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Chateau III
Independent Living, Assisted Living & Memory Care · Pleasant Hill, CA
Exterior view of a senior living facility with landscaping Elegant entrance view of Chateau III Elegant exterior of a residential building Elegant exterior view of Chateau III's gated entrance. Exterior view of Chateau III illuminated at night. Outdoor patio with pool and sunset. Wedding ceremony in front of a grand building Dining area with plants and elegant decor Elegant staircase in a well-lit interior space. Scenic outdoor pathway at sunset Cozy interior of a resident's room with a small living area View of a spiral staircase with decorative railing Outdoor pool area surrounded by greenery Interior view of a staircase in the facility Colorful garden with flowers under a sunset. Comfortable common area with seating and a cozy atmosphere. Outdoor seating area by a pool Illuminated outdoor pool area at night. Interior corridor with arched stone walls Interior lounge area with a bar and seating Illuminated pool area with lounge chairs Outdoor lounge area with a pool and vineyard view. View of pool and outdoor lounge area Outdoor pool area with seating and sunlit ambiance. Elegant common area with a candelabra and fireplace. Interior hallway with cobblestone floor and arches Elegant wedding cake with floral decorations. Interior common area with wooden storage and decor Interior view showcasing decor and a wine cellar Elegant candelabra in a warmly decorated room Elegant interior space with chandelier and greenery.

Chateau III

Independent Living, Assisted Living & Memory Care · Pleasant Hill, CA
175 Cleaveland Road, Pleasant Hill, CA 94523 View map Calculator: See prices in your area
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Overview of Chateau III

Operating for 28 years, Chateau III is a 175-bed skilled nursing home on Cleaveland Road in Pleasant Hill, California. Operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman, the home provides nursing care. The facility being in Pleasant Hill puts it in a neighborhood with a Walk Score of 54, where some daily errands can be accomplished on foot, while many trips require short drives to nearby services and shopping.

As a nursing home, the community is designed to provide medical care, skilled nursing support, and recovery services for older adults with major care needs. Families evaluating Chateau III will see stability in its longer operating history, reflecting close to three decades of experience in providing nursing care. The size of the community at 175 beds allows for wide services and structured programming typical of larger SNFs.

Across several key compliance areas, state inspection data suggest that the facility performs favorably. Families considering this home will want to tour on-site to know the daily rhythm, dining options, activities, and the particular services present for resident needs.

For those exploring nursing home options, Chateau III offers an established, mid-sized community in Pleasant Hill with ready access to healthcare services and local amenities.

Facility Direct Line (925) 935-1001
Facility Direct Line (925) 935-1001 info@no3thechateau.com

Capacity and availability

Residents per day
139
Bed community size
175-bed community Rank #233 / 1645Bed count — State benchmarkedThis home is ranked 233rd out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
29 years in operation Rank #143 / 1507Years in operation — State benchmarkedThis home is ranked 143rd out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 54 / 100 Rank #1242 / 2057Walk Score — State benchmarkedThis home is ranked 1242nd out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
79%
Rank #686 / 1452Occupancy rate — State benchmarkedThis home is ranked 686th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
139 / 175
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceAugust 1, 1997
CountyContra Costa

Ownership & Operating Entity

Chateau III is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Owner NameCarlton Senior Living, LLC

Amenities & Lifestyle

Garden

Contact Chateau III

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 0 Worse No metrics in this bucket. 6 Better Metrics better than California average:
• Total citations (67% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (25% below)
• Citations per inspection (93% below)
• Total complaints (50% below)
• Complaints per year (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 412 This facility has 67% fewer total citations than a typical California assisted living residence (4 vs. CA avg 12).↓ 67% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 34 This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Citations per inspection Info Average citations per inspection. 0.34 This facility has 93% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 4).↓ 93% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1616 This facility has total inspections in line with the California average (16 vs. CA avg 16).— At avg
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 713 This facility has had 46% fewer complaint visits than the California average (7 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 46% fewer Rank #716 / 1387 Complaint visits — State benchmarked This home is ranked 716th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has had 43% fewer other visits than the California average (4 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 714 This facility has 50% fewer total complaints than a typical California assisted living residence (7 vs. CA avg 14).↓ 50% better
Complaints per year Info Average complaints per year since 2021. 1.42.8 This facility has 50% fewer complaints per year than a typical California assisted living residence (1.4 vs. CA avg 2.8).↓ 50% better
Show Inspection Reports

Places of interest near Chateau III

Address 0.7 miles from city center Info Estimated distance in miles from Pleasant Hill's city center to Chateau III's address, calculated via Google Maps.

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Address

Compare Independent Living around Danville

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Belmont Village San Ramon
IL
AL
MC
San Ramon (Bishop Ranch Business Park)
176
Facility 176
CA AVG 103
Rank #229 / 1,645
No
83
Facility 83
CA AVG 58
Rank #337 / 2,057
8
1
Facility 1
CA AVG 13
Rank #210 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
1
Facility 1
CA AVG 13
Rank #1,416 / 1,507
87.5%
Facility 87.5%
CA AVG 75.9%
Rank #411 / 1,452
-Belmontvillage Sanramon Tenantllc And BelmontvillagelpStudio / 1 Bed / 2 Bed
Chateau III
IL
AL
MC
Pleasant Hill
175
Facility 175
CA AVG 103
Rank #233 / 1,645
No
54
Facility 54
CA AVG 58
Rank #1,242 / 2,057
16
7
Facility 7
CA AVG 13
Rank #716 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
29
Facility 29
CA AVG 13
Rank #143 / 1,507
79.4%
Facility 79.4%
CA AVG 75.9%
Rank #686 / 1,452
-Carlton Senior Living, LLC-
The Reutlinger Community
IL
AL
MC
NH
SNF
Danville
120
Facility 120
CA AVG 103
Rank #559 / 1,645
No
30
Facility 30
CA AVG 58
Rank #1,718 / 2,057
27
11
Facility 11
CA AVG 13
Rank #885 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
28
Facility 28
CA AVG 13
Rank #156 / 1,507
65.0%
Facility 65.0%
CA AVG 75.9%
Rank #1,094 / 1,452
A+Reutlinger Community, The And Eskaton Properties IncStudio / 1 Bed
Merrill Gardens at Lafayette
IL
AL
MC
Lafayette
100
Facility 100
CA AVG 103
Rank #697 / 1,645
Yes
88
Facility 88
CA AVG 58
Rank #218 / 2,057
10
4
Facility 4
CA AVG 13
Rank #525 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
9
Facility 9
CA AVG 13
Rank #741 / 1,507
87.0%
Facility 87.0%
CA AVG 75.9%
Rank #423 / 1,452
-Shi-III Lafayette And Merrill Gardens Shi-III Mg GpStudio / 1 Bed / 2 Bed
Baywood Court
IL
AL
HOS
NH
SNF
Castro Valley
72
Facility 72
CA AVG 103
Rank #976 / 1,645
No
25
Facility 25
CA AVG 58
Rank #1,782 / 2,057
7
1
Facility 1
CA AVG 13
Rank #210 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
35
Facility 35
CA AVG 13
Rank #67 / 1,507
72.2%
Facility 72.2%
CA AVG 75.9%
Rank #873 / 1,452
A+Baywood Court-
View all Nearby Homes

Financial Assistance for
Independent Living in California

Chateau III is located in PLEASANT HILL, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Chateau III

Who is the owner of Chateau III?

Chateau III is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Is Chateau III in a walkable area?

Chateau III has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Chateau III?

Chateau III's occupancy is 79%.

How long has Chateau III been in business?

Chateau III has been operating for approximately 29 years, based on available licensing and registration records.

Are pets allowed at Chateau III?

No, Chateau III has a no-pet policy.

Who is the administrator of Chateau III?

Tracey Ingleman is the administrator of Chateau III.

How many beds does Chateau III have?

Chateau III has 175 beds.

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