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Chateau III
Assisted Living, Independent Living & Memory Care · Pleasant Hill, CA
Exterior view of a senior living facility with landscaping Elegant entrance view of Chateau III Elegant exterior of a residential building Elegant exterior view of Chateau III's gated entrance. Exterior view of Chateau III illuminated at night. Outdoor patio with pool and sunset. Wedding ceremony in front of a grand building Dining area with plants and elegant decor Elegant staircase in a well-lit interior space. Scenic outdoor pathway at sunset Cozy interior of a resident's room with a small living area View of a spiral staircase with decorative railing Outdoor pool area surrounded by greenery Interior view of a staircase in the facility Colorful garden with flowers under a sunset. Comfortable common area with seating and a cozy atmosphere. Outdoor seating area by a pool Illuminated outdoor pool area at night. Interior corridor with arched stone walls Interior lounge area with a bar and seating Illuminated pool area with lounge chairs Outdoor lounge area with a pool and vineyard view. View of pool and outdoor lounge area Outdoor pool area with seating and sunlit ambiance. Elegant common area with a candelabra and fireplace. Interior hallway with cobblestone floor and arches Elegant wedding cake with floral decorations. Interior common area with wooden storage and decor Interior view showcasing decor and a wine cellar Elegant candelabra in a warmly decorated room Elegant interior space with chandelier and greenery.

Chateau III

Assisted Living, Independent Living & Memory Care · Pleasant Hill, CA
175 Cleaveland Road, Pleasant Hill, CA 94523 View map Calculator: See prices in your area
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Overview of Chateau III

Operating for 28 years, Chateau III is a 175-bed skilled nursing home on Cleaveland Road in Pleasant Hill, California. Operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman, the home provides nursing care. The facility being in Pleasant Hill puts it in a neighborhood with a Walk Score of 54, where some daily errands can be accomplished on foot, while many trips require short drives to nearby services and shopping.

As a nursing home, the community is designed to provide medical care, skilled nursing support, and recovery services for older adults with major care needs. Families evaluating Chateau III will see stability in its longer operating history, reflecting close to three decades of experience in providing nursing care. The size of the community at 175 beds allows for wide services and structured programming typical of larger SNFs.

Across several key compliance areas, state inspection data suggest that the facility performs favorably. Families considering this home will want to tour on-site to know the daily rhythm, dining options, activities, and the particular services present for resident needs.

For those exploring nursing home options, Chateau III offers an established, mid-sized community in Pleasant Hill with ready access to healthcare services and local amenities.

Facility Direct Line (925) 935-1001
Facility Direct Line (925) 935-1001 info@no3thechateau.com
Bed community size
175-bed community Rank #235 / 1648Bed count — State benchmarkedThis home is ranked 235th out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
28 years in operation Rank #159 / 1494Years in operation — State benchmarkedThis home is ranked 159th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 54 / 100 Rank #1240 / 2087Walk Score — State benchmarkedThis home is ranked 1240th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
79%
Rank #686 / 1496Occupancy rate — State benchmarkedThis home is ranked 686th out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
139 / 175
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceAugust 1, 1997
CountyContra Costa

Ownership & Operating Entity

Chateau III is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Owner NameCarlton Senior Living, LLC

Amenities & Lifestyle

Garden

Contact Chateau III

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 5 citations 7 complaints 16 total visits 7 complaint visits 5 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

3 points above the California average for assisted living residences (81/100)

Rank #730 / 1399 in California Inspection Score — State benchmarked This home is ranked 730th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 84 out of 100. Letter grade B. 3 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (25% above) 1 At Avg Metrics at California average:
• Total visits (at CA avg) 7 Better Metrics better than California average:
• Total citations (50% below)
• Citations per year (50% below)
• Citations per inspection (91% below)
• Complaint visits (46% below)
• Other visits (43% below)
• Total complaints (50% below)
• Complaints per year (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 510 This facility has 50% fewer total citations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better
Citations per year Info Average citations per year since 2021. 12 This facility has 50% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 2).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1616 This facility has total visits in line with the California average (16 vs. CA avg 16).— At avg
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 713 This facility has 46% fewer complaint visits than a typical California assisted living residence (7 vs. CA avg 13).↓ 46% better Rank #715 / 1388 Complaint visits — State benchmarked This home is ranked 715th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 714 This facility has 50% fewer total complaints than a typical California assisted living residence (7 vs. CA avg 14).↓ 50% better
Complaints per year Info Average complaints per year since 2021. 1.42.8 This facility has 50% fewer complaints per year than a typical California assisted living residence (1.4 vs. CA avg 2.8).↓ 50% better
Show Inspection Reports

Places of interest near Chateau III

Address 0.7 miles from city center Info Estimated distance in miles from Pleasant Hill's city center to Chateau III's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.

Vi at Palo Alto
AL
IL
MC
NH
SNF
Palo Alto
876
Facility 876
CA AVG 104
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No
80
Facility 80
CA AVG 57
Rank #416 / 2087
90
Facility 90
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4
10
Facility 10
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21
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CA AVG 13
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AL
IL
MC
NH
SNF
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520
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CA AVG 104
Rank #16 / 1648
No
45
Facility 45
CA AVG 57
Rank #1470 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1399
5
3
Facility 3
CA AVG 13
Rank #441 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
33
Facility 33
CA AVG 13
Rank #92 / 1494
 84.0% -Congregational Homes, IncorporatedStudio
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AL
IL
NH
SNF
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190
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CA AVG 104
Rank #180 / 1648
Yes
81
Facility 81
CA AVG 57
Rank #383 / 2087
91
Facility 91
CA AVG 81
Rank #355 / 1399
4
2
Facility 2
CA AVG 13
Rank #324 / 1388
1
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CA AVG 3
Rank #412 / 1160
42
Facility 42
CA AVG 13
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 72.6% A+Front Porch Communities And Services1 Bed / 2 Bed
Chateau III
AL
IL
MC
Pleasant Hill
175
Facility 175
CA AVG 104
Rank #235 / 1648
No
54
Facility 54
CA AVG 57
Rank #1240 / 2087
84
Facility 84
CA AVG 81
Rank #730 / 1399
5
7
Facility 7
CA AVG 13
Rank #715 / 1388
-
28
Facility 28
CA AVG 13
Rank #159 / 1494
 79.4% -Carlton Senior Living, LLC-
Webster House
AL
IL
NH
SNF
Palo Alto (Crescent Park)
54
Facility 54
CA AVG 104
Rank #1116 / 1648
Yes
90
Facility 90
CA AVG 57
Rank #171 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1399
4
0
Facility 0
CA AVG 13
Rank #1 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
11
Facility 11
CA AVG 13
Rank #614 / 1494
 90.7% -Front Porch Communities And Services1 Bed / 2 Bed
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Frequently Asked Questions about Chateau III

Who is the owner of Chateau III?

Chateau III is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Is Chateau III in a walkable area?

Chateau III has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Chateau III?

Chateau III's occupancy is 79%.

Are pets allowed at Chateau III?

No, Chateau III has a no-pet policy.

Who is the administrator of Chateau III?

Tracey Ingleman is the administrator of Chateau III.

How many beds does Chateau III have?

Chateau III has 175 beds.

Has Chateau III had any citations?

Chateau III has had 5 reported citations since 2021 according to records from California Department of Social Services (CDSS).

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