Heritage Hill Assisted Living & Memory Care
Assisted Living & Memory Care · Caro, MI
Heritage Hill Assisted Living & Memory Care
Assisted Living & Memory Care · Caro, MI
Overview of Heritage Hill Assisted Living & Memory Care
Tuscola County operates Heritage Hill Assisted Living & Memory Care, a 56-bed nursing home on Cleaver Road in Caro, in Tuscola County. The facility opened in 1987 and expanded substantially in 2013, adding a secured memory care unit and increasing licensed capacity from 38 to 56 beds. It accepts Medicare, Medicaid, and private pay.
The community offers secured memory care, private apartment-style suites, activity programs, transportation services, dietary accommodations, and pets. All features are confirmed and active.
Current occupancy is 36 percent (20 of 56 beds occupied), well below the state average, indicating immediate openings. The resident population is predominantly Medicaid (80 percent), with an average stay of 227 days, reflecting a long-term care model.
The June 2023 renewal inspection documented zero deficiencies and approved license renewal. This result aligns with prior inspections in 2013 and 2009, both of which also found full compliance. What sets Heritage Hill apart is staffing depth: nearly 6 hours of nursing care per resident daily, the second-highest in Michigan and 41 percent above the state average. That investment appears directly in its budget; payroll accounts for 70.8 percent of revenue, the sixth-highest proportion among Michigan nursing homes.
Heritage Hill serves residents seeking long-term skilled care in a rural setting with exceptional staffing resources and current availability.
56-bed community Rank #253 / 429Bed count — State benchmarkedThis home is ranked 253rd out of 429 homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation Rank #13 / 189Years in operation — State benchmarkedThis home is ranked 13th out of 189 homes we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 20 / 100 Rank #522 / 676Walk Score — State benchmarkedThis home is ranked 522nd out of 676 homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyTuscola
License NumberAH790297374
Heritage Hill Assisted Living & Memory Care is legally operated by Cleaver Road Opco LLC.
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2009 · 17 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
0 deficiencies
3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2009 vs. Michigan state average
Overall vs. MI average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Michigan average:
• Total deficiencies (100% below)
• Total deficiencies (100% below)
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 8 | This facility has 100% fewer total deficiencies than a typical Michigan assisted living residence (0 vs. MI avg 8).↓ 100% better |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 5 | This facility has had 40% fewer total inspections than the Michigan average (3 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Heritage Hill Assisted Living & Memory Care
1.3 miles from city center
Estimated distance in miles from Caro's city center to Heritage Hill Assisted Living & Memory Care's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Hill Assisted Living & Memory Care
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Compare Assisted Living around Bay City
Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bayfield Assisted Living & Memory Care | AL MC | Bay City (Monitor Township) | 70
Facility
70
MI AVG
74
Rank
#214 / 429 | Yes |
8
Facility
8
MI AVG
40
Rank
#617 / 676 | - | 39
Facility
39
MI AVG
21
Rank
#13 / 189 | A+ | 4 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Monitor Road Opco LLC |
| Bay City Comfort Care | AL MC | Bay City (Bangor Township) | 67
Facility
67
MI AVG
74
Rank
#222 / 429 | Yes |
38
Facility
38
MI AVG
40
Rank
#338 / 676 | Studio / 1 Bed / 2 Bed | - | A+ | 10 | 11
Facility
11
MI AVG
8
Rank
#241 / 330 | 1.1
Facility
1.1
MI AVG
1.6
Rank
#156 / 330 | Bay City Comfort Care LLC |
| Meadow Lane Assisted Living & Memory Care | AL MC | Bad Axe | 64
Facility
64
MI AVG
74
Rank
#229 / 429 | Yes |
13
Facility
13
MI AVG
40
Rank
#578 / 676 | - | 39
Facility
39
MI AVG
21
Rank
#13 / 189 | A+ | 3 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | 150 Meadow Lane Opco LLC |
| Heritage Hill Assisted Living & Memory Care | AL MC | Caro | 56
Facility
56
MI AVG
74
Rank
#253 / 429 | Yes |
20
Facility
20
MI AVG
40
Rank
#522 / 676 | - | 39
Facility
39
MI AVG
21
Rank
#13 / 189 | A+ | 3 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Cleaver Road Opco LLC |
| Brookdale Bay City | AL IL MC NH SNF | Bay City (Hampton Township) | 20
Facility
20
MI AVG
74
Rank
#327 / 429 | Yes |
35
Facility
35
MI AVG
40
Rank
#368 / 676 | Private Suite / Companion Suite | 1
Facility
1
MI AVG
21
Rank
#141 / 189 | - | 1 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Brookdale Senior Living Communities, Inc |
Financial Assistance for
Assisted Living in Michigan
Heritage Hill Assisted Living & Memory Care is located in Caro, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Heritage Hill Assisted Living & Memory Care
Who is the owner of Heritage Hill Assisted Living & Memory Care?
Heritage Hill Assisted Living & Memory Care is legally operated by Cleaver Road Opco LLC.
Is Heritage Hill Assisted Living & Memory Care in a walkable area?
Heritage Hill Assisted Living & Memory Care has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Heritage Hill Assisted Living & Memory Care?
According to MI state health department records, Heritage Hill Assisted Living & Memory Care's license number is AH790297374.
When does Heritage Hill Assisted Living & Memory Care's license expire?
According to MI state health department records, Heritage Hill Assisted Living & Memory Care's license expires on July 31, 2027.
How long has Heritage Hill Assisted Living & Memory Care been in business?
Heritage Hill Assisted Living & Memory Care has been operating for approximately 39 years, based on available licensing and registration records.
Are pets allowed at Heritage Hill Assisted Living & Memory Care?
Yes, Heritage Hill Assisted Living & Memory Care allows residents to bring their pets.
How many beds does Heritage Hill Assisted Living & Memory Care have?
Heritage Hill Assisted Living & Memory Care has 56 beds.
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