Charter Senior Living of Newport News – Memory Care
Assisted Living, Memory Care & Respite Care · Newport News, VA

Charter Senior Living of Newport News – Memory Care

Assisted Living, Memory Care & Respite Care · Newport News, VA

Overview of Charter Senior Living of Newport News – Memory Care

Charter Senior Living of Newport News, Memory Care offers assisted living, memory care, and respite care in Newport News, Virginia. Assisted living includes help with daily tasks such as bathing, dressing, and medication while a resident lives in a studio or one bedroom residence. Memory care provides a secured setting with supervision for someone at risk of wandering, while respite care offers a short term stay for a family caregiver who needs to travel or recover.

The community is in the North Newport News neighborhood and has 104 beds. Studios and one bedroom residences give residents a choice between a single room layout and a layout with a separate bedroom. Memory care starts at $6,995, reflecting the secured setting and supervision associated with that level of care.

Angel Lawhorn serves as the administrator. Scheduled transportation, rehabilitation services, and daily lifestyle programming and activities are available, giving residents planned transportation, rehabilitation support, and regular activities through the community. A Walk Score of 57 is somewhat walkable, meaning some errands can be done on foot, so a resident who no longer drives can handle certain nearby errands independently.

The combination of multiple care levels and short term stays fits a resident whose needs change over time or a family caregiver who needs temporary support. It offers room for care needs to shift without requiring a separate community for every stage.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 104 Rank #109 / 311Bed count — State benchmarkedThis assisted living community is ranked 109th out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #104 / 336Walk Score — State benchmarkedThis assisted living community is ranked 104th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
57 / 100

About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationDecember 30, 2026
QualificationAssisted Living | Special Care Un | Non-Ambulatory

Ownership & Operating Entity

Charter Senior Living of Newport News – Memory Care is administered by Angel Lawhorn.

Safety & Compliance

Secured Perimeter
Emergency SystemsYes
Safety Features24-hour emergency call system

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Business Hours
12:00AM - 11:59PM
Mon Tue Wed Thu Fri Sat Sun

Amenities & Lifestyle

Emergency Call System
Housekeeping
Laundry
Scheduled Transportation
Activities
Activities
Specific ProgramsFlourish℠ Programming, Short-Term Stays
Operating HoursVisitors are welcome 24 hours a day, 7 days a week.

Pricing & Financial Information

Memory Care starting at$6,995 per month

Contact Charter Senior Living of Newport News – Memory Care

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published inspection data.
Includes all inspection records for this property, which could include management/ownership changes.
4 complaints 14 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 2 Worse Metrics worse than Virginia average:
• Inspections with deficiencies (44% above)
• Inspection deficiency rate (58% above)
2 Better Metrics better than Virginia average:
• Total complaints (43% below)
• Complaints per year (43% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1414 This facility has total inspections in line with the Virginia average (14 vs. VA avg 14).— At avg
Inspections with deficiencies Info Inspections that uncovered at least one regulatory deficiency. 139 This facility has 44% more inspections with deficiencies than a typical Virginia assisted living residence (13 vs. VA avg 9).↑ 44% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 93%59% This facility has 34 percentage points higher inspection deficiency rate than a typical Virginia assisted living residence (93% vs. VA avg 59%).↑ 34% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 47 This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better
Complaints per year Info Average complaints per year since 2021. 0.81.4 This facility has 43% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.4).↓ 43% better

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Managed by Angel Lawhorn

Executive Director

Angel Lawhorn serves as the Executive Director at Charter Senior Living of Newport News. She leads the community with a commitment to providing personalized support and high-quality lifestyles for residents. Angel and her team focus on customizing daily schedules and supervising activities of daily living to ensure each resident enjoys a purposeful and fulfilling life.

Living Spaces & Floor Plans for Charter Senior Living of Newport News – Memory Care

Studio Floor Plan
Deluxe Studio Floor Plan
Charter Senior Living of Newport News – Memory Care, assisted living — Floor plan of a senior living apartment layout

Places of interest near Charter Senior Living of Newport News – Memory Care

Address 4.6 miles from city center Info Estimated distance in miles from Newport News's city center to Charter Senior Living of Newport News – Memory Care's address, calculated via Google Maps. — 0.28 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)

Calculate Travel Distance to Charter Senior Living of Newport News – Memory Care

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Address

Compare Assisted Living around the area

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Brookdale Staunton
AL
MC
Staunton
144
Facility 144
VA AVG 94
Rank #40 / 311
Yes
16
Facility 16
VA AVG 45
Rank #287 / 336
Studio / 1 Bed / 2 BedApril Sprouse
66.7%
Facility 66.7%
VA AVG 69.8%
Rank #154 / 249
A+8
63%
Facility 63%
VA AVG 59.3%
Rank #157 / 303
9
Facility 9
VA AVG 32
Rank #67 / 248
1.1
Facility 1.1
VA AVG 2.3
Rank #60 / 248
The Wellington at Lake Manassas
AL
IL
MC
RC
Gainesville
140
Facility 140
VA AVG 94
Rank #41 / 311
Yes
44
Facility 44
VA AVG 45
Rank #169 / 336
Studio / 1 Bed / 2 BedBryan Lamartin
75.0%
Facility 75.0%
VA AVG 69.8%
Rank #108 / 249
-8
50%
Facility 50%
VA AVG 59.3%
Rank #88 / 303
6
Facility 6
VA AVG 32
Rank #46 / 248
0.8
Facility 0.8
VA AVG 2.3
Rank #41 / 248
Our Lady Of Peace
AL
MC
NH
Charlottesville
140
Facility 140
VA AVG 94
Rank #41 / 311
No
99
Facility 99
VA AVG 45
Rank #1 / 336
-Rachel Lindberg
99.3%
Facility 99.3%
VA AVG 69.8%
Rank #7 / 249
-5
20%
Facility 20%
VA AVG 59.3%
Rank #22 / 303
8
Facility 8
VA AVG 32
Rank #58 / 248
1.6
Facility 1.6
VA AVG 2.3
Rank #85 / 248
Charter Senior Living of Newport News – Memory Care
AL
MC
RC
Newport News (North Newport News)
104
Facility 104
VA AVG 94
Rank #109 / 311
No
57
Facility 57
VA AVG 45
Rank #104 / 336
Studio / 1 BedAngel Lawhorn--14
93%
Facility 93%
VA AVG 59.3%
Rank #279 / 303
--
Brookdale Roanoke
AL
MC
Sw Roanoke (Gaymont)56Yes 38 StudioAaron Rice 98.2% A+1346%161.2

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Charter Senior Living of Newport News – Memory Care

What neighborhood is Charter Senior Living of Newport News – Memory Care in?

Charter Senior Living of Newport News – Memory Care is in the North Newport News neighborhood of Newport News.

Is Charter Senior Living of Newport News – Memory Care in a walkable area?

Charter Senior Living of Newport News – Memory Care has a walk score of 57. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Charter Senior Living of Newport News – Memory Care's license expire?

According to VA state health department records, Charter Senior Living of Newport News – Memory Care's license expires on December 30, 2026.

Does Charter Senior Living of Newport News – Memory Care have different floorplan options?

Yes — see the floorplan options available at Charter Senior Living of Newport News – Memory Care on this page.

Are pets allowed at Charter Senior Living of Newport News – Memory Care?

No, Charter Senior Living of Newport News – Memory Care has a no-pet policy.

Who is the administrator of Charter Senior Living of Newport News – Memory Care?

Angel Lawhorn is the administrator of Charter Senior Living of Newport News – Memory Care.

How many beds does Charter Senior Living of Newport News – Memory Care have?

Charter Senior Living of Newport News – Memory Care has 104 beds.

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