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Franklin House
Assisted Living & Memory Care · Franklin, NC
Exterior view of Franklin House with entrance and landscaping Catering presentation of tomato and spinach skewers Residents playing bingo in a common area

Franklin House

Assisted Living & Memory Care · Franklin, NC
186 One Center Court Franklin, Nc 28734, Franklin, NC 28734 View map Calculator: See prices in your area
Franklin House accepts Medicaid.
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Calculator: See prices in your area
Franklin House accepts Medicaid.

Overview of Franklin House

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Franklin House is a senior living facility located in Franklin, North Carolina. It offers assisted living, memory care, and secured living options for seniors. The community focuses on providing personalized care and a supportive environment for residents.
Facility Direct Line (828) 363-9965
Facility Direct Line (828) 363-9965
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Bed community size
70-bed community Rank #185 / 389Bed count — State benchmarkedThis home is ranked 185th out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 59 / 100 Rank #77 / 573Walk Score — State benchmarkedThis home is ranked 77th out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
40%
Rank #192 / 241Occupancy rate — State benchmarkedThis home is ranked 192nd out of 241 homes in North Carolina for Occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 241. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
28 / 70
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyMacon
License NumberHAL-056-006

Safety & Compliance

Emergency SystemsEmergency Alert System
Safety FeaturesAdditional Security Features

Payment & Insurance

1 service
Accept Medicaid

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
Specific ProgramsSecured Living

Contact Franklin House

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data 42 deficiencies 32 inspections 0 penalties 26 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 1 Worse Metrics worse than North Carolina average:
• Inspections with deficiencies (37% above) 4 Better Metrics better than North Carolina average:
• Total deficiencies (9% below)
• Deficiencies per year (9% below)
• Deficiencies per inspection (41% below)
• Inspection deficiency rate (10% below)
Latest Inspection May 21, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4246 This facility has 9% fewer total deficiencies than a typical North Carolina assisted living residence (42 vs. NC avg 46).↓ 9% better
Deficiencies per year Info Average deficiencies per year since 2016. 4.24.6 This facility has 9% fewer deficiencies per year than a typical North Carolina assisted living residence (4.2 vs. NC avg 4.6).↓ 9% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.32.2 This facility has 41% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.3 vs. NC avg 2.2).↓ 41% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 3221 This facility has had 52% more total inspections than the North Carolina average (32 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 52% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 2619 This facility has 37% more inspections with deficiencies than a typical North Carolina assisted living residence (26 vs. NC avg 19).↑ 37% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 81%90% This facility has 9 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (81% vs. NC avg 90%).↓ 9% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The May 21, 2025 follow-up found one medication administration deficiency involving missed doses of mental health and seizure medications for one resident.
  • The March 13, 2025 annual inspection cited five deficiencies including medication errors, failure to serve therapeutic diets, inaccurate controlled substance records, and unreported drug diversion.
  • The facility had recurring medication administration failures and unresolved bed bug infestations documented from 2021 through 2024, with multiple complaint investigations and follow-up surveys confirming ongoing issues.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

health inspections, staffing, and quality measures

Division Of Health Service Rating
3/4

Scores

DHSR Score
97.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Places of interest near Franklin House

Address 0.0 miles from city center Info Estimated distance in miles from Franklin's city center to Franklin House's address, calculated via Google Maps.

Calculate Travel Distance to Franklin House

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Address

Compare Assisted Living around the area

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Franklin House
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Frequently Asked Questions about Franklin House

Is Franklin House in a walkable area?

Franklin House has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Franklin House?

According to NC state health department records, Franklin House's license number is HAL-056-006.

What is the occupancy rate at Franklin House?

Franklin House's occupancy is 40%.

Are pets allowed at Franklin House?

No, Franklin House has a no-pet policy.

How many beds does Franklin House have?

Franklin House has 70 beds.

Are there photos of Franklin House?

Yes — there are 3 photos of Franklin House in the photo gallery on this page.

What is the address of Franklin House?

Franklin House is located at 186 One Center Court Franklin, Nc 28734, Franklin, NC 28734.

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