Emerald Glen Memory Care
Assisted Living & Memory Care · Mesa, AZ

Emerald Glen Memory Care

Assisted Living & Memory Care · Mesa, AZ

Overview of Emerald Glen Memory Care

Located in the peaceful and sunny Mesa, AZ, Emerald Glen Memory Care is an exceptional senior living community specializing in memory care services. The community features a variety of 26 bedrooms that residents furnish themselves to foster a more familiar environment. With the seniors’ welfare in mind, Emerald Glen provides security without restrictions. Emerald Glen fosters a stimulating environment with vintage memorabilia, things to touch placed all around the community to spark its residents’ memories. To ensure the seniors’ medical needs are met, the community provides several medical services such as wound care and healthcare providers and therapists. Dining venues are created for the seniors’ convenience and enjoyment. At Emerald Glen Memory Care, residents experience the utmost care and assistance they deserve.

What truly makes Emerlad Glen unique is their ability to accomodate to the unique needs and requirements of their residents. As an assisted living community, Emerald Glen is able to go above and beyond by ensuring all caregivers and staff have the skill and expertise to provide care outside of traditional assisted living. This includes servcies like ostomy care, wound management, tube feeding and more that are often found in higher levels of care such as nursing homes. This devotion to catering to the resident’s needs allows residents to age in place and age gracefully without worrying about their next move.

Bed community size
34-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceJuly 17, 2018
ExpirationJune 30, 2026 Expires in 3 days
License NumberAL10782C
QualificationHealth Care

Ownership & Operating Entity

Emerald Glen Memory Care is administered by Jennifer L Tonna.

OwnerEMERALD GLEN MEMORY CARE PLUS LLC

Safety & Compliance

Secured Perimeter

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Activities
Religious Services

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Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

We don't publish a score for assisted living residences with fewer than three inspections on record. This would unfairly reward providers with limited inspection history or those that have not been operating long enough to be cited.

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for Arizona assisted living residences: B- 82/100

Inspection score not available. Not enough inspection history to score against the Arizona benchmark.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 0 Worse No metrics in this bucket. 3 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total inspections (60% below)
• Total complaints (83% below)
Latest Inspection December 20, 2024 Compliance (Annual) No deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 25 This facility has 60% fewer total inspections than a typical Arizona assisted living residence (2 vs. AZ avg 5).↓ 60% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 16 This facility has 83% fewer total complaints than a typical Arizona assisted living residence (1 vs. AZ avg 6).↓ 83% better Rank #174 / 500 Total complaints — State benchmarked This home is ranked 174th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 20, 2024 inspection found no deficiencies during the annual compliance review and no complaints were open or substantiated at that time.
  • September 21, 2023 complaint investigation identified three deficiencies in caregiver service provision, documentation, and service plan requirements.
  • Deficiencies in 2023 included failure to provide services per plan, incomplete medical record documentation, and missing cognitive stimulation and meal encouragement in service plans.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Shared Rooms

Building type icon
Building type icon

Building Type: Single-story

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Places of interest near Emerald Glen Memory Care

Address 5.7 miles from city center Info Estimated distance in miles from Mesa's city center to Emerald Glen Memory Care's address, calculated via Google Maps. — 5.43 miles to nearest hospital (Banner Baywood Medical Center | Mesa, AZ | Baywood Ave.)

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Address

Compare Assisted Living around Mesa

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Sky Vista
AL
MC
Mesa (South Crismon Road)121Yes 39 Studio / 1 Bed / 2 Bed4Michael A Calderon7
Brookdale Springs Mesa
AL
IL
MC
NH
Mesa (East Broadway Road)103Yes 31 1 Bed / 2 Bed24Kenneth Green8
Brookdale East Arbor
AL
Mesa (East Arbor Avenue)72Yes 40 Suite27Samantha E Branson5
Silver Creek Inn – Mesa
AL
MC
Mesa67No 47 Private / Shared Suite13Na Na13
Emerald Glen Memory Care
AL
MC
Mesa (Citrus Hoa)34No 8 Private / Shared Rooms7Jennifer L Tonna2

Frequently Asked Questions about Emerald Glen Memory Care

What neighborhood is Emerald Glen Memory Care in?

Emerald Glen Memory Care is in the Citrus HOA neighborhood of Mesa.

Who is the owner of Emerald Glen Memory Care?

Emerald Glen Memory Care is legally operated by Emerald Glen Memory Care Plus Llc, and administered by Jennifer L Tonna.

Is Emerald Glen Memory Care in a walkable area?

Emerald Glen Memory Care has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Emerald Glen Memory Care?

According to AZ state health department records, Emerald Glen Memory Care's license number is AL10782C.

When does Emerald Glen Memory Care's license expire?

According to AZ state health department records, Emerald Glen Memory Care's license expires on June 30, 2026.

Who is the administrator of Emerald Glen Memory Care?

Jennifer L Tonna is the administrator of Emerald Glen Memory Care.

How many beds does Emerald Glen Memory Care have?

Emerald Glen Memory Care has 34 beds.

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