Inspection Reports for
Emerald Glen Memory Care
3558 E McDowell Rd, Mesa, AZ 85213, United States, AZ, 85213
Back to Facility Profile3 Reports
Inspection Report — Oct 6, 2025
Complaint Investigation
Date: Oct 6, 2025
Visit Reason
On-site complaint investigation of complaint 00145261 at an Assisted Living Center, conducted 6 October 2025.
Complaint Details
No deficiencies were found during the on-site investigation of complaint 00145261 conducted on October 6, 2025.
Findings
No deficiencies were found during the complaint investigation.
Report Facts
Complaints investigated: 1
Inspection Report — Dec 20, 2024
Annual Inspection
Date: Dec 20, 2024
Visit Reason
On-site annual compliance inspection of an Assisted Living Center conducted on December 20, 2024.
Findings
No deficiencies were found during this inspection.
Inspection Report — Sep 21, 2023
Annual Inspection
Date: Sep 21, 2023
Visit Reason
On-site complaint investigation of complaint AZ00190299 combined with an annual compliance inspection at an Assisted Living Center, conducted 21 September 2023.
Complaint Details
The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00190299 conducted on September 21, 2023.
Findings
The inspection found three deficiencies related to failure to provide assisted living services as per service plans, incomplete documentation of services provided, and incomplete service plan content regarding cognitive stimulation and meal encouragement.
Deficiencies (3)
The manager failed to ensure a caregiver provided a resident with the assisted living services in the resident's service plan, as two of four residents did not receive the expected personal care or bathing services as documented.
The manager failed to ensure a resident's medical record contained documentation of assisted living services provided, as oral care services were not documented for one resident on multiple dates.
R9-10-808 — The manager failed to ensure a service plan included cognitive stimulation and activities to maximize functioning and encouragement to eat meals and snacks for one resident receiving directed care services.
Report Facts
Deficiencies cited: 3
Viewing
Loading inspection reports...
