Elmcroft of Windcrest
Assisted Living, Memory Care & Respite Care · San Antonio, TX
Elmcroft of Windcrest
Assisted Living, Memory Care & Respite Care · San Antonio, TX
Elmcroft of Windcrest is a single-story nursing home on Crestway Drive in the Northeast Side of San Antonio. It operates 113 beds across nursing home, assisted living, memory care, and respite care, and holds an Alzheimer’s certification for its memory care program. Jill Belsher is the executive director. The neighborhood has a Walk Score of 14, which means a car is needed for virtually everything. Methodist Hospital Northeast is about two miles out.
The facility has been running for eight years and accepts Medicare, Medicaid, and private pay. Of the 113 beds, 69 are currently filled, putting occupancy at 61%. The average stay runs 149 days, which tracks with a community whose caseload skews toward long-term residents rather than short-stay rehab. Pets are allowed; transportation and fitness programming are available on-site; and the Resident Council meets regularly to give residents a structured voice in facility decisions.
On the staffing side, total nursing hours come to 2 hours and 25 minutes per resident per day. RNs contribute 21 minutes of that; nurse aides cover 2 hours and 22 minutes. Physical therapists appear in the staffing data, supporting the physical therapy services described by the community. Coverage is 24 hours a day. State inspections have addressed areas including medication management and resident rights and protections.
For families considering long-term care or memory care in San Antonio’s Northeast Side, Elmcroft of Windcrest is a mid-size, single-story community with a certified memory care program, broad payment acceptance, and a care range that covers the full continuum from assisted living through nursing home-level care.
113-bed community Rank #290 / 976Bed count — State benchmarkedThis home is ranked 290th out of 976 homes in Texas for Bed Count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
8 years in operation Rank #474 / 584Years in operation — State benchmarkedThis home is ranked 474th out of 584 homes in Texas for Years In Operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 14 / 100 Rank #1178 / 1389Walk Score — State benchmarkedThis home is ranked 1178th out of 1389 homes in Texas for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
CountyBexar
Elmcroft of Windcrest is legally operated by Ec Opco Windcrest, LLC.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Jill Belsher, Executive Director (per BBB, record updated Jun 2026)
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2023 · 3 years of data
2 enforcement actions
4 citations
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by Texas regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2023
2
enforcement actions
- July 6, 2023 Administrative Penalty
- May 8, 2024 Administrative Penalty
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Texas average:
• Total citations (33% below)
• Citations per year (33% below)
• Total citations (33% below)
• Citations per year (33% below)
Latest Inspection
August 23, 2024
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 6 | This facility has 33% fewer total citations than a typical Texas assisted living residence (4 vs. TX avg 6).↓ 33% better |
|
Citations per year
Average citations per year since 2024.
| 2 | 3 | This facility has 33% fewer citations per year than a typical Texas assisted living residence (2 vs. TX avg 3).↓ 33% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 23, 2024 inspection found no violations of state standards and closed with zero deficiencies.
- Prior inspections cited four deficiencies involving abuse prevention, safe living environment, and medication administration failures.
- No complaints were substantiated during the period, but enforcement actions reflected serious resident safety and care issues.
What does this home offer?
Pets Allowed
Room Sizes: Studio / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Elmcroft of Windcrest
Places of interest near Elmcroft of Windcrest
6849 Crestway Dr, San Antonio, TX 78239 — 2.12 miles to nearest hospital (Methodist Hospital Northeast)
Calculate Travel Distance to Elmcroft of Windcrest
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The information below is reported by the Texas Health and Human Services Commission.
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| Elmcroft of Windcrest | AL MC RC | San Antonio (Northeast Side) | 113
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#290 / 976 | Yes |
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#1178 / 1389 | 8
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#474 / 584 | - | Ec Opco Windcrest, LLC | 0
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6
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| The Army Residence Community Health Care Center | AL IL MC NH SNF | San Antonio (Northeast Side) | 30
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Financial Assistance for
Assisted Living in Texas
Elmcroft of Windcrest is located in San Antonio, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Elmcroft of Windcrest
What neighborhood is Elmcroft of Windcrest in?
Elmcroft of Windcrest is in the Northeast Side neighborhood of San Antonio.
Who is the owner of Elmcroft of Windcrest?
Elmcroft of Windcrest is legally operated by Ec Opco Windcrest, LLC.
Is Elmcroft of Windcrest in a walkable area?
Elmcroft of Windcrest has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
How many beds does Elmcroft of Windcrest have?
Elmcroft of Windcrest has 113 beds.
Are there photos of Elmcroft of Windcrest?
Yes — there are 7 photos of Elmcroft of Windcrest in the photo gallery on this page.
What is the address of Elmcroft of Windcrest?
Elmcroft of Windcrest is located at 6849 Crestway Dr, San Antonio, TX 78239.
What is the phone number of Elmcroft of Windcrest?
(210) 946-4994 will put you in contact with the team at Elmcroft of Windcrest.
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