The Chelsea at New City
Assisted Living, Memory Care & Respite Care · New City, NY
The Chelsea at New City
Assisted Living, Memory Care & Respite Care · New City, NY
Residing in Rockland County, NY, The Chelsea at New City is an embracing senior living community that offers independent living, assisted living, memory care, and short stays services. Aside from its vibrant environment, residents are well taken care of through its diversified amenities and services from spacious accommodations to medical care and social engagements. The community goes above and beyond through its dynamic offerings and assistance rendered.
The community is dedicated to delivering a set of social activities that are worth the time and effort as well as personal care with innovation-driven methods to guarantee an exceptional living experience. Enjoy the packed schedules and incomparable services that this beautiful community has to offer for both short-term and long-term living plans. At The Chelsea at New City, seniors can attain holistic care.
112-bed community Rank #464 / 736Bed count — State benchmarkedThis home is ranked 464th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 39 / 100 Rank #883 / 1150Walk Score — State benchmarkedThis home is ranked 883rd out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
CountyRockland
The Chelsea at New City is legally operated by CSH New City Operator, Inc.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Violations per inspection (15% above) 5 Better Metrics better than New York average:
• Total violations (48% below)
• Inspections with violations (50% below)
• Inspection violation rate (18% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Violations per inspection (15% above) 5 Better Metrics better than New York average:
• Total violations (48% below)
• Inspections with violations (50% below)
• Inspection violation rate (18% below)
• Total complaints (97% below)
• Complaints per year (97% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 61% | This facility has 11 percentage points lower inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 61%).↓ 11% better Rank #164 / 323 Inspection violation rate — State benchmarked This home is ranked 164th out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has had 67% fewer complaint visits than the New York average (2 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer Rank #145 / 323 Complaint visits — State benchmarked This home is ranked 145th out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 21 | This facility has 48% fewer total violations than a typical New York assisted living residence (11 vs. NY avg 21).↓ 48% better Rank #184 / 323 Total violations — State benchmarked This home is ranked 184th out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 2.8 | 2.44 | This facility has 15% more violations per inspection than a typical New York assisted living residence (2.8 vs. NY avg 2.44).↑ 15% worse Rank #274 / 323 Violations per inspection — State benchmarked This home is ranked 274th out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Disaster and Emergency
NY avg: 0.5
2
Food and Service
NY avg: 1.1
1
Personnel
NY avg: 0.7
3
Records and Reports
NY avg: 2.0
2
Resident Services
NY avg: 2.9
2
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2025.
| 2 | 79 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Type of Rooms Available
1 / 4
Studio
1
The Chelsea at New City Virtual Tour
Get to know the community with a high-definition video tour
Living Spaces & Floor Plans for The Chelsea at New City
Places of interest near The Chelsea at New City
1.0 miles from city center
Estimated distance in miles from New City's city center to The Chelsea at New City's address, calculated via Google Maps.
— 3.61 miles to nearest hospital (Helen Hayes Hospital)
Calculate Travel Distance to The Chelsea at New City
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Compare Assisted Living around New City
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise of New City | AL MC RC | New City (Brownsell Corner) | 120
Facility
120
NY AVG
160
Rank
#405 / 736 | Yes |
47
Facility
47
NY AVG
64
Rank
#807 / 1,150 | Szr New York Lh, Inc | 2 | 0%
Facility
0%
NY AVG
60.9%
Rank
#1 / 323 | 0
Facility
0
NY AVG
6
Rank
#1 / 323 | 2
Facility
2
NY AVG
14.5
Rank
#59 / 323 | 1.0
Facility
1.0
NY AVG
2.4
Rank
#136 / 323 | Studio / 1 Bed / 2 Bed | A+ |
| The Chelsea at New City | AL MC RC | New City | 112
Facility
112
NY AVG
160
Rank
#464 / 736 | Yes |
39
Facility
39
NY AVG
64
Rank
#883 / 1,150 | Csh New City Operator, Inc | 4 | 50%
Facility
50%
NY AVG
60.9%
Rank
#164 / 323 | 2
Facility
2
NY AVG
6
Rank
#145 / 323 | 11
Facility
11
NY AVG
14.5
Rank
#184 / 323 | 2.8
Facility
2.8
NY AVG
2.4
Rank
#274 / 323 | Studio / Suite / 1 Bed / 2 Bed | - |
| Orchard Estate of Woodbury | AL MC | Woodbury (Woodbury Oaks At Woodbury) | 105
Facility
105
NY AVG
160
Rank
#482 / 736 | Yes |
31
Facility
31
NY AVG
64
Rank
#956 / 1,150 | Bsl Woodbury Operations, Inc | 11 | 82%
Facility
82%
NY AVG
60.9%
Rank
#279 / 323 | 1
Facility
1
NY AVG
6
Rank
#117 / 323 | 9
Facility
9
NY AVG
14.5
Rank
#167 / 323 | 0.8
Facility
0.8
NY AVG
2.4
Rank
#113 / 323 | - | C- |
Financial Assistance for
Assisted Living in New York
The Chelsea at New City is located in New City, New York State.
Here are the financial assistance programs available to residents in New York State.
More homes from the same operator
Operated by
Chelsea Senior Living
Frequently Asked Questions about The Chelsea at New City
Who is the owner of The Chelsea at New City?
The Chelsea at New City is legally operated by CSH New City Operator, Inc.
Is The Chelsea at New City in a walkable area?
The Chelsea at New City has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at The Chelsea at New City?
Yes, The Chelsea at New City allows residents to bring their pets.
How many beds does The Chelsea at New City have?
The Chelsea at New City has 112 beds.
Has The Chelsea at New City had any violations?
The Chelsea at New City has had 11 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
Are there photos of The Chelsea at New City?
Yes — there are 4 photos of The Chelsea at New City in the photo gallery on this page.
What is the address of The Chelsea at New City?
The Chelsea at New City is located at 269 N Main St, New City, NY 10956.
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