Franklin House
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average• Total inspections (52% above)
• Inspections with deficiencies (37% above) 4 Better Metrics better than North Carolina average:
• Total deficiencies (9% below)
• Deficiencies per year (9% below)
• Deficiencies per inspection (41% below)
• Inspection deficiency rate (10% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 42 | 46 | This facility has 9% fewer total deficiencies than a typical North Carolina assisted living residence (42 vs. NC avg 46).↓ 9% better |
|
Deficiencies per year
| 4.2 | 4.6 | This facility has 9% fewer deficiencies per year than a typical North Carolina assisted living residence (4.2 vs. NC avg 4.6).↓ 9% better |
|
Deficiencies per inspection
| 1.3 | 2.2 | This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 32 | 21 | This facility has 52% more total inspections than a typical North Carolina assisted living residence (32 vs. NC avg 21).↑ 52% worse |
|
Inspections with deficiencies
| 26 | 19 | This facility has 37% more inspections with deficiencies than a typical North Carolina assisted living residence (26 vs. NC avg 19).↑ 37% worse |
|
Inspection deficiency rate
| 81% | 90% | This facility has 9 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (81% vs. NC avg 90%).↓ 9% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The May 21, 2025 follow-up found one medication administration deficiency involving missed doses of mental health and seizure medications for one resident.
- The March 13, 2025 annual inspection cited five deficiencies including medication errors, failure to serve therapeutic diets, inaccurate controlled substance records, and unreported drug diversion.
- The facility had recurring medication administration failures and unresolved bed bug infestations documented from 2021 through 2024, with multiple complaint investigations and follow-up surveys confirming ongoing issues.
Places of interest near Franklin House
0.0 miles from city center
Estimated distance in miles from Franklin's city center to Franklin House's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in North Carolina
Franklin House is located in Franklin, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Assisted Living around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Brookdale Robinwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gastonia | 89
Facility
89
NC AVG
72
Rank
#125 / 390 | Yes |
4
Facility
4
NC AVG
33
Rank
#506 / 572 | - | A+ | 91.50/200
Facility
91.50/200
NC AVG
92.2
Rank
#253 / 322 | 17 | 76.5%
Facility
76.5%
NC AVG
76.2%
Rank
#137 / 335 | - | |
| Sunrise of Cary |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Cary (West Chatham Street) | 85
Facility
85
NC AVG
72
Rank
#135 / 390 | Yes |
34
Facility
34
NC AVG
33
Rank
#271 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | A- | 103.50/200
Facility
103.50/200
NC AVG
92.2
Rank
#31 / 322 | 18 | 66.7%
Facility
66.7%
NC AVG
76.2%
Rank
#69 / 335 | Studio / Suite / 1 Bed | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
72
Rank
#145 / 390 | Yes |
16
Facility
16
NC AVG
33
Rank
#407 / 572 |
74.4%
Facility
74.4%
NC AVG
69.9%
Rank
#122 / 246 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 322 | 20 | 80%
Facility
80%
NC AVG
76.2%
Rank
#169 / 335 | - | |
| Brookdale Dickinson Avenue |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenville | 76
Facility
76
NC AVG
72
Rank
#169 / 390 | Yes |
38
Facility
38
NC AVG
33
Rank
#235 / 572 |
67.1%
Facility
67.1%
NC AVG
69.9%
Rank
#150 / 246 | A+ | 84.50/200
Facility
84.50/200
NC AVG
92.2
Rank
#285 / 322 | 16 | 87.5%
Facility
87.5%
NC AVG
76.2%
Rank
#274 / 335 | - | |
| Franklin House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 70
Facility
70
NC AVG
72
Rank
#186 / 390 | No |
59
Facility
59
NC AVG
33
Rank
#76 / 572 |
40.0%
Facility
40.0%
NC AVG
69.9%
Rank
#208 / 246 | - | 97.00/200
Facility
97.00/200
NC AVG
92.2
Rank
#189 / 322 | 32 | 81.3%
Facility
81.3%
NC AVG
76.2%
Rank
#191 / 335 | - |
Frequently Asked Questions about Franklin House
Is Franklin House in a walkable area?
Franklin House has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Franklin House?
According to NC state health department records, Franklin House's license number is HAL-056-006.
What is the occupancy rate at Franklin House?
Franklin House's occupancy is 40%.
What is the overall rating for Franklin House?
Franklin House received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Franklin House have?
Franklin House has 70 beds.
Are there photos of Franklin House?
Yes — there are 3 photos of Franklin House in the photo gallery on this page.
What is the address of Franklin House?
Franklin House is located at 186 One Center Court Franklin, NC 28734.
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