Charter Senior Living of Jackson
Assisted Living, Memory Care & Respite Care · Jackson, TN

Charter Senior Living of Jackson

Assisted Living, Memory Care & Respite Care · Jackson, TN

Overview of Charter Senior Living of Jackson

Charter Senior Living of Jackson is a trusted senior living community in Jackson, TN, that specializes in assisted living, memory care, respite care, and short-term stays. The community helps residents find their ideal accommodation from their wide array of floor plans, including one-bedroom and studio apartments. With a stellar reputation for providing the highest-quality, the community features long-tenured team members to care for residents, providing them with 24/7 assistance and support.

With a focus on wellness and independence, the community offers plenty of convenient services, such as weekly housekeeping, laundry services, on-site maintenance, and bus transportation. An array of activities and amenities help residents stay entertained. These include a full-service beauty salon, cozy reading lounge & card room, a game room, wooded grounds, an inviting courtyard and gardens. This pet-friendly community also offers pet therapy to foster companionship and sense of responsibility.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 70 Rank #128 / 257Bed count — State benchmarked This assisted living community is ranked 128th out of 257 assisted living communities we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #102 / 227Years in operation — State benchmarked This assisted living community is ranked 102nd out of 227 assisted living communities we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
26 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #179 / 276Walk Score — State benchmarked This assisted living community is ranked 179th out of 276 assisted living communities we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Tennessee that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
23 / 100

About This Community

License Details

Facility TypeAssisted Care Living Facility
IssuanceJanuary 2, 2000
ExpirationNovember 5, 2027
CountyMadison
License Number00000002

Ownership & Operating Entity

Charter Senior Living of Jackson is legally operated by SNH TENN Tenant LLC, and administered by Rebecca Strawn.

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

2 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Transportation

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Art Gallery
Signature ProgramsFlourish℠ Programming

Room Accommodations

Building TypeSingle-story
Room Types
Studio Alcove 1 Bed 2 Bed

Contact Charter Senior Living of Jackson

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
4 citations 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Tennessee state average
Overall vs. TN average 2 Worse Metrics worse than Tennessee average:
• Total citations (100% above)
• Citations per inspection (67% above)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 42.0 This facility has 100% more total citations than a typical Tennessee assisted living residence (4 vs. TN avg 2).↑ 100% worse
Citations per inspection Info Average citations per inspection. 2.01.2 This facility has 67% more citations per inspection than a typical Tennessee assisted living residence (2 vs. TN avg 1.2).↑ 67% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 22.0 This facility has total inspections in line with the Tennessee average (2 vs. TN avg 2).— At avg

Residents information

Stay stats

Average length of stay
226 days
Total residents
85
Total admissions (2024)
26
Total discharges (2024)
33

Discharges

  • To Private Residence or Home 4
  • To Nursing Home 10

Demographics

GENDER

  • Female Residents 81.2%
  • Male Residents 18.8%

AGE DISTRIBUTION

  • 65-69 1.2%
  • 70-74 5.9%
  • 75-79 11.8%
  • 80-84 38.8%
  • 85-89 18.8%
  • 90 or more 23.5%

ETHNICITY

  • Black Residents 4.7%
  • White Residents 95.3%

Managed by Deniece Caldwell

Executive Director

Deniece Caldwell brings a passion for health care and a genuine willingness to help others to her role at Charter Senior Living of Jackson. She is dedicated to enhancing the lives of residents with compassion and purpose. Deniece enjoys traveling, walking, reading, and spending time with her family.

Places of interest near Charter Senior Living of Jackson

Address 2.3 miles from city center Info Estimated distance in miles from Jackson's city center to Charter Senior Living of Jackson's address, calculated via Google Maps. — 1.14 miles to nearest hospital (Jackson-Madison County General Hospital)

Calculate Travel Distance to Charter Senior Living of Jackson

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Address

Compare Assisted Living around Jackson

Info below is compiled from the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Typical or reported average length of stay for residents, when the state publishes this aggregate figure.
Percentage of residents reported as male in state demographics, shown as a whole-number percent.
Percentage of residents reported as female in state demographics, shown as a whole-number percent.
Brookdale Jackson Oaks
AL
IL
MC
Jackson
75
Facility 75
TN AVG 77
Rank #112 / 257
Yes
52
Facility 52
TN AVG 32
Rank #37 / 276
Studio / 1 Bed / 2 Bed
17
Facility 17
TN AVG 23
Rank #152 / 227
41.3%
Facility 41.3%
TN AVG 74.5%
Rank #129 / 138
A+James Clinton HickersonBlc Jackson Oaks, LLC
373 days
Facility 373 days
TN AVG 461
Rank #104 / 170
6529.2%70.8%0%7.7%4.6%1.5%24.6%21.5%40%6.2%93.8%
Brookdale at Home® Jackson Oaks
AL
IL
MC
Jackson
75
Facility 75
TN AVG 77
Rank #112 / 257
Yes
52
Facility 52
TN AVG 32
Rank #37 / 276
Studio / 1 Bed / 2 Bed
17
Facility 17
TN AVG 23
Rank #152 / 227
41.3%
Facility 41.3%
TN AVG 74.5%
Rank #129 / 138
A+James Clinton HickersonBlc Jackson Oaks, LLC
373 days
Facility 373 days
TN AVG 461
Rank #104 / 170
6529.2%70.8%0%7.7%4.6%1.5%24.6%21.5%40%6.2%93.8%
Dogwood Pointe Senior Living
AL
ADC
HC
HOS
MC
RC
Milan
36
Facility 36
TN AVG 77
Rank #239 / 257
Yes
12
Facility 12
TN AVG 32
Rank #225 / 276
Studio / 1 Bed
7
Facility 7
TN AVG 23
Rank #199 / 227
75.0%
Facility 75.0%
TN AVG 74.5%
Rank #78 / 138
-Bridgette BodifordMilan Residential LLC
1004 days
Facility 1004 days
TN AVG 461
Rank #4 / 170
4825%75%4.2%2.1%0%14.6%14.6%16.7%47.9%-100%
Charter Senior Living of Jackson
AL
MC
RC
Jackson
70
Facility 70
TN AVG 77
Rank #128 / 257
Yes
23
Facility 23
TN AVG 32
Rank #179 / 276
Studio / Alcove / 1 Bed / 2 Bed
26
Facility 26
TN AVG 23
Rank #102 / 227
--Rebecca StrawnSnh Tenn Tenant LLC
226 days
Facility 226 days
TN AVG 461
Rank #136 / 170
8518.8%81.2%0%1.2%5.9%11.8%38.8%18.8%23.5%4.7%95.3%
Southern Oaks
AL
ADC
HOS
RC
Henderson
37
Facility 37
TN AVG 77
Rank #237 / 257
Yes
16
Facility 16
TN AVG 32
Rank #207 / 276
Studio / 1 Bed
26
Facility 26
TN AVG 23
Rank #102 / 227
59.5%
Facility 59.5%
TN AVG 74.5%
Rank #110 / 138
-Stephanie WatkinsHenderson Residential, LLC
668 days
Facility 668 days
TN AVG 461
Rank #33 / 170
2326.1%73.9%0%0%8.7%4.3%21.7%34.8%30.4%-100%

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Tennessee

Charter Senior Living of Jackson is in Jackson, Tennessee. These programs may support different care settings or living expenses.

Get financial aid guidance
Long-term care coverage

CHOICES Program

TN Medicaid CHOICES

Income limit
Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.

Eligibility

General
CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
TN specifics
Benefits depend on CHOICES group and an authorized assessment.

What it provides

  • Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TN specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home support

Tennessee Options for Community Living

TN Options

Income limit
No income eligibility requirement; an income-based sliding fee scale applies.

Eligibility

General
Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
TN specifics
State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.

What it provides

  • Homemaker personal care and home-delivered meals; other local services vary.
Caregiver support

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
TN specifics
Administered through Area Agencies on Aging and Disability; service availability varies by area.

What it provides

  • Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare costs

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
TN specifics
QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.

What it provides

  • Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Who it is for
Income-eligible households responsible for home heating or energy costs
Income limit
60% of state median income by household size under the applicable program-year matrix.

Eligibility

General
Low-income Tennessee household that meets program and local documentation requirements.
TN specifics
THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.

What it provides

  • Home-energy and crisis assistance based on the applicable program-year matrix.
Food assistance

Tennessee Aging Nutrition Program

Tennessee Aging Nutrition Program

Income limit
OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
Asset limit
OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.

Eligibility

General
Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
TN specifics
State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.

What it provides

  • Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Homeowner tax relief

Property Tax Relief Program

Tennessee Property Tax Relief Program

Income limit
2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.

Eligibility

General
Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
TN specifics
Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.

What it provides

  • Reimbursement varies with property assessment local tax rate and appraisal ratio.
Know before you visit

Frequently Asked Questions about Charter Senior Living of Jackson

Quick answers from public records and the community's own listing.
01 Who is the owner of Charter Senior Living of Jackson?
Charter Senior Living of Jackson is legally operated by SNH TENN Tenant LLC, and administered by Rebecca Strawn.
02 Is Charter Senior Living of Jackson in a walkable area?
Charter Senior Living of Jackson has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the license number of Charter Senior Living of Jackson?
According to TN state health department records, Charter Senior Living of Jackson's license number is 00000002.
04 When does Charter Senior Living of Jackson's license expire?
According to TN state health department records, Charter Senior Living of Jackson's license expires on November 5, 2027.
05 How long has Charter Senior Living of Jackson been in business?
Charter Senior Living of Jackson has been operating for approximately 26 years, based on available licensing and registration records.
06 Are pets allowed at Charter Senior Living of Jackson?
Yes, Charter Senior Living of Jackson allows residents to bring their pets.
07 Who is the administrator of Charter Senior Living of Jackson?
Rebecca Strawn is the administrator of Charter Senior Living of Jackson.