Carmel Care Home

Overview of Carmel Care Home

Carmel Care Home in Hesperia, California, is a haven where seniors can receive exceptional residential care, emphasizing a high-level approach to ensure a secure and nurturing environment within this family-owned community. Employing a person-centered approach, Carmel Care Home provides a range of services, including assisted living and board care home services, fostering a residential-style living experience with 24-hour assistance and a home-like setting. The facility also offers dementia and hospice care services, ensuring a personalized and compassionate approach to meet the unique needs of each resident.

Carmel Care Home prioritizes residents’ well-being through features like well-balanced meals, catering to special dietary needs, transportation services, planned activities, ambulation and mobility assistance, as well as daily room cleaning, sanitation, and laundry services. Regular observation of physical and mental conditions is part of the comprehensive care provided, reflecting the commitment to enhancing the overall assisted living experience for seniors.

Facility Direct Line (760) 488-1828 carmelcares@yahoo.com

10-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

8 years in operation

An established community with some operational experience and growing routines.

Walk Score: 54 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

50%

Lower than the California average: 72.8%

Occupied beds

5 / 10

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceNovember 17, 2017

CountySan Bernardino

License Number361800233

State License Types361800233

Carmel Care Home is legally operated by Densen, Rommel & Densen, Caroline, and administered by Rommel Densen.

Safety FeaturesWheelchair/walker accessible entry and exit doors

Staffing

Key information about the people who lead and staff this community.

ContactMrs. Caroline Densen, Partner (per BBB, record updated Jul 2026)

Respite Care

Rehabilitation

Home Care

Visitor PolicyVisitors are welcomed at almost any hour.

Linen ServiceYes

Garden

Since 2021 · 5 years of data 2 citations 5 total visits 0 complaint visits 4 official inspections

Inspection Score

10 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	2	10	This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	3	This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #599 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 599th out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	0	4	This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per inspection Average citations per inspection.	0.4	3.3	This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	5	16	This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1386 Complaint visits — State benchmarked This home is ranked 1st out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	1	7	This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 10, 2025 inspection cited two Type A deficiencies for unlocked chemicals in bathrooms and a dusty ceiling fan posing immediate health and safety risks to residents.
November 19, 2024 and December 1, 2023 inspections found no deficiencies and confirmed the facility was clean, safe, and in good repair.
January 31, 2023 inspection had no deficiencies but noted untidy backyard and dining area, resulting in technical assistance for cleanliness.

Show Inspection Reports

What does this home offer?

Pets Allowed

Building Type: Single-storey

Transportation Services

Fitness and Recreation

3.5 miles from city center Estimated distance in miles from Hesperia's city center to Carmel Care Home's address, calculated via Google Maps. — 0.48 miles to nearest hospital (Desert Valley Hospital)

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Compare Assisted Living around Hesperia

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Foremost Retirement Resort	AL HOS MC	Hesperia	96 Facility 96 CA AVG 104 Rank #799 / 1644	Yes	27 Facility 27 CA AVG 57 Rank #1755 / 2087	79 Facility 79 CA AVG 81 Rank #881 / 1400	1	7 Facility 7 CA AVG 13 Rank #716 / 1386	1 Facility 1 CA AVG 3 Rank #413 / 1159	1 Facility 1 CA AVG 13 Rank #1397 / 1497	95.8%	-	Foremost Retirement Resort Inc	-
Mission of Love	AL MC	Hesperia	14 Facility 14 CA AVG 104 Rank #1292 / 1644	Yes	56 Facility 56 CA AVG 57 Rank #1178 / 2087	86 Facility 86 CA AVG 81 Rank #631 / 1400	4	1 Facility 1 CA AVG 13 Rank #210 / 1386	1 Facility 1 CA AVG 3 Rank #413 / 1159	17 Facility 17 CA AVG 13 Rank #458 / 1497	78.6%	-	Miss Ion Of Love II Inc	-
Carmel Care Home	AL HOS MC RESC RC	Hesperia	10 Facility 10 CA AVG 104 Rank #1308 / 1644	Yes	54 Facility 54 CA AVG 57 Rank #1240 / 2087	91 Facility 91 CA AVG 81 Rank #355 / 1400	4	0 Facility 0 CA AVG 13 Rank #1 / 1386	2 Facility 2 CA AVG 3 Rank #599 / 1159	8 Facility 8 CA AVG 13 Rank #747 / 1497	50.0%	A+	Densen, Rommel & Densen, Caroline	-
Aloha Senior Living	AL MC	Hesperia	-	No	0 Facility 0 CA AVG 57 Rank #2065 / 2087	-	-	-	-	-	-	-	-	Private / Shared Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Who is the owner of Carmel Care Home?

Carmel Care Home is legally operated by Densen, Rommel & Densen, Caroline, and administered by Rommel Densen.

Is Carmel Care Home in a walkable area?

Carmel Care Home has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Carmel Care Home?

Carmel Care Home's occupancy is 50%.

How long has Carmel Care Home been in business?

Carmel Care Home has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at Carmel Care Home?

Yes, Carmel Care Home allows residents to bring their pets.

Who is the administrator of Carmel Care Home?

Rommel Densen is the administrator of Carmel Care Home.

How many beds does Carmel Care Home have?

Carmel Care Home has 10 beds.

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