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Heartfelt Manor, located in Roswell, NM, is a senior care provider committed to providing their residents’ special care needs. To ensure this, Heartfelt Manor only employs highly qualified CNAs and medical technicians, as well as nurses and staff medical doctors. As part of their care services, they provide residents with 24/7 care and support, memory care for residents living with Alzheimer’s and dementia, and health and rehabilitation programs that promote overall wellness.
Personal care is also provided as a part of their care services. This includes assistance with daily living activities such as bathing and grooming, meal provisions that caters to special dietary needs. Heartfelt Manor’s care center is also highly secured with an exit prevention system, to prevent residents with memory challenges from wandering off.
Higher than the New Mexico average: 78.9%Heartfelt Manor is legally operated by Heartfelt Manor Incorporate, and administrated by Ginny Micklevitz.
Key information about the people who lead and staff this community.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 30 | This facility has 43% fewer total deficiencies than a typical New Mexico assisted living residence (17 vs. NM avg 30).↓ 43% better |
|
Deficiencies per year
Average deficiencies per year since 2006.
| 0.9 | 1.5 | This facility has 40% fewer deficiencies per year than a typical New Mexico assisted living residence (0.9 vs. NM avg 1.5).↓ 40% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
5.9 miles from city center
Estimated distance in miles from Roswell's city center to Heartfelt Manor's address, calculated via Google Maps.
— 2.6 miles to nearest hospital (Wellspring Healthcare LLC)
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Heartfelt Manor is located in Roswell, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| BeeHive Homes of Roswell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Roswell | 16
Facility
16
NM AVG
69
Rank
#109 / 148 | Yes |
27
Facility
27
NM AVG
43
Rank
#139 / 208 | Private / Shared Rooms |
50.0%
Facility
50.0%
NM AVG
78.5%
Rank
#102 / 115 | A+ | Kurt Gass | Clovis Hive, LLC | 1 | 0
Facility
0
NM AVG
3.8
Rank
#1 / 114 | 1
Facility
1
NM AVG
6.1
Rank
#2 / 114 | 14
Facility
14
NM AVG
30
Rank
#33 / 114 | 14.0
Facility
14.0
NM AVG
2.5
Rank
#114 / 114 |
| Heartfelt Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roswell | 8
Facility
8
NM AVG
69
Rank
#141 / 148 | No |
0
Facility
0
NM AVG
43
Rank
#187 / 208 | - |
100.0%
Facility
100.0%
NM AVG
78.5%
Rank
#1 / 115 | A+ | Ginny Micklevitz | Heartfelt Manor Incorporate | 14 | 2
Facility
2
NM AVG
3.8
Rank
#33 / 114 | 5
Facility
5
NM AVG
6.1
Rank
#54 / 114 | 17
Facility
17
NM AVG
30
Rank
#38 / 114 | 1.2
Facility
1.2
NM AVG
2.5
Rank
#20 / 114 |
| La Villa Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roswell | - | Yes |
56
Facility
56
NM AVG
43
Rank
#79 / 208 | 1 Bed / 2 Bed | - | A+ | - | - | - | - | - | - | - |
| Peachtree Village Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roswell | - | Yes |
4
Facility
4
NM AVG
43
Rank
#181 / 208 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - |
| Villa del Sol at Roswell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roswell | - | Yes |
51
Facility
51
NM AVG
43
Rank
#94 / 208 | - | - | - | - | - | - | - | - | - | - |
The legal owner and operator of Heartfelt Manor is Heartfelt Manor Incorporate.
According to NM state health department records, Heartfelt Manor's license expires on May 31, 2026.
Heartfelt Manor's occupancy is 100%.
The team at Heartfelt Manor can be reached at [email protected].
Ginny Micklevitz is the administrator of Heartfelt Manor.
Heartfelt Manor has 8 beds.
Yes — there is 1 photo of Heartfelt Manor in the photo gallery on this page.
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