Crest View Manor
Crest View Manor
Cherish every moment in retirement at Crest View Manor, an inviting retreat in Houlton, ME, that offers assisted living. The community prioritizes residents’ welfare, providing top-notch assistance for their daily living activities around the clock. Medication management, incontinence care, and housekeeping services are also provided, ensuring residents enjoy a hassle-free living.
With a carefully curated calendar of enriching activities and fun recreational programs, residents have more opportunities to explore new hobbies and meet peers of the same age. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. Here, residents can travel conveniently with transportation services. The community strives to help residents thrive in retirement, especially with its nurturing and inviting environment.
20-bed community Rank #92 / 356Bed count — State benchmarkedThis home is ranked 92nd out of 356 homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
31 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 2 / 100 Rank #350 / 357Walk Score — State benchmarkedThis home is ranked 350th out of 357 homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maine that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeAssisted Housing
StatusActive
ExpirationJanuary 28, 2028
CountyAroostook
License LevelPNMI LEVEL IV RESIDENTIAL CARE FACILITY
License NumberRCF249
Crest View Manor is administered by Alysia Sutherland.
Staffing
Key information about the people who lead and staff this community.
Total Employees
20
Full-Time Employees
20
Fax+1 (207) 532-4173
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. ME average
2 Worse
Metrics worse than Maine average:
• Deficiency Count (233% above)
• Deficiencies per inspection (108% above) 1 At Avg Metrics at Maine average:
• Inspections With Deficiencies (at ME avg) 0 Better No metrics in this bucket.
• Deficiency Count (233% above)
• Deficiencies per inspection (108% above) 1 At Avg Metrics at Maine average:
• Inspections With Deficiencies (at ME avg) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Deficiency Count
Total deficiencies cited across all inspections on record for this facility.
| 10 | 3 | This facility has 233% more deficiency count than a typical Maine assisted living residence (10 vs. ME avg 3).↑ 233% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.3 | 1.59 | This facility has 108% more deficiencies per inspection than a typical Maine assisted living residence (3.3 vs. ME avg 1.59).↑ 108% worse |
Inspections
| This Facility | ME Average | vs. ME Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 3 | This facility has total inspections in line with the Maine average (3 vs. ME avg 3).— At avg |
|
Inspections With Deficiencies
Inspections that resulted in at least one deficiency. Never exceeds the total inspection count.
| 1 | 1 | This facility has inspections with deficiencies in line with the Maine average (1 vs. ME avg 1).— At avg |
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Housekeeping Services
Social and Recreational Activities
Places of interest near Crest View Manor
1.8 miles from city center
Estimated distance in miles from Houlton's city center to Crest View Manor's address, calculated via Google Maps.
Calculate Travel Distance to Crest View Manor
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Compare Assisted Living around Aroostook County
Info below is compiled from the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Type of Care
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Crest View Manor | AL | Houlton | 20
Facility
20
ME AVG
20
Rank
#92 / 356 | No |
2
Facility
2
ME AVG
36
Rank
#350 / 357 | Private / Shared Rooms | - | A+ | Alysia Sutherland | 3 | 1
Facility
1
ME AVG
0.8
Rank
#98 / 237 | 10
Facility
10
ME AVG
3
Rank
#218 / 237 | 3.3
Facility
3.3
ME AVG
0.2
Rank
#204 / 237 |
| Northwood Manor | AL | Ashland | 6
Facility
6
ME AVG
20
Rank
#133 / 356 | No |
9
Facility
9
ME AVG
36
Rank
#296 / 357 | - |
66.7%
Facility
66.7%
ME AVG
87.5%
Rank
#206 / 239 | - | Jennifer L. Durand | 2 | 0
Facility
0
ME AVG
0.8
Rank
#1 / 237 | 0
Facility
0
ME AVG
3
Rank
#1 / 237 | 0.0
Facility
0.0
ME AVG
0.2
Rank
#1 / 237 |
| Soucy’s Foster Home | AL | Van Buren | 6
Facility
6
ME AVG
20
Rank
#133 / 356 | No |
2
Facility
2
ME AVG
36
Rank
#350 / 357 | Private / Shared Rooms |
50.0%
Facility
50.0%
ME AVG
87.5%
Rank
#219 / 239 | - | - | 1 | 0
Facility
0
ME AVG
0.8
Rank
#1 / 237 | 0
Facility
0
ME AVG
3
Rank
#1 / 237 | 0.0
Facility
0.0
ME AVG
0.2
Rank
#1 / 237 |
| Lombard Street Waiver Home | AL | Presque Isle | 5
Facility
5
ME AVG
20
Rank
#173 / 356 | No |
10
Facility
10
ME AVG
36
Rank
#287 / 357 | Private / Shared Rooms |
80.0%
Facility
80.0%
ME AVG
87.5%
Rank
#174 / 239 | - | - | 1 | 0
Facility
0
ME AVG
0.8
Rank
#1 / 237 | 0
Facility
0
ME AVG
3
Rank
#1 / 237 | 0.0
Facility
0.0
ME AVG
0.2
Rank
#1 / 237 |
| Parent Waiver Home | AL | Van Buren | 3
Facility
3
ME AVG
20
Rank
#246 / 356 | No |
12
Facility
12
ME AVG
36
Rank
#271 / 357 | - |
100.0%
Facility
100.0%
ME AVG
87.5%
Rank
#1 / 239 | - | - | 1 | 0
Facility
0
ME AVG
0.8
Rank
#1 / 237 | 0
Facility
0
ME AVG
3
Rank
#1 / 237 | 0.0
Facility
0.0
ME AVG
0.2
Rank
#1 / 237 |
Financial Assistance for
Assisted Living in Maine
Crest View Manor is located in Houlton, Maine.
Here are the financial assistance programs available to residents in Maine.
Frequently Asked Questions about Crest View Manor
Is Crest View Manor in a walkable area?
Crest View Manor has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Crest View Manor?
According to ME state health department records, Crest View Manor's license number is RCF249.
When does Crest View Manor's license expire?
According to ME state health department records, Crest View Manor's license expires on January 28, 2028.
How long has Crest View Manor been in business?
Crest View Manor has been operating for approximately 31 years, based on available licensing and registration records.
Are pets allowed at Crest View Manor?
No, Crest View Manor has a no-pet policy.
Who is the administrator of Crest View Manor?
Alysia Sutherland is the administrator of Crest View Manor.
How many beds does Crest View Manor have?
Crest View Manor has 20 beds.
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