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Heritage Heights at Lake Chelan is a non-profit senior care community in Chelan, Washington, offering assisted living, memory care, respite care, and end-of-life care. The community operates in the Lake Chelan Valley within Chelan County, with a non-profit structure that sets it apart from many local providers and often reflects a mission-focused approach to care. With a 32-bed capacity, the community has 23 occupied beds and an occupancy of approximately 72%, consistent with the Washington state average. Pets are welcome, and utilities and housekeeping are included.
The inspection history highlights ongoing fire safety compliance concerns. The community has completed five state inspections, with the most recent life safety review on September 10, 2024, identifying 11 deficiencies. These findings were related to fire system maintenance documentation, storage clearance issues, improper use of power strips, and fire suppression systems. Earlier inspections also revealed a similar pattern of fire safety and electrical documentation issues, along with a prior citation tied to incomplete resident service agreements.
Additionally, complaint investigations conducted in early 2023 were unsubstantiated, and no fines or license suspensions are listed in available records. While the total deficiency count from the most recent review is below the statewide average of 31, it is still important for families to discuss current fire safety practices and corrective actions.
Three daily meals are provided in a shared dining environment, with options like fresh fruits and vegetables and accommodations for special dietary needs. A variety of daily activities, both on-site and in the surrounding area, support engagement and overall well-being, while care is guided by individualized service plans. Notably, end-of-life care is a compelling service, as smaller communities in rural Washington do not always provide this level of support.
Heritage Heights at Lake Chelan is a strong fit for older adults who prefer a small-town setting in the Pacific Northwest and are looking for a community-oriented environment with non-profit oversight, inclusive services, and access to advanced care support alongside assisted living or memory care.
Similar to the Washington average: 72.5%In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 31 | This facility has 19% fewer total deficiencies than a typical Washington assisted living residence (25 vs. WA avg 31).↓ 19% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 8.3 | 10.3 | This facility has 19% fewer deficiencies per year than a typical Washington assisted living residence (8.3 vs. WA avg 10.3).↓ 19% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
0.0 miles from city center
Estimated distance in miles from Chelan's city center to Heritage Heights at Lake Chelan's address, calculated via Google Maps.
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Heritage Heights at Lake Chelan is located in CHELAN, Washington.
Here are the financial assistance programs available to residents in Washington.
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Bonaventure of Salmon Creek |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Vancouver (Pleasant Valley) | 89
Facility
89
WA AVG
82
Rank
#142 / 366 | Yes |
22
Facility
22
WA AVG
51
Rank
#516 / 628 |
70.8%
Facility
70.8%
WA AVG
74.4%
Rank
#184 / 285 | A+ | 33 | 0
Facility
0
WA AVG
8
Rank
#1 / 285 | 59
Facility
59
WA AVG
31
Rank
#249 / 285 | 1.8
Facility
1.8
WA AVG
3.4
Rank
#35 / 285 |
| Aegis Living West Seattle |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Seattle (North Admiral) | 84
Facility
84
WA AVG
82
Rank
#160 / 366 | Yes |
76
Facility
76
WA AVG
51
Rank
#107 / 628 |
81.0%
Facility
81.0%
WA AVG
74.4%
Rank
#111 / 285 | C+ | 10 | 3
Facility
3
WA AVG
8
Rank
#205 / 285 | 41
Facility
41
WA AVG
31
Rank
#203 / 285 | 4.1
Facility
4.1
WA AVG
3.4
Rank
#141 / 285 |
| Village Concepts of Issaquah-Spiritwood at Pine Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Issaquah (Providence Point) | 80
Facility
80
WA AVG
82
Rank
#172 / 366 | No |
43
Facility
43
WA AVG
51
Rank
#387 / 628 |
90.0%
Facility
90.0%
WA AVG
74.4%
Rank
#47 / 285 | A+ | 6 | 1
Facility
1
WA AVG
8
Rank
#119 / 285 | 35
Facility
35
WA AVG
31
Rank
#185 / 285 | 5.8
Facility
5.8
WA AVG
3.4
Rank
#217 / 285 |
| Sunrise of Edmonds |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Edmonds (Westgate) | 76
Facility
76
WA AVG
82
Rank
#187 / 366 | Yes |
73
Facility
73
WA AVG
51
Rank
#128 / 628 |
88.2%
Facility
88.2%
WA AVG
74.4%
Rank
#58 / 285 | - | 3 | 0
Facility
0
WA AVG
8
Rank
#1 / 285 | 15
Facility
15
WA AVG
31
Rank
#83 / 285 | 5.0
Facility
5.0
WA AVG
3.4
Rank
#180 / 285 |
| Heritage Heights at Lake Chelan |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Chelan | 32
Facility
32
WA AVG
82
Rank
#347 / 366 | No |
78
Facility
78
WA AVG
51
Rank
#90 / 628 |
71.9%
Facility
71.9%
WA AVG
74.4%
Rank
#177 / 285 | - | 5 | 2
Facility
2
WA AVG
8
Rank
#166 / 285 | 25
Facility
25
WA AVG
31
Rank
#138 / 285 | 5.0
Facility
5.0
WA AVG
3.4
Rank
#180 / 285 |
Heritage Heights at Lake Chelan has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to WA state health department records, Heritage Heights at Lake Chelan's license number is 1223.
According to WA state health department records, Heritage Heights at Lake Chelan's license expires on September 30, 2026.
Heritage Heights at Lake Chelan's occupancy is 72%.
Heritage Heights at Lake Chelan has 32 beds.
Yes — there are 7 photos of Heritage Heights at Lake Chelan in the photo gallery on this page.
Heritage Heights at Lake Chelan is located at 505 E HIGHLAND AVENUE.
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