Encore at Avalon Park Assisted
Assisted Living & Memory Care · Orlando, FL

Encore at Avalon Park Assisted

Assisted Living & Memory Care · Orlando, FL
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Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

Overview of Encore at Avalon Park Assisted

Tucked in the quiet grounds of Cygnus Drive, Orlando, FL, Encore at Avalon Park is a trusted senior living community offering assisted living and memory care. A wide array of snug and sophisticated residences await seniors as they move into the community. The community strives to provide the highest quality of care and assistance for seniors to maximize their freedom and gain meaningful experiences.

Surrounded by local convenient amenities and fabulous amusements, the community ensures seniors’ needs and aspirations are well-cared for. With various fun activities and exciting trips, residents explore new interests and relive passions for enjoyment and wellness. Delight with well-balanced meals catering to nutritional needs and tastes. Encore at Avalon Park is a safe place for seniors to thrive and live a wondrous retirement in its serene spaces.

Bed community size
120-bed community Rank #253 / 1058Bed count — State benchmarkedThis home is ranked 253rd out of 1058 homes in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 68 / 100 Rank #234 / 1487Walk Score — State benchmarkedThis home is ranked 234th out of 1487 homes in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceApril 23, 2025
ExpirationApril 22, 2027
CountyOrange
License Number12618
RCFE Number12618

Ownership & Operating Entity

Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, LLC, and administered by Suzette Garcia.

Profit StatusFor-profit

Type Of Units

Extended Congregate Care
120 units
Private
120 units
Total beds
120 units

Safety & Compliance

Secured Perimeter
Emergency SystemsEmergency call system monitored 24 hours a day.
Safety FeaturesSmoke detectors, fire sprinklers, central station alarms, exit door alarms and exit video surveillance.

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Multiple Sitting And Gathering Areas
Lush Gardens And Terraces
Wellness Center
Physical Therapy Center
Fully Equipped Media Room
Salon
Laundry Room
On-Site Parking
Three Gourmet Meals A Day
Unlimited Snacks
Individual Nutritional Planning
Scheduled Transportation For Shopping And Entertainment
ActivitiesDaily program of therapeutic, social and recreational events
Specific ProgramsOther Therapies, Volunteer Opportunities

Contact Encore at Avalon Park Assisted

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2015 · 11 years of data 58 citations 44 inspections 7 fines $18.5K fined
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

19 points below the Florida average for assisted living residences (83/100)

Rank #810 / 876 in Florida Inspection Score — State benchmarked This home is ranked 810th out of 876 homes in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 64 out of 100. Letter grade D. 19 points below the Florida average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. Florida state average
Overall vs. FL average 3 Worse Metrics worse than Florida average:
• Total citations (76% above)
• Inspections with citations (106% above)
• Inspection citation rate (21% above)
1 At Avg Metrics at Florida average:
• Citations per inspection (at FL avg)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 5833 This facility has 76% more total citations than a typical Florida assisted living residence (58 vs. FL avg 33).↑ 76% worse Rank #761 / 907 Total citations — State benchmarked This home is ranked 761st out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Info Average citations per inspection. 1.31.3 This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #545 / 907 Citations per inspection — State benchmarked This home is ranked 545th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4426 This facility has had 69% more total inspections than the Florida average (44 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 69% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 3316 This facility has 106% more inspections with citations than a typical Florida assisted living residence (33 vs. FL avg 16).↑ 106% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 75%62% This facility has 13 percentage points higher inspection citation rate than a typical Florida assisted living residence (75% vs. FL avg 62%).↑ 13% worse Rank #751 / 907 Inspection citation rate — State benchmarked This home is ranked 751st out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • March 13, 2025 inspection closed with no deficiencies noted and no complaints substantiated.
  • January 16, 2025 routine inspection cited three deficiencies in resident care supervision and medication management with Class 2 and Class 3 severity.
  • Recent deficiency themes include recurring resident care supervision issues and medication record problems, showing inconsistent compliance over the past year.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

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Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

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Beauty Services

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Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Activities in this home

Places of interest near Encore at Avalon Park Assisted

Address 13798 Cygnus Dr, Orlando, FL 32828

Calculate Travel Distance to Encore at Avalon Park Assisted

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Compare Assisted Living around Orlando

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Rank #123 / 907
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For-Profit-Mary NossStudio / 1 Bed / 2 Bed-
Encore at Avalon Park Assisted
AL
MC
Orlando (Cygnus Drive)
120
Facility 120
FL AVG 88
Rank #253 / 1058
No
68
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FL AVG 40
Rank #234 / 1487
Avalon Sh Management, LLC
64
Facility 64
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Rank #810 / 876
44
75%
Facility 75%
FL AVG 61.5%
Rank #751 / 907
58
Facility 58
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Rank #761 / 907
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Facility 99
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5
0%
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Westminster Baldwin Park
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Presbyterian Retirement Communities, Inc-1
0%
Facility 0%
FL AVG 61.5%
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1
Facility 1
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1.0
Facility 1.0
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Not-For-Profit-Laure Zulkowski1 Bed / 2 Bed / 3 Bed-

Financial Assistance for
Assisted Living in Florida

Encore at Avalon Park Assisted is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Encore at Avalon Park Assisted

What neighborhood is Encore at Avalon Park Assisted in?

Encore at Avalon Park Assisted is in the Cygnus Drive neighborhood of Orlando.

What languages are spoken at Encore at Avalon Park Assisted?

The team at Encore at Avalon Park Assisted speaks English and Spanish.

Who is the owner of Encore at Avalon Park Assisted?

Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, LLC, and administered by Suzette Garcia.

Is Encore at Avalon Park Assisted in a walkable area?

Encore at Avalon Park Assisted has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Encore at Avalon Park Assisted?

According to FL state health department records, Encore at Avalon Park Assisted's license number is 12618.

When does Encore at Avalon Park Assisted's license expire?

According to FL state health department records, Encore at Avalon Park Assisted's license expires on April 22, 2027.

Are pets allowed at Encore at Avalon Park Assisted?

No, Encore at Avalon Park Assisted has a no-pet policy.

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