Encore at Avalon Park Assisted
Assisted Living & Memory Care · Orlando, FL

Encore at Avalon Park Assisted

Assisted Living & Memory Care · Orlando, FL
Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.
Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

Overview of Encore at Avalon Park Assisted

Tucked in the quiet grounds of Cygnus Drive, Orlando, FL, Encore at Avalon Park is a trusted senior living community offering assisted living and memory care. A wide array of snug and sophisticated residences await seniors as they move into the community. The community strives to provide the highest quality of care and assistance for seniors to maximize their freedom and gain meaningful experiences.

Surrounded by local convenient amenities and fabulous amusements, the community ensures seniors’ needs and aspirations are well-cared for. With various fun activities and exciting trips, residents explore new interests and relive passions for enjoyment and wellness. Delight with well-balanced meals catering to nutritional needs and tastes. Encore at Avalon Park is a safe place for seniors to thrive and live a wondrous retirement in its serene spaces.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 120 Rank #214 / 890Bed count — State benchmarkedThis assisted living community is ranked 214th out of 890 assisted living communities we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #139 / 1001Walk Score — State benchmarkedThis assisted living community is ranked 139th out of 1,001 assisted living communities we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
68 / 100

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceApril 23, 2025
ExpirationApril 22, 2027
CountyOrange
License Number12618
RCFE Number12618

Ownership & Operating Entity

Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, LLC, and administered by Suzette Garcia.

Profit StatusFor-profit

Type Of Units

Extended Congregate Care
120 units
Private
120 units
Total beds
120 units

Safety & Compliance

Secured Perimeter
Emergency SystemsEmergency call system monitored 24 hours a day.
Safety FeaturesSmoke detectors, fire sprinklers, central station alarms, exit door alarms and exit video surveillance.

Languages Spoken

English Spanish

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Garden
Wellness Center
Salon
Laundry
Parking
Scheduled Transportation
Live Entertainment
Multiple Sitting And Gathering Areas
Fully Equipped Media Room
Three Gourmet Meals A Day
Unlimited Snacks
ActivitiesDaily program of therapeutic, social and recreational events
Specific ProgramsOther Therapies, Volunteer Opportunities

Contact Encore at Avalon Park Assisted

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

The figures below cover inspections recorded since January 22, 2015.

ALM Inspection Grade

68 / 100 Based on state-published inspection data
How it compares

15 points below the Florida average for state-licensed facilities (83/100)

Category breakdown

Citations Concern

6.5 citation points per inspection (255 points across 39 inspections) · 63% more than the typical state-licensed FL facility (median: 4)

Finding Frequency Concern

59% of inspections found a citation · 38% more than the typical state-licensed FL facility (median: 43%)

Enforcement Concern

$18,500 in fines · 7 enforcement actions

Inspection grade: 68 out of 100, letter grade D+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 3 Worse Metrics worse than Florida average:
• Total citations (96% above)
• Citations per inspection (20% above)
• Inspection citation rate (28% above)
1 At Avg Metrics at Florida average:
• Inspections with citations (at FL avg)
0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4724.0 This facility has 96% more total citations than a typical Florida assisted living residence (47 vs. FL avg 24).↑ 96% worse Rank #730 / 853 Total citations — State benchmarked This assisted living community is ranked 730th out of 853 assisted living communities we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.21.0 This facility has 20% more citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1).↑ 20% worse Rank #617 / 853 Citations per inspection — State benchmarked This assisted living community is ranked 617th out of 853 assisted living communities we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 3926.0 This facility has had 50% more total inspections than the Florida average (39 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1616.0 This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 41%32% This facility has 9 percentage points higher inspection citation rate than a typical Florida assisted living residence (41% vs. FL avg 32%).↑ 9% worse Rank #665 / 853 Inspection citation rate — State benchmarked This assisted living community is ranked 665th out of 853 assisted living communities we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among the 853 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Florida that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Activities in this home

Places of interest near Encore at Avalon Park Assisted

Address 13798 Cygnus Dr, Orlando, FL 32828

Calculate Travel Distance to Encore at Avalon Park Assisted

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Compare Assisted Living around Orlando

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Heritage Waterside
AL
IL
MC
Daytona Beach Shores (Winthrop Holding)
126
Facility 126
FL AVG 85
Rank #192 / 890
Yes
37
Facility 37
FL AVG 40
Rank #516 / 1,001
Heritage Waterside LLCA+10
0%
Facility 0%
FL AVG 32.4%
Rank #1 / 853
0
Facility 0
FL AVG 33
Rank #1 / 853
0.0
Facility 0.0
FL AVG 1.0
Rank #1 / 853
For-Profit$0Mary NossStudio / 1 Bed / 2 Bed-
Encore at Avalon Park Assisted
AL
MC
Orlando
120
Facility 120
FL AVG 85
Rank #214 / 890
No
68
Facility 68
FL AVG 40
Rank #139 / 1,001
Avalon Sh Management, LLCD+39
41%
Facility 41%
FL AVG 32.4%
Rank #665 / 853
47
Facility 47
FL AVG 33
Rank #730 / 853
1.2
Facility 1.2
FL AVG 1.0
Rank #617 / 853
For-Profit$18,500Suzette GarciaStudio / 1 Bed-
The Bridge at Orlando
AL
Orlando
120
Facility 120
FL AVG 85
Rank #214 / 890
Yes
38
Facility 38
FL AVG 40
Rank #498 / 1,001
Inverrary Retirement Investors, LLCD+28
43%
Facility 43%
FL AVG 32.4%
Rank #699 / 853
33
Facility 33
FL AVG 33
Rank #644 / 853
1.2
Facility 1.2
FL AVG 1.0
Rank #617 / 853
For-Profit$12,250George M TokeskyAlcove / 1 BedA+
Sancerre at Orange City
AL
MC
Orange City (Orangedale)
99
Facility 99
FL AVG 85
Rank #370 / 890
Yes
27
Facility 27
FL AVG 40
Rank #644 / 1,001
Nxc Orange City Operator LLCA+5
0%
Facility 0%
FL AVG 32.4%
Rank #1 / 853
0
Facility 0
FL AVG 33
Rank #1 / 853
0.0
Facility 0.0
FL AVG 1.0
Rank #1 / 853
For-Profit$0Michelle GrayStudio / 1 Bed / 2 BedA-
Carmita’s Assisting Living III
AL
RESC
Orlando (High Point Of Orlando)
6
Facility 6
FL AVG 85
Rank #749 / 890
No
25
Facility 25
FL AVG 40
Rank #673 / 1,001
Carmita's Assisted Living Facility III, LLCB+14
36%
Facility 36%
FL AVG 32.4%
Rank #548 / 853
9
Facility 9
FL AVG 33
Rank #239 / 853
0.6
Facility 0.6
FL AVG 1.0
Rank #287 / 853
For-Profit$500Jesus PrietoPrivate Rooms-

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other FL assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Florida

Encore at Avalon Park Assisted is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Encore at Avalon Park Assisted

What languages are spoken at Encore at Avalon Park Assisted?

The team at Encore at Avalon Park Assisted speaks English and Spanish.

Who is the owner of Encore at Avalon Park Assisted?

Encore at Avalon Park Assisted is legally operated by Avalon Sh Management, LLC, and administered by Suzette Garcia.

Is Encore at Avalon Park Assisted in a walkable area?

Encore at Avalon Park Assisted has a walk score of 68. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Encore at Avalon Park Assisted?

According to FL state health department records, Encore at Avalon Park Assisted's license number is 12618.

When does Encore at Avalon Park Assisted's license expire?

According to FL state health department records, Encore at Avalon Park Assisted's license expires on April 22, 2027.

Are pets allowed at Encore at Avalon Park Assisted?

No, Encore at Avalon Park Assisted has a no-pet policy.

What payment types does Encore at Avalon Park Assisted accept?

Encore at Avalon Park Assisted accepts Insurance and/or HMO and Medicaid.

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