Chapters Living of Canton
Assisted Living & Memory Care · Canton, GA
Chapters Living of Canton
Assisted Living & Memory Care · Canton, GA
Overview of Chapters Living of Canton
Chapters Living of Canton is a 110-bed assisted living and memory care facility located at 125 Riverside Terrace in Canton, Georgia. Serving Cherokee County, the community provides residential support and cognitive care in a pet-friendly environment with emergency call systems. The property is situated approximately three miles from Northside Hospital Cherokee and offers nutritional services and community engagement programs.
State regulatory data from the Georgia Department of Community Health indicates a challenging initial operational period, with the facility averaging seven deficiencies in 2025. While the community achieved a citations-per-inspection rate of zero during audits in March and June 2025, a January 2025 report substantiated six serious violations following a resident elopement. Documentation revealed that a resident with dementia exited through an unlocked courtyard gate during a fire drill; the investigation cited failures in governing body oversight, safety device utilization, and the required 24-hour incident reporting to the state.
Clinical operations for the facility have also faced scrutiny regarding personnel levels and daily maintenance. An October 2025 investigation substantiated that the community failed to meet state-mandated staff-to-resident ratios for 39 days, specifically affecting the memory care and assisted living units. These staffing shortages were linked to observed delays in responding to resident calls and unsanitary conditions in dining areas, despite the facility operating at approximately 75% capacity.
Individualized support is intended to prioritize resident safety, though administrative records show inconsistent adherence to these standards. Although a change-of-ownership inspection in early 2025 found no violations, subsequent data reflect ongoing difficulties in maintaining adequate protective oversight for vulnerable residents. No formal fines are currently listed, but the facility’s deficiency average remains 43% worse than the Georgia state benchmark.
Prospective residents who seek a modern campus may best fit this environment while the facility stabilizes its staffing levels. This community is most appropriate for individuals whose representatives can actively monitor care quality and verify that the current staff-to-resident ratios meet their loved one’s specific safety needs.
110-bed community Rank #151 / 661Bed count — State benchmarkedThis home is ranked 151st out of 661 homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation Rank #644 / 671Years in operation — State benchmarkedThis home is ranked 644th out of 671 homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 70 / 100 Rank #88 / 838Walk Score — State benchmarkedThis home is ranked 88th out of 838 homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Georgia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypePersonal Care Home
IssuanceJanuary 8, 2025
CountyCherokee
Chapters Living of Canton is administered by Abby Nsiah.
Emergency SystemsYes
Linen ServiceYes
Pet Friendly
Emergency Call System
Homelike Residence
ActivitiesEnriching activities for every interest including exercise classes, worship services, music, crafts, and game nights
Specific ProgramsPersonal Care
Religious Services
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2025 · 1 year of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
7 deficiencies
5 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (72% below)
• Deficiencies per inspection (5% below)
• Total deficiencies (72% below)
• Deficiencies per inspection (5% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 25 | This facility has 72% fewer total deficiencies than a typical Georgia assisted living residence (7 vs. GA avg 25).↓ 72% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.4 | 1.48 | This facility has 5% fewer deficiencies per inspection than a typical Georgia assisted living residence (1.4 vs. GA avg 1.48).↓ 5% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 5 | 17 | This facility has had 71% fewer total inspections than the Georgia average (5 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 71% fewer |
What does this home offer?
Pets Allowed
Places of interest near Chapters Living of Canton
0.0 miles from city center
Estimated distance in miles from Canton's city center to Chapters Living of Canton's address, calculated via Google Maps.
Calculate Travel Distance to Chapters Living of Canton
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Compare Assisted Living around Canton
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
|
City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| The Phoenix at Union Hill | AL IL MC RC | Canton | 144
Facility
144
GA AVG
87
Rank
#75 / 661 | Yes |
13
Facility
13
GA AVG
41
Rank
#697 / 838 | Studio / 1 Bed / 2 Bed | 6
Facility
6
GA AVG
14
Rank
#453 / 671 | Nick Rowell | 16 | 5
Facility
5
GA AVG
21
Rank
#213 / 480 | 0.3
Facility
0.3
GA AVG
1.2
Rank
#129 / 480 |
| Chapters Living of Canton | AL MC | Canton | 110
Facility
110
GA AVG
87
Rank
#151 / 661 | Yes |
70
Facility
70
GA AVG
41
Rank
#88 / 838 | - | 1
Facility
1
GA AVG
14
Rank
#644 / 671 | Abby Nsiah | 5 | 7
Facility
7
GA AVG
21
Rank
#255 / 480 | 1.4
Facility
1.4
GA AVG
1.2
Rank
#360 / 480 |
| Cameron Hall of Canton | AL MC | Canton | 105
Facility
105
GA AVG
87
Rank
#173 / 661 | Yes |
47
Facility
47
GA AVG
41
Rank
#346 / 838 | Studio / Suite | 28
Facility
28
GA AVG
14
Rank
#99 / 671 | James Luffman | 38 | 18
Facility
18
GA AVG
21
Rank
#367 / 480 | 0.5
Facility
0.5
GA AVG
1.2
Rank
#187 / 480 |
| The Retreat at Canton | AL MC RC | Canton | 90
Facility
90
GA AVG
87
Rank
#271 / 661 | Yes |
47
Facility
47
GA AVG
41
Rank
#346 / 838 | Studio / Suite | 6
Facility
6
GA AVG
14
Rank
#453 / 671 | Blake Watson | 19 | 7
Facility
7
GA AVG
21
Rank
#255 / 480 | 0.4
Facility
0.4
GA AVG
1.2
Rank
#163 / 480 |
| Cherokee Angel Personal Care Home | AL | Canton | 19
Facility
19
GA AVG
87
Rank
#623 / 661 | No |
30
Facility
30
GA AVG
41
Rank
#535 / 838 | Private Rooms | 9
Facility
9
GA AVG
14
Rank
#290 / 671 | Midelyn Louis | 5 | 3
Facility
3
GA AVG
21
Rank
#155 / 480 | 0.6
Facility
0.6
GA AVG
1.2
Rank
#220 / 480 |
Financial Assistance for
Assisted Living in Georgia
Chapters Living of Canton is located in CANTON, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Frequently Asked Questions about Chapters Living of Canton
Is Chapters Living of Canton in a walkable area?
Chapters Living of Canton has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
How long has Chapters Living of Canton been in business?
Chapters Living of Canton has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Chapters Living of Canton?
Yes, Chapters Living of Canton allows residents to bring their pets.
What is the best email address for Chapters Living of Canton?
The team at Chapters Living of Canton can be reached at bbojanovic@chapterscanton.com.
Who is the administrator of Chapters Living of Canton?
Abby Nsiah is the administrator of Chapters Living of Canton.
How many beds does Chapters Living of Canton have?
Chapters Living of Canton has 110 beds.
Has Chapters Living of Canton had any deficiencies?
Chapters Living of Canton has had 7 reported deficiencies since 2025 according to records from Georgia Department of Community Health (DCH).
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