Medium-capacity home · Offers a balance of services and community atmosphere.
Elderwood Village at Bassett Park
Nestled in the peaceful lands of Bassett Road, Williamsville, NY, is the prestigious senior living community of Elderwood Village at Bassett Park which offers adult home, memory care, and respite care. Choose among 83 beautifully designed and pet-friendly private residences of Elderwood Village at Bassett Park for a comfortable and safe retirement. With a dedicated and highly qualified team, the community strives to deliver top-tier care and assistance for their special needs and aspirations.
Promoting a bright and friendly environment, the community strives to provide a safe place for seniors to experience the finest retirement. Enjoy restaurant-style dining with delicious and healthy meals that cater to dietary needs and preferences. Elderwood Village at Bassett Park is a good place for seniors to maximize their freedom and gain meaningful experiences.
Community insights.
About this community
Elderwood Village at Bassett Park is legally operated by 245 Bassett Road Operating Company, LLC.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
ALM Inspection Grade
4 points below the New York average for state-licensed facilities (83/100)
Category breakdown
Violations
Concern
0.23 violations per resident bed (24 in 105 beds) · 3× more than the typical state-licensed NY facility (median: 0.09)
Finding Frequency
Typical
38% of inspections found a violation · 13% fewer than the typical state-licensed NY facility (median: 43%)
Complaint visits
Concern
13 complaint visits per 100 resident beds (14 in 105 beds) · 3× more than the typical state-licensed NY facility (median: 4.1)
Enforcement
Concern
1 enforcement action · above the typical state-licensed NY facility (median: 0)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 1 enforcement action. 78% of New York assisted living residences have zero, and the statewide average is 0.6.
- November 1, 2022 #ACF-22-057
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total violations (33% above)
• Inspections with violations (50% above) 3 Better Metrics better than New York average:
• Violations per inspection (35% below)
• Inspection violation rate (31% below)
• Total complaints (82% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
| 16 | 9.0 | This facility has had 78% more total inspections than the New York average (16 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 78% more |
|
Inspections with violations
| 6 | 4.0 | This facility has 50% more inspections with violations than a typical New York assisted living residence (6 vs. NY avg 4).↑ 50% worse |
|
Inspection violation rate
| 38% | 55% | This facility has 17 percentage points lower inspection violation rate than a typical New York assisted living residence (38% vs. NY avg 55%).↓ 17% better Rank #130 / 301 Inspection violation rate — State benchmarked This assisted living community is ranked 130th out of 301 assisted living communities we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
| 14 | 6.0 | This facility has had 133% more complaint visits than the New York average (14 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 133% more Rank #256 / 301 Complaint visits — State benchmarked This assisted living community is ranked 256th out of 301 assisted living communities we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
| 24 | 18.0 | This facility has 33% more total violations than a typical New York assisted living residence (24 vs. NY avg 18).↑ 33% worse Rank #243 / 301 Total violations — State benchmarked This assisted living community is ranked 243rd out of 301 assisted living communities we track in New York for violations. Shows this facility's violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
| 1.5 | 2.3 | This facility has 35% fewer violations per inspection than a typical New York assisted living residence (1.5 vs. NY avg 2.3).↓ 35% better Rank #186 / 301 Violations per inspection — State benchmarked This assisted living community is ranked 186th out of 301 assisted living communities we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
| 14 | 79.0 | This facility has 82% fewer total complaints than a typical New York assisted living residence (14 vs. NY avg 79).↓ 82% better |
Lawsuit overview for Elderwood Village at Bassett Park
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
What does this home offer?
Pets Allowed
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Elderwood Village at Bassett Park
245 Bassett Rd, Buffalo, NY 14221
Calculate Travel Distance to Elderwood Village at Bassett Park
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Compare Assisted Living around Buffalo
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Heathwood Assisted Living and Memory Care | AL MC NH | Buffalo (Bassett) | 128
Facility
128
NY AVG
121
Rank
#123 / 309 | Yes |
60
Facility
60
NY AVG
54
Rank
#142 / 330 | Heathwood Assisted Living At Williamsville, Inc | A- | 7 | 43%
Facility
43%
NY AVG
55%
Rank
#153 / 301 | 7
Facility
7
NY AVG
6
Rank
#185 / 301 | 7
Facility
7
NY AVG
14.5
Rank
#132 / 301 | 1.0
Facility
1.0
NY AVG
2.3
Rank
#131 / 301 | Studio / Suite / 1 Bed / 2 Bed | A+ |
| Elderwood Assisted Living at West Seneca | AL RC | West Seneca | 128
Facility
128
NY AVG
121
Rank
#123 / 309 | Yes |
52
Facility
52
NY AVG
54
Rank
#169 / 330 | 580 Orchard Park Road Operating Company, LLC | B+ | 16 | 38%
Facility
38%
NY AVG
55%
Rank
#130 / 301 | 12
Facility
12
NY AVG
6
Rank
#245 / 301 | 16
Facility
16
NY AVG
14.5
Rank
#203 / 301 | 1.0
Facility
1.0
NY AVG
2.3
Rank
#131 / 301 | Studio / 1 Bed / 2 Bed | - |
| Glenwell | AL MC | Cheektowaga | 120
Facility
120
NY AVG
121
Rank
#131 / 309 | Yes |
22
Facility
22
NY AVG
54
Rank
#275 / 330 | Depaul Adult Care Communities, Inc | A | 9 | 11%
Facility
11%
NY AVG
55%
Rank
#50 / 301 | 7
Facility
7
NY AVG
6
Rank
#185 / 301 | 2
Facility
2
NY AVG
14.5
Rank
#58 / 301 | 0.2
Facility
0.2
NY AVG
2.3
Rank
#47 / 301 | - | - |
| Elderwood Village at Bassett Park | AL MC RC | Buffalo | 105
Facility
105
NY AVG
121
Rank
#161 / 309 | Yes |
39
Facility
39
NY AVG
54
Rank
#220 / 330 | 245 Bassett Road Operating Company, LLC | C+ | 16 | 38%
Facility
38%
NY AVG
55%
Rank
#130 / 301 | 14
Facility
14
NY AVG
6
Rank
#256 / 301 | 24
Facility
24
NY AVG
14.5
Rank
#243 / 301 | 1.5
Facility
1.5
NY AVG
2.3
Rank
#186 / 301 | Private Rooms | - |
| Tennyson Court | AL MC RC | Buffalo (Sheridan Meadows) | 93
Facility
93
NY AVG
121
Rank
#183 / 309 | No |
43
Facility
43
NY AVG
54
Rank
#208 / 330 | Tennyson Court, LLC | A | 9 | 33%
Facility
33%
NY AVG
55%
Rank
#101 / 301 | 7
Facility
7
NY AVG
6
Rank
#185 / 301 | 4
Facility
4
NY AVG
14.5
Rank
#98 / 301 | 0.4
Facility
0.4
NY AVG
2.3
Rank
#72 / 301 | - | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in New York
Elderwood Village at Bassett Park is located in Buffalo, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Elderwood Village at Bassett Park
Who is the owner of Elderwood Village at Bassett Park?
Elderwood Village at Bassett Park is legally operated by 245 Bassett Road Operating Company, LLC.
Is Elderwood Village at Bassett Park in a walkable area?
Elderwood Village at Bassett Park has a walk score of 39. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Elderwood Village at Bassett Park?
Yes, Elderwood Village at Bassett Park allows residents to bring their pets.
What is the best email address for Elderwood Village at Bassett Park?
The team at Elderwood Village at Bassett Park can be reached at vpapaj@elderwood.com.
How many beds does Elderwood Village at Bassett Park have?
Elderwood Village at Bassett Park has 105 beds.
Has Elderwood Village at Bassett Park had any violations?
Elderwood Village at Bassett Park has had 24 reported violations according to records from New York State Department of Health (NYSDOH).
Are there photos of Elderwood Village at Bassett Park?
Yes — there are 3 photos of Elderwood Village at Bassett Park in the photo gallery on this page.
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