Heritage Heights at Lake Chelan
Assisted Living, Memory Care, Palliative Care & Respite Care · Chelan, WA

Heritage Heights at Lake Chelan

Assisted Living, Memory Care, Palliative Care & Respite Care · Chelan, WA

Overview of Heritage Heights at Lake Chelan

Heritage Heights at Lake Chelan provides assisted living, memory care, palliative care, and respite care in Chelan, WA. Assisted living provides help with daily tasks while allowing a resident to maintain a private living space. Memory care offers a secured setting with supervision for someone at risk of wandering, while palliative care provides support focused on the end of life. Respite care is a short-term stay, which can suit a family caregiver who needs time to travel, recover, or manage other responsibilities.

The community has 32 beds, making it a smaller setting where staff and residents can get to know each other. Communal dining gives residents the opportunity to eat with others, with fresh fruits, vegetables, and special dietary choices included among the meal options. Pets are allowed, so residents may keep a pet while living in the community. A Walk Score of 78 means the area is very walkable, with most errands possible on foot, allowing a resident who no longer drives to get out independently.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 32 Rank #269 / 285Bed count — State benchmarkedThis assisted living community is ranked 269th out of 285 assisted living communities we track in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Washington that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #71 / 439Walk Score — State benchmarkedThis assisted living community is ranked 71st out of 439 assisted living communities we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Washington that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
78 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 215Occupancy rate — State benchmarkedThis assisted living community is ranked 1st out of 215 assisted living communities we track in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 215. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Washington that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% This home is often near full
Higher than the Washington average: 75.8%
Occupied beds
32 / 32

About this community

License Details

Facility TypeBoarding Home
StatusOp
ExpirationSeptember 30, 2026 Expires in 29 days
CountyChelan
License Number1223

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
End Of Life Care

Additional Policies & Features

HousekeepingYes
Utilities IncludedYes

Amenities & Lifestyle

Activities

Contact Heritage Heights at Lake Chelan

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes.
40 deficiencies 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Washington state average
Overall vs. WA average 2 Worse Metrics worse than Washington average:
• Total deficiencies (43% above)
• Deficiencies per inspection (29% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4028.0 This facility has 43% more total deficiencies than a typical Washington assisted living residence (40 vs. WA avg 28).↑ 43% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.03.1 This facility has 29% more deficiencies per inspection than a typical Washington assisted living residence (4 vs. WA avg 3.1).↑ 29% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWA Averagevs. WA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 109.0 This facility has had 11% more total inspections than the Washington average (10 vs. WA avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 11% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Heritage Heights at Lake Chelan

Address 0.0 miles from city center Info Estimated distance in miles from Chelan's city center to Heritage Heights at Lake Chelan's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Heights at Lake Chelan

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Address

Compare Assisted Living around the area

Info below is compiled from the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Harbour Pointe Senior Living
AL
MC
RC
Mukilteo
110
Facility 110
WA AVG 79
Rank #47 / 285
Yes
52
Facility 52
WA AVG 50
Rank #214 / 439
Studio / 1 Bed / 2 Bed
81.8%
Facility 81.8%
WA AVG 75.8%
Rank #86 / 215
A+20
5
Facility 5
WA AVG 8
Rank #235 / 265
47
Facility 47
WA AVG 31
Rank #219 / 262
2.4
Facility 2.4
WA AVG 3.4
Rank #110 / 262
Merrill Gardens at Renton Centre
AL
IL
MC
S Renton (Burnett Avenue South)
110
Facility 110
WA AVG 79
Rank #47 / 285
Yes
93
Facility 93
WA AVG 50
Rank #17 / 439
Studio / 1 Bed / 2 Bed
86.4%
Facility 86.4%
WA AVG 75.8%
Rank #54 / 215
-7
2
Facility 2
WA AVG 8
Rank #155 / 265
15
Facility 15
WA AVG 31
Rank #93 / 262
2.1
Facility 2.1
WA AVG 3.4
Rank #91 / 262
Ellensburg Senior Living
AL
IL
MC
RC
Ellensburg
80
Facility 80
WA AVG 79
Rank #124 / 285
Yes
38
Facility 38
WA AVG 50
Rank #292 / 439
Studio / 1 Bed
86.3%
Facility 86.3%
WA AVG 75.8%
Rank #57 / 215
A+21
0
Facility 0
WA AVG 8
Rank #1 / 265
69
Facility 69
WA AVG 31
Rank #246 / 262
3.3
Facility 3.3
WA AVG 3.4
Rank #166 / 262
HomePlace Special Care at Burlington
AL
MC
Burlington
46
Facility 46
WA AVG 79
Rank #239 / 285
Yes
53
Facility 53
WA AVG 50
Rank #211 / 439
Private / Shared Studio
80.4%
Facility 80.4%
WA AVG 75.8%
Rank #90 / 215
A+11
4
Facility 4
WA AVG 8
Rank #223 / 265
23
Facility 23
WA AVG 31
Rank #138 / 262
2.1
Facility 2.1
WA AVG 3.4
Rank #91 / 262
Heritage Heights at Lake Chelan
AL
MC
PC
RC
Chelan
32
Facility 32
WA AVG 79
Rank #269 / 285
Yes
78
Facility 78
WA AVG 50
Rank #71 / 439
-
100.0%
Facility 100.0%
WA AVG 75.8%
Rank #1 / 215
-10
3
Facility 3
WA AVG 8
Rank #197 / 265
40
Facility 40
WA AVG 31
Rank #202 / 262
4.0
Facility 4.0
WA AVG 3.4
Rank #196 / 262

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other WA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Heritage Heights at Lake Chelan

Is Heritage Heights at Lake Chelan in a walkable area?

Heritage Heights at Lake Chelan has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Heritage Heights at Lake Chelan?

According to WA state health department records, Heritage Heights at Lake Chelan's license number is 1223.

When does Heritage Heights at Lake Chelan's license expire?

According to WA state health department records, Heritage Heights at Lake Chelan's license expires on September 30, 2026.

What is the occupancy rate at Heritage Heights at Lake Chelan?

Heritage Heights at Lake Chelan's occupancy is 100%.

Are pets allowed at Heritage Heights at Lake Chelan?

Yes, Heritage Heights at Lake Chelan allows residents to bring their pets.

How many beds does Heritage Heights at Lake Chelan have?

Heritage Heights at Lake Chelan has 32 beds.

Has Heritage Heights at Lake Chelan had any deficiencies?

Heritage Heights at Lake Chelan has had 40 reported deficiencies according to records from WA Dept. of Social and Health Services (DSHS).

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