Heartland House
Assisted Living & Independent Living · Lubbock, TX
Heartland House
Assisted Living & Independent Living · Lubbock, TX
Located in the serene neighborhood of Lubbock, TX, is Heartland House, a tight knit senior living community offering assisted living services to its residents. Heartland House offers a warm, home-like environment, with private bedrooms. Each bedroom is equipped with ample sized walk-in closets, and private baths with handicap accessible showers. They also offer one and two bedroom apartments equipped with full kitchens, living and dining rooms, and bedrooms with baths, for seniors looking to live more independently. All the living options and rooms they offer have an emergency pull cord to alert the staff for immediate assistance.
Part of the comfort of living in Heartland House is due to the services and amenities they offer. This includes 24/7 supervision and availability of assistance, medication management, meal provision, and assistance to daily living activities. The residents also enjoy a variety of amenities tailored to make their stay more comfortable and worry free, such as housekeeping and laundry services, and scheduled activities that promote physical and mental well being.
16-bed community Rank #793 / 972Bed count — State benchmarkedThis home is ranked 793rd out of 972 homes in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
8 years in operation Rank #463 / 585Years in operation — State benchmarkedThis home is ranked 463rd out of 585 homes in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 1 / 100 Rank #1344 / 1389Walk Score — State benchmarkedThis home is ranked 1344th out of 1389 homes in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType A
ExpirationFebruary 2, 2028
CountyLubbock
License Number149471
Year Opened5/8/2018
Heartland House is legally operated by Heartland House Inc, and administered by Kristi A Townsen.
OwnerHeartland House Inc
Ownership TypeFOR-PROFIT CORPORATION
Grab Bars
Staffing
Key information about the people who lead and staff this community.
ContactKristi Townsen, President (per BBB, record updated Jul 2026)
Administrator Emailheartlandhouseinc@gmail.com
Licensed Nurses/CNAs
24-Hour Staffing
No Alzheimer's certification
Specific Programs24 Hour Assisted Living, Private Baths, Walk-in Closets, Delicious, Home Cooked Balanced Meals, Housekeeping, Laundry Assistance, Medication Supervision, Planned Activities, On Site Beauty Shop, One And Two Bedroom Apartments
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2024 · 2 years of data
0 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Texas state average
Overall vs. TX average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Texas average:
• Total citations (100% below)
• Total citations (100% below)
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 6 | This facility has 100% fewer total citations than a typical Texas assisted living residence (0 vs. TX avg 6).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The March 27, 2024 annual inspection found no violations of state or life safety codes and no deficiencies were cited.
- No complaints were filed or substantiated in the most recent inspection period.
- Previous inspections also showed consistent compliance with health and safety standards without citations.
What does this home offer?
Minimum Age: 55 Years Old
No pets allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Apartments
Transportation Services
Fitness and Recreation
Places of interest near Heartland House
6.5 miles from city center
Estimated distance in miles from Lubbock's city center to Heartland House's address, calculated via Google Maps.
Calculate Travel Distance to Heartland House
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Compare Assisted Living around Lubbock
Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Isle at Raider Ranch | AL MC RC | Lubbock | 160
Facility
160
TX AVG
79
Rank
#44 / 972 | Yes |
8
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8
TX AVG
41
Rank
#1257 / 1389 | 17
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17
TX AVG
21
Rank
#257 / 585 | - | Chp Raider Ranch Tx Tenant Corp | 3
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3
TX AVG
6
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#319 / 823 | 3 | 1 Bed / 2 Bed |
| Brookdale Remington Park | AL | Lubbock (Remington Park) | 117
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117
TX AVG
79
Rank
#266 / 972 | Yes |
63
Facility
63
TX AVG
41
Rank
#235 / 1389 | 48
Facility
48
TX AVG
21
Rank
#47 / 585 | A+ | Texas-Esc-Lubbock, LP | 0
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0
TX AVG
6
Rank
#1 / 823 | - | Studio / 1 Bed / 2 Bed |
| Mackenzie Court | AL | Lubbock (University Pines) | 58
Facility
58
TX AVG
79
Rank
#610 / 972 | Yes |
60
Facility
60
TX AVG
41
Rank
#291 / 1389 | - | - | Lubbock Al, LLC | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | Studio / 1 Bed / 2 Bed |
| Heartland House | AL IL | Lubbock | 16
Facility
16
TX AVG
79
Rank
#793 / 972 | No |
1
Facility
1
TX AVG
41
Rank
#1344 / 1389 | 8
Facility
8
TX AVG
21
Rank
#463 / 585 | - | Heartland House Inc | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | Studio / 1 Bed / 2 Bed |
| Promiseland Assisted Living | AL | Lubbock (Wheelock And Monterey) | 14
Facility
14
TX AVG
79
Rank
#871 / 972 | No |
60
Facility
60
TX AVG
41
Rank
#291 / 1389 | 22
Facility
22
TX AVG
21
Rank
#178 / 585 | - | Promiseland Assisted Living LP | 0
Facility
0
TX AVG
6
Rank
#1 / 823 | - | 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in Texas
Heartland House is located in Lubbock, Texas.
Here are the financial assistance programs available to residents in Texas.
Frequently Asked Questions about Heartland House
Is Heartland House in a walkable area?
Heartland House has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Heartland House?
According to TX state health department records, Heartland House's license number is 149471.
When does Heartland House's license expire?
According to TX state health department records, Heartland House's license expires on February 2, 2028.
How long has Heartland House been in business?
Heartland House has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at Heartland House?
No, Heartland House has a no-pet policy.
Who is the administrator of Heartland House?
Kristi A Townsen is the administrator of Heartland House.
How many beds does Heartland House have?
Heartland House has 16 beds.
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