Trivia, Bingo, and Happy Hour
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Assisted Living$2,635 per month
Memory Care$6,400 per month

Contact Brookdale Lake Highlands

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2021 · 5 years of data 11 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Texas state average
Overall vs. TX average 4 Worse Metrics worse than Texas average:
• Total citations (83% above)
• Life safety citations (50% above)
• Citations per year (83% above)
• Inspections with citations (100% above)
1 At Avg Metrics at Texas average:
• Health citations (at TX avg)
0 Better No metrics in this bucket.
Latest Inspection December 13, 2021 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 116 This facility has 83% more total citations than a typical Texas assisted living residence (11 vs. TX avg 6).↑ 83% worse
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 22 This facility has health citations in line with the Texas average (2 vs. TX avg 2).— At avg
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 96 This facility has 50% more life safety citations than a typical Texas assisted living residence (9 vs. TX avg 6).↑ 50% worse
Citations per year Info Average citations per year since 2021. 2.21.2 This facility has 83% more citations per year than a typical Texas assisted living residence (2.2 vs. TX avg 1.2).↑ 83% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 21 This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 13, 2021 inspection found 10 deficiencies including failure to conduct and document fire drills and multiple Life Safety Code violations related to building maintenance and fire safety.
  • Deficiencies included noncompliant locking devices on exit doors, lack of proper fire extinguisher maintenance, and missing gas pressure tests for heating systems.
  • The facility failed to maintain required laundry exhaust systems and soiled linen room ventilation, indicating widespread safety and maintenance issues.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 260 / 350 / 400 sq. ft.

Housing options icon
Housing options icon

Housing Options: Studio / Alcove / Suite

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Brookdale Lake Highlands Home Overview

Get to know the community with a high-definition video tour
Video tour: Brookdale Lake Highlands
Watch this video about life at Brookdale Lake Highlands
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Living Spaces & Floor Plans for Brookdale Lake Highlands

Places of interest near Brookdale Lake Highlands

Address 9.1 miles from city center Info Estimated distance in miles from Dallas's city center to Brookdale Lake Highlands's address, calculated via Google Maps. — 3.54 miles to nearest hospital (Texas Health Presbyterian Hospital Dallas)

Calculate Travel Distance to Brookdale Lake Highlands

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Address

Compare Assisted Living around Dallas

The information below is reported by the Texas Health and Human Services Commission.

Brookdale Lake Highlands
AL
MC
Dallas (Lake Highlands)
116
Facility 116
TX AVG 80
Rank #275 / 988
Yes
60
Facility 60
TX AVG 41
Rank #293 / 1391
48
Facility 48
TX AVG 22
Rank #46 / 583
A+Esc-Ngh, L.p
11
Facility 11
TX AVG 6
Rank #719 / 834
29Studio / Alcove / Suite
The Legacy Midtown Park
AL
HC
IL
MC
NH
Dallas (Vickery Meadow)
98
Facility 98
TX AVG 80
Rank #376 / 988
Yes
45
Facility 45
TX AVG 41
Rank #628 / 1391
5
Facility 5
TX AVG 22
Rank #529 / 583
-The Legacy Midtown Park, Inc
1
Facility 1
TX AVG 6
Rank #150 / 834
1-Studio / 1 Bed / 2 Bed
Caruth Haven Court
AL
MC
Dallas (Park Cities)
95
Facility 95
TX AVG 80
Rank #395 / 988
Yes
75
Facility 75
TX AVG 41
Rank #67 / 1391
11
Facility 11
TX AVG 22
Rank #390 / 583
A+5585 Caruth Haven Opco LLC
5
Facility 5
TX AVG 6
Rank #470 / 834
14Studio / 1 Bed / 2 Bed
Ventana by Buckner
AL
NH
IL
MC
RC
Dallas (Park Cities)
72
Facility 72
TX AVG 80
Rank #508 / 988
Yes
77
Facility 77
TX AVG 41
Rank #51 / 1391
6
Facility 6
TX AVG 22
Rank #514 / 583
-Buckner Senior Living, Inc
4
Facility 4
TX AVG 6
Rank #244 / 834
22Studio / 1 Bed / 2 Bed / 3 Bed
The Forum at Park Lane
AL
IL
Dallas (North Dallas)
65
Facility 65
TX AVG 80
Rank #558 / 988
Yes
63
Facility 63
TX AVG 41
Rank #235 / 1391
7
Facility 7
TX AVG 22
Rank #488 / 583
ASnh Longhorn Tenant LLC
3
Facility 3
TX AVG 6
Rank #320 / 834
21Studio / 1 Bed / 2 Bed

Financial Assistance for
Assisted Living in Texas

Brookdale Lake Highlands is located in Dallas, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Brookdale Lake Highlands

What neighborhood is Brookdale Lake Highlands in?

Brookdale Lake Highlands is in the Lake Highlands neighborhood of Dallas.

Who is the owner of Brookdale Lake Highlands?

Brookdale Lake Highlands is legally operated by Esc-Ngh, L.p., and administered by Rocio Vega.

Is Brookdale Lake Highlands in a walkable area?

Brookdale Lake Highlands has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Brookdale Lake Highlands?

According to TX state health department records, Brookdale Lake Highlands's license number is 148018.

When does Brookdale Lake Highlands's license expire?

According to TX state health department records, Brookdale Lake Highlands's license expires on January 10, 2027.

Who is the administrator of Brookdale Lake Highlands?

Rocio Vega is the administrator of Brookdale Lake Highlands.

How many beds does Brookdale Lake Highlands have?

Brookdale Lake Highlands has 116 beds.

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