Charter Senior Living of Jackson
Assisted Living, Memory Care & Respite Care · Jackson, TN

Charter Senior Living of Jackson

Assisted Living, Memory Care & Respite Care · Jackson, TN

Overview of Charter Senior Living of Jackson

Charter Senior Living of Jackson is a trusted senior living community in Jackson, TN, that specializes in assisted living, memory care, respite care, and short-term stays. The community helps residents find their ideal accommodation from their wide array of floor plans, including one-bedroom and studio apartments. With a stellar reputation for providing the highest-quality, the community features long-tenured team members to care for residents, providing them with 24/7 assistance and support.

With a focus on wellness and independence, the community offers plenty of convenient services, such as weekly housekeeping, laundry services, on-site maintenance, and bus transportation. An array of activities and amenities help residents stay entertained. These include a full-service beauty salon, cozy reading lounge & card room, a game room, wooded grounds, an inviting courtyard and gardens. This pet-friendly community also offers pet therapy to foster companionship and sense of responsibility.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 70 Rank #249 / 425Bed count — State benchmarkedThis home is ranked 249th out of 425 homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #232 / 386Years in operation — State benchmarkedThis home is ranked 232nd out of 386 homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #365 / 520Walk Score — State benchmarkedThis home is ranked 365th out of 520 homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Tennessee that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
23 / 100

About this community

License Details

Facility TypeAssisted Care Living Facility
IssuanceJanuary 2, 2000
ExpirationNovember 5, 2027
CountyMadison
License Number00000002

Ownership & Operating Entity

Charter Senior Living of Jackson is legally operated by SNH TENN Tenant LLC, and administered by Rebecca Strawn.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Dining
Art Gallery
Specific ProgramsFlourish℠ Programming, Respite Care & Short-Term Stays
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.

Contact Charter Senior Living of Jackson

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 4 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Tennessee state average
Overall vs. TN average 0 Worse No metrics in this bucket. 2 Better Metrics better than Tennessee average:
• Total citations (20% below)
• Citations per inspection (10% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 45 This facility has 20% fewer total citations than a typical Tennessee assisted living residence (4 vs. TN avg 5).↓ 20% better
Citations per inspection Info Average citations per inspection. 2.02.21 This facility has 10% fewer citations per inspection than a typical Tennessee assisted living residence (2 vs. TN avg 2.21).↓ 10% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 22 This facility has total inspections in line with the Tennessee average (2 vs. TN avg 2).— At avg

Residents information

Stay stats

Average length of stay
226 days
Total residents
85
Total admissions (2024)
26
Total discharges (2024)
33

Discharges

  • To Private Residence or Home 4
  • To Nursing Home 10

Demographics

GENDER

  • Female Residents 81.2%
  • Male Residents 18.8%

AGE DISTRIBUTION

  • 65-69 1.2%
  • 70-74 5.9%
  • 75-79 11.8%
  • 80-84 38.8%
  • 85-89 18.8%
  • 90 or more 23.5%

ETHNICITY

  • Black Residents 4.7%
  • White Residents 95.3%

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Alcove / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Managed by Deniece Caldwell

Executive Director

Deniece Caldwell brings a passion for health care and a genuine willingness to help others to her role at Charter Senior Living of Jackson. She is dedicated to enhancing the lives of residents with compassion and purpose. Deniece enjoys traveling, walking, reading, and spending time with her family.

Places of interest near Charter Senior Living of Jackson

Address 2.3 miles from city center Info Estimated distance in miles from Jackson's city center to Charter Senior Living of Jackson's address, calculated via Google Maps. — 1.14 miles to nearest hospital (Jackson-Madison County General Hospital)

Calculate Travel Distance to Charter Senior Living of Jackson

Add your location

Address

Compare Assisted Living around Jackson

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Brookdale Jackson Oaks
AL
IL
MC
Jackson
75
Facility 75
TN AVG 88
Rank #227 / 425
Yes
52
Facility 52
TN AVG 36
Rank #114 / 520
Studio / 1 Bed / 2 Bed
17
Facility 17
TN AVG 27
Rank #297 / 386
41.3%
Facility 41.3%
TN AVG 73.1%
Rank #252 / 268
A+James Clinton HickersonBlc Jackson Oaks, LLC
373 days
Facility 373 days
TN AVG 459
Rank #112 / 182
6529.2%70.8%0%7.7%4.6%1.5%24.6%21.5%40%6.2%93.8%
Brookdale at Home® Jackson Oaks
AL
IL
MC
Jackson
75
Facility 75
TN AVG 88
Rank #227 / 425
Yes
52
Facility 52
TN AVG 36
Rank #114 / 520
Studio / 1 Bed / 2 Bed
17
Facility 17
TN AVG 27
Rank #297 / 386
41.3%
Facility 41.3%
TN AVG 73.1%
Rank #252 / 268
A+James Clinton HickersonBlc Jackson Oaks, LLC
373 days
Facility 373 days
TN AVG 459
Rank #112 / 182
6529.2%70.8%0%7.7%4.6%1.5%24.6%21.5%40%6.2%93.8%
Charter Senior Living of Jackson
AL
MC
RC
Jackson
70
Facility 70
TN AVG 88
Rank #249 / 425
Yes
23
Facility 23
TN AVG 36
Rank #365 / 520
Studio / Alcove / 1 Bed / 2 Bed
26
Facility 26
TN AVG 27
Rank #232 / 386
--Rebecca StrawnSnh Tenn Tenant LLC
226 days
Facility 226 days
TN AVG 459
Rank #146 / 182
8518.8%81.2%0%1.2%5.9%11.8%38.8%18.8%23.5%4.7%95.3%
Southern Oaks
AL
ADC
HOS
RC
Henderson
37
Facility 37
TN AVG 88
Rank #396 / 425
Yes
16
Facility 16
TN AVG 36
Rank #409 / 520
Studio / 1 Bed
25
Facility 25
TN AVG 27
Rank #249 / 386
59.5%
Facility 59.5%
TN AVG 73.1%
Rank #210 / 268
-Stephanie WatkinsHenderson Residential, LLC
668 days
Facility 668 days
TN AVG 459
Rank #34 / 182
2326.1%73.9%0%0%8.7%4.3%21.7%34.8%30.4%-100%
Dogwood Pointe Senior Living
AL
ADC
HC
HOS
MC
RC
Milan
36
Facility 36
TN AVG 88
Rank #398 / 425
Yes
12
Facility 12
TN AVG 36
Rank #438 / 520
Studio / 1 Bed
7
Facility 7
TN AVG 27
Rank #357 / 386
75.0%
Facility 75.0%
TN AVG 73.1%
Rank #143 / 268
-Bridgette BodifordMilan Residential LLC
1004 days
Facility 1004 days
TN AVG 459
Rank #4 / 182
4825%75%4.2%2.1%0%14.6%14.6%16.7%47.9%-100%

Financial Assistance for
Assisted Living in Tennessee

Charter Senior Living of Jackson is located in Jackson, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Charter Senior Living of Jackson

Who is the owner of Charter Senior Living of Jackson?

Charter Senior Living of Jackson is legally operated by SNH TENN Tenant LLC, and administered by Rebecca Strawn.

Is Charter Senior Living of Jackson in a walkable area?

Charter Senior Living of Jackson has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Charter Senior Living of Jackson?

According to TN state health department records, Charter Senior Living of Jackson's license number is 00000002.

When does Charter Senior Living of Jackson's license expire?

According to TN state health department records, Charter Senior Living of Jackson's license expires on November 5, 2027.

How long has Charter Senior Living of Jackson been in business?

Charter Senior Living of Jackson has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at Charter Senior Living of Jackson?

Yes, Charter Senior Living of Jackson allows residents to bring their pets.

Who is the administrator of Charter Senior Living of Jackson?

Rebecca Strawn is the administrator of Charter Senior Living of Jackson.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance