Family Extended Care of Winter Haven
Assisted Living, Memory Care & Respite Care · Winter Haven, FL

Family Extended Care of Winter Haven

Assisted Living, Memory Care & Respite Care · Winter Haven, FL
Family Extended Care of Winter Haven accepts Medicaid and Veteran Affairs Benefits.
Family Extended Care of Winter Haven accepts Medicaid and Veteran Affairs Benefits.

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 1 Worse Metrics worse than Florida average:
• Total citations (14% above)
3 Better Metrics better than Florida average:
• Citations per inspection (28% below)
• Inspections with citations (13% below)
• Inspection citation rate (40% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4035 This facility has 14% more total citations than a typical Florida assisted living residence (40 vs. FL avg 35).↑ 14% worse Rank #600 / 907 Total citations — State benchmarked This home is ranked 600th out of 907 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.01.39 This facility has 28% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.39).↓ 28% better Rank #153 / 907 Citations per inspection — State benchmarked This home is ranked 153rd out of 907 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4026 This facility has had 54% more total inspections than the Florida average (40 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 54% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1416 This facility has 13% fewer inspections with citations than a typical Florida assisted living residence (14 vs. FL avg 16).↓ 13% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 35%58% This facility has 23 percentage points lower inspection citation rate than a typical Florida assisted living residence (35% vs. FL avg 58%).↓ 23% better Rank #158 / 907 Inspection citation rate — State benchmarked This home is ranked 158th out of 907 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Activities in this home

Places of interest near Family Extended Care of Winter Haven

Address 0.0 miles from city center Info Estimated distance in miles from Winter Haven's city center to Family Extended Care of Winter Haven's address, calculated via Google Maps.

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Compare Assisted Living around Winter Haven

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Spring Haven Senior Living
AL
IL
MC
RC
Winter Haven
200
Facility 200
FL AVG 85
Rank #33 / 976
No
50
Facility 50
FL AVG 41
Rank #476 / 1,332
Spring Haven Senior Living LLC67
54%
Facility 54%
FL AVG 58.3%
Rank #398 / 907
73
Facility 73
FL AVG 33
Rank #816 / 907
1.1
Facility 1.1
FL AVG 1.4
Rank #315 / 907
For-Profit$6,350Christopher Matthew AtkinsStudio / 1 Bed / 2 Bed-
Family Extended Care of Winter Haven
AL
MC
RC
Winter Haven
82
Facility 82
FL AVG 85
Rank #491 / 976
No
76
Facility 76
FL AVG 41
Rank #124 / 1,332
Best Care Senior Living At Cypress Gardens LLC40
35%
Facility 35%
FL AVG 58.3%
Rank #158 / 907
40
Facility 40
FL AVG 33
Rank #600 / 907
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 907
Non-Profit$2,500Quantisha Massaline--
Best Care Senior Living at Winter Haven
AL
ADC
HC
MC
NH
Winter Haven
66
Facility 66
FL AVG 85
Rank #578 / 976
No
18
Facility 18
FL AVG 41
Rank #1,042 / 1,332
Brandywyne Assisted Living Facility LLC28
50%
Facility 50%
FL AVG 58.3%
Rank #326 / 907
38
Facility 38
FL AVG 33
Rank #579 / 907
1.4
Facility 1.4
FL AVG 1.4
Rank #617 / 907
For-Profit$3,000Donya Colleen CloudPrivate RoomsA+
Lake Howard Heights
AL
IL
Winter Haven
65
Facility 65
FL AVG 85
Rank #582 / 976
Yes
66
Facility 66
FL AVG 41
Rank #234 / 1,332
Lake Howard 1818 Opco LLC18
22%
Facility 22%
FL AVG 58.3%
Rank #87 / 907
22
Facility 22
FL AVG 33
Rank #325 / 907
1.2
Facility 1.2
FL AVG 1.4
Rank #442 / 907
For-Profit$500Glenda A HanleyStudio / 1 Bed / 2 Bed-
Wedgewood of Winter Haven
AL
IL
RC
Winter Haven
18
Facility 18
FL AVG 85
Rank #788 / 976
No
63
Facility 63
FL AVG 41
Rank #278 / 1,332
Wedgewood Of Winter Haven Inc13
77%
Facility 77%
FL AVG 58.3%
Rank #781 / 907
16
Facility 16
FL AVG 33
Rank #218 / 907
1.2
Facility 1.2
FL AVG 1.4
Rank #442 / 907
For-Profit$500Nilo Q MoradosPrivate Rooms-

Rank badges are statewide: each community is ranked against every FL community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Florida

Family Extended Care of Winter Haven is located in WINTER HAVEN, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Family Extended Care of Winter Haven

What languages are spoken at Family Extended Care of Winter Haven?

The team at Family Extended Care of Winter Haven speaks Creole, English, and Spanish.

Who is the owner of Family Extended Care of Winter Haven?

Family Extended Care of Winter Haven is legally operated by Best Care Senior Living At Cypress Gardens LLC, and administered by Quantisha Massaline.

Is Family Extended Care of Winter Haven in a walkable area?

Family Extended Care of Winter Haven has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Family Extended Care of Winter Haven?

According to FL state health department records, Family Extended Care of Winter Haven's license number is 8947.

When does Family Extended Care of Winter Haven's license expire?

According to FL state health department records, Family Extended Care of Winter Haven's license expires on September 30, 2027.

Are pets allowed at Family Extended Care of Winter Haven?

No, Family Extended Care of Winter Haven has a no-pet policy.

What payment types does Family Extended Care of Winter Haven accept?

Family Extended Care of Winter Haven accepts Medicaid and VA.

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