Occupancy rate
72%
Similar to the Washington average: 72.5%Heritage Heights at Lake Chelan
Assisted Living, Memory Care, Palliative Care & Respite Care · Chelan, WA
Heritage Heights at Lake Chelan
Assisted Living, Memory Care, Palliative Care & Respite Care · Chelan, WA
Overview of Heritage Heights at Lake Chelan
Heritage Heights at Lake Chelan is a non-profit senior care community in Chelan, Washington, offering assisted living, memory care, respite care, and end-of-life care. The community operates in the Lake Chelan Valley within Chelan County, with a non-profit structure that sets it apart from many local providers and often reflects a mission-focused approach to care. With a 32-bed capacity, the community has 23 occupied beds and an occupancy of approximately 72%, consistent with the Washington state average. Pets are welcome, and utilities and housekeeping are included.
The inspection history highlights ongoing fire safety compliance concerns. The community has completed five state inspections, with the most recent life safety review on September 10, 2024, identifying 11 deficiencies. These findings were related to fire system maintenance documentation, storage clearance issues, improper use of power strips, and fire suppression systems. Earlier inspections also revealed a similar pattern of fire safety and electrical documentation issues, along with a prior citation tied to incomplete resident service agreements.
Additionally, complaint investigations conducted in early 2023 were unsubstantiated, and no fines or license suspensions are listed in available records. While the total deficiency count from the most recent review is below the statewide average of 31, it is still important for families to discuss current fire safety practices and corrective actions.
Three daily meals are provided in a shared dining environment, with options like fresh fruits and vegetables and accommodations for special dietary needs. A variety of daily activities, both on-site and in the surrounding area, support engagement and overall well-being, while care is guided by individualized service plans. Notably, end-of-life care is a compelling service, as smaller communities in rural Washington do not always provide this level of support.
Heritage Heights at Lake Chelan is a strong fit for older adults who prefer a small-town setting in the Pacific Northwest and are looking for a community-oriented environment with non-profit oversight, inclusive services, and access to advanced care support alongside assisted living or memory care.
32-bed community Rank #347 / 366Bed count — State benchmarkedThis home is ranked 347th out of 366 homes in Washington for Bed Count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 78 / 100 Rank #90 / 628Walk Score — State benchmarkedThis home is ranked 90th out of 628 homes in Washington for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Washington facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Similar to the Washington average: 72.5%Occupied beds
23 / 32
Average occupied beds in Washington homes
73 beds
Facility TypeBoarding Home
StatusOp
ExpirationSeptember 30, 2026
CountyChelan
License Number1223
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
End Of Life Care
Pets Allowed
HousekeepingYes
Utilities IncludedYes
Activities
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
Since 2023 · 3 years of data
25 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Washington state average
Overall vs. WA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Washington average:
• Total deficiencies (19% below)
• Deficiencies per year (19% below)
• Total deficiencies (19% below)
• Deficiencies per year (19% below)
Latest Inspection
September 10, 2024
Life Safety
Deficiencies
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 31 | This facility has 19% fewer total deficiencies than a typical Washington assisted living residence (25 vs. WA avg 31).↓ 19% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 8.3 | 10.3 | This facility has 19% fewer deficiencies per year than a typical Washington assisted living residence (8.3 vs. WA avg 10.3).↓ 19% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The August 22, 2024 annual inspection found one deficiency for incomplete Negotiated Service Agreements, with a plan to include required content.
- The September 10, 2024 fire safety inspection identified 11 deficiencies, mainly involving fire sprinkler clearance, power strip misuse, and missing fire system documentation.
- The July 31, 2023 fire safety inspection cited 12 deficiencies including unsecured fire extinguishers, obstructed pull stations, and missing documentation for smoke and CO alarm testing.
Places of interest near Heritage Heights at Lake Chelan
0.0 miles from city center
Estimated distance in miles from Chelan's city center to Heritage Heights at Lake Chelan's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Heights at Lake Chelan
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Compare Assisted Living around the area
The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.
| Bonaventure of Lacey | AL NH IL MC | Se Lacey | 126 | No | A+ | 55 | 1 Bed / 2 Bed |
| Harbour Pointe Senior Living | AL MC RC | Mukilteo (Harbour Place) | 110 | No | A+ | 52 | Studio / 1 Bed / 2 Bed |
| Merrill Gardens at Burien | AL IL MC | Sw Burien (Downtown) | 60 | Yes | A+ | 91 | Studio / 1 Bed / 2 Bed |
| HomePlace Special Care at Burlington | AL MC | Burlington | 46 | Yes | A+ | 53 | Private / Shared Studio |
| Heritage Heights at Lake Chelan | AL MC PC RC | Chelan | 32 | No | - | 78 | - |
Frequently Asked Questions about Heritage Heights at Lake Chelan
Is Heritage Heights at Lake Chelan in a walkable area?
Heritage Heights at Lake Chelan has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Heritage Heights at Lake Chelan?
According to WA state health department records, Heritage Heights at Lake Chelan's license number is 1223.
When does Heritage Heights at Lake Chelan's license expire?
According to WA state health department records, Heritage Heights at Lake Chelan's license expires on September 30, 2026.
What is the occupancy rate at Heritage Heights at Lake Chelan?
Heritage Heights at Lake Chelan's occupancy is 72%.
How many beds does Heritage Heights at Lake Chelan have?
Heritage Heights at Lake Chelan has 32 beds.
Are there photos of Heritage Heights at Lake Chelan?
Yes — there are 7 photos of Heritage Heights at Lake Chelan in the photo gallery on this page.
What is the address of Heritage Heights at Lake Chelan?
Heritage Heights at Lake Chelan is located at 505 E Highland Avenue, Chelan, WA 98816.
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