Charter Senior Living of Newport News – Memory Care
Assisted Living, Memory Care & Respite Care · Newport News, VA
Charter Senior Living of Newport News – Memory Care
Assisted Living, Memory Care & Respite Care · Newport News, VA
Overview of Charter Senior Living of Newport News – Memory Care
Set in the charming neighborhood of Newport News, VA, Charter Senior Living of Newport News is a reliable senior living community, offering assisted living, memory care, as well as respite care and rehabilitation services for residents needing support with their recovery. The community features a skilled nursing team available 24/7 to provide residents compassionate assistance with their daily living activities. Featuring companion suites, private studios, and one-bedroom options, the community ensures residents enjoy a comfortable living space that caters to their needs and preferences.
Residents’ everyday life is made vibrant with a wide array of life-enriching activities and convenient access to popular shopping and entertainment venues. An array of amenities and services are offered to make residents’ lives as comfortable as possible, including services like housekeeping, maintenance, and laundry services. Residents are also offered a delectable dining experience featuring full three-course meals tailored to their preferences and special dietary needs.
104-bed community Rank #134 / 365Bed count — State benchmarkedThis home is ranked 134th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 57 / 100 Rank #132 / 446Walk Score — State benchmarkedThis home is ranked 132nd out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationDecember 30, 2026
QualificationResidential and Assisted Living Care | Special Care Unit | Non-Ambulatory
Charter Senior Living of Newport News – Memory Care is administered by Angel Lawhorn.
Secured Perimeter
Emergency SystemsYes
Safety Features24-hour emergency call system
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Business Hours
12:00AM - 11:59PM
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Emergency Call System
Weekly Housekeeping
Laundry Service
Scheduled Transportation
Daily Lifestyle Programming And Activities
Activities
Specific ProgramsFlourish℠ Programming, Short-Term Stays
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.
Memory Care starting at$6,995 per month
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2021 · 5 years of data
6 complaints
13 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average
Overall vs. VA average
2 Worse
Metrics worse than Virginia average:
• Inspections with violations (33% above)
• Inspection violation rate (44% above) 2 Better Metrics better than Virginia average:
• Total complaints (14% below)
• Complaints per year (14% below)
• Inspections with violations (33% above)
• Inspection violation rate (44% above) 2 Better Metrics better than Virginia average:
• Total complaints (14% below)
• Complaints per year (14% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 14 | This facility has had 7% fewer total inspections than the Virginia average (13 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 7% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 12 | 9 | This facility has 33% more inspections with violations than a typical Virginia assisted living residence (12 vs. VA avg 9).↑ 33% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 92% | 64% | This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
Average complaints per year since 2021.
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
What does this home offer?
No pets allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Angel Lawhorn serves as the Executive Director at Charter Senior Living of Newport News. She leads the community with a commitment to providing personalized support and high-quality lifestyles for residents. Angel and her team focus on customizing daily schedules and supervising activities of daily living to ensure each resident enjoys a purposeful and fulfilling life.
Living Spaces & Floor Plans for Charter Senior Living of Newport News – Memory Care
Studio
Studio
1 Bedroom
Places of interest near Charter Senior Living of Newport News – Memory Care
4.6 miles from city center
Estimated distance in miles from Newport News's city center to Charter Senior Living of Newport News – Memory Care's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)
Calculate Travel Distance to Charter Senior Living of Newport News – Memory Care
Add your location
Compare Assisted Living around the area
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Charter Senior Living of Newport News – Memory Care | AL MC RC | Newport News (North Newport News) | 104 | No | - | 57 | Studio / 1 Bed |
| Brandermill Woods Healthcare Communities | AL IL MC NH SNF | Midlothian (Brandermill) | 91 | Yes | - | 4 | Apartment / Cottage / 1 Bed / 2 Bed / 3 Bed |
| Birmingham Green | AL MC NH SNF | Manassas | 64 | No | - | 50 | - |
| Falcons Landing | AL IL MC NH SNF | Potomac Falls | 60 | No | A+ | 33 | - |
| The Chesapeake | AL IL MC NH SNF | Newport News (Saunders) | 52 | Yes | - | 30 | 1 Bed / 2 Bed |
Frequently Asked Questions about Charter Senior Living of Newport News – Memory Care
What neighborhood is Charter Senior Living of Newport News – Memory Care in?
Charter Senior Living of Newport News – Memory Care is in the North Newport News neighborhood of Newport News.
Is Charter Senior Living of Newport News – Memory Care in a walkable area?
Charter Senior Living of Newport News – Memory Care has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Charter Senior Living of Newport News – Memory Care's license expire?
According to VA state health department records, Charter Senior Living of Newport News – Memory Care's license expires on December 30, 2026.
Does Charter Senior Living of Newport News – Memory Care have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living of Newport News – Memory Care on this page.
Are pets allowed at Charter Senior Living of Newport News – Memory Care?
No, Charter Senior Living of Newport News – Memory Care has a no-pet policy.
Who is the administrator of Charter Senior Living of Newport News – Memory Care?
Angel Lawhorn is the administrator of Charter Senior Living of Newport News – Memory Care.
How many beds does Charter Senior Living of Newport News – Memory Care have?
Charter Senior Living of Newport News – Memory Care has 104 beds.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
