Medium-capacity home · Offers a balance of services and community atmosphere.
Encore at Avalon Park Assisted
Encore at Avalon Park Assisted offers assisted living and memory care in Orlando, Florida. Assisted living includes help with daily tasks such as bathing, dressing, and medication while a resident keeps a private living space; Memory care provides a secured setting with supervision for someone at risk of wandering. Having both care levels available may suit a resident whose needs grow over time and who could remain in the same community as care changes.
The community has 120 beds, with studio and one bedroom housing options. Respite care supports short stays when a family’s usual caregiver needs time away. Scheduled transportation covers shopping, entertainment, and special events, while the on site salon and spa provide a place for grooming and personal care.
Residents can spend time in secured courtyards, as well as secured and open gardens and terraces. Restaurant style dining is available, including meals for residents who follow special diets. Payment options include Insurance and/or HMO and Medicaid.
A Walk Score of 68 places the area in the somewhat walkable range, so some errands can be completed on foot and a resident who no longer drives may still make certain nearby trips independently. Suzette Garcia serves as the administrator, and Avalon Sh Management operates the community.
Community insights.
About This Community
Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, LLC, and administered by Suzette Garcia.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
The figures below cover inspections recorded since January 22, 2015.
ALM Inspection Grade
15 points below the Florida average for state-licensed facilities (83/100)
Category breakdown
Citations
Concern
6.5 citation points per inspection (255 points across 39 inspections) · 63% more than the typical state-licensed FL facility (median: 4)
Finding Frequency
Concern
59% of inspections found a citation · 38% more than the typical state-licensed FL facility (median: 43%)
Enforcement
Concern
$18,500 in fines · 7 enforcement actions
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
7vs 4 avg↑ 75% higher than FL avg
-
7vs 4 avg↑ 75% higher than FL avg
-
$18.5kvs $9.6k↑ 93% higher than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (88% above)
• Citations per inspection (33% above)
• Inspections with citations (78% above)
• Inspection citation rate (32% above) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 47 | 25.0 | This facility has 88% more total citations than a typical Florida assisted living residence (47 vs. FL avg 25).↑ 88% worse Rank #730 / 853 Total citations — State benchmarked This assisted living community is ranked 730th out of 853 assisted living communities we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
| 1.2 | 0.9 | This facility has 33% more citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 0.9).↑ 33% worse Rank #617 / 853 Citations per inspection — State benchmarked This assisted living community is ranked 617th out of 853 assisted living communities we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 39 | 27.0 | This facility has had 44% more total inspections than the Florida average (39 vs. FL avg 27). More inspections can mean more regulatory scrutiny rather than worse care.↑ 44% more |
|
Inspections with citations
| 16 | 9.0 | This facility has 78% more inspections with citations than a typical Florida assisted living residence (16 vs. FL avg 9).↑ 78% worse |
|
Inspection citation rate
| 41% | 31% | This facility has 10 percentage points higher inspection citation rate than a typical Florida assisted living residence (41% vs. FL avg 31%).↑ 10% worse Rank #663 / 853 Inspection citation rate — State benchmarked This assisted living community is ranked 663rd out of 853 assisted living communities we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Places of interest near Encore at Avalon Park Assisted
13798 Cygnus Dr, Orlando, FL 32828
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Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Heritage Waterside | AL IL MC | Daytona Beach Shores (Winthrop Holding) | 126
Facility
126
FL AVG
85
Rank
#191 / 890 | A+ | Yes |
37
Facility
37
FL AVG
40
Rank
#515 / 999 | Heritage Waterside LLC | 10 | 0%
Facility
0%
FL AVG
30.6%
Rank
#1 / 853 | 0
Facility
0
FL AVG
25
Rank
#1 / 853 | 0.0
Facility
0.0
FL AVG
0.9
Rank
#1 / 853 | For-Profit | $0 | Mary Noss | Studio / 1 Bed / 2 Bed | - |
| Encore at Avalon Park Assisted | AL MC | Orlando | 120
Facility
120
FL AVG
85
Rank
#213 / 890 | D+ | No |
68
Facility
68
FL AVG
40
Rank
#139 / 999 | Avalon Sh Management, LLC | 39 | 41%
Facility
41%
FL AVG
30.6%
Rank
#663 / 853 | 47
Facility
47
FL AVG
25
Rank
#730 / 853 | 1.2
Facility
1.2
FL AVG
0.9
Rank
#617 / 853 | For-Profit | $18,500 | Suzette Garcia | Studio / 1 Bed | - |
| The Bridge at Orlando | AL | Orlando | 120
Facility
120
FL AVG
85
Rank
#213 / 890 | D+ | Yes |
38
Facility
38
FL AVG
40
Rank
#497 / 999 | Inverrary Retirement Investors, LLC | 28 | 43%
Facility
43%
FL AVG
30.6%
Rank
#697 / 853 | 33
Facility
33
FL AVG
25
Rank
#643 / 853 | 1.2
Facility
1.2
FL AVG
0.9
Rank
#617 / 853 | For-Profit | $12,250 | George M Tokesky | Alcove / 1 Bed | A+ |
| Sancerre at Orange City | AL MC | Orange City (Orangedale) | 99
Facility
99
FL AVG
85
Rank
#370 / 890 | A+ | Yes |
27
Facility
27
FL AVG
40
Rank
#642 / 999 | Nxc Orange City Operator LLC | 5 | 0%
Facility
0%
FL AVG
30.6%
Rank
#1 / 853 | 0
Facility
0
FL AVG
25
Rank
#1 / 853 | 0.0
Facility
0.0
FL AVG
0.9
Rank
#1 / 853 | For-Profit | $0 | Michelle Gray | Studio / 1 Bed / 2 Bed | A- |
| Carmita’s Assisting Living III | AL RESC | Orlando (High Point Of Orlando) | 6
Facility
6
FL AVG
85
Rank
#749 / 890 | B+ | No |
25
Facility
25
FL AVG
40
Rank
#671 / 999 | Carmita's Assisted Living Facility III, LLC | 14 | 36%
Facility
36%
FL AVG
30.6%
Rank
#546 / 853 | 9
Facility
9
FL AVG
25
Rank
#238 / 853 | 0.6
Facility
0.6
FL AVG
0.9
Rank
#286 / 853 | For-Profit | $500 | Jesus Prieto | Private Rooms | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other FL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Florida
Encore at Avalon Park Assisted is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.




