Crest View Manor

Crest View Manor

Overview of Crest View Manor

Cherish every moment in retirement at Crest View Manor, an inviting retreat in Houlton, ME, that offers assisted living. The community prioritizes residents’ welfare, providing top-notch assistance for their daily living activities around the clock. Medication management, incontinence care, and housekeeping services are also provided, ensuring residents enjoy a hassle-free living.

With a carefully curated calendar of enriching activities and fun recreational programs, residents have more opportunities to explore new hobbies and meet peers of the same age. Delicious and healthy meals are also served to meet residents’ dietary needs and preferences. Here, residents can travel conveniently with transportation services. The community strives to help residents thrive in retirement, especially with its nurturing and inviting environment.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 20 Rank #75 / 329Bed count — State benchmarkedThis assisted living community is ranked 75th out of 329 assisted living communities we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Maine that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #7 / 27Years in operation — State benchmarkedThis assisted living community is ranked 7th out of 27 assisted living communities we track in Maine for years in operation. Shows how long this facility has been in operation compared to other Maine facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Maine that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
31 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #299 / 306Walk Score — State benchmarkedThis assisted living community is ranked 299th out of 306 assisted living communities we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Maine that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About this community

License Details

Facility TypeAssisted Housing
StatusActive
ExpirationJanuary 28, 2028
CountyAroostook
License LevelPNMI LEVEL IV RESIDENTIAL CARE FACILITY
License NumberRCF249

Ownership & Operating Entity

Crest View Manor is administered by Alysia Sutherland.

Staff Details

Total Employees
20
Full-Time Employees
20

Contact Information

Fax+1 (207) 532-4173

Contact Crest View Manor

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. ME average 2 Worse Metrics worse than Maine average:
• Deficiency Count (12% above)
• Deficiencies per inspection (120% above)
1 Better Metrics better than Maine average:
• Inspections With Deficiencies (41% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityME Averagevs. ME Avg
Deficiency Count Info Total deficiencies cited across all inspections on record for this facility. 108.9 This facility has 12% more deficiency count than a typical Maine assisted living residence (10 vs. ME avg 8.9).↑ 12% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.31.5 This facility has 120% more deficiencies per inspection than a typical Maine assisted living residence (3.3 vs. ME avg 1.5).↑ 120% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityME Averagevs. ME Avg
Total inspections Info Combined count of all inspections conducted at this facility. 36.1 This facility has had 51% fewer total inspections than the Maine average (3 vs. ME avg 6.1). More inspections can mean more regulatory scrutiny rather than worse care.↓ 51% fewer
Inspections With Deficiencies Info Inspections that resulted in at least one deficiency. Never exceeds the total inspection count. 11.7 This facility has 41% fewer inspections with deficiencies than a typical Maine assisted living residence (1 vs. ME avg 1.7).↓ 41% better

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Crest View Manor

Address 1.8 miles from city center Info Estimated distance in miles from Houlton's city center to Crest View Manor's address, calculated via Google Maps.

Calculate Travel Distance to Crest View Manor

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Address

Compare Assisted Living around Aroostook County

Info below is compiled from the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Type of Care AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
How many inspections had one or more deficiencies recorded. Compare to total inspections to see how often problems were found on visit.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Crest View Manor
AL
Houlton
20
Facility 20
ME AVG 17
Rank #75 / 329
No
2
Facility 2
ME AVG 35
Rank #299 / 306
Private / Shared Rooms-A+Alysia Sutherland3
1
Facility 1
ME AVG 0.8
Rank #97 / 230
10
Facility 10
ME AVG 3
Rank #212 / 230
3.3
Facility 3.3
ME AVG 0.2
Rank #198 / 230
Northwood Manor
AL
Ashland
6
Facility 6
ME AVG 17
Rank #110 / 329
No
9
Facility 9
ME AVG 35
Rank #246 / 306
-
66.7%
Facility 66.7%
ME AVG 87.9%
Rank #192 / 223
-Beth Barends25
4
Facility 4
ME AVG 0.8
Rank #1 / 230
29
Facility 29
ME AVG 3
Rank #1 / 230
1.2
Facility 1.2
ME AVG 0.2
Rank #1 / 230
Soucy’s Foster Home
AL
Van Buren
6
Facility 6
ME AVG 17
Rank #110 / 329
No
2
Facility 2
ME AVG 35
Rank #299 / 306
Private / Shared Rooms
50.0%
Facility 50.0%
ME AVG 87.9%
Rank #205 / 223
--1
0
Facility 0
ME AVG 0.8
Rank #1 / 230
0
Facility 0
ME AVG 3
Rank #1 / 230
0.0
Facility 0.0
ME AVG 0.2
Rank #1 / 230
Lombard Street Waiver Home
AL
Presque Isle
5
Facility 5
ME AVG 17
Rank #149 / 329
No
10
Facility 10
ME AVG 35
Rank #238 / 306
Private / Shared Rooms
80.0%
Facility 80.0%
ME AVG 87.9%
Rank #164 / 223
--1
0
Facility 0
ME AVG 0.8
Rank #1 / 230
0
Facility 0
ME AVG 3
Rank #1 / 230
0.0
Facility 0.0
ME AVG 0.2
Rank #1 / 230
Parent Waiver Home
AL
Van Buren
3
Facility 3
ME AVG 17
Rank #221 / 329
No
12
Facility 12
ME AVG 35
Rank #224 / 306
-
100.0%
Facility 100.0%
ME AVG 87.9%
Rank #1 / 223
--1
0
Facility 0
ME AVG 0.8
Rank #1 / 230
0
Facility 0
ME AVG 3
Rank #1 / 230
0.0
Facility 0.0
ME AVG 0.2
Rank #1 / 230

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other ME assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Maine

Crest View Manor is located in Houlton, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Frequently Asked Questions about Crest View Manor

Is Crest View Manor in a walkable area?

Crest View Manor has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Crest View Manor?

According to ME state health department records, Crest View Manor's license number is RCF249.

When does Crest View Manor's license expire?

According to ME state health department records, Crest View Manor's license expires on January 28, 2028.

How long has Crest View Manor been in business?

Crest View Manor has been operating for approximately 31 years, based on available licensing and registration records.

Are pets allowed at Crest View Manor?

No, Crest View Manor has a no-pet policy.

Who is the administrator of Crest View Manor?

Alysia Sutherland is the administrator of Crest View Manor.

How many beds does Crest View Manor have?

Crest View Manor has 20 beds.

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