Carmel Hills
Assisted Living, Hospice Care & Independent Living · Mecklenburg County, NC
Carmel Hills
Assisted Living, Hospice Care & Independent Living · Mecklenburg County, NC
Overview of Carmel Hills
Live your golden years in a relaxing retirement environment with Carmel Hills, a non-profit, Christian community in Charlotte, NC for residents needing independent living and assisted living. With its intimate and welcoming setting, residents enjoy closer relationships with the care team and fellow residents. Those needing extra care and support can feel at ease with a highly trained team of care professionals available round-the-clock to help them with their personal care, daily living activities, medication management, and more.
By handling the housekeeping and laundry for residents, Carmel Hills gives residents more free time to enjoy their passions and focus on their well-being. The community also organizes an array of activities to bring residents closer together and make sure they have plenty of opportunities to stay active and motivated. Well-balanced meals and replenishing snacks are also available to ensure residents never skip meal times and maintain proper nutrition. With Carmel Hills, residents can enjoy a fulfilling lifestyle without worrying about mundane chores or their finances.
38-bed community Rank #319 / 390Bed count — State benchmarkedThis home is ranked 319th out of 390 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 6 / 100 Rank #484 / 572Walk Score — State benchmarkedThis home is ranked 484th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
StatusActive
CountyMecklenburg
License NumberHAL-060-001
Staffing
Key information about the people who lead and staff this community.
ContactDanny Sands, Chief Executive Officer
Nursing Services
24-Hour Staffing
Minimum Age55
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
ActivitiesResidents enjoy organized activities including gardening, crafts, exercise classes, games, shopping trips, and movie nights.
Specific ProgramsSpiritual Activities, Gardening, Crafts, Exercise Classes, Games, Shopping Trips, Movie Nights.
Religious ServicesYes, weekday morning spiritual services.
Volunteer ProgramsYes
Touring HoursMon - Fri, 8:00 - 4:30
Food DescriptionResidents enjoy fresh, high-quality meals served in a communal dining room, with one meal included for independent living residents and three meals for assisted living residents.
Meal ScheduleDinner served at 5 p.m. Monday-Thursday; 1 p.m. on Friday-Sunday.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
20 deficiencies
20 inspections
0 penalties
16 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (55% below)
• Total inspections (5% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (11% below)
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (55% below)
• Total inspections (5% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (11% below)
Latest Inspection
April 24, 2024
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 46 | This facility has 57% fewer total deficiencies than a typical North Carolina assisted living residence (20 vs. NC avg 46).↓ 57% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 1.8 | 4.2 | This facility has 57% fewer deficiencies per year than a typical North Carolina assisted living residence (1.8 vs. NC avg 4.2).↓ 57% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 2.2 | This facility has 55% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1 vs. NC avg 2.2).↓ 55% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 21 | This facility has 5% fewer total inspections than a typical North Carolina assisted living residence (20 vs. NC avg 21).↓ 5% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 16 | 19 | This facility has 16% fewer inspections with deficiencies than a typical North Carolina assisted living residence (16 vs. NC avg 19).↓ 16% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 80% | 90% | This facility has 10 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (80% vs. NC avg 90%).↓ 10% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 24, 2024 construction survey cited six deficiencies including fire safety and electrical issues, with some corrected on site before the surveyor left.
- April 24, 2024 inspection found unresolved fire protection deficiencies from January 15, 2024, corridor obstructions reducing width to less than two feet, and unsafe emergency equipment.
- June 1, 2022 annual survey cited three deficiencies including medication errors affecting two residents and failure to report COVID-19 cases promptly.
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Living Spaces & Floor Plans for Carmel Hills
A Unit Floor Plan
B Unit Floor Plan
C Unit Floor Plan
D Unit Floor Plan
Duplex Unit Floor Plan
Log Cabin Unit Floor Plan
Places of interest near Carmel Hills
8.2 miles from city center
Estimated distance in miles from Charlotte's city center to Carmel Hills's address, calculated via Google Maps.
Calculate Travel Distance to Carmel Hills
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Financial Assistance for
Assisted Living in North Carolina
Carmel Hills is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around Mecklenburg County
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Aldersgate |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Windsor Park) | 120
Facility
120
NC AVG
72
Rank
#36 / 390 | No |
40
Facility
40
NC AVG
33
Rank
#225 / 572 |
88.8%
Facility
88.8%
NC AVG
69.9%
Rank
#52 / 246 | A+ | - | - | 3 | 0%
Facility
0%
NC AVG
76.2%
Rank
#1 / 335 | 1 Bed / 2 Bed |
| Pineville Rehabilitation & Living Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Pineville (Lakeview Drive) | 106
Facility
106
NC AVG
72
Rank
#68 / 390 | No |
25
Facility
25
NC AVG
33
Rank
#346 / 572 |
68.3%
Facility
68.3%
NC AVG
69.9%
Rank
#142 / 246 | A+ | - | - | 6 | 0%
Facility
0%
NC AVG
76.2%
Rank
#1 / 335 | Private / Semi-Private Rooms |
| Carmel Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Charlotte (Montibello) | 38
Facility
38
NC AVG
72
Rank
#319 / 390 | No |
6
Facility
6
NC AVG
33
Rank
#484 / 572 | - | - | 104.50/200
Facility
104.50/200
NC AVG
92.2
Rank
#20 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | 1 Bed / 2 Bed | |
| Modern Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Huntersville | - | No | - | - | - | - | - | - | - | 1 Bed / 2 Bed |
Frequently Asked Questions about Carmel Hills
What neighborhood is Carmel Hills in?
Carmel Hills is in the Montibello neighborhood of Charlotte.
Is Carmel Hills in a walkable area?
Carmel Hills has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Carmel Hills?
According to NC state health department records, Carmel Hills's license number is HAL-060-001.
Does Carmel Hills have different floorplan options?
Yes — see the floorplan options available at Carmel Hills on this page.
How many beds does Carmel Hills have?
Carmel Hills has 38 beds.
Are there photos of Carmel Hills?
Yes — there are 8 photos of Carmel Hills in the photo gallery on this page.
What is the address of Carmel Hills?
Carmel Hills is located at 2801 Carmel Rd, Charlotte, NC 28226.
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