Heritage Hill Assisted Living & Memory Care
Assisted Living & Memory Care · Caro, MI
Heritage Hill Assisted Living & Memory Care
Assisted Living & Memory Care · Caro, MI
Overview of Heritage Hill Assisted Living & Memory Care
Tuscola County operates Heritage Hill Assisted Living & Memory Care, a 56-bed nursing home on Cleaver Road in Caro, in Tuscola County. The facility opened in 1987 and expanded substantially in 2013, adding a secured memory care unit and increasing licensed capacity from 38 to 56 beds. It accepts Medicare, Medicaid, and private pay.
The community offers secured memory care, private apartment-style suites, activity programs, transportation services, dietary accommodations, and pets. All features are confirmed and active.
Current occupancy is 36 percent (20 of 56 beds occupied), well below the state average, indicating immediate openings. The resident population is predominantly Medicaid (80 percent), with an average stay of 227 days, reflecting a long-term care model.
The June 2023 renewal inspection documented zero deficiencies and approved license renewal. This result aligns with prior inspections in 2013 and 2009, both of which also found full compliance. What sets Heritage Hill apart is staffing depth: nearly 6 hours of nursing care per resident daily, the second-highest in Michigan and 41 percent above the state average. That investment appears directly in its budget; payroll accounts for 70.8 percent of revenue, the sixth-highest proportion among Michigan nursing homes.
Heritage Hill serves residents seeking long-term skilled care in a rural setting with exceptional staffing resources and current availability.
56-bed community Rank #254 / 431Bed count — State benchmarkedThis home is ranked 254th out of 431 homes in Michigan for Bed Count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
39 years in operation Rank #13 / 183Years in operation — State benchmarkedThis home is ranked 13th out of 183 homes in Michigan for Years In Operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 20 / 100 Rank #526 / 703Walk Score — State benchmarkedThis home is ranked 526th out of 703 homes in Michigan for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyTuscola
License NumberAH790297374
Heritage Hill Assisted Living & Memory Care is legally operated by Cleaver Road Opco LLC.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jack Redmond, Customer Insights & Reputation Marketing Specialist (per BBB, record updated Jul 2026)
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2009 · 17 years of data
0 deficiencies
3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2009 vs. Michigan state average
Overall vs. MI average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Michigan average:
• Total deficiencies (100% below)
• Total deficiencies (100% below)
Latest Inspection
June 30, 2023
Renewal
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 8 | This facility has 100% fewer total deficiencies than a typical Michigan assisted living residence (0 vs. MI avg 8).↓ 100% better |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 5 | This facility has had 40% fewer total inspections than the Michigan average (3 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- June 30, 2023 renewal inspection found the facility in substantial compliance with no deficiencies and recommended license renewal.
- June 25, 2013 renewal approved after facility completed a single-story addition increasing capacity to 56 and adding a secured memory care unit.
- June 16, 2009 original licensing found no violations and issued a temporary license with a 38-bed capacity after minor policy modifications.
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Places of interest near Heritage Hill Assisted Living & Memory Care
1.3 miles from city center
Estimated distance in miles from Caro's city center to Heritage Hill Assisted Living & Memory Care's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Hill Assisted Living & Memory Care
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The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Bayfield Assisted Living & Memory Care | AL MC | Bay City (Monitor Township) | 70
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MI AVG
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MI AVG
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| Bay City Comfort Care | AL MC | Bay City (Bangor Township) | 67
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#341 / 703 | Studio / 1 Bed / 2 Bed | - | A+ | 10 | 11
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MI AVG
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| Meadow Lane Assisted Living & Memory Care | AL MC | Bad Axe | 64
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MI AVG
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#230 / 431 | Yes |
13
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MI AVG
39
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#582 / 703 | - | 39
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39
MI AVG
22
Rank
#13 / 183 | A+ | 3 | -
Facility
-
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
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#1 / 330 | 150 Meadow Lane Opco LLC |
| Heritage Hill Assisted Living & Memory Care | AL MC | Caro (Cleaver Road) | 56
Facility
56
MI AVG
74
Rank
#254 / 431 | Yes |
20
Facility
20
MI AVG
39
Rank
#526 / 703 | - | 39
Facility
39
MI AVG
22
Rank
#13 / 183 | A+ | 3 | -
Facility
-
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Cleaver Road Opco LLC |
| Brookdale Bay City | AL IL MC NH SNF | Bay City (Hampton Township) | 20
Facility
20
MI AVG
74
Rank
#328 / 431 | Yes |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | Private Suite / Companion Suite | 1
Facility
1
MI AVG
22
Rank
#138 / 183 | - | 1 | -
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-
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
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Financial Assistance for
Assisted Living in Michigan
Heritage Hill Assisted Living & Memory Care is located in Caro, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Heritage Hill Assisted Living & Memory Care
What neighborhood is Heritage Hill Assisted Living & Memory Care in?
Heritage Hill Assisted Living & Memory Care is in the Cleaver Road neighborhood of Caro.
Who is the owner of Heritage Hill Assisted Living & Memory Care?
Heritage Hill Assisted Living & Memory Care is legally operated by Cleaver Road Opco LLC.
Is Heritage Hill Assisted Living & Memory Care in a walkable area?
Heritage Hill Assisted Living & Memory Care has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Heritage Hill Assisted Living & Memory Care?
According to MI state health department records, Heritage Hill Assisted Living & Memory Care's license number is AH790297374.
When does Heritage Hill Assisted Living & Memory Care's license expire?
According to MI state health department records, Heritage Hill Assisted Living & Memory Care's license expires on July 31, 2027.
Are pets allowed at Heritage Hill Assisted Living & Memory Care?
Yes, Heritage Hill Assisted Living & Memory Care allows residents to bring their pets.
How many beds does Heritage Hill Assisted Living & Memory Care have?
Heritage Hill Assisted Living & Memory Care has 56 beds.
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