Chatham Ridge
Assisted Living & Memory Care · Chapel Hill, NC

Chatham Ridge

Assisted Living & Memory Care · Chapel Hill, NC

Overview of Chatham Ridge

Located in the enticing neighborhood of Chapel Hill, NC, the Catham Ridge is an inviting senior living community that offers assisted living and memory care services. A wide range of spacious and comfortable accommodations, including private studios and shared suites are available. Having a highly skilled and empathetic team, this community offers a cutting-edge memory care program named Pathways to Discover that is thoughtfully designed for those with cognitive conditions like Alzheimer’s disease and dementia. This community also renders an emergency response system and 24/7 personalized care services.

Having above-and-beyond amenities and other services, residents can enjoy weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Experience delicious dining with delightful meals and snacks every day. Engage in diverse social activities and community events. Equipped with the right tools and people, seniors can acquire a wondrous living experience.

Bed community size
91-bed community Rank #115 / 387Bed count — State benchmarkedThis home is ranked 115th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 33 / 100 Rank #281 / 536Walk Score — State benchmarkedThis home is ranked 281st out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

StatusActive
CountyChatham
License NumberHAL-019-023

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Chatham Ridge

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2017 · 9 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 49 deficiencies 23 inspections 0 penalties 20 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Total deficiencies (7% above)
• Inspections with deficiencies (5% above)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (3% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4946 This facility has 7% more total deficiencies than a typical North Carolina assisted living residence (49 vs. NC avg 46).↑ 7% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2321 This facility has had 10% more total inspections than the North Carolina average (23 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 10% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2019 This facility has 5% more inspections with deficiencies than a typical North Carolina assisted living residence (20 vs. NC avg 19).↑ 5% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 87%90% This facility has 3 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (87% vs. NC avg 90%).↓ 3% better

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
98.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Chatham Ridge

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Places of interest near Chatham Ridge

Address 6.4 miles from city center Info Estimated distance in miles from Chapel Hill's city center to Chatham Ridge's address, calculated via Google Maps.

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Address

Compare Assisted Living around Chapel Hill

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Chatham Ridge
AL
MC
Chapel Hill
91
Facility 91
NC AVG 72
Rank #115 / 387
Yes
33
Facility 33
NC AVG 36
Rank #281 / 536
-A-
98.50/200
Facility 98.50/200
NC AVG 92.2
Rank #168 / 321
23
87%
Facility 87%
NC AVG 76.2%
Rank #267 / 333
Studio / Suite
Brookdale Meadowmont
AL
MC
Chapel Hill (Glen Lennox Appartments)
64
Facility 64
NC AVG 72
Rank #213 / 387
Yes
53
Facility 53
NC AVG 36
Rank #128 / 536
100.0% -
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
17
65%
Facility 65%
NC AVG 76.2%
Rank #60 / 333
Studio / Suite
Carol Woods
AL
IL
NH
SNF
Chapel Hill (Carol Woods)
30
Facility 30
NC AVG 72
Rank #326 / 387
Yes
13
Facility 13
NC AVG 36
Rank #432 / 536
93.0% ---3
67%
Facility 67%
NC AVG 76.2%
Rank #65 / 333
Studio / 1 Bed / 2 Bed
LiveWell @ Coker Hills (Chapel Hill)
AL
HC
MC
Chapel Hill (Blue Hill District)
6
Facility 6
NC AVG 72
Rank #335 / 387
No
63
Facility 63
NC AVG 36
Rank #50 / 536
33.3% -
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 321
13
69%
Facility 69%
NC AVG 76.2%
Rank #79 / 333
Private / Semi-Private Rooms
LiveWell @ Governors Club Cottages (2) (Chapel Hill)
AL
HC
MC
Chapel Hill (Governors Club)
6
Facility 6
NC AVG 72
Rank #335 / 387
No
7
Facility 7
NC AVG 36
Rank #476 / 536
100.0% -
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 321
7
71%
Facility 71%
NC AVG 76.2%
Rank #94 / 333
Private / Semi-Private Rooms

Financial Assistance for
Assisted Living in North Carolina

Chatham Ridge is located in Chapel Hill, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Chatham Ridge

Is Chatham Ridge in a walkable area?

Chatham Ridge has a walk score of 33. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Chatham Ridge?

According to NC state health department records, Chatham Ridge's license number is HAL-019-023.

How long has Chatham Ridge been in business?

Chatham Ridge has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Chatham Ridge?

Yes, Chatham Ridge allows residents to bring their pets.

How many beds does Chatham Ridge have?

Chatham Ridge has 91 beds.

Has Chatham Ridge had any deficiencies?

Chatham Ridge has had 49 reported deficiencies since 2017 according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of Chatham Ridge?

Yes — there are 4 photos of Chatham Ridge in the photo gallery on this page.

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