Forest Ridge
Assisted Living & Memory Care · West Jefferson, NC

Forest Ridge

Assisted Living & Memory Care · West Jefferson, NC

Overview of Forest Ridge

Residing in the serene community of West Jefferson, NC, the Forest Ridge is a trusted senior living community that provides assisted living and memory care services. A wide range of comfortable and spacious accommodations including private studios, shared suites, and studio deluxe are available. In terms of memory care, a program called Pathways to Discovery is thoughtfully designed for those with cognitive conditions like Alzheimer’s disease and dementia. This community also renders an emergency response system and 24/7 personalized care services.

The community is dedicated to providing top-notch amenities and services wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities and wellness programs. With Forest Ridge, seniors are guaranteed a worthwhile living experience.

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 60 Rank #230 / 387Bed count — State benchmarkedThis home is ranked 230th out of 387 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #218 / 232Occupancy rate — State benchmarkedThis home is ranked 218th out of 232 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 232. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
28% This home usually has availability
Lower than the North Carolina average: 76.4%
Occupied beds
17 / 60

About this community

License Details

StatusActive
CountyAshe
License NumberHAL-005-016

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Forest Ridge

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 18 deficiencies 8 inspections 0 penalties 15 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Inspection deficiency rate (9% above)
3 Better Metrics better than North Carolina average:
• Total deficiencies (61% below)
• Deficiencies per inspection (54% below)
• Inspections with deficiencies (58% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1846 This facility has 61% fewer total deficiencies than a typical North Carolina assisted living residence (18 vs. NC avg 46).↓ 61% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.35.01 This facility has 54% fewer deficiencies per inspection than a typical North Carolina assisted living residence (2.3 vs. NC avg 5.01).↓ 54% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 821 This facility has had 62% fewer total inspections than the North Carolina average (8 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 819 This facility has 58% fewer inspections with deficiencies than a typical North Carolina assisted living residence (8 vs. NC avg 19).↓ 58% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%92% This facility has 8 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 92%).↑ 8% worse

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
105.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Forest Ridge

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Places of interest near Forest Ridge

Address 1.7 miles from city center Info Estimated distance in miles from West Jefferson's city center to Forest Ridge's address, calculated via Google Maps.

Calculate Travel Distance to Forest Ridge

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Address

Compare Assisted Living around the area

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Wilkesboro Assisted Living Center
AL
MC
NH
SNF
North Wilkesboro
102
Facility 102
NC AVG 72
Rank #75 / 387
No
61
Facility 61
NC AVG 36
Rank #66 / 536
70.6%
Facility 70.6%
NC AVG 70.6%
Rank #133 / 232
-
104.00/200
Facility 104.00/200
NC AVG 92.2
Rank #28 / 321
6
83%
Facility 83%
NC AVG 91.8%
Rank #40 / 333
-
Brookdale Reidsville
AL
MC
Reidsville
76
Facility 76
NC AVG 72
Rank #166 / 387
Yes
32
Facility 32
NC AVG 36
Rank #289 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
-
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 321
5
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Suite
Walnut Ridge
AL
NH
MC
Walnut Cove
63
Facility 63
NC AVG 72
Rank #221 / 387
No
50
Facility 50
NC AVG 36
Rank #150 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
A+
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
5
80%
Facility 80%
NC AVG 91.8%
Rank #33 / 333
Studio / Suite
Forest Ridge
AL
MC
West Jefferson
60
Facility 60
NC AVG 72
Rank #230 / 387
No-
28.3%
Facility 28.3%
NC AVG 70.6%
Rank #218 / 232
-
105.50/200
Facility 105.50/200
NC AVG 92.2
Rank #5 / 321
8
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Suite
Navion of Rocky Mount
AL
MC
Rocky Mount (Northgreen)
60
Facility 60
NC AVG 72
Rank #230 / 387
Yes
37
Facility 37
NC AVG 36
Rank #245 / 536
100.0%
Facility 100.0%
NC AVG 70.6%
Rank #1 / 232
-
100.00/200
Facility 100.00/200
NC AVG 92.2
Rank #136 / 321
9
89%
Facility 89%
NC AVG 91.8%
Rank #71 / 333
Suite

Frequently Asked Questions about Forest Ridge

What is the license number of Forest Ridge?

According to NC state health department records, Forest Ridge's license number is HAL-005-016.

What is the occupancy rate at Forest Ridge?

Forest Ridge's occupancy is 28%.

Are pets allowed at Forest Ridge?

No, Forest Ridge has a no-pet policy.

How many beds does Forest Ridge have?

Forest Ridge has 60 beds.

Has Forest Ridge had any deficiencies?

Forest Ridge has had 18 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of Forest Ridge?

Yes — there are 4 photos of Forest Ridge in the photo gallery on this page.

What is the address of Forest Ridge?

Forest Ridge is located at 151 Village Park Dr, West Jefferson, NC 28694.

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