Encore at Avalon Park Assisted

Assisted Living & Memory Care · Orlando, FL

13798 Cygnus Dr, Orlando, FL 32828 View map

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Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

Calculator: See prices in your area

Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

Overview of Encore at Avalon Park Assisted

Tucked in the quiet grounds of Cygnus Drive, Orlando, FL, Encore at Avalon Park is a trusted senior living community offering assisted living and memory care. A wide array of snug and sophisticated residences await seniors as they move into the community. The community strives to provide the highest quality of care and assistance for seniors to maximize their freedom and gain meaningful experiences.

Surrounded by local convenient amenities and fabulous amusements, the community ensures seniors’ needs and aspirations are well-cared for. With various fun activities and exciting trips, residents explore new interests and relive passions for enjoyment and wellness. Delight with well-balanced meals catering to nutritional needs and tastes. Encore at Avalon Park is a safe place for seniors to thrive and live a wondrous retirement in its serene spaces.

(407) 745-4830

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 68 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceApril 23, 2025

ExpirationApril 22, 2027

CountyOrange

License Number12618

RCFE Number12618

Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, Llc, and administrated by Suzette Garcia.

Profit StatusFor-Profit

Extended Congregate Care

120 units

Private

120 units

Total beds

120 units

Secured Perimeter

Emergency SystemsEmergency call system monitored 24 hours a day.

Safety FeaturesSmoke detectors, fire sprinklers, central station alarms, exit door alarms and exit video surveillance.

Staffing

Key information about the people who lead and staff this community.

English Spanish

Respite Care

24-Hour Staffing

Multiple Sitting And Gathering Areas

Lush Gardens And Terraces

Wellness Center

Physical Therapy Center

Fully Equipped Media Room

Salon

Laundry Room

On-Site Parking

Three Gourmet Meals A Day

Unlimited Snacks

Individual Nutritional Planning

Scheduled Transportation For Shopping And Entertainment

ActivitiesDaily program of therapeutic, social and recreational events.

Specific ProgramsOther Therapies, Volunteer Opportunities.

Food DescriptionThree gourmet meals a day served restaurant style; unlimited snacks available 24 hours a day.

Since 2015 · 11 years of data 58 citations 44 inspections 7 fines $18.5K fined

Inspection Score

19 points below the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
7
vs 5 avg
↑ 40% higher than FL avg
Total amount fined Total dollar amount of fines issued.
$18.5k
vs $11.6k
↑ 59% higher than FL avg

Data reflects the most recent 11 years (since 2015).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. Florida state average

Overall vs. FL average

Latest Inspection March 13, 2025 Standard

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	58	33	This facility has 76% more total citations than a typical Florida assisted living residence (58 vs. FL avg 33).↑ 76% worse Rank #773 / 919 Total citations — State benchmarked This home is ranked 773rd out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2015.	5.3	3	This facility has 77% more citations per year than a typical Florida assisted living residence (5.3 vs. FL avg 3).↑ 77% worse
Citations per inspection Average citations per inspection.	1.3	1.3	This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #557 / 919 Citations per inspection — State benchmarked This home is ranked 557th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	44	26	This facility has 69% more total inspections than a typical Florida assisted living residence (44 vs. FL avg 26).↑ 69% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	33	16	This facility has 106% more inspections with citations than a typical Florida assisted living residence (33 vs. FL avg 16).↑ 106% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	75%	62%	This facility has 13 percentage points higher inspection citation rate than a typical Florida assisted living residence (75% vs. FL avg 62%).↑ 13% worse Rank #762 / 919 Inspection citation rate — State benchmarked This home is ranked 762nd out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

March 13, 2025 inspection closed with no deficiencies noted and no complaints substantiated.
January 16, 2025 routine inspection cited three deficiencies in resident care supervision and medication management with Class 2 and Class 3 severity.
Recent deficiency themes include recurring resident care supervision issues and medication record problems, showing inconsistent compliance over the past year.

Show Inspection Reports

What does this home offer?

Housing Options: Studio / 1 Bed

Building Type: 3-story

Beauty Services

Housekeeping Services

Social and Recreational Activities

Activities in this home

Arts and Crafts
Dancing
Exercise Classes
Games & Cards
Music Programs
Shopping
Social Events & Outings
Theater & Movies

11.8 miles from city center Estimated distance in miles from Orlando's city center to Encore at Avalon Park Assisted's address, calculated via Google Maps.

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Orlando

The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Encore at Avalon Park Assisted	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Orlando (Cygnus Drive)	120 Facility 120 FL AVG 89 Rank #256 / 1074	No	68 Facility 68 FL AVG 40 Rank #234 / 1486	Avalon Sh Management, LLC	64 Facility 64 FL AVG 83 Rank #810 / 876	44	75% Facility 75% FL AVG 61.5% Rank #762 / 919	58 Facility 58 FL AVG 33 Rank #773 / 919	1.3 Facility 1.3 FL AVG 1.3 Rank #557 / 919	For-Profit	$18,500	Suzette Garcia	Studio / 1 Bed	-
The Bridge at Orlando	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Orlando	120 Facility 120 FL AVG 89 Rank #256 / 1074	Yes	38 Facility 38 FL AVG 40 Rank #764 / 1486	Inverrary Retirement Investors, LLC	72 Facility 72 FL AVG 83 Rank #707 / 876	32	81.3% Facility 81.3% FL AVG 61.5% Rank #837 / 919	39 Facility 39 FL AVG 33 Rank #601 / 919	1.2 Facility 1.2 FL AVG 1.3 Rank #458 / 919	For-Profit	$12,250	Taron J. Morton	Alcove / 1 Bed	A+
Brookdale Conway	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Orlando (Dixie Belle)	103 Facility 103 FL AVG 89 Rank #425 / 1074	Yes	62 Facility 62 FL AVG 40 Rank #323 / 1486	Emeritus Properties Ngh LLC	62 Facility 62 FL AVG 83 Rank #839 / 876	59	81.4% Facility 81.4% FL AVG 61.5% Rank #839 / 919	97 Facility 97 FL AVG 33 Rank #886 / 919	1.6 Facility 1.6 FL AVG 1.3 Rank #740 / 919	For-Profit	$38,750	Manuel Gonzalez	Studio / 1 Bed	A+
Brookdale Dr. Phillips	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Orlando	40 Facility 40 FL AVG 89 Rank #811 / 1074	Yes	28 Facility 28 FL AVG 40 Rank #944 / 1486	Brookdale Management Of Florida Po LLC	61 Facility 61 FL AVG 83 Rank #853 / 876	38	89.5% Facility 89.5% FL AVG 61.5% Rank #887 / 919	62 Facility 62 FL AVG 33 Rank #796 / 919	1.6 Facility 1.6 FL AVG 1.3 Rank #740 / 919	For-Profit	$45,051	Nancy Barbee	Studio / 1 Bed	A+
Kare Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Orlando (Lake Holden Shores)	16 Facility 16 FL AVG 89 Rank #890 / 1074	No	57 Facility 57 FL AVG 40 Rank #393 / 1486	Kare Assisted Living, LLC	72 Facility 72 FL AVG 83 Rank #707 / 876	27	81.5% Facility 81.5% FL AVG 61.5% Rank #840 / 919	53 Facility 53 FL AVG 33 Rank #745 / 919	2.0 Facility 2.0 FL AVG 1.3 Rank #847 / 919	For-Profit	$6,200	Sandra Matos	Studio / 1 Bed	-

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What neighborhood is Encore at Avalon Park Assisted in?

Encore at Avalon Park Assisted is in the Cygnus Drive neighborhood of Orlando.

What languages are spoken at Encore at Avalon Park Assisted?

The team at Encore at Avalon Park Assisted speaks English and Spanish.

Who is the owner of Encore at Avalon Park Assisted?

The legal owner and operator of Encore at Avalon Park Assisted is Avalon Sh Management, Llc.

Is Encore at Avalon Park Assisted in a walkable area?

Encore at Avalon Park Assisted has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Encore at Avalon Park Assisted?

According to FL state health department records, Encore at Avalon Park Assisted's license number is 12618.

When does Encore at Avalon Park Assisted's license expire?

According to FL state health department records, Encore at Avalon Park Assisted's license expires on April 22, 2027.

What payment types does Encore at Avalon Park Assisted accept?

Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

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Encore at Avalon Park Assisted