Chapters Living of Canton
Assisted Living & Memory Care · Canton, GA
Chapters Living of Canton
Assisted Living & Memory Care · Canton, GA
Overview of Chapters Living of Canton
Chapters Living of Canton is a 110-bed assisted living and memory care facility located at 125 Riverside Terrace in Canton, Georgia. Serving Cherokee County, the community provides residential support and cognitive care in a pet-friendly environment with emergency call systems. The property is situated approximately three miles from Northside Hospital Cherokee and offers nutritional services and community engagement programs.
State regulatory data from the Georgia Department of Community Health indicates a challenging initial operational period, with the facility averaging seven deficiencies in 2025. While the community achieved a citations-per-inspection rate of zero during audits in March and June 2025, a January 2025 report substantiated six serious violations following a resident elopement. Documentation revealed that a resident with dementia exited through an unlocked courtyard gate during a fire drill; the investigation cited failures in governing body oversight, safety device utilization, and the required 24-hour incident reporting to the state.
Clinical operations for the facility have also faced scrutiny regarding personnel levels and daily maintenance. An October 2025 investigation substantiated that the community failed to meet state-mandated staff-to-resident ratios for 39 days, specifically affecting the memory care and assisted living units. These staffing shortages were linked to observed delays in responding to resident calls and unsanitary conditions in dining areas, despite the facility operating at approximately 75% capacity.
Individualized support is intended to prioritize resident safety, though administrative records show inconsistent adherence to these standards. Although a change-of-ownership inspection in early 2025 found no violations, subsequent data reflect ongoing difficulties in maintaining adequate protective oversight for vulnerable residents. No formal fines are currently listed, but the facility’s deficiency average remains 43% worse than the Georgia state benchmark.
Prospective residents who seek a modern campus may best fit this environment while the facility stabilizes its staffing levels. This community is most appropriate for individuals whose representatives can actively monitor care quality and verify that the current staff-to-resident ratios meet their loved one’s specific safety needs.
110-bed community Rank #155 / 672Bed count — State benchmarkedThis home is ranked 155th out of 672 homes in Georgia. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation Rank #641 / 670Years in operation — State benchmarkedThis home is ranked 641st out of 670 homes in Georgia. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 70 / 100 Rank #90 / 873Walk Score — State benchmarkedThis home is ranked 90th out of 873 homes in Georgia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypePersonal Care Home
IssuanceJanuary 8, 2025
CountyCherokee
Chapters Living of Canton is administered by Abby Nsiah.
Emergency SystemsYes
Pets Allowed
Linen ServiceYes
Pet-Friendly
Homelike Residence
Nutritious Meals And Snacks
Emergency Response Call System
ActivitiesEnriching activities for every interest including exercise classes, worship services, music, crafts, and game nights
Specific ProgramsPersonal Care
Religious Services
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2025 · 1 year of data
7 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (67% below)
• Deficiencies per year (67% below)
• Total deficiencies (67% below)
• Deficiencies per year (67% below)
Latest Inspection
October 9, 2025
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 21 | This facility has 67% fewer total deficiencies than a typical Georgia assisted living residence (7 vs. GA avg 21).↓ 67% better |
|
Deficiencies per year
Average deficiencies per year since 2025.
| 7 | 21 | This facility has 67% fewer deficiencies per year than a typical Georgia assisted living residence (7 vs. GA avg 21).↓ 67% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 9, 2025 complaint investigation substantiated failure to maintain required minimum staffing ratios, causing inadequate care and dirty dining areas in memory care and assisted living units.
- January 9, 2025 complaint investigation found six deficiencies including failure to prevent resident elopement, lack of safety oversight, poor incident documentation, and late reporting of a serious incident.
- June 5, 2025 complaint investigation and March 20, 2025 complaint investigation both closed with no deficiencies cited.
Places of interest near Chapters Living of Canton
0.0 miles from city center
Estimated distance in miles from Canton's city center to Chapters Living of Canton's address, calculated via Google Maps.
Calculate Travel Distance to Chapters Living of Canton
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Compare Assisted Living around Canton
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| The Phoenix at Union Hill | AL IL MC RC | Canton | 144
Facility
144
GA AVG
88
Rank
#76 / 672 | No |
13
Facility
13
GA AVG
39
Rank
#702 / 873 | Studio / 1 Bed / 2 Bed | 5
Facility
5
GA AVG
14
Rank
#492 / 670 | Nick Rowell | 16 | 5
Facility
5
GA AVG
21
Rank
#226 / 574 | 0.3
Facility
0.3
GA AVG
2.1
Rank
#142 / 574 |
| Chapters Living of Canton | AL MC | Canton | 110
Facility
110
GA AVG
88
Rank
#155 / 672 | No |
70
Facility
70
GA AVG
39
Rank
#90 / 873 | - | 1
Facility
1
GA AVG
14
Rank
#641 / 670 | Abby Nsiah | 5 | 7
Facility
7
GA AVG
21
Rank
#267 / 574 | 1.4
Facility
1.4
GA AVG
2.1
Rank
#390 / 574 |
| Cameron Hall of Canton | AL MC | Canton | 105
Facility
105
GA AVG
88
Rank
#177 / 672 | Yes |
47
Facility
47
GA AVG
39
Rank
#347 / 873 | Studio / Suite | 28
Facility
28
GA AVG
14
Rank
#99 / 670 | James Luffman | 38 | 18
Facility
18
GA AVG
21
Rank
#379 / 574 | 0.5
Facility
0.5
GA AVG
2.1
Rank
#201 / 574 |
| The Retreat at Canton | AL MC RC | Canton | 90
Facility
90
GA AVG
88
Rank
#278 / 672 | No |
47
Facility
47
GA AVG
39
Rank
#347 / 873 | Studio / Suite | 6
Facility
6
GA AVG
14
Rank
#442 / 670 | Blake Watson | 19 | 7
Facility
7
GA AVG
21
Rank
#267 / 574 | 0.4
Facility
0.4
GA AVG
2.1
Rank
#177 / 574 |
| The Retreat at Jasper | AL MC RC | Jasper | 80
Facility
80
GA AVG
88
Rank
#340 / 672 | No |
24
Facility
24
GA AVG
39
Rank
#589 / 873 | Studio / Suite | 6
Facility
6
GA AVG
14
Rank
#442 / 670 | - | 8 | 2
Facility
2
GA AVG
21
Rank
#142 / 574 | 0.3
Facility
0.3
GA AVG
2.1
Rank
#142 / 574 |
Financial Assistance for
Assisted Living in Georgia
Chapters Living of Canton is located in CANTON, Georgia.
Here are the financial assistance programs available to residents in Georgia.
Frequently Asked Questions about Chapters Living of Canton
Is Chapters Living of Canton in a walkable area?
Chapters Living of Canton has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the best email address for Chapters Living of Canton?
The team at Chapters Living of Canton can be reached at bbojanovic@chapterscanton.com.
Who is the administrator of Chapters Living of Canton?
Abby Nsiah is the administrator of Chapters Living of Canton.
How many beds does Chapters Living of Canton have?
Chapters Living of Canton has 110 beds.
Are there photos of Chapters Living of Canton?
Yes — there are 9 photos of Chapters Living of Canton in the photo gallery on this page.
What is the address of Chapters Living of Canton?
Chapters Living of Canton is located at 125 Riverside Terrace, Canton, GA 30114.
What is the phone number of Chapters Living of Canton?
(770) 720-9669 will put you in contact with the team at Chapters Living of Canton.
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