Family Tree Private Care – San Antonio
Family Tree Private Care is an exceptional in-home care provider that offers Care Giving, Private Nursing, and Care Management. With a team comprised of professional caregivers, private nurses, care managers, advisors, and dedicated people, Family Tree ensures a better quality of life within the comfort of home. Providing care for over a decade, Family Tree also provides long-term insurance and round-the-clock nursing support.
Family Tree combines compassion and professionalism in delivering the utmost care that seniors deserve. Assistance and care recognized in the industry, Family Tree Care fosters a family-like relationship with the team and seniors.
Community insights.
About This Community
Ellen McClellan Mertz, RN, is the Executive Director who brought her extensive nursing and leadership experience to Family Tree Private Care in 2019, founding the San Antonio branch. With a background spanning geriatrics to neonatal intensive care and prior leadership at Nix HealthCare System, Ellen is passionate about improving home care quality. She is a Registered Nurse and member of the Aging Life Care Association, dedicated to delivering compassionate, quality care.
Family Tree Private Care - San Antonio Reviews
Rating Their Experiences
What do you like most about living here?
clean
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Yes
Do you feel safe living in this community?
Yes
How well do you think the community handles emergencies or unexpected events?
Very well.
Are there any hidden fees or unexpected charges?
No
How would you rate the quality and variety of the meals? (1-5)
5
Are special diets handled well?
Yes
Is the dining schedule flexible enough to meet your preferences?
Yes
Would you recommend this community to others looking for senior living options?
Yes
Is there anything you wish you knew before moving in?
No
Places of interest near Family Tree Private Care – San Antonio
6.7 miles from city center
Estimated distance in miles from San Antonio's city center to Family Tree Private Care – San Antonio's address, calculated via Google Maps.
Calculate Travel Distance to Family Tree Private Care – San Antonio
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Compare Assisted Living around San Antonio
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
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Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Medical Center Whitby | AL CCRC IL MC NH SNF | San Antonio (Northwest Side) | 136
Facility
136
TX AVG
69
Rank
#51 / 750 | Yes |
38
Facility
38
TX AVG
40
Rank
#462 / 862 | 48
Facility
48
TX AVG
17
Rank
#7 / 408 | A+ | Febc-Alt Holdings Inc | 9
Facility
9
TX AVG
8
Rank
#539 / 734 | 4 | 5 | Suite |
| Brookdale Medical Center Kingsley | AL MC | San Antonio (Northwest Side) | 136
Facility
136
TX AVG
69
Rank
#51 / 750 | Yes |
44
Facility
44
TX AVG
40
Rank
#380 / 862 | 21
Facility
21
TX AVG
17
Rank
#99 / 408 | A+ | Brookdale Senior Living Inc | 9
Facility
9
TX AVG
8
Rank
#539 / 734 | 4 | 5 | Studio |
| Brookdale Hamilton Wolfe | AL MC | San Antonio (Northwest Side) | 96
Facility
96
TX AVG
69
Rank
#215 / 750 | Yes |
70
Facility
70
TX AVG
40
Rank
#68 / 862 | 48
Facility
48
TX AVG
17
Rank
#7 / 408 | A+ | Esc III LP | 9
Facility
9
TX AVG
8
Rank
#539 / 734 | 1 | 8 | Studio / Suite / 1 Bed / 2 Bed |
| Franklin Park Sonterra | AL IL | San Antonio (Stone Oak) | 70
Facility
70
TX AVG
69
Rank
#330 / 750 | No |
53
Facility
53
TX AVG
40
Rank
#244 / 862 | 16
Facility
16
TX AVG
17
Rank
#160 / 408 | - | Fam Sonterra Ltd | 3
Facility
3
TX AVG
8
Rank
#200 / 734 | 1 | 2 | - |
| Family Tree Private Care – San Antonio | AL HC MC NH | San Antonio | - | No |
59
Facility
59
TX AVG
40
Rank
#174 / 862 | 15
Facility
15
TX AVG
17
Rank
#173 / 408 | A+ | - | - | - | - | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TX assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Texas
Family Tree Private Care – San Antonio is located in San Antonio, Texas.
Here are the financial assistance programs available to residents in Texas.




