Smaller home · May offer a more intimate, personalized care environment.
Charter Senior Living of Jackson
Charter Senior Living of Jackson is a trusted senior living community in Jackson, TN, that specializes in assisted living, memory care, respite care, and short-term stays. The community helps residents find their ideal accommodation from their wide array of floor plans, including one-bedroom and studio apartments. With a stellar reputation for providing the highest-quality, the community features long-tenured team members to care for residents, providing them with 24/7 assistance and support.
With a focus on wellness and independence, the community offers plenty of convenient services, such as weekly housekeeping, laundry services, on-site maintenance, and bus transportation. An array of activities and amenities help residents stay entertained. These include a full-service beauty salon, cozy reading lounge & card room, a game room, wooded grounds, an inviting courtyard and gardens. This pet-friendly community also offers pet therapy to foster companionship and sense of responsibility.
Community insights.
About This Community
Charter Senior Living of Jackson is legally operated by SNH TENN Tenant LLC, and administered by Rebecca Strawn.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Includes all inspection records for this property, which could include management/ownership changes. 4 citations 2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Tennessee state average• Total citations (100% above)
• Citations per inspection (67% above) 0 Better No metrics in this bucket.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
| 4 | 2.0 | This facility has 100% more total citations than a typical Tennessee assisted living residence (4 vs. TN avg 2).↑ 100% worse |
|
Citations per inspection
| 2.0 | 1.2 | This facility has 67% more citations per inspection than a typical Tennessee assisted living residence (2 vs. TN avg 1.2).↑ 67% worse |
Inspections
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total inspections
| 2 | 2.0 | This facility has total inspections in line with the Tennessee average (2 vs. TN avg 2).— At avg |
Residents information
Stay stats
Discharges
- To Private Residence or Home 4
- To Nursing Home 10
Demographics
GENDER
- Female Residents 81.2%
- Male Residents 18.8%
AGE DISTRIBUTION
- 65-69 1.2%
- 70-74 5.9%
- 75-79 11.8%
- 80-84 38.8%
- 85-89 18.8%
- 90 or more 23.5%
ETHNICITY
Deniece Caldwell brings a passion for health care and a genuine willingness to help others to her role at Charter Senior Living of Jackson. She is dedicated to enhancing the lives of residents with compassion and purpose. Deniece enjoys traveling, walking, reading, and spending time with her family.
Places of interest near Charter Senior Living of Jackson
2.3 miles from city center
Estimated distance in miles from Jackson's city center to Charter Senior Living of Jackson's address, calculated via Google Maps.
— 1.14 miles to nearest hospital (Jackson-Madison County General Hospital)
Calculate Travel Distance to Charter Senior Living of Jackson
Add your location
Compare Assisted Living around Jackson
Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
|
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
|
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
| |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Jackson Oaks | AL IL MC | Jackson | 75
Facility
75
TN AVG
77
Rank
#112 / 257 | Yes |
52
Facility
52
TN AVG
32
Rank
#37 / 276 | Studio / 1 Bed / 2 Bed | 17
Facility
17
TN AVG
23
Rank
#152 / 227 |
41.3%
Facility
41.3%
TN AVG
74.5%
Rank
#129 / 138 | A+ | James Clinton Hickerson | Blc Jackson Oaks, LLC | 373 days
Facility
373 days
TN AVG
461
Rank
#104 / 170 | 65 | 29.2% | 70.8% | 0% | 7.7% | 4.6% | 1.5% | 24.6% | 21.5% | 40% | 6.2% | 93.8% |
| Brookdale at Home® Jackson Oaks | AL IL MC | Jackson | 75
Facility
75
TN AVG
77
Rank
#112 / 257 | Yes |
52
Facility
52
TN AVG
32
Rank
#37 / 276 | Studio / 1 Bed / 2 Bed | 17
Facility
17
TN AVG
23
Rank
#152 / 227 |
41.3%
Facility
41.3%
TN AVG
74.5%
Rank
#129 / 138 | A+ | James Clinton Hickerson | Blc Jackson Oaks, LLC | 373 days
Facility
373 days
TN AVG
461
Rank
#104 / 170 | 65 | 29.2% | 70.8% | 0% | 7.7% | 4.6% | 1.5% | 24.6% | 21.5% | 40% | 6.2% | 93.8% |
| Dogwood Pointe Senior Living | AL ADC HC HOS MC RC | Milan | 36
Facility
36
TN AVG
77
Rank
#239 / 257 | Yes |
12
Facility
12
TN AVG
32
Rank
#225 / 276 | Studio / 1 Bed | 7
Facility
7
TN AVG
23
Rank
#199 / 227 |
75.0%
Facility
75.0%
TN AVG
74.5%
Rank
#78 / 138 | - | Bridgette Bodiford | Milan Residential LLC | 1004 days
Facility
1004 days
TN AVG
461
Rank
#4 / 170 | 48 | 25% | 75% | 4.2% | 2.1% | 0% | 14.6% | 14.6% | 16.7% | 47.9% | - | 100% |
| Charter Senior Living of Jackson | AL MC RC | Jackson | 70
Facility
70
TN AVG
77
Rank
#128 / 257 | Yes |
23
Facility
23
TN AVG
32
Rank
#179 / 276 | Studio / Alcove / 1 Bed / 2 Bed | 26
Facility
26
TN AVG
23
Rank
#102 / 227 | - | - | Rebecca Strawn | Snh Tenn Tenant LLC | 226 days
Facility
226 days
TN AVG
461
Rank
#136 / 170 | 85 | 18.8% | 81.2% | 0% | 1.2% | 5.9% | 11.8% | 38.8% | 18.8% | 23.5% | 4.7% | 95.3% |
| Southern Oaks | AL ADC HOS RC | Henderson | 37
Facility
37
TN AVG
77
Rank
#237 / 257 | Yes |
16
Facility
16
TN AVG
32
Rank
#207 / 276 | Studio / 1 Bed | 26
Facility
26
TN AVG
23
Rank
#102 / 227 |
59.5%
Facility
59.5%
TN AVG
74.5%
Rank
#110 / 138 | - | Stephanie Watkins | Henderson Residential, LLC | 668 days
Facility
668 days
TN AVG
461
Rank
#33 / 170 | 23 | 26.1% | 73.9% | 0% | 0% | 8.7% | 4.3% | 21.7% | 34.8% | 30.4% | - | 100% |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Programs that may help with care and living costs in Tennessee
Charter Senior Living of Jackson is in Jackson, Tennessee. These programs may support different care settings or living expenses.
CHOICES Program
TN Medicaid CHOICES
- Income limit
- Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.
Eligibility
- General
- CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
- TN specifics
- Benefits depend on CHOICES group and an authorized assessment.
What it provides
- Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
- Asset limit
- VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.
Eligibility
- General
- Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
- TN specifics
- This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.
What it provides
- Increased monthly VA pension based on the applicable MAPR less countable income.
Tennessee Options for Community Living
TN Options
- Income limit
- No income eligibility requirement; an income-based sliding fee scale applies.
Eligibility
- General
- Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
- TN specifics
- State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.
What it provides
- Homemaker personal care and home-delivered meals; other local services vary.
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
- Who it is for
- Family or informal caregivers of an adult 60+ or of someone of any age with dementia
- Income limit
- Federal program prioritizes greatest economic and social need.
Eligibility
- General
- Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
- TN specifics
- Administered through Area Agencies on Aging and Disability; service availability varies by area.
What it provides
- Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
- TN specifics
- QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.
What it provides
- Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
- Who it is for
- Income-eligible households responsible for home heating or energy costs
- Income limit
- 60% of state median income by household size under the applicable program-year matrix.
Eligibility
- General
- Low-income Tennessee household that meets program and local documentation requirements.
- TN specifics
- THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.
What it provides
- Home-energy and crisis assistance based on the applicable program-year matrix.
Tennessee Aging Nutrition Program
Tennessee Aging Nutrition Program
- Income limit
- OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
- Asset limit
- OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.
Eligibility
- General
- Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
- TN specifics
- State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.
What it provides
- Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Property Tax Relief Program
Tennessee Property Tax Relief Program
- Income limit
- 2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.
Eligibility
- General
- Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
- TN specifics
- Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.
What it provides
- Reimbursement varies with property assessment local tax rate and appraisal ratio.




