Gemstone Senior Living at Oakwell
Assisted Living & Memory Care · San Antonio, TX
ALM Inspection Grade B+ Info ALM's inspection grade is 88 / 100, a B+ — 5 points above the Texas average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Gemstone Senior Living at Oakwell

Assisted Living & Memory Care · San Antonio, TX
ALM Inspection Grade B+ Info ALM's inspection grade is 88 / 100, a B+ — 5 points above the Texas average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Overview of Gemstone Senior Living at Oakwell

Tucked away in the neighborhood of San Antonio, TX, Gemstone Senior Living at Oakwell is an excellent environment for those needing assisted living or memory care. Recognized as one of the Best Assisted Living communities by the US News & World Report, the community guarantees residents receive comprehensive support in their daily lives. With a dependable team of caregivers available any time of the day, residents can rest easy knowing their needs will be met.

Residents can keep in touch with their old interests and past times with a broad range of activities held regularly. Numerous amenities like an art studio, game room, and salon are also available for further convenience. The community also ensures its residents’ healthcare needs are well-coordinated, ensuring they enjoy a wholesome and healthy living experience.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 16 Rank #557 / 742Bed count — State benchmarked This assisted living community is ranked 557th out of 742 assisted living communities we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Texas that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #88 / 408Years in operation — State benchmarked This assisted living community is ranked 88th out of 408 assisted living communities we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Texas that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
22 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #718 / 853Walk Score — State benchmarked This assisted living community is ranked 718th out of 853 assisted living communities we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Texas that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
15 / 100

About This Community

License Details

Facility TypeType B
StatusEnforcement Action Pend
ExpirationOctober 14, 2027
CountyBexar
License Number312339
Year Opened3/9/2004

Ownership & Operating Entity

Gemstone Senior Living at Oakwell is legally operated by Wholehearted Care Senior Living At Oakwell, and administered by Norma Eagan.

OwnerWholehearted Care Senior Living At Oakwell
Ownership TypeLimited Liability Company (LLC)

Type Of Units

Alzheimer's Units
20 units
Total beds
16 units

Leadership

Administrator Emailcgsaadministrator@swltc.com

Staffing & Medical

1 service
Licensed Nurses/CNAs

Memory & Specialized Care

1 service
Alzheimer's Certification

Additional Policies & Features

Pets Allowed
Minimum Age62
HousekeepingYes

Room Accommodations

Building TypeSingle-story
Room Types
Private Room Semi-Private / Shared Room

Contact Gemstone Senior Living at Oakwell

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

ALM Inspection Grade

88 / 100 Based on state-published inspection data
How it compares

5 points above the Texas average for state-licensed facilities (83/100)

Category breakdown

Health citations Typical

1 health citation · about the same as the typical state-licensed TX facility (median: 1)

Life safety citations Typical

6 life safety citations · 50% more than the typical state-licensed TX facility (median: 4)

Enforcement actions Concern

2 enforcement actions on record (median: 0)

Inspection grade: 88 out of 100, letter grade B+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. TX average 2 Worse Metrics worse than Texas average:
• Enforcement actions (900% above)
• Inspections with citations (100% above)
2 At Avg Metrics at Texas average:
• Total citations (at TX avg)
• Life safety citations (at TX avg)
1 Better Metrics better than Texas average:
• Health citations (75% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 77.0 This facility has total citations in line with the Texas average (7 vs. TX avg 7).— At avg
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 14.0 This facility has 75% fewer health citations than a typical Texas assisted living residence (1 vs. TX avg 4).↓ 75% better
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 66.0 This facility has life safety citations in line with the Texas average (6 vs. TX avg 6).— At avg
Enforcement actions Info Formal penalties the state issued against this facility. In Texas these are administrative penalties, recorded by the Health and Human Services Commission. Recorded on October 16, 2023 and February 20, 2026. 20.2 This facility has 900% more enforcement actions than a typical Texas assisted living residence (2 vs. TX avg 0.2).↑ 900% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 21.0 This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse

Places of interest near Gemstone Senior Living at Oakwell

Address 6.7 miles from city center Info Estimated distance in miles from San Antonio's city center to Gemstone Senior Living at Oakwell's address, calculated via Google Maps.

Calculate Travel Distance to Gemstone Senior Living at Oakwell

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Address

Compare Assisted Living around San Antonio

Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Brookdale Hamilton Wolfe
AL
MC
San Antonio (Northwest Side)
96
Facility 96
TX AVG 73
Rank #240 / 742
A-Yes
70
Facility 70
TX AVG 40
Rank #68 / 853
48
Facility 48
TX AVG 17
Rank #7 / 408
A+Esc III LP
9
Facility 9
TX AVG 8
Rank #532 / 722
18Studio / Suite / 1 Bed / 2 Bed
Brookdale Medical Center Whitby
AL
CCRC
IL
MC
NH
SNF
San Antonio (Northwest Side)
136
Facility 136
TX AVG 73
Rank #69 / 742
C+Yes
38
Facility 38
TX AVG 40
Rank #458 / 853
48
Facility 48
TX AVG 17
Rank #7 / 408
A+Febc-Alt Holdings Inc
9
Facility 9
TX AVG 8
Rank #532 / 722
45Suite
Brookdale Medical Center Kingsley
AL
MC
San Antonio (Northwest Side)
136
Facility 136
TX AVG 73
Rank #69 / 742
C+Yes
44
Facility 44
TX AVG 40
Rank #377 / 853
21
Facility 21
TX AVG 17
Rank #102 / 408
A+Brookdale Senior Living Inc
9
Facility 9
TX AVG 8
Rank #532 / 722
45Studio
Franklin Park Sonterra
AL
IL
San Antonio (Stone Oak)
70
Facility 70
TX AVG 73
Rank #344 / 742
A+No
53
Facility 53
TX AVG 40
Rank #242 / 853
16
Facility 16
TX AVG 17
Rank #160 / 408
-Fam Sonterra Ltd
3
Facility 3
TX AVG 8
Rank #199 / 722
12-
Gemstone Senior Living at Oakwell
AL
MC
San Antonio
16
Facility 16
TX AVG 73
Rank #557 / 742
B+Yes
15
Facility 15
TX AVG 40
Rank #718 / 853
22
Facility 22
TX AVG 17
Rank #88 / 408
-Wholehearted Care Senior Living At Oakwell
7
Facility 7
TX AVG 8
Rank #444 / 722
16Private / Semi-Private Rooms

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other TX assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Texas

Gemstone Senior Living at Oakwell is in San Antonio, Texas. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TX specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
Health coverage and long-term care support

STAR+PLUS and STAR+PLUS HCBS

Texas STAR+PLUS and STAR+PLUS HCBS

Who it is for
Texas Medicaid members, mainly adults 65+ or with disabilities, who need long-term services and supports

Eligibility

General
Texas Medicaid applicants or members who meet a STAR+PLUS eligibility pathway; the program principally serves adults with disabilities and adults age 65 or older. STAR+PLUS HCBS requires a separate assessment for nursing-facility-level needs.
TX specifics
Health plans and participating providers depend on the service area. Assisted living and adult foster care are additional HCBS services for approved enrollees; members remain responsible for room and board and any assessed copayment.

What it provides

  • STAR+PLUS provides Medicaid health coverage and authorized long-term services and supports.
  • Approved STAR+PLUS HCBS plans may include personal assistance or assisted living services.
  • Other assessed HCBS benefits include respite and nursing services and home modifications.
In-home support

Texas Community Care Services (CCAD)

Texas Community Care for the Aged and Disabled / Community Care Services

Who it is for
Texans who need community-care services assessed under the HHS Community Care handbook

Eligibility

General
Texas Community Care for the Aged and Disabled is an umbrella for community-care services with service-specific eligibility.
TX specifics
Individual services are administered under the Community Care Services Eligibility Handbook.

What it provides

  • Community care services depend on the specific program and assessed need.
In-home & community support

Area Agency on Aging (AAA) Services

Texas AAA Services

Who it is for
People 60+ in Texas and their family members and caregivers
Income limit
Services prioritize greatest economic and social need.

Eligibility

General
Texas Area Agencies on Aging help people age 60 or older and their family members and caregivers.
TX specifics
Texas has 28 Area Agencies on Aging; assistance and services are obtained through the local agency.

What it provides

  • Information and referrals; benefits counseling and legal assistance; care coordination; caregiver support; in-home support; nutrition and ombudsman services.
Caregiver support

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Texas AAA caregiver support serves eligible caregivers of older adults; particular service eligibility follows the relevant program and assessment.
TX specifics
Available through the 28 Area Agencies on Aging with priority to greatest economic and social need.

What it provides

  • Caregiver information assistance and support; respite and other services depend on local availability and assessment.
Medicare costs

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing
Income limit
effective March 1 2026 · Individual QMB maximum $1,330 per month; SLMB range $1,330.01 to less than $1,596; QI-1 range $1,596 to less than $1,796; These published bases exclude the $20 general income disregard; couple and spousal-deeming rules differ.
Asset limit
2026 · Countable resources up to $9,950 individual or $14,910 couple for QMB SLMB and QI-1; exclusions apply.

Eligibility

General
Texas applicant entitled to Medicare Part A or enrolled in qualifying Part B-ID coverage and meeting applicable MSP criteria.
TX specifics
QI-1 is unavailable with other Medicaid-funded coverage; Part B-ID applicants have special limited-benefit rules.

What it provides

  • QMB pays qualifying Medicare premiums deductibles and coinsurance; SLMB and QI-1 pay Part B or B-ID premiums only.
Energy assistance

Comprehensive Energy Assistance Program (CEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Who it is for
Low-income Texas households that need help with utility bills

Eligibility

General
Qualifying low-income Texas households apply through local Comprehensive Energy Assistance Program providers.
TX specifics
Texas LIHEAP utility assistance operates through CEAP.

What it provides

  • Utility assistance through CEAP.
Homeowner tax relief

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Who it is for
Texas homeowners 65+, or qualifying disabled homeowners, living in their homestead

Eligibility

General
Residence-homestead owner age 65 or older who uses the property as a principal residence; qualifying disabled homeowners and certain surviving spouses have related provisions.
TX specifics
School districts must provide an additional $60,000 age-65-or-disabled residence-homestead exemption; Local-option exemptions and tax-ceiling rules are separate.

What it provides

  • Reduction in taxable residence-homestead value (additional $60,000 school-district exemption for age 65 or qualifying disability); actual tax savings vary.
Know before you visit

Frequently Asked Questions about Gemstone Senior Living at Oakwell

Quick answers from public records and the community's own listing.
01 Who is the owner of Gemstone Senior Living at Oakwell?
Gemstone Senior Living at Oakwell is legally operated by Wholehearted Care Senior Living At Oakwell, and administered by Norma Eagan.
02 Is Gemstone Senior Living at Oakwell in a walkable area?
Gemstone Senior Living at Oakwell has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the license number of Gemstone Senior Living at Oakwell?
According to TX state health department records, Gemstone Senior Living at Oakwell's license number is 312339.
04 When does Gemstone Senior Living at Oakwell's license expire?
According to TX state health department records, Gemstone Senior Living at Oakwell's license expires on October 14, 2027.
05 How long has Gemstone Senior Living at Oakwell been in business?
Gemstone Senior Living at Oakwell has been operating for approximately 22 years, based on available licensing and registration records.
06 Are pets allowed at Gemstone Senior Living at Oakwell?
Yes, Gemstone Senior Living at Oakwell allows residents to bring their pets.
07 Who is the administrator of Gemstone Senior Living at Oakwell?
Norma Eagan is the administrator of Gemstone Senior Living at Oakwell.