Elderwood Village at Bassett Park
Assisted Living, Memory Care & Respite Care · Buffalo, NY
Elderwood Village at Bassett Park
Assisted Living, Memory Care & Respite Care · Buffalo, NY
Overview of Elderwood Village at Bassett Park
Nestled in the peaceful lands of Bassett Road, Williamsville, NY, is the prestigious senior living community of Elderwood Village at Bassett Park which offers adult home, memory care, and respite care. Choose among 83 beautifully designed and pet-friendly private residences of Elderwood Village at Bassett Park for a comfortable and safe retirement. With a dedicated and highly qualified team, the community strives to deliver top-tier care and assistance for their special needs and aspirations.
Promoting a bright and friendly environment, the community strives to provide a safe place for seniors to experience the finest retirement. Enjoy restaurant-style dining with delicious and healthy meals that cater to dietary needs and preferences. Elderwood Village at Bassett Park is a good place for seniors to maximize their freedom and gain meaningful experiences.
105-bed community Rank #490 / 748Bed count — State benchmarkedThis home is ranked 490th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 39 / 100 Rank #885 / 1173Walk Score — State benchmarkedThis home is ranked 885th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
CountyErie
Elderwood Village at Bassett Park is legally operated by 245 Bassett Road Operating Company, LLC.
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Home Care
Specialty Programs
Adult Day Services
HousekeepingYes
Linen ServiceYes
Comfortable Private Rooms With Full Private Baths
Round-The-Clock Nursing Supervision
Weekly Housekeeping And Laundry
Restaurant-Style Dining Experience
Wellness Programs
Regular Outings
Private Dining Room For Family Celebrations
Beautifully Landscaped Courtyards
Complimentary Wifi
Pet Friendly
On-Site Salon And Barber Shop
On-Site Lab Services
Specific ProgramsAdult Home, Right Moves, Secure Memory
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
1 enforcement action
16 violations
13 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
18 points below the New York average for assisted living residences (83/100)
Rank #558 / 593 in New York Inspection Score — State benchmarked This home is ranked 558th out of 593 homes in New York. Shows this facility's inspection score compared to the New York average among 593 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 65 out of 100. Letter grade D. 18 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2021
1
enforcement action
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- November 1, 2022 #ACF-22-057
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
6 Worse
Metrics worse than New York average:
• Total violations (10% above)
• Violations per year (10% above)
• Total inspections (44% above)
• Inspections with violations (50% above)
• Inspection violation rate (5% above)
• Complaint visits (67% above) 1 Better Metrics better than New York average:
• Violations per inspection (25% below)
• Total violations (10% above)
• Violations per year (10% above)
• Total inspections (44% above)
• Inspections with violations (50% above)
• Inspection violation rate (5% above)
• Complaint visits (67% above) 1 Better Metrics better than New York average:
• Violations per inspection (25% below)
Latest Inspection
May 15, 2025
Complaint Investigation
Inspections
|
This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
13 | 9 | This facility has 44% more total inspections than a typical New York assisted living residence (13 vs. NY avg 9).↑ 44% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
|
6 | 4 | This facility has 50% more inspections with violations than a typical New York assisted living residence (6 vs. NY avg 4).↑ 50% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
|
46% | 44% | This facility has 2 percentage points higher inspection violation rate than a typical New York assisted living residence (46% vs. NY avg 44%).↑ 2% worse Rank #185 / 318 Inspection violation rate — State benchmarked This home is ranked 185th out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
|
10 | 6 | This facility has 67% more complaint visits than a typical New York assisted living residence (10 vs. NY avg 6).↑ 67% worse Rank #271 / 318 Complaint visits — State benchmarked This home is ranked 271st out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
|
This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
|
16 | 14.5 | This facility has 10% more total violations than a typical New York assisted living residence (16 vs. NY avg 14.5).↑ 10% worse Rank #262 / 318 Total violations — State benchmarked This home is ranked 262nd out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per year
Average violations per year since 2021.
|
3.2 | 2.9 | This facility has 10% more violations per year than a typical New York assisted living residence (3.2 vs. NY avg 2.9).↑ 10% worse |
|
Violations per inspection
Average violations per inspection.
|
1.2 | 1.6 | This facility has 25% fewer violations per inspection than a typical New York assisted living residence (1.2 vs. NY avg 1.6).↓ 25% better Rank #220 / 318 Violations per inspection — State benchmarked This home is ranked 220th out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
3
Admission Standards
NY avg: 0.5
2
Environmental Standards
NY avg: 1.7
1
Food and Service
NY avg: 1.1
2
Medication Management
NY avg: 0.4
1
Personnel
NY avg: 0.7
2
Records and Reports
NY avg: 2.0
3
Resident Services
NY avg: 2.9
2
Retention and Standards
NY avg: 0.8
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- Most recent inspection on May 15, 2025 found no violations or deficiencies.
- Recent deficiencies focused on admission standards and resident services, with two violations noted in February and three in July 2024.
- February 2024 renewal inspection cited seven deficiencies including medication management, personnel, environmental standards, and resident services.
Lawsuit overview for Elderwood Village at Bassett Park
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
2
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next Court Date
Next scheduled court appearance on record across active cases.
Apr 29, 2026
Next scheduled court appearance on record across active cases.
Apr 29, 2026
What does this home offer?
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Elderwood Village at Bassett Park
245 Bassett Rd, Buffalo, NY 14221
Calculate Travel Distance to Elderwood Village at Bassett Park
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Compare Assisted Living around Buffalo
The information below is reported by the New York State Department of Health.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Heathwood Assisted Living and Memory Care |
AL
MC
|
Buffalo (Bassett) |
128
Facility
128
NY AVG
160
Rank
#393 / 748
| Yes |
60
Facility
60
NY AVG
63
Rank
#696 / 1173
| Heathwood Assisted Living At Williamsville, Inc |
93
Facility
93
NY AVG
83
Rank
#97 / 593
| 5 |
40%
Facility
40%
NY AVG
44.4%
Rank
#167 / 318
|
4
Facility
4
NY AVG
6
Rank
#163 / 318
|
5
Facility
5
NY AVG
14.5
Rank
#186 / 318
|
1.0
Facility
1.0
NY AVG
1.6
Rank
#200 / 318
| Studio / Suite / 1 Bed / 2 Bed | A+ |
| Elderwood Assisted Living at West Seneca |
AL
|
West Seneca (Orchard Park Road) |
128
Facility
128
NY AVG
160
Rank
#393 / 748
| Yes |
52
Facility
52
NY AVG
63
Rank
#768 / 1173
| 580 Orchard Park Road Operating Company, LLC |
69
Facility
69
NY AVG
83
Rank
#512 / 593
| 13 |
38.5%
Facility
38.5%
NY AVG
44.4%
Rank
#163 / 318
|
9
Facility
9
NY AVG
6
Rank
#259 / 318
|
11
Facility
11
NY AVG
14.5
Rank
#234 / 318
|
0.8
Facility
0.8
NY AVG
1.6
Rank
#179 / 318
| Studio / 1 Bed / 2 Bed | - |
| Elderwood Village at Bassett Park |
AL
MC
RC
|
Buffalo (Bassett Road) |
105
Facility
105
NY AVG
160
Rank
#490 / 748
| Yes |
39
Facility
39
NY AVG
63
Rank
#885 / 1173
| 245 Bassett Road Operating Company, LLC |
65
Facility
65
NY AVG
83
Rank
#558 / 593
| 13 |
46.2%
Facility
46.2%
NY AVG
44.4%
Rank
#185 / 318
|
10
Facility
10
NY AVG
6
Rank
#271 / 318
|
16
Facility
16
NY AVG
14.5
Rank
#262 / 318
|
1.2
Facility
1.2
NY AVG
1.6
Rank
#220 / 318
| Private Rooms | - |
| The Amberleigh |
AL
IL
MC
|
Williamsville (Williamsville Place) |
76
Facility
76
NY AVG
160
Rank
#605 / 748
| Yes |
50
Facility
50
NY AVG
63
Rank
#781 / 1173
| Csl Amberleigh, Inc |
59
Facility
59
NY AVG
83
Rank
#590 / 593
| 17 |
70.6%
Facility
70.6%
NY AVG
44.4%
Rank
#249 / 318
|
12
Facility
12
NY AVG
6
Rank
#279 / 318
|
40
Facility
40
NY AVG
14.5
Rank
#312 / 318
|
2.4
Facility
2.4
NY AVG
1.6
Rank
#289 / 318
| Studio / 1 Bed / 2 Bed | - |
| Juniper Glen Memory Care Assisted Living |
AL
MC
RC
|
East Amherst (Eastern Hills) |
66
Facility
66
NY AVG
160
Rank
#628 / 748
| Yes |
48
Facility
48
NY AVG
63
Rank
#798 / 1173
| Amherst Care Group, LLC |
63
Facility
63
NY AVG
83
Rank
#572 / 593
| 14 |
64.3%
Facility
64.3%
NY AVG
44.4%
Rank
#228 / 318
|
7
Facility
7
NY AVG
6
Rank
#233 / 318
|
32
Facility
32
NY AVG
14.5
Rank
#304 / 318
|
2.3
Facility
2.3
NY AVG
1.6
Rank
#286 / 318
| Suite | A+ |
Financial Assistance for
Assisted Living in New York
Elderwood Village at Bassett Park is located in Buffalo, New York.
Here are the financial assistance programs available to residents in New York.
Frequently Asked Questions about Elderwood Village at Bassett Park
What neighborhood is Elderwood Village at Bassett Park in?
Elderwood Village at Bassett Park is in the Bassett Road neighborhood of Buffalo.
Who is the owner of Elderwood Village at Bassett Park?
Elderwood Village at Bassett Park is legally operated by 245 Bassett Road Operating Company, LLC.
Is Elderwood Village at Bassett Park in a walkable area?
Elderwood Village at Bassett Park has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
How many beds does Elderwood Village at Bassett Park have?
Elderwood Village at Bassett Park has 105 beds.
Are there photos of Elderwood Village at Bassett Park?
Yes — there are 4 photos of Elderwood Village at Bassett Park in the photo gallery on this page.
What is the address of Elderwood Village at Bassett Park?
Elderwood Village at Bassett Park is located at 245 Bassett Rd, Buffalo, NY 14221.
What is the phone number of Elderwood Village at Bassett Park?
(888) 826-9663 will put you in contact with the team at Elderwood Village at Bassett Park.
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