Smaller home · May offer a more intimate, personalized care environment.
Heartland House
Located in the serene neighborhood of Lubbock, TX, is Heartland House, a tight knit senior living community offering assisted living services to its residents. Heartland House offers a warm, home-like environment, with private bedrooms. Each bedroom is equipped with ample sized walk-in closets, and private baths with handicap accessible showers. They also offer one and two bedroom apartments equipped with full kitchens, living and dining rooms, and bedrooms with baths, for seniors looking to live more independently. All the living options and rooms they offer have an emergency pull cord to alert the staff for immediate assistance.
Part of the comfort of living in Heartland House is due to the services and amenities they offer. This includes 24/7 supervision and availability of assistance, medication management, meal provision, and assistance to daily living activities. The residents also enjoy a variety of amenities tailored to make their stay more comfortable and worry free, such as housekeeping and laundry services, and scheduled activities that promote physical and mental well being.
Community insights.
About this community
Heartland House is legally operated by Heartland House Inc, and administered by Kristi A Townsen.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2026 vs. Texas state average• Inspections with citations (at TX avg) 1 Better Metrics better than Texas average:
• Total citations (100% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
| 0 | 8 | This facility has 100% fewer total citations than a typical Texas assisted living residence (0 vs. TX avg 8).↓ 100% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
What does this home offer?
Minimum Age: 55 Years Old
No pets allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Apartments
Transportation Services
Fitness and Recreation
Places of interest near Heartland House
6.5 miles from city center
Estimated distance in miles from Lubbock's city center to Heartland House's address, calculated via Google Maps.
Calculate Travel Distance to Heartland House
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Compare Assisted Living around Lubbock
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
|
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Isle at Raider Ranch | AL MC RC | Lubbock | 160
Facility
160
TX AVG
78
Rank
#40 / 980 | Yes |
8
Facility
8
TX AVG
42
Rank
#1,259 / 1,345 | 17
Facility
17
TX AVG
21
Rank
#260 / 587 | - | Chp Raider Ranch Tx Tenant Corp | 0
Facility
0
TX AVG
6
Rank
#1 / 839 | - | 3 | 1 Bed / 2 Bed |
| Brookdale Remington Park | AL | Lubbock (Remington Park) | 117
Facility
117
TX AVG
78
Rank
#255 / 980 | Yes |
63
Facility
63
TX AVG
42
Rank
#235 / 1,345 | 48
Facility
48
TX AVG
21
Rank
#47 / 587 | A+ | Texas-Esc-Lubbock, LP | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 1 | - | Studio / 1 Bed / 2 Bed |
| Heartland House | AL IL | Lubbock | 16
Facility
16
TX AVG
78
Rank
#788 / 980 | No | - | 8
Facility
8
TX AVG
21
Rank
#464 / 587 | - | Heartland House Inc | 0
Facility
0
TX AVG
6
Rank
#1 / 839 | - | - | Studio / 1 Bed / 2 Bed |
| Wedgewood South | AL | Lubbock | 14
Facility
14
TX AVG
78
Rank
#872 / 980 | Yes |
49
Facility
49
TX AVG
42
Rank
#540 / 1,345 | 10
Facility
10
TX AVG
21
Rank
#409 / 587 | A+ | Lubbock Prime Life LLC | 1
Facility
1
TX AVG
6
Rank
#87 / 839 | 1 | 6 | 1 Bed |
| Promiseland Assisted Living | AL | Lubbock | 14
Facility
14
TX AVG
78
Rank
#872 / 980 | No |
60
Facility
60
TX AVG
42
Rank
#291 / 1,345 | 22
Facility
22
TX AVG
21
Rank
#180 / 587 | - | Promiseland Assisted Living LP | 0
Facility
0
TX AVG
6
Rank
#1 / 839 | - | - | 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in Texas
Heartland House is located in Lubbock, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Heartland House
What is the license number of Heartland House?
According to TX state health department records, Heartland House's license number is 149471.
When does Heartland House's license expire?
According to TX state health department records, Heartland House's license expires on February 2, 2028.
How long has Heartland House been in business?
Heartland House has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at Heartland House?
No, Heartland House has a no-pet policy.
Who is the administrator of Heartland House?
Kristi A Townsen is the administrator of Heartland House.
How many beds does Heartland House have?
Heartland House has 16 beds.
Has Heartland House had any citations?
Heartland House has no reported citations since 2026 according to records from Texas Health and Human Services (HHSC).
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