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Chapters Living of Joplin
Assisted Living, Independent Living & Memory Care · Joplin, MO
Bright interior common area with seating and stone fireplace Interior common area with brick fireplace and decor Rocking chairs on a porch at the facility Outdoor pavilion in a landscaped area Bright common area with seating and home decor Interior view of a cozy common area with stairs Cozy bedroom with floral bedding and soft lighting A serene outdoor patio with flowering plants Interior view of a kitchen area in a facility Brightly lit interior corner with a cozy chair Outdoor gazebo surrounded by trees in a serene setting Interior hallway with chairs and artwork Staff member preparing food in a kitchen

Chapters Living of Joplin

Assisted Living, Independent Living & Memory Care · Joplin, MO
201 S Northpark Ln, Joplin, MO 64801-8426 View map Calculator: See prices in your area
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Overview of Chapters Living of Joplin

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Chapters Living of Joplin is a 93-bed voluntary non-profit nursing home at 201 South Northpark Lane, Joplin, Jasper County, Missouri. Rebecca Massey serves as administrator; Chapters Joplin Opco LLC provides operations. The community accommodates independent living, assisted living, and memory care alongside short-term rehabilitation. Average length of stay is 48 days.

The facility provides religious services including chapel services and Bible studies, along with activities, dining options, and common areas.

The facility occupies a highly walkable urban location (walk score 77), with most daily errands accessible on foot.

The payer mix reflects a care model balancing short-term Medicare rehabilitation with longer-term Medicaid and private-pay residents. Medicare accounts for 27 percent of new admissions (average stay 4-5 months), private pay represents 55 percent (typical stay 1 month), and Medicaid comprises 18 percent (typical stay 1-2 months).

Occupancy and financial performance warrant family attention. Current occupancy stands at 47.2 percent, down 10.5 percentage points from 57.8 percent in 2022 and markedly below state average occupancy for comparable facilities. Gross revenue in 2023 was $10.3 million against operating expenses of $11.5 million, producing a net deficit of $4.1 million and a negative profit margin of 39.9 percent. Payroll costs represent 66 percent of revenue at $6.8 million.

The sustained operating losses and declining occupancy trajectory raise questions about operational stability, service continuity, and the facility’s capacity to maintain and upgrade plant and equipment over time.

The facility reports no civil money penalties or payment denials in the past three years.

Families evaluating Chapters Living should request clarification on the causes and timeline of the occupancy decline, and current operational and financial stabilization plans.

Facility Direct Line (630) 766-5800
Facility Direct Line (630) 766-5800
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Capacity and availability

Residents per day
65
Bed community size
93-bed community Rank #213 / 450Bed count — State benchmarkedThis home is ranked 213th out of 450 homes we track in Missouri for bed count. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 77 / 100 Rank #53 / 545Walk Score — State benchmarkedThis home is ranked 53rd out of 545 homes we track in Missouri for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Missouri facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
70%
Rank #181 / 407Occupancy rate — State benchmarkedThis home is ranked 181st out of 407 homes we track in Missouri for occupancy. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Missouri that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Missouri average: 66.6%
Occupied beds
65 / 93
Average occupied beds in Missouri homes 72 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
IssuanceMay 6, 2026
ExpirationMay 5, 2028
CountyJasper
License Number053598

Ownership & Operating Entity

Chapters Living of Joplin is legally operated by Chapters Joplin Opco LLC, and administered by Rebecca Massey.

Corporate EntityCHAPTERS JOPLIN OPCO LLC
Owner NameChapters Joplin Opco LLC

Type Of Units

ALF**
93 units
Total beds
93 units

Safety & Compliance

Emergency Systems24/7 emergency call systems available.

Memory & Specialized Care

1 service
Dedicated Alzheimer's Unit

Amenities & Lifestyle

Emergency Call System
Dining
Engaging Programs And Events
Activities
Religious ServicesChapel services and Bible studies available

Contact Chapters Living of Joplin

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 17 deficiencies 5 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average
Overall vs. MO average 1 Worse Metrics worse than Missouri average:
• Deficiencies per inspection (17% above) 1 Better Metrics better than Missouri average:
• Total deficiencies (51% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1735 This facility has 51% fewer total deficiencies than a typical Missouri assisted living residence (17 vs. MO avg 35).↓ 51% better
Deficiencies per inspection Info Average deficiencies per inspection. 3.42.9 This facility has 17% more deficiencies per inspection than a typical Missouri assisted living residence (3.4 vs. MO avg 2.9).↑ 17% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all inspections conducted at this facility. 512 This facility has had 58% fewer total inspections than the Missouri average (5 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 58% fewer

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Chapters Living of Joplin

Address 0.0 miles from city center Info Estimated distance in miles from Joplin's city center to Chapters Living of Joplin's address, calculated via Google Maps.

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Compare Assisted Living around Joplin

Info below is compiled from the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Chapters Living of Joplin
AL
IL
MC
Joplin
93
Facility 93
MO AVG 96
Rank #213 / 450
Yes
77
Facility 77
MO AVG 46
Rank #53 / 545
ALF** (93)Chapters Joplin Opco LLC--
Maple Tree Terrace
AL
ADC
HOS
RC
Carthage (Grand Heights)
50
Facility 50
MO AVG 96
Rank #386 / 450
Yes
57
Facility 57
MO AVG 46
Rank #176 / 545
Studio / SuiteCarthage Residential, LLC
23
Facility 23
MO AVG 10
Rank #44 / 226
A+
Foxberry Terrace Senior Living
AL
ADC
HOS
IL
MC
RC
Webb City
46
Facility 46
MO AVG 96
Rank #401 / 450
Yes
8
Facility 8
MO AVG 46
Rank #510 / 545
Studio / 1 Bed / 2 BedCarthage Assisted Living, LLC--
Henley Place
AL
ADC
HC
HOS
RESC
RC
Neosho-Yes
42
Facility 42
MO AVG 46
Rank #312 / 545
Studio / 1 Bed---
Silver Creek Senior Living by Americare
AL
ADC
HOS
MC
RC
Joplin-Yes
42
Facility 42
MO AVG 46
Rank #312 / 545
Studio / Alcove---
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Financial Assistance for
Assisted Living in Missouri

Chapters Living of Joplin is located in JOPLIN, Missouri.
Here are the financial assistance programs available to residents in Missouri.

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled
General Missouri resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MO

Rural access prioritized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+
General Missouri resident, in approved facility.
Income Limits ~$1,215/month individual
Asset Limits $2,000 individual
MO

Supplements SSI; facility-based only.

Benefits
Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+
General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Caregiver must be family; small program size.

Benefits
Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled
General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Less intensive than waivers; statewide access.

Benefits
Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled
General Missouri resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MO

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —
General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual
Asset Limits Not assessed; need-based.
MO

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits
Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Missouri resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MO

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Chapters Living of Joplin

Who is the owner of Chapters Living of Joplin?

Chapters Living of Joplin is legally operated by Chapters Joplin Opco LLC, and administered by Rebecca Massey.

Is Chapters Living of Joplin in a walkable area?

Chapters Living of Joplin has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Chapters Living of Joplin?

According to MO state health department records, Chapters Living of Joplin's license number is 053598.

When does Chapters Living of Joplin's license expire?

According to MO state health department records, Chapters Living of Joplin's license expires on May 5, 2028.

What is the occupancy rate at Chapters Living of Joplin?

Chapters Living of Joplin's occupancy is 70%.

Are pets allowed at Chapters Living of Joplin?

Yes, Chapters Living of Joplin allows residents to bring their pets.

Who is the administrator of Chapters Living of Joplin?

Rebecca Massey is the administrator of Chapters Living of Joplin.

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